The MarketWatch News Department was not involved in the creation of this content.
Feb 17, 2023 (The Expresswire) -- Salesforce Services Market | Outlook 2023-2029 | Pre and Post-COVID Research is Covered, Report Information | newest 128 Pages ReportSalesforce Services Market segmentation and trends, Key players and market share, Salesforce Services Market drivers and challenges, Salesforce Services Market opportunities and threats, Future outlook and projections, a research report focusing on this market would typically provide analysis and insights on various aspects of the market This evaluation offers a thorough examination of the worldwide and regional segments of the ""Salesforce Services Market. Tables contain information on deal volume, revenue, growth rates, and market share for the past and next periods. The research offers a thorough evaluation of the key participants in the international industry.
The major players covered in the Salesforce Services market report are:
● Accenture PLC ● IBM Corporation ● Deloitte Touche Tohmatsu Limited ● Capgemini ● Cognizant ● DXC Technology ● NTT DATA Corporation ● Wipro ● Infosys Limited ● Tech Mahindra Limited ● Tata Consultancy Services ● Fujitsu Limited ● HCL Technologies Limited ● Persistent Systems ● PwC ● Strategic Growth ● SLALOM LLC ● Simplus ● VirtusaPolaris ● Strategic GrowthGet a trial copy of the Salesforce Services Market Report 2023
Short summary Of Salesforce Services Market-2023 to 2029:
Market Analysis and Insights: Global Salesforce Services Market
The global Salesforce Services market size is projected to reach USD 12330 million by 2028, from USD 7010 million in 2021, at a CAGR of 7.9% during 2022-2028.
Fully considering the economic change by this health crisis, Planning accounting for of the Salesforce Services global market in 2021, is projected to value USD million by 2028, growing at a revised CAGR in the post-COVID-19 period. While Financial Services segment is altered to an CAGR throughout this forecast period.
China Salesforce Services market size is valued at USD million in 2021, while the North America and Europe Salesforce Services are USD million and USD million, severally. The proportion of the North America is in 2021, while China and Europe are and respectively, and it is predicted that China proportion will reach in 2028, trailing a CAGR of through the analysis period. Japan, South Korea, and Southeast Asia are noteworthy markets in Asia, with CAGR and respectively for the next 6-year period. As for the Europe Salesforce Services landscape, Germany is projected to reach USD million by 2028 trailing a CAGR of over the forecast period.
With industry-standard accuracy in analysis and high data integrity, the report makes a brilliant attempt to unveil key opportunities available in the global Salesforce Services market to help players in achieving a strong market position. Buyers of the report can access Checked and reliable market forecasts, including those for the overall size of the global Salesforce Services market in terms of revenue.
Overall, the report proves to be an effective tool that players can use to gain a competitive edge over their competitors and ensure lasting success in the global Salesforce Services market. All of the findings, data, and information provided in the report are validated and revalidated with the help of trustworthy sources. The analysts who have authored the report took a unique and industry-best research and analysis approach for an in-depth study of the global Salesforce Services market.
Global Salesforce Services Scope and Market Size
Salesforce Services market is segmented by players, region (country), by Type and by Application. Players, stakeholders, and other participants in the global Salesforce Services market will be able to gain the upper hand as they use the report as a powerful resource. The segmental analysis focuses on revenue and forecast by Type and by Application for the period 2017-2028.
It additionally affords the proper insights and evaluation which are crucial to lay out powerful commercial enterprise techniques and set the proper direction for an improved boom for all enterprise gamers involved. With this information, the ones in rate might be capable of creating new techniques, which consciousness available in the marketplace possibilities in order to advantage them, making their commercial enterprise efforts profitable withinside the process.
Get a trial PDF of report:https://www.industryresearch.biz/enquiry/request-sample/19950745
Salesforce Services Market - Competitive and Segmentation Analysis:
This Salesforce Services Market report offers a detailed analysis supported by reliable statistics on sales and revenue by players for the period 2017-2023. The report also includes a company description, major business, Salesforce Services product introduction, latest developments, and Salesforce Services sales by region, type, application, and sales channel.
Based on product type: this report displays the production, revenue, price, market share, and growth rate of each type, primarily split into:
● Planning ● Implementation ● ManageOn the basis of the end users/applications: this report focuses on the status and outlook for major applications/end users, consumption (sales), market share, and growth rate for each application, including:
● Financial Services ● Retail ● Medicine ● OtherSalesforce Services Market - Regional Analysis:
Geographically, this report is segmented into several key regions, with sales, revenue, market share and growth Rate of Salesforce Services in these regions, from 2015 to 2027, covering
● North America (United States, Canada and Mexico) ● Europe (Germany, UK, France, Italy, Russia and Turkey etc.) ● Asia-Pacific (China, Japan, Korea, India, Australia, Indonesia, Thailand, Philippines, Malaysia, and Vietnam) ● South America (Brazil, Argentina, Columbia etc.) ● Middle East and Africa (Saudi Arabia, UAE, Egypt, Nigeria and South Africa)Inquire more and share questions if any before the purchase on this report at https://www.industryresearch.biz/enquiry/pre-order-enquiry/19950745
Some of the key questions answered in this report:
● What is the global (North America, Europe, Asia-Pacific, South America, Middle East, and Africa) sales value, production value, consumption value, import and export of Salesforce Services? ● Who are the global key manufacturers of the Salesforce Services Industry? How is their operating situation (capacity, production, sales, price, cost, gross, and revenue)? ● What are the Salesforce Services market opportunities and threats faced by the vendors in the global Salesforce Services Industry? ● Which application/end-user or product type may seek incremental growth prospects? What is the market share of each type and application? ● What focused approach and constraints are holding the Salesforce Services market? ● What are the different sales, marketing, and distribution channels in the global industry? ● What are the upstream raw materials and manufacturing equipment of Salesforce Services along with the manufacturing process of Salesforce Services? ● What are the key market trends impacting the growth of the Salesforce Services market? ● Economic impact on the Salesforce Services industry and development trend of the Salesforce Services industry. ● What are the market opportunities, market risks, and market overview of the Salesforce Services market? ● What are the key drivers, restraints, opportunities, and challenges of the Salesforce Services market, and how they are expected to impact the market? ● What is the Salesforce Services market size at the regional and country level?Salesforce Services Market - Covid-19 Impact and Recovery Analysis:
We were monitoring the direct impact of covid-19 in this market, further to the indirect impact from different industries. This document analyzes the effect of the pandemic on the zzzz market from an international and nearby angle. The document outlines the marketplace size, marketplace traits, and market increase for zzzz industry, categorized with the aid of using kind, utility, and patron sectors. Further, it provides a complete evaluation of additives concerned in marketplace improvement in advance of and after the covid-19 pandemic. The report moreover done a pastel evaluation within the business enterprise to study key influencers and boundaries to entry.
Our studies analysts will assist you to get custom-designed info to your report, which may be changed in phrases of a particular region, utility or any statistical info. In addition, we're constantly inclined to conform with the study, which is triangulated together along with your very own statistics to make the marketplace studies extra complete for your perspective.
The final Report will add an analysis of the impact of COVID-19 on this industry.
TO KNOW HOW COVID-19 PANDEMIC AND RUSSIA UKRAINE WAR WILL IMPACT THIS MARKET - REQUEST A SAMPLE
Salesforce Services Market Overview
1.1 Product Overview and Scope of Salesforce Services
2 Global Salesforce Services Market Landscape by Player
2.1 Global Salesforce Services Sales and Share by Player (2017-2022)
2.2 Global Salesforce Services Revenue and Market Share by Player (2017-2022)
2.3 Global Salesforce Services Average Price by Player (2017-2022)
2.4 Global Salesforce Services Gross Margin by Player (2017-2022)
2.5 Salesforce Services Manufacturing Base Distribution, Sales Area and Product Type by Player
2.6 Salesforce Services Market Competitive Situation and Trends
2.6.1 Salesforce Services Market Concentration Rate
2.6.2 Salesforce Services Market Share of Top 3 and Top 6 Players
2.6.3 Mergers and Acquisitions, Expansion
3 Salesforce Services Upstream and Downstream Analysis
3.1 Salesforce Services Industrial Chain Analysis
3.2 Key Raw Materials Suppliers and Price Analysis
3.3 Key Raw Materials Supply and Demand Analysis
3.4 Manufacturing Process Analysis
3.5 Market Concentration Rate of Raw Materials
3.6 Downstream Buyers
3.7 Value Chain Status Under COVID-18
4 Salesforce Services Manufacturing Cost Analysis
4.1 Manufacturing Cost Structure Analysis
4.2 Salesforce Services Key Raw Materials Cost Analysis
4.2.1 Key Raw Materials Introduction
4.2.2 Price Trend of Key Raw Materials
4.3 Labor Cost Analysis
4.3.1 Labor Cost of Salesforce Services Under COVID-19
4.4 Energy Costs Analysis
4.5 RandD Costs Analysis
Get a trial copy of the Salesforce Services Market report 2023
5 Market Dynamics
5.1 Drivers
5.2 Restraints and Challenges
5.3 Opportunities
5.3.1 Advances in Innovation and Technology for Salesforce Services
5.3.2 Increased Demand in Emerging Markets
5.4 Salesforce Services Industry Development Trends under COVID-19 Outbreak
5.4.1 Global COVID-19 Status Overview
5.4.2 Influence of COVID-19 Outbreak on Salesforce Services Industry Development
5.5 Consumer Behavior Analysis
6 Players Profiles
6.1COMPANY
6.1.1COMPANYDetails
6.1.2COMPANYMajorBusiness
6.1.3COMPANYSalesforce ServicesProductandSolutions
6.1.4COMPANYSalesforce ServicesRevenue,GrossMarginandMarketShare(2019,2020,2021,and2023)
6.1.5COMPANYRecentDevelopmentsandFuturePlans
7 Global Salesforce Services Sales and Revenue Region Wise (2017-2022)
7.1 Global Salesforce Services Sales and Market Share, Region Wise (2017-2022)
7.2 Global Salesforce Services Revenue (Revenue) and Market Share, Region Wise (2017-2022)
7.3 Global Salesforce Services Sales, Revenue, Price and Gross Margin (2017-2022)
7.4 United States Salesforce Services Sales, Revenue, Price and Gross Margin (2017-2022)
7.4.1 United States Salesforce Services Market Under COVID-19
7.5 Europe Salesforce Services Sales, Revenue, Price and Gross Margin (2017-2022)
7.5.1 Europe Salesforce Services Market Under COVID-19
7.6 China Salesforce Services Sales, Revenue, Price and Gross Margin (2017-2022)
7.6.1 China Salesforce Services Market Under COVID-19
7.7 Japan Salesforce Services Sales, Revenue, Price and Gross Margin (2017-2022)
7.7.1 Japan Salesforce Services Market Under COVID-19
7.8 India Salesforce Services Sales, Revenue, Price and Gross Margin (2017-2022)
7.8.1 India Salesforce Services Market Under COVID-19
7.9 Southeast Asia Salesforce Services Sales, Revenue, Price and Gross Margin (2017-2022)
7.9.1 Southeast Asia Salesforce Services Market Under COVID-19
7.10 Latin America Salesforce Services Sales, Revenue, Price and Gross Margin (2017-2022)
7.10.1 Latin America Salesforce Services Market Under COVID-19
7.11 Middle East and Africa Salesforce Services Sales, Revenue, Price and Gross Margin (2017-2022)
7.11.1 Middle East and Africa Salesforce Services Market Under COVID-19
8 Global Salesforce Services Sales, Revenue (Revenue), Price Trend by Type
8.1 Global Salesforce Services Sales and Market Share by Type (2017-2022)
8.2 Global Salesforce Services Revenue and Market Share by Type (2017-2022)
8.3 Global Salesforce Services Price by Type (2017-2022)
8.4 Global Salesforce Services Sales Growth Rate by Type (2017-2022)
8.4.1 Global Salesforce Services Sales Growth Rate of Standby (off-line) UPS (2017-2022)
8.4.2 Global Salesforce Services Sales Growth Rate of Line interactive UPS (2017-2022)
8.4.3 Global Salesforce Services Sales Growth Rate of Online UPS (2017-2022)
9 Global Salesforce Services Market Analysis by Application
9.1 Global Salesforce Services Consumption and Market Share by Application (2017-2022)
9.2 Global Salesforce Services Consumption Growth Rate by Application (2017-2022)
9.2.1 Global Salesforce Services Consumption Growth Rate of Private Data Center (2017-2022)
9.2.2 Global Salesforce Services Consumption Growth Rate of Commercial Data Center (2017-2022)
9.2.3 Global Salesforce Services Consumption Growth Rate of Government/Military Data Center (2017-2022)
9.2.4 Global Salesforce Services Consumption Growth Rate of Others (2017-2022)
10 Global Salesforce Services Market Forecast (2022-2029)
10.1 Global Salesforce Services Sales, Revenue Forecast (2022-2029)
10.1.1 Global Salesforce Services Sales and Growth Rate Forecast (2022-2029)
10.1.2 Global Salesforce Services Revenue and Growth Rate Forecast (2022-2029)
10.1.3 Global Salesforce Services Price and Trend Forecast (2022-2029)
10.2 Global Salesforce Services Sales and Revenue Forecast, Region Wise (2022-2029)
10.2.1 United States Salesforce Services Sales and Revenue Forecast (2022-2029)
10.2.2 Europe Salesforce Services Sales and Revenue Forecast (2022-2029)
10.2.3 China Salesforce Services Sales and Revenue Forecast (2022-2029)
10.2.4 Japan Salesforce Services Sales and Revenue Forecast (2022-2029)
10.2.5 India Salesforce Services Sales and Revenue Forecast (2022-2029)
10.2.6 Southeast Asia Salesforce Services Sales and Revenue Forecast (2022-2029)
10.2.7 Latin America Salesforce Services Sales and Revenue Forecast (2022-2029)
10.2.8 Middle East and Africa Salesforce Services Sales and Revenue Forecast (2022-2029)
10.3 Global Salesforce Services Sales, Revenue and Price Forecast by Type (2022-2029)
10.4 Global Salesforce Services Consumption Forecast by Application (2022-2029)
10.5 Salesforce Services Market Forecast Under COVID-19
11 Research Findings and Conclusion
12 Appendix
12.1 Methodology
12.2 Research Data Source
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To view the original version on The Express Wire visit Salesforce Services Market Position And Company Are Improving And Sharing Worldwide With Great Growth Opportunities
COMTEX_424679200/2598/2023-02-17T00:20:35
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Salesforce has added new fields for gender identity and pronoun data across its product line, to help customers be more inclusive when it comes to collecting and using personal data.
The firm has launched two new fields across the Lead, Contact and Person Account objects on Salesforce. This opt-in addition lets customers and their users select, identify and capture pronoun options like he/him, she/her, they/them, and gender identity options like male, female, non-binary. Both fields also offer a ‘not listed’ option.
The fields are part of Salesforce’s core objects, which means they are populated through most of its products and available by default.
Organizations from airlines to hotels, restaurants to government agencies and healthcare companies all need this type of personal data to be able to serve their customers accurately. Standardizing the fields removes the need for admins to create custom versions, so companies can capture more accurate customer data in a more efficient way.
However, there is no pressure on customers to use the fields, as Salesforce's Chief Ethical and Humane Use Officer, Paula Goldman, explains:
We understand this data can be sensitive, so we've designed it with a walkthrough process for admins setting this up. There's guidance that says you don't always need to be collecting this data. In fact, there are some times when it may not be as appropriate to collect this data. Then admins would choose to include it or not include it, as they're setting up various instances of Salesforce.
Collaboration
Salesforce worked in close contact with its Inclusive Language Steering Committee to develop the gender inclusive features. This included members of Outforce, the company’s LGBTQ+ employee resource group, and Out and Equal, an Oakland-based organization working on LGBTQ+ workplace equality.
Working in collaboration with relevant groups is a standard approach at Salesforce’s Office of Ethical and Humane Use. One of its core pillars is ethics and inclusion in Salesforce products, so the Office works hard to ensure the products the firm delivers are inclusive and accessible to all. Goldman says:
A core way we do that is knowing that I as an individual and my team, we don't have all the answers, and nor necessarily do the teams that are working on these specific products. Participation and gaining insight from folks that live these experiences directly is very important. That's why we worked both with our Employee Resource Group to understand first of all - what's the problem; second - what's the right solution, what's the right language to learn, which of these terms are the most important to address.
Similarly with outside experts, if our whole goal is inclusion in our product, then we need to be inclusive in the processes that lead to these outcomes as well. We need to be bringing in this expertise and designing based on that expertise.
Using the right identifiers is a key part of building trust with users, but the standard options in data systems and CRM tools don’t always capture peoples’ full identity, or make it simple to do so. By making these new fields available, firms can use the gender inclusive features they prefer, and if they don’t need or want to collect gender-related data, they can bypass the features. Goldman notes:
For airlines or hotels or restaurants, which are giving personalized experiences to their customers, they don't want to be making a mistake on sensitive data like this. They want to be giving the correct experiences to their customers and serving them well. If they were to make an error on something like this, you can imagine how that would break trust.
Conversely, when people feel included, they’re more likely to trust the company they're interacting with. Goldman adds:
Study after study shows that when people trust companies, they're willing to share more data. That in turn feeds a more accurate and trusted personalized experience with the company, which feeds the sort of data they're willing to share.
At a time when first-party data is so crucial for companies wanting to serve and market in different segments, this model creates a virtuous loop where they're going to have more customer loyalty and trust, and be able to better serve their customers.
Ethical
The new identity fields are part of Salesforce’s ongoing efforts to develop and promote ethical and inclusive technology. The firm had already made updates to its technical language in 2021 to address implicit bias and increase racial inclusivity. Goldman says:
We spent a long time remediating language in our code and our product around racial terms, like master and slave or blacklist and whitelist, and replacing those with more inclusive terms.
Ethics and inclusivity are embedded across product development at the company, she adds. For example, in the area of Artificial Intelligence, Salesforce aims to ensure that the data sets it’s using to train models are representative of the populations it’s serving and as free from bias as possible.
The firm also puts intentional defaults in its products to make them as inclusive as possible. During the pandemic, one of the products it was developing for vaccination campaigns offered default pick lists associated with that product type. Goldman adds:
We decided that we shouldn't make an address field mandatory for people that wanted to sign up for vaccine. Why? Because if you are unhoused, that might exclude you from getting access to the thing that you're signing up for. Oftentimes it's these small design decisions that can make a world of difference in how inclusive products are when they launch and are used in the world.
My take
A positive move.
The MarketWatch News Department was not involved in the creation of this content.
Feb 16, 2023 (Heraldkeepers) -- New Jersey, United States,- The Global Salesforce Services Market Size, Scope, and Forecast 2023-2030 report has been added to the Market Research Archive of Checked Market Reports. Industry experts and researchers have offered an authoritative and concise analysis of the Global Salesforce Services Market with respect to various aspects such as growth factors, challenges, restraints, developments, trends, and opportunities for growth. This report will surely be a handy tool for market players to come up with effective strategies with the aim of strengthening their positions in the market. This report provides a pin-point analysis of changing dynamics and emerging trends in the Global Salesforce Services Market. Additionally, it provides a futuristic perspective on various factors that are likely to fuel the growth of the Global Salesforce Services Market in the coming years. Further, the authors of the report have shed light on the factors that may hinder the growth of the Global Salesforce Services Market.
Competition is an important issue in any market research analysis. With the help of the competitive analysis provided in the report, players can easily study the key strategies employed by leading players in the Global Salesforce Services market. They will also be able to plan counter strategies to gain a competitive edge in the Global Salesforce Services market. The major and emerging players of the Global Salesforce Services Market are closely studied considering their market share, production, sales, revenue growth, gross margin, product portfolio, and other important factors. This will help players familiarize themselves with the movements of their toughest competitors in the Global Salesforce Services market. The report is just the right tool that players need to strengthen their position in the Global Salesforce Services Market. It is also the perfect resource to help gamers maintain their edge or gain a competitive position in the Global Salesforce Services Market.
Download Full PDF trial Copy of Salesforce Services Report @https://www.verifiedmarketreports.com/download-sample/?rid=121694
Top Key Players of the Global Salesforce Services Market:
Accenture PLC, IBM Corporation, Deloitte Touche Tohmatsu Limited, Capgemini, Cognizant, DXC Technology, NTT DATA Corporation, Wipro, Infosys Limited, Tech Mahindra Limited, Tata Consultancy Services, Fujitsu Limited, HCL Technologies Limited, Persistent Systems, PwC, Strategic Growth, SLALOM LLC, Simplus, VirtusaPolaris, Strategic Growth
The segmental analysis section of the report includes a thorough research study on key type and application segments of the Global Salesforce Services market. All of the segments considered for the study are analyzed in quite some detail on the basis of market share, growth rate, latest developments, technology, and other critical factors. The segmental analysis provided in the report will help players to identify high-growth segments of the Global Salesforce Services market and clearly understand their growth journey. Moreover, it will help them to identify key growth pockets of the Global Salesforce Services market.
Salesforce Services Market, By Type:
� Planning
� Implementation
� Manage
Salesforce Services Market, By Application:
� Financial Services
� Retail
� Medicine
� Other
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Regional Analysis Covered in this report:
The geographical analysis of the Global Salesforce Services market provided in the report is just the right tool that competitors can use to discover untapped sales and business expansion opportunities in different regions and countries. Each regional and country-wise Salesforce Services market considered for research and analysis has been thoroughly studied based on market share, future growth potential, CAGR, market size, and other important parameters. Every regional market has a different trend or not all regional markets are impacted by the same trend. Taking this into consideration, the analysts authoring the report have provided an exhaustive analysis of specific trends of each regional Salesforce Services market.
Reasons to Procure this Report:
(A) The research would help top administration/policymakers/professionals/product advancements/sales managers and stakeholders in this market in the following ways.
(B) The report provides Salesforce Services market revenues at the worldwide, regional, and country levels with a complete analysis to 2028 permitting companies to analyze their market share and analyze projections, and find new markets to aim for.
(C) The research includes the Salesforce Services market split by different types, applications, technologies, and end-uses. This segmentation helps leaders plan their products and finances based on the upcoming development rates of each segment.
(D) Salesforce Services market analysis benefits investors by knowing the scope and position of the market giving them information on key drivers, challenges, restraints, and expansion chances of the market and moderate threats.
(E) This report would help to understand competition better with a detailed analysis and key strategies of their competitors and plan their position in the business.
(F) The study helps evaluate Salesforce Services business predictions by region, key countries, and top companies’ information to channel their investments.
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The Microsoft Dynamics 365 product suite contains a comprehensive set of tools built to perform practically every aspect of business management. Based on Microsoft Azure, a cloud-computing ecosystem―although an on-premise solution is also available, if preferred―Dynamics 365 features 11 core “modules,” which cover everything from sales, customer service, automation and marketing to talent management, finance and operation, retail and AI. What sets Microsoft Dynamics 365 apart from the competition is the full integration with Microsoft’s extensive list of software including the classics we all know and love, like OneDrive, Excel and Outlook.
Microsoft Dynamics 365 offers three main sales plans and two main customer service plans designed to cover a wide variety of business needs. On top of that, Microsoft Dynamics 365 has a whole host of add-ons for businesses with specific needs. Most of Microsoft Dynamics 365 plans are discounted to $20 per user, per month, if the user already has one Dynamics 365 product.
The Microsoft Dynamics 365 product tiers start with the Sales Professional at $65 per user, per month, billed annually. The Professional plan offers an extensive suite of sales executing services, full reporting and analysis with exports to Excel and some amount of customization.
The Sales Enterprise, at $95 per user, per month, adds knowledge management and gamification as well as a limited amount of contextual insights and AI.
The Sales Premium plan, at $135 per user, per month, offers the full package when it comes to sales acceleration, fully customizable solutions and more in-depth contextual insights and conversational intelligence.
For the customer service side of your business, Microsoft Dynamics 365 offers a Professional plan at $50 per user, per month, which includes an unlimited number of named users, extensive case and knowledge management and includes service for mobile.
The Customer Service Enterprise plan, at $95 per user/per month adds more advanced capabilities like a unified service desk, embedded AI intelligence which gives context-driven suggestions and analytical reports.
All the Microsoft Dynamics 365 sales and customer service products are fully integrated with all Microsoft products, such as Outlook, Excel, OneNote and more:
- Sales Professional:$65 per user, per month, for a first-time user or $20 per user, per month, if the user already has Dynamics 365 products, billed annually, offers core sales force automation and Microsoft 365 automation
- Sales Enterprise:$95 per user, per month, for a first-time user or $20 per user, per month, if the user already has Dynamics 365 products, billed annually, offers industry-leading sales force automation with contextual insights and advanced customization options
- Sales Premium:$135 per user, per month, billed annually, adds prebuilt, customizable intelligence solutions designed for your businesses sellers and managers
- Customer Service Professional:$50 per user, per month, for a first-time user or $20 per user, per month, if the user already has Dynamics 365 products, billed annually, offers core customer service capabilities
- Customer Service Enterprise:$95 per user, per month, for a first-time user or $20 per user, per month, if the user already has Dynamics 365 products, billed annually, offers more advanced customer service capabilities
I've been looking for a driver who is qualified, reader. I'm Diamond Naga Siu, and I'm a little rusty at driving after taking public transportation for so long. Driving at night is especially nerve-racking, because I keep getting blinded by the lights.
It's happening much more frequently, and I thought my eyesight was for sure getting worse (it is). But the genuine culprit is more complex: light hues, misaligned headlights, and other vehicle quirks. My colleague Madison Hall illuminates the problem here.
Before we drive off into the night, let's jump into today's tech.
If this was forwarded to you, sign up here. obtain Insider's app here.
1. Salesforce performance pressure is on. Employees told Insider that the cloud company is about to drop new performance metrics for engineers. It's also trying to lower the headcount. Some salespeople had to choose between a "Prompt Exit Package" severance option or a 30-day performance improvement plan.
This is all part of a sprint to cut 10% of the workforce after going on a two-year hiring spree. Plus, multiple investors are believed to be pressuring Salesforce to cut additional costs to become more profitable.
More on the heightened tension at Salesforce here.
In other news:
2. Tech layoffs tell one story. Company headcount tells another. These six charts show how tech giants like Meta and Google have still grown, despite layoffs. Check them out here.
3. A woman doesn't want to prosecute her husband who is accused of purposely driving their family off a cliff. He is suspected of driving off a 250-foot cliff with his wife and two children inside a Tesla. The California doctor faces three attempted murder charges. More on the situation.
4. Microsoft really wants you to use Bing and ChatGPT. The company is throwing it back to the 90s. It's pushing people to set Bing as their default search engine. And it's trying to trade access to its augmented search engine for market share. Here's a breakdown of its desperation.
5. Hundreds of influencers revealed their rates for sponsored posts. New data revealed that the average rate for TikTok fell from $3,108 in 2021 to $2,947 a year later. Meanwhile, the costs of Instagram sponsored posts are rising. Get more insights on sponsored post rates.
6. The danger of putting computer chips in your brain. Elon Musk's neurotech startup has been working toward putting chips in people's brains since 2016. Other startups have been hurry to do so, too. But experts warn there are real dangers and unique ethical pitfalls. Dive into them here.
7. Leaked Amazon all-hands recording reveals CEO pep talk. On Tuesday, Andy Jassy urged employees to band together to get through this challenging time. He encouraged them to "redefine" the company and laid out how they can be successful. Get the full meeting breakdown.
8. Walmart forces employees to relocate or bounce. The retailer is cracking down on remote work. It closed tech hubs in California, Texas, and Oregon, and gave impacted employees two options: relocate or take severance. More on the employment ultimatum.
Odds and ends:
9. Beep Beep: Road trip with this couple in an EV. Axios reporter Joann Muller joined her husband on a 1,500-mile road trip in a Kia EV6. They didn't use heat — and stopped 12 times due to "range anxiety." Come along for the ride here.
10. Stop doing these things at Chinese takeout restaurants. Su-Jit Lin grew up working in her parents' American Chinese restaurant. She witnessed her parents facing racism and aggression while running their business. Here are nine things she wishes customers knew.
What we're watching today:
Curated by Diamond Naga Siu in San Diego. (Feedback or tips? Email dsiu@insider.com or tweet @diamondnagasiu) Edited by Dave Smith (tweet @redletterdave) in Toronto and Nathan Rennolds (tweet @ncrennolds) in London.
Read the original article on Business Insider
Salesforce (NYSE:CRM) shares slipped fractionally in premarket trading on Friday as investment firm Citi opened a negative catalyst watch and said it has seen signs of "slowing demand" going into the company's fourth-quarter results.
Analyst Tyler Radke, who has a neutral rating on Salesforce (CRM) shares, noted that partner checks indicated further slowing from the third-quarter and there is an overall "fatigue" for front office or customer relationship management software that could limit upside for the period and the company's initial outlook for fiscal 2024.
"Conversations with CRM partners suggest the weak demand environment hasn’t letup with calendar 2023 growth outlooks deteriorating to 8-10% (vs. ~15% in our pre-F’3Q23 checks)," Radke wrote in a note to clients. The analyst added that pricing commentary was "mixed" though there was some positives, including "more resilient top-of-funnel trends" and strong public sector demand.
As such, Radke believes that with shares up roughly 27% year-to-date due to cost cuts and activist involvement, shares could be "ripe for a near-term pullback as margin upside may be priced in and growth metrics could disappoint."
Despite the negative catalyst watch, Radke raised his per-share price target on Salesforce (CRM) to $182 from $164 on the potential for higher margins. He also lowered his revenue growth estimates for fiscal 2024 to reflect slower current revenue performance obligations.
Salesforce (CRM) is slated to report fiscal fourth-quarter results on March 1.
Earlier this week, investment firm Wells Fargo said improvements in Salesforce's (CRM) margins and the addition of activist investors could be positive catalysts for the stock.
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Salesforce is adding fields to its core products that allow for more options when it comes to gender and pronouns.
Why it matters: The business software giant's move not only allows customers to better represent transgender and nonbinary people but also helps make gender-related data more accurate.
How it works: Salesforce is adding two new fields across its software wherever people are referenced, one to include pronouns and another for gender identity.
- The changes mean administrators don't need to add custom fields and opens up the potential for more standard data reporting across a wider range of gender identities.
- Salesforce worked with its inclusive language steering committee, including members of its own LGBTQ+ employee resource group, as well as with Out & Equal, a national nonprofit that specializes in LGBTQ+ inclusion.
Yes, but: Salesforce isn't requiring customers to collect such data, and indeed notes there may be instances where capturing data on gender isn't necessary or appropriate.
What they're saying: "At the end of the day, this is about more than inclusive language," Salesforce chief ethical and humane use officer Paula Goldman said in a statement to Axios. "It’s about giving businesses the tools to better understand and serve their diverse customer base."
Suspended 70 feet above ground, Salesforce Park is a lush green oasis amid sky-high buildings in downtown San Francisco. The verdant 5.4-acre park that crowns the Salesforce Transit Center is an interesting case study for how to build green spaces in dense urban centers. (Despite the name, the park does not top the Salesforce Tower itself.) Where else can you take a gondola to a rooftop park, stroll botanic gardens or see a performance before catching your bus?
The public park features a living roof with a trail that follows a wave-like pattern along the exterior of the space. Benches, grassy lawns, a fountain that "dances," a children’s play area and even an amphitheater make up the park's landscape.
Next up for Salesforce Park: Shō, a 5,000 square-foot Japanese-inspired public restaurant and private club is expected to open in the fall of 2023. It will feature a sunken irori-style grill and offer Japanese farmhouse fare on its main floor and sushi rolls and more modern dishes upstairs. An NFT-based club membership will unlock special menus and other perks (costs are expected to range from $7,500 to $300,000).
Here are nine more fascinating things to know about Salesforce Park, an urban park built in the sky.
1. Buses power a fountain
The park's 1,200-foot long white and gray granite "Bus Fountain" is equipped with 247 water jets that are completely dependent on the transit park's bus schedule. That’s because motion sensors are embedded in the ceiling of the space the buses pass through, triggering the frequency, motion and height of the fountain’s water. So, unlike standard computer-controlled fountains, the buses are the choreographers of this public art piece.
At 1,200 feet, Salesforce Park claims the Bus Fountain is one of the world's longest water artworks.
2. The living green roof has a bamboo forest (and more)
More than 600 trees and 16,000 plants live in Salesforce Park. Thirteen different gardens encircle the park with flora that thrives in an array of landscapes, from deserts to Mediterranean climates. The living green roof cools the surrounding environment, filters exhaust and improves air quality.
There's a Wetland Garden, which has a bamboo grove and an oak meadow. There's also Chilean, South African and Australian gardens, and a redwood forest. In the Mediterranean Basin, find olive trees and cork oak trees, which are traditionally harvested to produce wine corks.
Gingko trees, one of the oldest living tree species, are growing in the Prehistoric Garden alongside ferns and monkey puzzle trees. Over in the Fog Garden, plants like pineapple and guava grow. The sprawling rooftop park is also home to California, Palm and Desert gardens.
3. There’s a beer garden
Bare Bottle Brew Co. runs a beer garden in the main plaza of Salesforce Park. It has roughly 20 beers on tap, plus a few California wine options and empanadas served with chimichurri. The beer list includes creative brews like an Acai-C-U-Later fruited sour ale, a hot mango pepper beer and a Mexican hot chocolate stout. They also have a solid selection of IPAs.
4. You can read poetry and prose on an LED screen
Among the public art installations at the Salesforce Transit Center is a nearly 180-foot-long double-sided LED screen that wraps the Grand Hall’s giant Light Column. Jenny Holzer's "White Light" installation displays excerpts of 40-plus texts from writers who spent time in the Bay Area, including Maya Angelou, Joan Didion and Harvey Milk. Those paying close attention might pick up on a recurring theme, with many of the texts pertaining to fog. The texts are best viewed in low light.
5. A mammoth tooth was discovered during construction
A crane operator working at the Salesforce Transit Center site in 2012 unearthed a fossil of a mammoth tooth that had been lodged 100 feet below sea level. The 10-inch-long brown, black and beige chomper was broken into two pieces, but otherwise was in remarkable condition, with the enamel still intact. The tooth is now displayed at the California Academy of Sciences, and scientists have confirmed it belonged to a Columbian mammoth.
Both Columbian and Wooly mammoths roamed North and Central America 8,000 to 150,000 years ago. These now-extinct, elephant-like creatures had massive tusks and six sets of four molars in their jaws. Fun fact: when old teeth fell out, new ones could grow in.
A gondola is seen rising to Salesforce Park in San Francisco, Calif.
Neal Wong/Getty Images/iStockphoto6. You can take a gondola to the park
Forget your run-of-the-mill escalator, elevator or stairs. For a scenic (and free) ride to the park, you can choose to board the glass-encased Salesforce gondola from the plaza and glide to the park, getting an aerial view of the cityscape (it's a short view — the ride is only about a minute long). Unlike ski gondolas, which you sit in, passengers stand in the Salesforce Park gondola.
The gondola’s hours of operation are 8 a.m. to 8 p.m. May 1 to Oct. 31 and 8 a.m. to 7 p.m. Nov. 1 to April 30. The gondola is privately operated by Boston Properties, owner of adjacent Salesforce Tower.
7. Salesforce Park spans four city blocks
The length of Salesforce Park is equivalent to four and a half football fields. The total building area is more than one million square feet. To put things in perspective, the park is longer than the Salesforce Tower is tall — and that's saying a lot given that the tower is the tallest skyscraper in San Francisco and the twelfth tallest in the United States, clocking in at 1,070 feet. A whopping 25,000 tons of steel were used in the construction of the transit center and park, which translates to the approximate weight of 5,000 elephants.
8. The rooftop park hosts lots of free events
Salesforce Park keeps a busy calendar of free events, including fitness classes, live entertainment, children’s activities and more. On the west end of the park, the amphitheater can hold up to 1,000 people. The park hosts yoga classes, concerts and movie nights under the stars.
The park also has a children's play area with climbing ropes, spongy protective flooring and recess carts stocked with art supplies, books and games available to borrow while in the park. There are also children storytimes.
More park-hosted classes and events include HIIT workouts, Zumba classes, birding walks, garden tours and drum circles. And the Midday Music free concert series happens from noon to 2 p.m. every Thursday on the park’s Main Plaza.
Salesforce Tower dominates San Francisco's skyline.
Steve Proehl/Getty Images9. The park has some unique rules
While you’re free to unfurl a yoga mat and strike some poses at the Salesforce rooftop park, other athletic activities are mostly prohibited — it would be bad news if a baseball went flying through an adjacent office window. With the exception of service animals, pets also aren't allowed in the park.
Salesforce Park hours are 6 a.m. to 9 p.m. May 1 to Oct. 31 and 6 a.m. to 8 p.m. Nov. 1 to April 30. While Salesforce Tower parking is available on an hourly or daily basis in a lot, there’s no parking lot at Salesforce Transit Center, which has an emphasis on public transportation. For those looking for public transportation options, visit 511.org.
This story was edited by Hearst National Editor Kristina Moy; you can contact her at kristina.moy@hearst.com.
