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Exam Code: ServiceNow-CSA Practice test 2022 by Killexams.com team
ServiceNow-CSA ServiceNow Certified System Administrator

Objectives
During this 3 day interactive training course you will perform system administration functions in your own instance; a safe sandbox. You will start by performing core configuration tasks, and work with UI Policies, Data Policies, UI Actions, Business Rules and Client Scripts, then use the Mobile Platform and activate Plugins. You will also add users, groups and roles, then manage data with Tables, the CMDB, Import Sets and Update Sets. You will work with two key Process Applications, the Knowledge Base and the Service Catalog then create Workflow activities and approvals. You will move on to configure Alerts and Notifications, view Upgrade History and Status, control System Access and Data Security, and create Baseline Performance Metrics. Finally, you will run Reports, configure SLAs, perform Instance Branding and Customization. Throughout the course, social IT elements will be integrated to demonstrate best practices and communicate with other students and training department personnel.

Module 1 Core Configuration
Objectives:
Configure Navigation, Search and UI options, manage Lists, Forms and Filters, Work with UI Policies, Data Policies, UI Actions, Business Rules and Client Scripts, Use the Mobile Platform and activate Plugins
1. Configuration Essentials Lab: Enable new UI then create Bookmarks; personalize Lists and Forms (with Challenge Component); Create and apply Filters
2. Core Configuration Lab: Create and modify UI Policies, UI Policy Actions, Data Policies and UI Actions; Create a Business Rule; Create a Client Script
3. Mobile Lab: get IOS Simulator (Mac) or Android Simulator (Windows) then create a new Lost Prototype Incident
4. Plugins Lab: Activate the Syntax Editor Plugin, Personalize the System Plugins List View to display the "Has Demo Data" column and the LiveFeed Document Plugin

Module 2 User Administration
Objectives:
Configure User Accounts, Groups, and Roles
1. User Administration Lab: Add Users, Add new Group Automatically Associated with New User Record, Assign Roles to a Group, Add Users to new Groups, Create and test New Assignment Rule

Module 3 Manage Data with Tables and the CMDB
Objectives:
Add new Tables, Applications and Modules and add Configuration Items (Cis) to the CMDB
1. Tables Lab: Create and Extend Tables, Add Dictionary Override
2. CMDB Lab: Add and Map CIs, Analyze Problems Using BSM Map

Module 4 Manage Data with Import Sets and Update Sets
Objectives:
Create Import Sets and Transform Maps, and create and apply Update Sets
1. Import Sets Lab: Work with Import Sets and Transform Maps
2. Update Sets Lab: Create then Retrieve an Update Set

Module 5 Process Applications
Objectives:
Work with two key ServiceNow Process Applications, Knowledge Base and Service Catalog
1. Knowledge Base Lab: Create and Attach Knowledge Base Articles, View and Edit Knowledge Navigation Add-ons
2. Service Catalog Lab: Create Service Catalog Items, Add Variables to Catalog Items, Add a Variable Set to a Catalog Item, Create a Service Catalog Order Guide

Module 6 Workflows
Objectives:
Workflow Activities, Approvals and Administration
1. Workflows Lab: Create New Workflow and Approvals for an iPhone 4S

Module 7 Core Application Administration
Objectives:
Configure Alerts and Notifications, View Upgrade History and Status, Control System Access and Data Security, and create Baseline Performance Metrics
1. Notifications Lab: Observe a Business Rule and Registry associated with a P1 Change Event, Create a Notification based upon a Business Rule, Configure and send an email notification, Create an SMS a notification
2. Upgrades Lab: Confirm Release and Upgrade Status, Edit New Build Notifications
3. Application Security Lab: Provide Application and Module Access for a specified role, Create an Access Control Rule to allow record Read Access, Create an Access Control Rule to restrict column Read Access
4. Performance Baselines Lab: Establish Baseline Statistics

Module 8 Service Administration
Objectives:
Run Reports, Configure SLAs, Perform Instance Branding and Customization, and Work with Social IT
1. Reports Lab: Run Reports and work with Gauges and Homepages
2. SLAs Lab: Define an SLA for iPhone 4S Catalog Requests
3. Customization Lab: Customize Your Instance: Change banner color, Modify instance name, Add a branding logo
4. Social IT Lab: Chat with a partner; one taking ITIL role, the other taking the System Administrator role, Configure Live Feed to Automatically Post High Priority Incidents

Module 9 Case Study
The Case Study has been divided into 8 task categories to guide to your deployment:

Task 1 : Adding Users, Groups and Roles
Task 2 : Customizing Your Instance
Task 3 : Importing Users
Task 4 : Scheduling Reports
Task 5 : Adding Knowledge Base Articles
Task 6 : Personalizing Homepages
Task 7 : Configuring Security
Task 8 : Displaying External Webpages

Industry experience with database concepts and system management.
• System administrator role and/or access to ServiceNow administrative applications and modules.
• Some knowledge of IT Help Desk processes and the incident, problem, and change workflows is also helpful.
• Three (3) to six (6) months experience using and/or maintaining a ServiceNow instance.
• General familiarity with industry terminology, acronyms, and initialisms

User Interface & Navigation (20%)
- ServiceNow Overview
- Lists and Filters
- Forms and Templates
- Branding

Collaboration (20%)
- User Administration
- Task Management
- Notifications
- Reporting

Database Administration (30%)
- Data Schema
- CMDB
- Application/Access Control
- Import Sets

< Self-Service & Process Automation (20%)
- Knowledge Management
- Service Catalog

ServiceNow Certified System Administrator
ServiceNow Administrator testing
Killexams : ServiceNow Administrator testing - BingNews https://killexams.com/pass4sure/exam-detail/ServiceNow-CSA Search results Killexams : ServiceNow Administrator testing - BingNews https://killexams.com/pass4sure/exam-detail/ServiceNow-CSA https://killexams.com/exam_list/ServiceNow Killexams : Panaya expands its Smart Testing Platform for ServiceNow Customers

Panaya's Smart Test management platform, Test Dynamix, enables ServiceNow enterprise-users to accelerate and optimize their testing business processes.

HACKENSACK, N.J., Nov. 15, 2022 /PRNewswire/ -- Panaya, the leader in SaaS-based Change Intelligence and Testing for ERP &amp; Enterprise Cloud Applications, announced today it has expanded its offering to enable ServiceNow customers to optimize and accelerate their end-to-end functional testing. The enhanced offering is already being successfully used by dozens of Panaya's customers.

As a leading provider of end-to-end Smart Test management for ServiceNow applications, Panaya Test Dynamix empowers enterprises to plan, scope, and execute business process test scenarios on a large, multi-function, global scale. Panaya's platform creates one unified platform, with full visibility of all ongoing test and defect management activities, allowing orchestration and seamless cooperation between IT and Business teams for a comprehensive ServiceNow testing flow.

"As part of our expertise and leadership in Enterprise Packaged Applications testing, we have developed a testing solution that is perfect for the leading cross-channel enterprise service management platform – ServiceNow. The two platforms are matched in their customer base and landscape, and as ServiceNow releases an updated version every 6 months, Smart Testing is essential. We are seeing more and more customers in need of a powerful test management solution," said Beatriss Kovernaig , Panaya's Chief Product Officer."

ServiceNow is rapidly evolving as the leader of ITSM (Information Technology Service Management) domain, setting the highest standards for any organization looking to modernize its operations and optimize productivity, serving many businesses around the globe as part of their digital transformation journey.

The processes and workflows managed within ServiceNow are becoming more business-critical and require careful testing. The rise of low-code applications developed in ServiceNow also raises questions about the quality risk introduced by these applications and reinforces the need for an Enterprise Test Management platform for quality control

User Acceptance Testing (UAT) of enterprise applications, such as ServiceNow, is business critical. UAT provides feedback, evaluates quality, and verifies applications are performing as expected and not impacted by customizations and releases. This reflects Panaya's core value of securing testing of complex business scenarios especially during SIT (System Integration Testing) and UAT cycles, saving 85% in testing cycle time and significantly reducing costs.

UAT and SIT tests are mainly conducted by domain experts or business users and Panaya's Test Dynamix – a user-friendly SaaS - enables easy and quick onboarding that saves a lot of time.

Panaya's Smart Recorder, which transforms business-user scripts into testing cycles, was enhanced for ServiceNow, and now automatically generates perfectly accurate test documentation. This provides the testing team with clear testing evidence, together with accurate documentation of the most important business scenarios they need to validate.

"Being a customer-driven company, we are delighted our customers can now benefit from a robust integration between Panaya Test Dynamix and ServiceNow IT Service Management (ITSM) by enabling bi-directional updates of ServiceNow incidents and Panaya defects. This flexible integration allows business and IT teams to boost their productivity by using the best tools for their respective needs. We plan on developing these capabilities for other business applications as well," added Kovernaig.

About Panaya

Panaya enables organizations to accelerate application change and continuously deliver innovation with its Change Intelligence Platform. Panaya provides cloud-based application delivery and testing solutions that ensure enhanced collaboration between Business and IT. Enabling enterprise agility with faster release velocity and uncompromising quality, Panaya delivers an optimized user experience with end-to-end visibility of the application lifecycle. Since 2006, 3,000 companies in 62 countries, including a third of the Fortune 500, have been using Panaya to deliver quick quality change to enterprise ERP &amp; CRM applications.

For more information, contact Panaya at marketing@panaya.com or visit www.panaya.com. For media inquiries, contact Dana Averbouch, daverbouch@panaya.com.

Demo | LinkedIn Twitter @Panaya | Facebook

Logo: https://mma.prnewswire.com/media/1636386/panaya_Logo.jpg

 

View original content:https://www.prnewswire.com/news-releases/panaya-expands-its-smart-testing-platform-for-servicenow-customers-301678292.html

SOURCE Panaya

© 2022 Benzinga.com. Benzinga does not provide investment advice. All rights reserved.

Tue, 15 Nov 2022 00:09:00 -0600 text/html https://www.benzinga.com/pressreleases/22/11/n29728122/panaya-expands-its-smart-testing-platform-for-servicenow-customers
Killexams : Low-Code/No-Code App Dev’s Inherent Security Risks
Many organizations now rely on low-code/no-code app development platforms to cost-efficiently address a variety of application needs in different aspects of business operations. A exact survey revealed that 47% of organizations are already using these technologies, while 20% of those who are not using them express intentions to adopt the tech in the next 12 months.

The Low-Code/No-Code Trend is Changing how Organizations Build Apps

Businesses can use low-code/no-code development platforms to create apps that digitalize and automate manual and paper-based processes. They can be used in developing customer engagement tools. They can build apps that make it easy to share data with business partners.

This is because low-code/no-code technology places the power in the hands of the business users who are the best people to decide what the company needs to build next. Now they have the power to build it themselves.

As with every major technology wave, innovation can also come with new risks, and low-code/no-code technology is no exception. The security risks of citizen development are real and can offset the advantages.

Here’s a rundown of the different points that highlight the risk propensity of low-code/no-code app development and its resulting applications.

The Shared Responsibility of Application Security

Like the public cloud, no-code/low-code platforms make it easier and faster to develop applications and automation (for different users and different use cases), but this again comes with a security cost.

Low-code/no-code platforms are in charge of making sure that their platforms couldn’t be hacked. The problem that organizations are facing is about the way pro and citizen developers are using those platforms and the way they build/implement applications and automation. It is also about the business logic that is implemented.

When a pro or a citizen developer creates an app that exposes an organization to security or compliance risks, such as an app that exposes admin credentials to any user, automation that moves sensitive data to an uncontrolled location or an app that mishandles PII, it is the organization’s responsibility to track such threats and drive remediation.

Lack of Visibility Leads to Impossible Governance

One of the issues with no-code/low-code development is the fact that security teams lack visibility. As cloud security expert Chris Hughes explains, “You’re consuming the software and therefore don’t know about the source code, associated vulnerabilities, or potentially the level of testing and rigor the platform has undergone.” This is because platforms abstract away the “code”, leaving you unable to enable traditional methods that rely on inventorying and scanning the code.

No-Code/low-Code platforms are everywhere: From SaaS solutions that are already available in the business such as those from Microsoft, Salesforce or ServiceNow, to platforms like Zapier that are adopted directly in the business. Security teams are left with no ability to know what is used, who are the makers, if business-critical applications are developed with such tools and if they involve sensitive data.

How can Security Teams Secure and Govern When They Don’t See?

To address this challenge of lack of visibility and difficulty in governance, the most viable solution is to choose a low-code/no-code platform that comes with features that support visibility, like the ability to integrate with existing security controls or with third-party cloud-based security validation tools. Integration with security solutions or platforms is important to have the ability to keep track of the low-code apps being deployed, particularly the data they generate, process, store and transmit.

Overwhelming Shadow IT

At the rate low-code/no-code apps are churned out, especially among large and complex organizations, organizations should not be surprised to see their shadow IT growing bigger and bigger. A study by the Everest Group indicates that shadow IT constitutes 50% or more of IT expenditure. This does not bode well for cybersecurity, especially in view of Gartner’s prediction that around 30% of security breaches are attributable to shadow IT.

To emphasize, shadow IT is about the use of IT systems, from hardware to software, that do not have the explicit or clear approval of the IT department. This is what typically happens with the development and use of low-code/no-code applications. It would be inexpedient to disassociate low-code/no-code with the problem of shadow IT.

Shadow IT is not good for organizations for many reasons. Most notably, it results in the following:

The inability to know and monitor IT assets infers the failure to see the big picture. It prevents organizations from clearly knowing what they have and what they need to protect.

Shadow IT makes it difficult to identify threats and effectively anticipate, stop, or mitigate them. Apps that form part of shadow IT can become the origin of data leaks, but the IT departments or cybersecurity teams may have a hard time pinpointing them and addressing the problem accordingly.

Having more software usually means more points of failure. There are cases when low-code/no-code apps are no longer monitored because they are thought of as insignificant or benign, only to end up becoming vulnerabilities because they leak data or allow script injection.

Also, shadow IT is an uncontrollable factor in organizational processes. Low-code/no-code apps under the veil of shadow IT cannot be made to align with the security posture of an organization and cannot be easily traced and fixed if they are creating security problems. The only way to rein them in is to bring these shadow IT components to the light, which means they have to stop becoming shadow IT.

Many IT experts echo the idea that shadow IT is not the problem itself, but a symptom. It would not exist if employees are getting the IT resources they need from the known IT setup and resources of an organization. Low-code/no-code apps do not have to become part of shadow IT with proper governance and security validation.

Lack of Cybersecurity Expertise

Users do not need profound technical know-how to figure out how to use low-code/no-code development platforms, let alone the cybersecurity savviness to make sure that they do not build and deploy apps that can create security vulnerabilities or conflicts with the security posture of their organizations.

This is clearly an inherent security risk for any organization. Anybody can now build apps through intuitive interfaces, but almost all of them do not have any clue about the potential risks. It is not going to be easy to teach and learn the foundations of secure app development.

The OWASP Top 10 low-code/no-code security risks list captures the different risks that can be attributed to the lack of cybersecurity knowledge of low-code/no-code users. There is a tendency to create apps with insecure authentication, data leakage issues, oversharing of apps and components, data and secret handling failures, misconfiguration, dependency injection risks, unmanaged custom mode and vulnerabilities that enable privilege escalation.

Ordinary users probably have not even heard of these security risks. It is unlikely that they would know the measures necessary to avoid these. Even if app development platforms come with wizards that offer reminders on security concerns, many users would probably be clueless about what they mean.

In Conclusion

The problem with low-code/no-code app development security risks is not insurmountable, though. Many platforms are already starting to become more conscious of the security repercussions. The leading platforms are now designed with cybersecurity in mind.

The problems described here are by no means implicit deterrents for those who want to try low-code app building platforms. The risks are real, but they are not without corresponding effective solutions. With the right cybersecurity knowledge and security validation tools, organizations can benefit from low-code/no-code apps and app development without security issues.

Wed, 30 Nov 2022 00:00:00 -0600 by Ben Kliger on November 30, 2022 en-US text/html https://securityboulevard.com/2022/11/low-code-no-code-app-devs-inherent-security-risks/
Killexams : ServiceNow Developer

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Killexams : COVID-19 Testing
UTSA's Mission

The University of Texas at San Antonio is dedicated to the advancement of knowledge through research and discovery, teaching and learning, community engagement and public service. As an institution of access and excellence, UTSA embraces multicultural traditions and serves as a center for intellectual and creative resources as well as a catalyst for socioeconomic development - for Texas, the nation and the world.

UTSA's Vision

To be a premier public research university, providing access to educational excellence and preparing citizen leaders for the global environment.

UTSA's Core Values

We encourage an environment of dialogue and discovery, where integrity, excellence, inclusiveness, respect, collaboration and innovation are fostered.

UTSA's Destinations
  • UTSA will be a model for student success
  • UTSA will be a great public research university
  • UTSA will be an exemplar for strategic growth &amp; innovative excellence

UTSA is a proud Hispanic Serving Institution (HSI) as designated by the U.S. Department of Education .

Mon, 30 Aug 2021 02:49:00 -0500 en text/html https://www.utsa.edu/ba-administration-operations/services/recovery-operations/get-tested.html
Killexams : Verizon to offer 5G Ultra Wideband service

COMPANY NEWS: ManageEngine, the enterprise IT management division of Zoho Corporation, has announced that ADSelfService Plus, an identity security solution with MFA, SSO, and self-service password management capabilities, has released MFA for Windows User Account Control (UAC) prompts that require credentials for added security. This feature is available as part of the product's Endpoint MFA add-on.

A exact report published by Verizon states that up to 40% of data breaches are the result of stolen credentials. MFA remains one of the top-runners for mitigating credential theft. When implementing MFA to protect the enterprise network, logins to machines, VPNs and cloud applications are usually considered. However, comprehensive security policies do not stop with just login protection. UAC prompts, especially Run as administrator prompts, are another major function that requires protection, as these prompts provide non-privileged user accounts with privileged permissions to perform tasks they wouldn't be able to otherwise.

NIST SP 800-171 mandates using MFA to protect local and network access to privileged accounts, which includes UAC prompts. An increasing number of cyber liability insurance providers are also instating MFA for all network access attempts as a prerequisite for insurance eligibility or renewal.

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"When implementing MFA for a stringent security framework like Zero Trust, enterprises must leave no stone unturned. Protecting UAC prompts with MFA is crucial, as misuse of administrator credentials can provide elevated permissions into the domain network and lead to sensitive data exposure and theft," said ADSelfService Plus director of product management Parthiban Paramasivam. "ADSelfService Plus helps secure UAC prompts and thwarts bad actors from gaining privileged domain access, without disrupting the workflow of genuine users."

Using ADSelfService Plus' MFA feature to secure UAC prompts
ADSelfService Plus supports up to 18 different authentication methods for its MFA feature. Admins can leverage the myriad of options including biometrics, TOTP and hardware keys, and tailor the solution to fit organisational requirements.

Other unique attributes of ADSelfService Plus' MFA feature include:

  • Automated adaptation of authentication policies based on the user's time of access, geolocation, IP address and device.
  • Comprehensive reports to track authentication attempts and failures.

Apart from UAC, ADSelfService Plus helps protects machine logins (Windows, Linux, macOS); VPNs and other network endpoints using Radius; and OWA and other IIS web applications using MFA. ADSelfService Plus also helps enforce advanced password policies that go a step above the existing domain password policy through rules like banned use of palindromes, patterns and dictionary words.

Pricing and availability
MFA for UAC is available immediately in the latest edition of ADSelfService Plus as part of the Endpoint MFA add-on available for its Standard and Professional editions. Pricing for the Endpoint MFA add-on of ADSelfService Plus starts at US$395 ($537) annually for 500 users.

Pricing for the Standard and Professional editions starts at US$595 ($809) and US$1,195 ($1,624), respectively. ADSelfService Plus also offers a Free edition for up to 50 users. The Free edition offers major features of the product including SSO, self-service password management, password expiration notifications and advanced password policies. It can be downloaded here. A fully functional, 30-day trial version is available for get here.

About ADSelfService Plus
ADSelfService Plus is an identity security solution to ensure secure and seamless access to enterprise resources and establish a Zero Trust environment. With capabilities such as adaptive multi-factor authentication, single sign-on, self-service password management, a password policy enhancer, remote work enablement and workforce self-service, ADSelfService Plus provides your employees with secure, simple access to the resources they need. ADSelfService Plus helps keep identity-based threats out, fast-tracks application onboarding, improves password security, reduces help desk tickets and empowers remote workforces. For more information about ADSelfService Plus, click here.

About ManageEngine
ManageEngine is the enterprise IT management division of Zoho Corporation. Established and emerging enterprises—including 9 of every 10 Fortune 100 organizations—rely on ManageEngine's real-time IT management tools to ensure optimal performance of their IT infrastructure, including networks, servers, applications, endpoints and more. ManageEngine has offices worldwide, including the United States, the United Arab Emirates, the Netherlands, India, Colombia, Mexico, Brazil, Singapore, Japan, China and Australia, as well as 200+ global partners to help organizations tightly align their business and IT. For more information, click here, follow the company blog and get connected on LinkedIn, Facebook, and Twitter.

Wed, 07 Dec 2022 02:25:00 -0600 en-gb text/html https://itwire.com/your-it-news/5g/verizon-to-offer-5g-ultra-wideband-service.html
Killexams : Test Systems Administrator – Western Cape Cape Town CBD

Test Systems Administrator

Overview

The company is continuously developing complexsystems that consist of many subsystems. We utilize a variety of large-scaletest systems enabling support to iterative development and release testing. Thesuccessful candidate’s main responsibility will be to administer the testsystems, deploy new software on the test systems as well as perform ad hoctests as needed.

Requirements

Education

  • Minimum: National Diploma; Microsoft MCSE/CCNA; RHCSA
  • Recommended: BTech, RHCE

Knowledge / Skills

  • Minimum 3 years’ previous experience in a similar role.
  • Managing larger server environments (Microsoft/Linux) and Linux Administration experience.
  • Monitor backups and resolution of errors.
  • Active Directory, DNS, DHCP.
  • System change management, change control processes and procedures.
  • Incident and problem management.
  • Configuration management.
  • Experience with PHP/Python and the ability to write administration scripts would be advantageous.
  • Experience with SQL and/or programming languages would be advantageous.

Personal Attributes

  • Have analytical problem-solving skills.
  • Have excellent communication skills.
  • Have a need to continuously upskill.
  • Have a “can do” attitude to any type of work that needs to be done.
  • Be able to balance work and life.

Responsibilities

  • Configure and monitor test system HW and take corrective action as needed
  • Configure and monitor test system NW and take corrective action as needed
  • Monitor system health and take corrective action as needed
  • Deploy subsystem builds on the test systems and verifies their operability
  • Report deployment procedure issues for rectification
  • Verify that the test systems remain operational after deployment by using system health features to monitor system alarms, events, etc.
  • Assist with manual system testing
  • Ensure that system documentation is kept up to date

Desired Skills:

  • Software Testing
  • Testing
  • Monitoring
  • IT
  • release testing
  • subsystem builds

Learn more/Apply for this position

Thu, 10 Nov 2022 10:00:00 -0600 en-US text/html https://it-online.co.za/2022/11/11/test-systems-administrator-western-cape-cape-town-cbd/
Killexams : Biden Administration's Proposed New Independent-Contractor Test Can Impact Your Company's Bottom Line

Companies routinely use independent contractors for special projects and isolated assignments as a way to cut down on the normal costs connected to hiring full time W-2 employees.  However, companies often misunderstand what a true independent contractor is versus a W-2 employee.

This can place a bullseye squarely on a company’s back either through a Department of Labor (“DOL”) audit of its classification of laborers or through federal lawsuits filed under the Fair Labor Standards Act (“FLSA”) for alleged unpaid wages and overtime owed to misclassified independent contractors who are alleged to be employees.

ALM Small Business Adviser Logo. Courtesy photo. Join our LinkedIn group, ALM’s Small Business Adviser, a space where small business owners can gather to network, have discussions and keep up with the trends and issues affecting their industries.
Tue, 15 Nov 2022 17:00:00 -0600 en text/html https://www.law.com/dailybusinessreview/2022/11/16/biden-administrations-proposed-new-independent-contractor-test-can-impact-your-companys-bottom-line/?slreturn=20221109160938
Killexams : A Rising Star in the Biden Administration Faces a $100 Billion Test

WEST LAFAYETTE, Ind. — Gina Raimondo, the commerce secretary, was meeting with students at Purdue University in September when she spotted a familiar face. Ms. Raimondo beamed as she greeted the chief executive of SkyWater Technology, a chip company that had announced plans to build a $1.8 billion manufacturing facility next to the Purdue campus.

“We’re super excited about the Indiana announcement,” she said. “Call me if you need anything.”

These days, Ms. Raimondo, a former Rhode Island governor, is the most important phone call in Washington that many chief executives can make. As the United States embarks on its biggest foray into industrial policy since World War II, Ms. Raimondo has the responsibility of doling out a stunning amount of money to states, research institutions and companies like SkyWater.

She is also at the epicenter of a growing Cold War with China as the Biden administration uses her agency’s expansive powers to try to make America’s semiconductor industry more competitive. At the same time, the administration is choking off Beijing’s access to advanced chips and other technology critical to China’s military and economic ambitions.

China has responded angrily, with its leader, Xi Jinping, criticizing what he called “politicizing and weaponizing economic and trade ties” during a meeting with President Biden this month, according to the official Chinese summary of his comments.

The Commerce Department, under Ms. Raimondo’s leadership, is now poised to begin distributing nearly $100 billion — roughly 10 times the department’s annual budget — to build up the U.S. chip industry and expand broadband access throughout the country.

How Ms. Raimondo handles that task will have big implications for the United States economy going forward. Many view the effort as the best — and only — bet for the United States to position itself in industries of the future, like artificial intelligence and supercomputing, and ensure that the country has a secure supply of the chips necessary for national security.

But the risks are similarly huge. Critics of the Biden administration’s plans have noted that the federal government may not be the best judge of which technologies to back. They have warned that if the administration gets it wrong, the United States may surrender its leadership in key technologies for good.

“The essence of industrial policy is you’re gambling,” said William Reinsch, a trade expert at the Center for Strategic and International Studies, a think tank. “She’s going to be in a tough spot because there probably will be failures or disappointments along the way,” he said.

The outcome could also have ramifications for Ms. Raimondo’s political ambitions. In less than two years in Washington, Ms. Raimondo, 51, has emerged as one of President Biden’s most trusted cabinet officials. Company executives describe her as a skillful and charismatic politician who is both engaged and accessible in an administration often known for its skepticism of big business.

Ms. Raimondo’s work has earned her praise from Republicans and Democrats, along with labor unions and corporations. Her supporters say she could ascend to another cabinet position, run for the Senate or perhaps mount a presidential bid.

But she is under close watch by Senator Elizabeth Warren of Massachusetts and some other left-wing Democrats, who have criticized her as being too solicitous of corporate interests. Some progressive groups have accused Ms. Raimondo of being under the influence of big tech firms and not thoroughly disclosing those ties.

“Secretary Raimondo’s job is to help grow an economy that works for everyone, not to be the chief lobbyist for the Chamber of Commerce,” Ms. Warren said in a statement to The New York Times. “I have real concerns about the department’s approach, whether it’s approving assault weapon sales, negotiating trade deals or supporting big tech companies.”

Those criticisms have been fanned by rumors in exact months that the White House is considering Ms. Raimondo to serve as the next Treasury secretary if Janet L. Yellen, the current occupant of that post, eventually steps down.

Caitlin Legacki, a spokeswoman for the Commerce Department, dismissed speculation about Ms. Raimondo’s next moves as “wheel spinning.”

“As has been previously reported, Janet Yellen is staying at Treasury and Gina Raimondo is staying at Commerce,” Ms. Legacki wrote in an email.

Ms. Raimondo says she is eager to lead the Commerce Department through its next chapter as it tries to build up America’s manufacturing sector. While the scale of the task is daunting, it so far has not fazed Ms. Raimondo. Colleagues and a family member describe her as having little aversion to conflict and say she is drawn to messy policy problems by an impulse to fix them.

Ms. Raimondo grew up in Rhode Island in a close-knit Roman Catholic family, raised partly by a brother 13 years her senior who recalled wrestling with her and throwing her in the water at the beach.

She was “afraid of pretty much nothing,” said her brother, Dr. Thomas J. Raimondo, a pulmonologist in Warwick, R.I. “I think because we brought her up tough, but No. 2, she’ll enter a conflict figuring out, ‘How am I going to fix this?’”

In the sixth grade, she was also deeply influenced by watching her father lose his job at the Bulova watch factory as American manufacturers began sending jobs overseas. The job was a source of pride for her father and allowed him to provide for his family, and the loss sent him into a funk for years, Ms. Raimondo said in an interview. Her mother had shone in a job in human relations at U.S. Rubber, Ms. Raimondo said, but she was dismissed when she became pregnant, a common policy at the time.

As Ms. Raimondo grew up, other manufacturers like Timex and U.S. Rubber shut their doors, and she saw Rhode Island’s schools and infrastructure begin to fray. The significance of these closures would resonate when Ms. Raimondo studied economics as an undergraduate at Harvard, where her professors fed her a “steady diet” of how trickle-down Reaganomics had hollowed out the U.S. economy, she said.

It was also this decaying system — specifically, Rhode Island’s decision to slash public bus routes and library hours when budgets fell short — that ultimately drove Ms. Raimondo to leave a lucrative job in venture capital and run for state treasurer in 2010. There, she made changes to shore up the state’s pension system, clashing with unions and progressive Democrats in the process.

She was elected as the state’s first female governor in 2014. In that job, she introduced free community college and all-day kindergarten, repeatedly raised the minimum wage and cut business taxes. She also courted controversy by proposing a toll on commercial trucks to rebuild the state’s roads and bridges. In 2016, 18-wheel trucks circled Rhode Island’s State House for months, blasting their horns in protest and rattling the nerves of Ms. Raimondo’s staff.

Mr. Biden, then vice president, came to her defense. He traveled to Providence to applaud her efforts and inspect a local bridge that he said was being held up by “Lincoln Logs.”

“Let the horns blow,” Mr. Biden said. “Fix the bridges and the roads.”

Ms. Raimondo was also gaining political support elsewhere in the Democratic Party. She grew close with Mike Donilon, a top adviser to Mr. Biden, and his brother Thomas E. Donilon, who served as national security adviser to President Barack Obama. In 2020, she was a national co-chair of Michael R. Bloomberg’s presidential campaign and was floated as a potential running mate.

Mr. Biden and his team vetted Ms. Raimondo as a potential vice president. After Mr. Biden won, they considered her to lead the Department of Health and Human Services before settling on the Commerce Department, a sprawling agency that oversees trade, weather monitoring, the Census and technology regulation.

At Commerce, Ms. Raimondo has taken an active role in trade negotiations, at times overshadowing the Office of the United States Trade Representative, which traditionally crafts the country’s trade deals. She played an outsized role in some of the administration’s major legislative victories, including reaching out to executives to win their support for the infrastructure bill and leaning on her relationships with lawmakers and executives to get funding for the semiconductor industry put into law.

Ms. Raimondo has also presided over the most aggressive use of the Commerce Department’s regulatory powers in a generation. While the department is well known for its role in promoting business, it has an increasingly important role in regulating it by policing the kind of advanced technology that U.S. firms can share with China, Russia and other geopolitical rivals.

In February, her department moved swiftly with allies to clamp down on technology shipments to Russia following its invasion of Ukraine. And in October, the department issued sweeping restrictions on advanced semiconductor exports to China in an attempt to curtail the country’s access to critical technology that can be used in war.

But Ms. Raimondo has also received some criticism on that front. Republican lawmakers and others say she has not moved forcefully enough to stop U.S. companies from enriching themselves by selling sensitive technology to China. In particular, critics say that the Commerce Department has issued too many special licenses that offer companies exemptions to the restrictions on selling to China.

In an interview, Ms. Raimondo said that the claim was “just not true” and that exemptions were based on technical specifications, not political considerations.

The restrictions that the Biden administration issued on China’s semiconductor industry last month are “the boldest, most coherent strategic set of policies that the Commerce Department has ever rolled out with respect to export controls,” Ms. Raimondo said.

When it comes to overseeing industry, Ms. Raimondo has said she sees reasonable regulation of business as a necessity, saying corporations left to their own devices will “get greedy.” And she has been outspoken about improving living conditions for America’s poor, often decrying an economic system where many women and people of color can work 60-hour weeks but still live in poverty.

But unlike some progressive Democrats, Ms. Raimondo clearly does not see an issue with being labeled “pro-business.”

“I come from a place in my politics that, fundamentally, Americans are pro-job, pro-business, pro-wealth,” she said. “Americans want to make money and feel like they can make money.”

She added: “American entrepreneurship is the envy of the world. We cannot snuff that out.”

While she came from humble beginnings, Ms. Raimondo and her husband, Andy Moffit, a former executive at McKinsey &amp; Company who is now chief people officer at a health care technology platform, have amassed a net worth of between $4 million and $12.5 million, according to government disclosure forms.

As her department turns to funding semiconductor projects, Ms. Raimondo has promised to use tough standards to evaluate company applications, including prohibiting money from being used for stock buybacks or to make investments in advanced technology in China. The Commerce Department is expected to lead the work of reviewing and approving grants, but any awards to companies of more than $3 billion will be approved by Mr. Biden himself.

At an event held by the Atlantic Council in September, Ms. Raimondo acknowledged that people were watching closely and that the administration’s credibility was on the line.

“Did you get it right? Did you meet the mission? Was it impactful?” she asked. “And if the answer is yes, I think we will be able to convince Congress and others to do more.”

Alan Rappeport contributed reporting. Kitty Bennett contributed research.

Sat, 26 Nov 2022 00:56:00 -0600 en text/html https://www.nytimes.com/2022/11/26/business/economy/gina-raimondo-chips-biden.html
Killexams : Panaya expands its Smart Testing Platform for ServiceNow Customers

Panaya's Smart Test management platform, Test Dynamix, enables ServiceNow enterprise-users to accelerate and optimize their testing business processes.

HACKENSACK, N.J., Nov. 15, 2022 /PRNewswire/ -- Panaya, the leader in SaaS-based Change Intelligence and Testing for ERP &amp; Enterprise Cloud Applications, announced today it has expanded its offering to enable ServiceNow customers to optimize and accelerate their end-to-end functional testing. The enhanced offering is already being successfully used by dozens of Panaya's customers.

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As a leading provider of end-to-end Smart Test management for ServiceNow applications, Panaya Test Dynamix empowers enterprises to plan, scope, and execute business process test scenarios on a large, multi-function, global scale. Panaya's platform creates one unified platform, with full visibility of all ongoing test and defect management activities, allowing orchestration and seamless cooperation between IT and Business teams for a comprehensive ServiceNow testing flow.

"As part of our expertise and leadership in Enterprise Packaged Applications testing, we have developed a testing solution that is perfect for the leading cross-channel enterprise service management platform – ServiceNow. The two platforms are matched in their customer base and landscape, and as ServiceNow releases an updated version every 6 months, Smart Testing is essential. We are seeing more and more customers in need of a powerful test management solution," said Beatriss Kovernaig , Panaya's Chief Product Officer."

ServiceNow is rapidly evolving as the leader of ITSM (Information Technology Service Management) domain, setting the highest standards for any organization looking to modernize its operations and optimize productivity, serving many businesses around the globe as part of their digital transformation journey.

The processes and workflows managed within ServiceNow are becoming more business-critical and require careful testing. The rise of low-code applications developed in ServiceNow also raises questions about the quality risk introduced by these applications and reinforces the need for an Enterprise Test Management platform for quality control

User Acceptance Testing (UAT) of enterprise applications, such as ServiceNow, is business critical. UAT provides feedback, evaluates quality, and verifies applications are performing as expected and not impacted by customizations and releases. This reflects Panaya's core value of securing testing of complex business scenarios especially during SIT (System Integration Testing) and UAT cycles, saving 85% in testing cycle time and significantly reducing costs.

UAT and SIT tests are mainly conducted by domain experts or business users and Panaya's Test Dynamix – a user-friendly SaaS - enables easy and quick onboarding that saves a lot of time.

Panaya's Smart Recorder, which transforms business-user scripts into testing cycles, was enhanced for ServiceNow, and now automatically generates perfectly accurate test documentation. This provides the testing team with clear testing evidence, together with accurate documentation of the most important business scenarios they need to validate.

"Being a customer-driven company, we are delighted our customers can now benefit from a robust integration between Panaya Test Dynamix and ServiceNow IT Service Management (ITSM) by enabling bi-directional updates of ServiceNow incidents and Panaya defects. This flexible integration allows business and IT teams to boost their productivity by using the best tools for their respective needs. We plan on developing these capabilities for other business applications as well," added Kovernaig.

About Panaya

Panaya enables organizations to accelerate application change and continuously deliver innovation with its Change Intelligence Platform. Panaya provides cloud-based application delivery and testing solutions that ensure enhanced collaboration between Business and IT. Enabling enterprise agility with faster release velocity and uncompromising quality, Panaya delivers an optimized user experience with end-to-end visibility of the application lifecycle. Since 2006, 3,000 companies in 62 countries, including a third of the Fortune 500, have been using Panaya to deliver quick quality change to enterprise ERP &amp; CRM applications.

For more information, contact Panaya at marketing@panaya.com or visit www.panaya.com. For media inquiries, contact Dana Averbouch, daverbouch@panaya.com.

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Logo: https://mma.prnewswire.com/media/1636386/panaya_Logo.jpg

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View original content:https://www.prnewswire.com/news-releases/panaya-expands-its-smart-testing-platform-for-servicenow-customers-301678292.html

SOURCE Panaya

Tue, 15 Nov 2022 00:02:00 -0600 en-US text/html https://www.yahoo.com/now/panaya-expands-smart-testing-platform-140000551.html
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