Exam Code: Salesforce-Certified-CPQ-Specialist Practice exam 2023 by Killexams.com team
Certified CPQ Specialist
SalesForce Specialist availability
Killexams : SalesForce Specialist availability - BingNews https://killexams.com/pass4sure/exam-detail/Salesforce-Certified-CPQ-Specialist Search results Killexams : SalesForce Specialist availability - BingNews https://killexams.com/pass4sure/exam-detail/Salesforce-Certified-CPQ-Specialist https://killexams.com/exam_list/SalesForce Killexams : Microsoft Dynamics vs Salesforce (2023 Comparison)

The Microsoft Dynamics 365 product suite contains a comprehensive set of tools built to perform practically every aspect of business management. Based on Microsoft Azure, a cloud-computing ecosystem―although an on-premise solution is also available, if preferred―Dynamics 365 features 11 core “modules,” which cover everything from sales, customer service, automation and marketing to talent management, finance and operation, retail and AI. What sets Microsoft Dynamics 365 apart from the competition is the full integration with Microsoft’s extensive list of software including the classics we all know and love, like OneDrive, Excel and Outlook.

Microsoft Dynamics 365 offers three main sales plans and two main customer service plans designed to cover a wide variety of business needs. On top of that, Microsoft Dynamics 365 has a whole host of add-ons for businesses with specific needs. Most of Microsoft Dynamics 365 plans are discounted to $20 per user, per month, if the user already has one Dynamics 365 product.

The Microsoft Dynamics 365 product tiers start with the Sales Professional at $65 per user, per month, billed annually. The Professional plan offers an extensive suite of sales executing services, full reporting and analysis with exports to Excel and some amount of customization.

The Sales Enterprise, at $95 per user, per month, adds knowledge management and gamification as well as a limited amount of contextual insights and AI.

The Sales Premium plan, at $135 per user, per month, offers the full package when it comes to sales acceleration, fully customizable solutions and more in-depth contextual insights and conversational intelligence.

For the customer service side of your business, Microsoft Dynamics 365 offers a Professional plan at $50 per user, per month, which includes an unlimited number of named users, extensive case and knowledge management and includes service for mobile.

The Customer Service Enterprise plan, at $95 per user/per month adds more advanced capabilities like a unified service desk, embedded AI intelligence which gives context-driven suggestions and analytical reports.

All the Microsoft Dynamics 365 sales and customer service products are fully integrated with all Microsoft products, such as Outlook, Excel, OneNote and more:

  • Sales Professional:$65 per user, per month, for a first-time user or $20 per user, per month, if the user already has Dynamics 365 products, billed annually, offers core sales force automation and Microsoft 365 automation
  • Sales Enterprise:$95 per user, per month, for a first-time user or $20 per user, per month, if the user already has Dynamics 365 products, billed annually, offers industry-leading sales force automation with contextual insights and advanced customization options
  • Sales Premium:$135 per user, per month, billed annually, adds prebuilt, customizable intelligence solutions designed for your businesses sellers and managers
  • Customer Service Professional:$50 per user, per month, for a first-time user or $20 per user, per month, if the user already has Dynamics 365 products, billed annually, offers core customer service capabilities
  • Customer Service Enterprise:$95 per user, per month, for a first-time user or $20 per user, per month, if the user already has Dynamics 365 products, billed annually, offers more advanced customer service capabilities
 Thu, 09 Feb 2023 23:20:00 -0600 Chauncey Crail en-US text/html https://www.forbes.com/advisor/business/software/salesforce-vs-microsoft-dynamics/ Killexams : What is Salesforce and What Does It Do? No result found, try new keyword!The company is a service as a software (SaaS)—which means it uses a cloud-computing, software distribution model that hosts applications and makes them available online. Salesforce hosts ... Tue, 07 Feb 2023 10:00:00 -0600 text/html https://www.thestreet.com/technology/what-is-salesforce-14796378 Killexams : Salesforce Services Market Position And Company Are Improving And Sharing Worldwide With Great Growth Opportunities

The MarketWatch News Department was not involved in the creation of this content.

Feb 17, 2023 (The Expresswire) -- Salesforce Services Market | Outlook 2023-2029 | Pre and Post-COVID Research is Covered, Report Information | existing 128 Pages ReportSalesforce Services Market segmentation and trends, Key players and market share, Salesforce Services Market drivers and challenges, Salesforce Services Market opportunities and threats, Future outlook and projections, a research report focusing on this market would typically provide analysis and insights on various aspects of the market This evaluation offers a thorough examination of the worldwide and regional segments of the ""Salesforce Services Market. Tables contain information on deal volume, revenue, growth rates, and market share for the past and next periods. The research offers a thorough evaluation of the key participants in the international industry.

The major players covered in the Salesforce Services market report are:

● Accenture PLC ● IBM Corporation ● Deloitte Touche Tohmatsu Limited ● Capgemini ● Cognizant ● DXC Technology ● NTT DATA Corporation ● Wipro ● Infosys Limited ● Tech Mahindra Limited ● Tata Consultancy Services ● Fujitsu Limited ● HCL Technologies Limited ● Persistent Systems ● PwC ● Strategic Growth ● SLALOM LLC ● Simplus ● VirtusaPolaris ● Strategic Growth

Get a trial copy of the Salesforce Services Market Report 2023

Short summary Of Salesforce Services Market-2023 to 2029:

Market Analysis and Insights: Global Salesforce Services Market
The global Salesforce Services market size is projected to reach USD 12330 million by 2028, from USD 7010 million in 2021, at a CAGR of 7.9% during 2022-2028.
Fully considering the economic change by this health crisis, Planning accounting for of the Salesforce Services global market in 2021, is projected to value USD million by 2028, growing at a revised CAGR in the post-COVID-19 period. While Financial Services segment is altered to an CAGR throughout this forecast period.
China Salesforce Services market size is valued at USD million in 2021, while the North America and Europe Salesforce Services are USD million and USD million, severally. The proportion of the North America is in 2021, while China and Europe are and respectively, and it is predicted that China proportion will reach in 2028, trailing a CAGR of through the analysis period. Japan, South Korea, and Southeast Asia are noteworthy markets in Asia, with CAGR and respectively for the next 6-year period. As for the Europe Salesforce Services landscape, Germany is projected to reach USD million by 2028 trailing a CAGR of over the forecast period.
With industry-standard accuracy in analysis and high data integrity, the report makes a brilliant attempt to unveil key opportunities available in the global Salesforce Services market to help players in achieving a strong market position. Buyers of the report can access Checked and reliable market forecasts, including those for the overall size of the global Salesforce Services market in terms of revenue.
Overall, the report proves to be an effective tool that players can use to gain a competitive edge over their competitors and ensure lasting success in the global Salesforce Services market. All of the findings, data, and information provided in the report are validated and revalidated with the help of trustworthy sources. The analysts who have authored the report took a unique and industry-best research and analysis approach for an in-depth study of the global Salesforce Services market.
Global Salesforce Services Scope and Market Size
Salesforce Services market is segmented by players, region (country), by Type and by Application. Players, stakeholders, and other participants in the global Salesforce Services market will be able to gain the upper hand as they use the report as a powerful resource. The segmental analysis focuses on revenue and forecast by Type and by Application for the period 2017-2028.

It additionally affords the proper insights and evaluation which are crucial to lay out powerful commercial enterprise techniques and set the proper direction for an improved boom for all enterprise gamers involved. With this information, the ones in rate might be capable of creating new techniques, which consciousness available in the marketplace possibilities in order to advantage them, making their commercial enterprise efforts profitable withinside the process.

Get a trial PDF of report:https://www.industryresearch.biz/enquiry/request-sample/19950745

Salesforce Services Market - Competitive and Segmentation Analysis:

This Salesforce Services Market report offers a detailed analysis supported by reliable statistics on sales and revenue by players for the period 2017-2023. The report also includes a company description, major business, Salesforce Services product introduction, accurate developments, and Salesforce Services sales by region, type, application, and sales channel.

Based on product type: this report displays the production, revenue, price, market share, and growth rate of each type, primarily split into:

● Planning ● Implementation ● Manage

On the basis of the end users/applications: this report focuses on the status and outlook for major applications/end users, consumption (sales), market share, and growth rate for each application, including:

● Financial Services ● Retail ● Medicine ● Other

Salesforce Services Market - Regional Analysis:

Geographically, this report is segmented into several key regions, with sales, revenue, market share and growth Rate of Salesforce Services in these regions, from 2015 to 2027, covering

● North America (United States, Canada and Mexico) ● Europe (Germany, UK, France, Italy, Russia and Turkey etc.) ● Asia-Pacific (China, Japan, Korea, India, Australia, Indonesia, Thailand, Philippines, Malaysia, and Vietnam) ● South America (Brazil, Argentina, Columbia etc.) ● Middle East and Africa (Saudi Arabia, UAE, Egypt, Nigeria and South Africa)

Inquire more and share questions if any before the purchase on this report at https://www.industryresearch.biz/enquiry/pre-order-enquiry/19950745

Some of the key questions answered in this report:

● What is the global (North America, Europe, Asia-Pacific, South America, Middle East, and Africa) sales value, production value, consumption value, import and export of Salesforce Services? ● Who are the global key manufacturers of the Salesforce Services Industry? How is their operating situation (capacity, production, sales, price, cost, gross, and revenue)? ● What are the Salesforce Services market opportunities and threats faced by the vendors in the global Salesforce Services Industry? ● Which application/end-user or product type may seek incremental growth prospects? What is the market share of each type and application? ● What focused approach and constraints are holding the Salesforce Services market? ● What are the different sales, marketing, and distribution channels in the global industry? ● What are the upstream raw materials and manufacturing equipment of Salesforce Services along with the manufacturing process of Salesforce Services? ● What are the key market trends impacting the growth of the Salesforce Services market? ● Economic impact on the Salesforce Services industry and development trend of the Salesforce Services industry. ● What are the market opportunities, market risks, and market overview of the Salesforce Services market? ● What are the key drivers, restraints, opportunities, and challenges of the Salesforce Services market, and how they are expected to impact the market? ● What is the Salesforce Services market size at the regional and country level?

Salesforce Services Market - Covid-19 Impact and Recovery Analysis:

We were monitoring the direct impact of covid-19 in this market, further to the indirect impact from different industries. This document analyzes the effect of the pandemic on the zzzz market from an international and nearby angle. The document outlines the marketplace size, marketplace traits, and market increase for zzzz industry, categorized with the aid of using kind, utility, and patron sectors. Further, it provides a complete evaluation of additives concerned in marketplace improvement in advance of and after the covid-19 pandemic. The report moreover done a pastel evaluation within the business enterprise to study key influencers and boundaries to entry.

Our studies analysts will assist you to get custom-designed info to your report, which may be changed in phrases of a particular region, utility or any statistical info. In addition, we're constantly inclined to conform with the study, which is triangulated together along with your very own statistics to make the marketplace studies extra complete for your perspective.

The final Report will add an analysis of the impact of COVID-19 on this industry.

TO KNOW HOW COVID-19 PANDEMIC AND RUSSIA UKRAINE WAR WILL IMPACT THIS MARKET - REQUEST A SAMPLE

Salesforce Services Market Overview

1.1 Product Overview and Scope of Salesforce Services

2 Global Salesforce Services Market Landscape by Player

2.1 Global Salesforce Services Sales and Share by Player (2017-2022)

2.2 Global Salesforce Services Revenue and Market Share by Player (2017-2022)

2.3 Global Salesforce Services Average Price by Player (2017-2022)

2.4 Global Salesforce Services Gross Margin by Player (2017-2022)

2.5 Salesforce Services Manufacturing Base Distribution, Sales Area and Product Type by Player

2.6 Salesforce Services Market Competitive Situation and Trends

2.6.1 Salesforce Services Market Concentration Rate

2.6.2 Salesforce Services Market Share of Top 3 and Top 6 Players

2.6.3 Mergers and Acquisitions, Expansion

3 Salesforce Services Upstream and Downstream Analysis

3.1 Salesforce Services Industrial Chain Analysis

3.2 Key Raw Materials Suppliers and Price Analysis

3.3 Key Raw Materials Supply and Demand Analysis

3.4 Manufacturing Process Analysis

3.5 Market Concentration Rate of Raw Materials

3.6 Downstream Buyers

3.7 Value Chain Status Under COVID-18

4 Salesforce Services Manufacturing Cost Analysis

4.1 Manufacturing Cost Structure Analysis

4.2 Salesforce Services Key Raw Materials Cost Analysis

4.2.1 Key Raw Materials Introduction

4.2.2 Price Trend of Key Raw Materials

4.3 Labor Cost Analysis

4.3.1 Labor Cost of Salesforce Services Under COVID-19

4.4 Energy Costs Analysis

4.5 RandD Costs Analysis

Get a trial copy of the Salesforce Services Market report 2023

5 Market Dynamics

5.1 Drivers

5.2 Restraints and Challenges

5.3 Opportunities

5.3.1 Advances in Innovation and Technology for Salesforce Services

5.3.2 Increased Demand in Emerging Markets

5.4 Salesforce Services Industry Development Trends under COVID-19 Outbreak

5.4.1 Global COVID-19 Status Overview

5.4.2 Influence of COVID-19 Outbreak on Salesforce Services Industry Development

5.5 Consumer Behavior Analysis

6 Players Profiles

6.1COMPANY
6.1.1COMPANYDetails
6.1.2COMPANYMajorBusiness
6.1.3COMPANYSalesforce ServicesProductandSolutions
6.1.4COMPANYSalesforce ServicesRevenue,GrossMarginandMarketShare(2019,2020,2021,and2023)
6.1.5COMPANYRecentDevelopmentsandFuturePlans

7 Global Salesforce Services Sales and Revenue Region Wise (2017-2022)

7.1 Global Salesforce Services Sales and Market Share, Region Wise (2017-2022)

7.2 Global Salesforce Services Revenue (Revenue) and Market Share, Region Wise (2017-2022)

7.3 Global Salesforce Services Sales, Revenue, Price and Gross Margin (2017-2022)

7.4 United States Salesforce Services Sales, Revenue, Price and Gross Margin (2017-2022)

7.4.1 United States Salesforce Services Market Under COVID-19

7.5 Europe Salesforce Services Sales, Revenue, Price and Gross Margin (2017-2022)

7.5.1 Europe Salesforce Services Market Under COVID-19

7.6 China Salesforce Services Sales, Revenue, Price and Gross Margin (2017-2022)

7.6.1 China Salesforce Services Market Under COVID-19

7.7 Japan Salesforce Services Sales, Revenue, Price and Gross Margin (2017-2022)

7.7.1 Japan Salesforce Services Market Under COVID-19

7.8 India Salesforce Services Sales, Revenue, Price and Gross Margin (2017-2022)

7.8.1 India Salesforce Services Market Under COVID-19

7.9 Southeast Asia Salesforce Services Sales, Revenue, Price and Gross Margin (2017-2022)

7.9.1 Southeast Asia Salesforce Services Market Under COVID-19

7.10 Latin America Salesforce Services Sales, Revenue, Price and Gross Margin (2017-2022)

7.10.1 Latin America Salesforce Services Market Under COVID-19

7.11 Middle East and Africa Salesforce Services Sales, Revenue, Price and Gross Margin (2017-2022)

7.11.1 Middle East and Africa Salesforce Services Market Under COVID-19

8 Global Salesforce Services Sales, Revenue (Revenue), Price Trend by Type

8.1 Global Salesforce Services Sales and Market Share by Type (2017-2022)

8.2 Global Salesforce Services Revenue and Market Share by Type (2017-2022)

8.3 Global Salesforce Services Price by Type (2017-2022)

8.4 Global Salesforce Services Sales Growth Rate by Type (2017-2022)

8.4.1 Global Salesforce Services Sales Growth Rate of Standby (off-line) UPS (2017-2022)

8.4.2 Global Salesforce Services Sales Growth Rate of Line interactive UPS (2017-2022)

8.4.3 Global Salesforce Services Sales Growth Rate of Online UPS (2017-2022)

9 Global Salesforce Services Market Analysis by Application

9.1 Global Salesforce Services Consumption and Market Share by Application (2017-2022)

9.2 Global Salesforce Services Consumption Growth Rate by Application (2017-2022)

9.2.1 Global Salesforce Services Consumption Growth Rate of Private Data Center (2017-2022)

9.2.2 Global Salesforce Services Consumption Growth Rate of Commercial Data Center (2017-2022)

9.2.3 Global Salesforce Services Consumption Growth Rate of Government/Military Data Center (2017-2022)

9.2.4 Global Salesforce Services Consumption Growth Rate of Others (2017-2022)

10 Global Salesforce Services Market Forecast (2022-2029)

10.1 Global Salesforce Services Sales, Revenue Forecast (2022-2029)

10.1.1 Global Salesforce Services Sales and Growth Rate Forecast (2022-2029)

10.1.2 Global Salesforce Services Revenue and Growth Rate Forecast (2022-2029)

10.1.3 Global Salesforce Services Price and Trend Forecast (2022-2029)

10.2 Global Salesforce Services Sales and Revenue Forecast, Region Wise (2022-2029)

10.2.1 United States Salesforce Services Sales and Revenue Forecast (2022-2029)

10.2.2 Europe Salesforce Services Sales and Revenue Forecast (2022-2029)

10.2.3 China Salesforce Services Sales and Revenue Forecast (2022-2029)

10.2.4 Japan Salesforce Services Sales and Revenue Forecast (2022-2029)

10.2.5 India Salesforce Services Sales and Revenue Forecast (2022-2029)

10.2.6 Southeast Asia Salesforce Services Sales and Revenue Forecast (2022-2029)

10.2.7 Latin America Salesforce Services Sales and Revenue Forecast (2022-2029)

10.2.8 Middle East and Africa Salesforce Services Sales and Revenue Forecast (2022-2029)

10.3 Global Salesforce Services Sales, Revenue and Price Forecast by Type (2022-2029)

10.4 Global Salesforce Services Consumption Forecast by Application (2022-2029)

10.5 Salesforce Services Market Forecast Under COVID-19

11 Research Findings and Conclusion

12 Appendix

12.1 Methodology

12.2 Research Data Source

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Press Release Distributed by The Express Wire

To view the original version on The Express Wire visit Salesforce Services Market Position And Company Are Improving And Sharing Worldwide With Great Growth Opportunities

COMTEX_424679200/2598/2023-02-17T00:20:35

Is there a problem with this press release? Contact the source provider Comtex at editorial@comtex.com. You can also contact MarketWatch Customer Service via our Customer Center.

The MarketWatch News Department was not involved in the creation of this content.

 Thu, 16 Feb 2023 14:20:00 -0600 en-US text/html https://www.marketwatch.com/press-release/salesforce-services-market-position-and-company-are-improving-and-sharing-worldwide-with-great-growth-opportunities-2023-02-17 Killexams : Salesforce adds gender identity and pronoun data fields to promote inclusivity in tech
Paula Goldman

Salesforce has added new fields for gender identity and pronoun data across its product line, to help customers be more inclusive when it comes to collecting and using personal data.

The firm has launched two new fields across the Lead, Contact and Person Account objects on Salesforce. This opt-in addition lets customers and their users select, identify and capture pronoun options like he/him, she/her, they/them, and gender identity options like male, female, non-binary. Both fields also offer a ‘not listed’ option.

The fields are part of Salesforce’s core objects, which means they are populated through most of its products and available by default. 

Organizations from airlines to hotels, restaurants to government agencies and healthcare companies all need this type of personal data to be able to serve their customers accurately. Standardizing the fields removes the need for admins to create custom versions, so companies can capture more accurate customer data in a more efficient way. 

However, there is no pressure on customers to use the fields, as Salesforce's Chief Ethical and Humane Use Officer, Paula Goldman, explains:

We understand this data can be sensitive, so we've designed it with a walkthrough process for admins setting this up. There's guidance that says you don't always need to be collecting this data. In fact, there are some times when it may not be as appropriate to collect this data. Then admins would choose to include it or not include it, as they're setting up various instances of Salesforce.

Collaboration 

Salesforce worked in close contact with its Inclusive Language Steering Committee to develop the gender inclusive features. This included members of Outforce, the company’s LGBTQ+ employee resource group, and Out and Equal, an Oakland-based organization working on LGBTQ+ workplace equality. 

Working in collaboration with relevant groups is a standard approach at Salesforce’s Office of Ethical and Humane Use. One of its core pillars is ethics and inclusion in Salesforce products, so the Office works hard to ensure the products the firm delivers are inclusive and accessible to all. Goldman says:

A core way we do that is knowing that I as an individual and my team, we don't have all the answers, and nor necessarily do the teams that are working on these specific products. Participation and gaining insight from folks that live these experiences directly is very important. That's why we worked both with our Employee Resource Group to understand first of all - what's the problem; second - what's the right solution, what's the right language to learn, which of these terms are the most important to address. 

Similarly with outside experts, if our whole goal is inclusion in our product, then we need to be inclusive in the processes that lead to these outcomes as well. We need to be bringing in this expertise and designing based on that expertise.

Using the right identifiers is a key part of building trust with users, but the standard options in data systems and CRM tools don’t always capture peoples’ full identity, or make it simple to do so. By making these new fields available, firms can use the gender inclusive features they prefer, and if they don’t need or want to collect gender-related data, they can bypass the features. Goldman notes:

For airlines or hotels or restaurants, which are giving personalized experiences to their customers, they don't want to be making a mistake on sensitive data like this. They want to be giving the correct experiences to their customers and serving them well. If they were to make an error on something like this, you can imagine how that would break trust.

Conversely, when people feel included, they’re more likely to trust the company they're interacting with. Goldman adds:

Study after study shows that when people trust companies, they're willing to share more data. That in turn feeds a more accurate and trusted personalized experience with the company, which feeds the sort of data they're willing to share.

At a time when first-party data is so crucial for companies wanting to serve and market in different segments, this model creates a virtuous loop where they're going to have more customer loyalty and trust, and be able to better serve their customers. 

Ethical

The new identity fields are part of Salesforce’s ongoing efforts to develop and promote ethical and inclusive technology. The firm had already made updates to its technical language in 2021 to address implicit bias and increase racial inclusivity. Goldman says:

We spent a long time remediating language in our code and our product around racial terms, like master and slave or blacklist and whitelist, and replacing those with more inclusive terms.

Ethics and inclusivity are embedded across product development at the company, she adds. For example, in the area of Artificial Intelligence, Salesforce aims to ensure that the data sets it’s using to train models are representative of the populations it’s serving and as free from bias as possible. 

The firm also puts intentional defaults in its products to make them as inclusive as possible. During the pandemic, one of the products it was developing for vaccination campaigns offered default pick lists associated with that product type. Goldman adds:

We decided that we shouldn't make an address field mandatory for people that wanted to sign up for vaccine. Why? Because if you are unhoused, that might exclude you from getting access to the thing that you're signing up for. Oftentimes it's these small design decisions that can make a world of difference in how inclusive products are when they launch and are used in the world.

My take

A positive move. 

 Thu, 16 Feb 2023 21:12:00 -0600 BRAINSUM en text/html https://diginomica.com/salesforce-adds-gender-identity-and-pronoun-data-fields-promote-inclusivity-tech Killexams : Salesforce engineers are about to be hit with new performance metrics, while some salespeople are being pressured to quit
  • Some Salesforce employees have been offered a "Prompt Exit Package" instead of a layoff, with less severance.
  • If they refuse, they will put on a PIP, sources say, a common step before termination in the industry.
  • Employees say the company is ratcheting up performance expectations as activist investors invade.

Salesforce has increased performance pressure on some employees as it executes its plan to reduce its workforce by 10%, multiple current and former employees tell Insider. Workers aren't sure if performance-related terminations are part of that 10%, they say.

The company is planning to introduce new performance metrics for engineers and has already forced some salespeople to choose between a 30-day performance improvement plan (PIP) or a severance option called a "Prompt Exit Package," according to several current and former Salesforce employees. PIPs are commonly used in the tech industry as a step prior to firing someone. The PEP, on the other hand, is basically voluntarily quitting, but Salesforce offers two months of severance with it, according to an email viewed by Insider. 

"The company is pushing hard for productivity tracking and metrics on all facets," one employee told Insider. 

"Performance pressure and return to office became big themes," a former employee, who was laid off from Salesforce in February, said of their last few months with the company. 

One new metric Salesforce is planning to use to evaluate engineer productivity, the person said, is code check-ins, a controversial practice some say incentivizes quantity over quality and reduces trust between teams. A code check-in is when a developer makes a set of changes to a codebase.

The heightened focus on performance comes as the software giant works to shed 10% of its workforce, or some 7,000 people, after a two-year hiring spree. Salesforce increased its workforce from 57,000 to 73,000 in 2021, according to its annual report. 

The company notified some employees on January 4 that their jobs were being eliminated, and sent another round of notifications on February 2. Insider has reported that more than 4,000 people have likely been laid off so far, but Salesforce has not confirmed how many more employees it has actually cut, leaving its remaining workforce anxious for their jobs. 

Meanwhile, activist investors have been mobbing Salesforce, which has seen its market value shrink in half since its peak in 2021. Five such investors have revealed significant stakes since October, including Starboard Value and the feared Elliott Management, which is said to be mounting an effort to replace some board members, Reuters reports. Other activist investors include Mason Morfit's ValueAct, Jeff Ubben's Inclusive Capital, and Dan Loeb's Third Point Capital LLC, which just last week disclosed a stake. 

Activist investors typically want their targets to trim expenses and focus on more profitable businesses, rather than pursuing growth at all costs. Starboard first approached Salesforce this summer, spoke with some of its executives and pushed for cost-cutting measures. Salesforce cut a few hundred salespeople in November, a person familiar with the matter told Insider, and the company told Insider the cuts were made for "accountability," implying that performance was a consideration.

Employees worry that so much activist attention will result in more performance pressure or further layoffs which, insiders say, the company has already contemplated. Sources say there's been internal talk on whether to cut an additional 10% of staff later this year.

One Slack message sent by an employee after the first round of layoffs in January said that Salesforce has a goal to reach 25% operating margin by the 2026 fiscal year and asked execs at the time if the target was a factor in layoffs.

Meanwhile CEO Marc Benioff has also repeatedly mentioned productivity to employees when discussing the cuts. "We don't have the same level of performance and productivity that we had in 2020 before the pandemic. We do not," he said during an all-hands meeting in January after the first notices went out.

Getty Images

Less severance than those laid off

Workers who spoke to Insider are concerned that the company's increased focus on performance could mean more people will be targeted for a PEP, leaving them with less severance than their colleagues who were simply laid off.

Laid-off workers will be offered a minimum severance of five month's pay and possibly more based on tenure as well as other benefits like company-sponsored COBRA, Benioff wrote in a January email to employees announcing the restructuring.

But employees who have been targeted for a PEP are offered eight weeks of severance and company-sponsored healthcare benefits under COBRA. 

Employees are given two business days to elect the PEP option, according to an internal email viewed by Insider. If they don't choose the PEP, employees will then be allowed to view the 30-day PIP plan, which they then have to start within 3 days of declining the PEP offer. 

Around Thanksgiving, the company offered some sales employees who had been deemed underperforming in certain areas, such as annual contract value and pipeline generation, the option to start a 30-day PIP or accept the PEP and immediately leave the company. In some cases, the company has presented employees with PEP offers in the same week it has executed mass layoffs, employees told Insider.

Four Salesforce employees who spoke to Insider, including two who had been offered a PEP, said the option to choose between PEP or PIP feels like a way of pushing employees out of their jobs. 

"It's a shady optics play," said one person who was given a PIP or PEP offer last month. "From an outside perspective, it looks like these people quit."

They also said they felt like Salesforce had set some salespeople up to fail, saying the company expected them to hit unachievable quotas that bested their results during a pandemic-fueled boom for cloud software, even though the economy is weakening and post-pandemic demand is waning. 

"The markets we all work in are only so big," a recently laid-off Salesforce sales executive said.

It is unclear how many engineering employees have been affected by the new performance management system, or if PEP offers are being made outside of sales teams.

Salesforce is launching its net zero marketplace, a carbon credit trading platform.
Rafael Henrique/SOPA Images/LightRocket via Getty Images

Changing a hard-to-fire culture

A former Salesforce executive who left the company in accurate months told Insider that a push to accelerate the company's PIP system began in the fall. A common complaint held by Salesforce managers over the last decade has been that the system made it too difficult to fire underperforming employees, even if they were regularly labeled as such despite multiple changes in managers or roles.

The new performance management system implemented in the fall was designed to address those complaints, the former executive said, noting that it was "literally impossible" to manage anyone out of the company, including legitimately 'terrible' performers. 

"This is a classic enterprise performance improvement plan, but faster," they said of the company's new system. 

The sales employees who spoke to Insider say that plan has not worked out in practice, and has left the door open for colleagues they consider to be strong performers to be pushed out of the company. 

Salesforce did not respond to a request for comment.

Are you a Salesforce employee or do you have insight to share? Contact Ashley Stewart by sending a secure message from a nonwork device via Signal (+1-425-344-8242) or via email (astewart@insider.com). Contact Ellen Thomas via email ( or send a secure message from a nonwork device on Signal: (+1-646-847-9416).

 Mon, 13 Feb 2023 10:00:00 -0600 en-US text/html https://www.businessinsider.com/salesforce-employee-performance-metrics-less-severance-layoffs-2023-2 Killexams : Salesforce yields to activist pressure with harsh new policies for engineers, salespeople

Salesforce is looking at new ways to cut costs as activist investors continue to put pressure on the company. Today, Insider was reporting that the company is implementing much stricter performance measurements for engineering, with some salespeople being put under pressure to quit or succumb to harsh performance policies of their own. This is consistent with what sources have been telling TechCrunch.

This could include performance reviews based on the quantity of code produced for engineers, a flawed way to measure engineering productivity, which encourages quantity over quality. While salespeople are being put between a rock and a hard place, being asked to choose between signing a strict one-month performance improvement plan or taking an exit package.

When asked about this, Salesforce responded with this comment: “Our performance management process drives accountability and rewards excellence.” The company did not elaborate or answer follow-up questions regarding the timing or details of this policy.

TechCrunch has also been hearing that the company is mandating a return to the office, and according to a Salesforce spokesperson, it’s now up to the managers to decide. “Our hybrid approach empowers leaders to make decisions for their teams about which jobs need to be in the office or remote.”

That’s an interesting attitude shift for a company has been promoting the idea of the “all digital, work-from-anywhere workplace” since the pandemic hit in 2020, something they call the Digital HQ. It’s a big part of why the CRM leader spent almost $28 billion to buy Slack in 2020.

But neither is it surprising since CEO and chair Marc Benioff practically telegraphed this at the end of last year, suggesting that folks working from home weren’t as productive.

All of this is probably related to the fact that activist investors -- including Elliott Management, Starboard Value, ValueAct and Inclusive Capital -- have been circling the company, undoubtedly putting tons of pressure on Benioff to increase productivity and cut costs. These firms are a big part of the reason Salesforce announced that it was cutting 10% of its workforce in January, a process that has been handled badly with layoff notices coming in dribs and drabs, leaving workers anxious and uncertain.

Ray Wang, founder and principal analyst at Constellation Research, blames Boston Consulting Group, which he says was brought in at the behest of the activists to deal with the cuts and implement new performance review policies. “From what we know, BCG made some significant recommendations on how salespeople and developers should be measured to Improve productivity,” Wang told TechCrunch. Update: BCG denies being responsible for the performance review policies.

Wang says that whether you think this approach is a good idea or not depends on your perspective. “If I was an investor, I would advocate for this approach, but if I was the owner-founder, I would want something less harsh and more nuanced,” he said.

Wang isn’t a fan of how the activists have handled this, calling them “vulture firms.” While he does agree with their assertion that Salesforce overpaid for bad acquisitions, he believes these firms lack an understanding of how to run a company like Salesforce, and they are ultimately doing more harm than good.

“The vulture firms do not have a good understanding of the investment levels in R&D that are needed for innovation to continue, nor did they understand what level of marketing spend Salesforce needs to remain top of mind for execs,” Wang said.

“They don’t add any value. They come in to just make money on the arbitrage and they leave the firms more damaged than when they were before they were taken over,” he said.

 Tue, 14 Feb 2023 07:42:00 -0600 en-US text/html https://news.yahoo.com/salesforce-yields-activist-pressure-harsh-214238460.html Killexams : Salesforce Has Another Activist Investor: Report

Cloud News
Wade Tyler Millward

Third Point joins other activist investors with stakes in Salesforce – potentially threatening co-founder and CEO Marc Benioff’s position with the vendor.

ARTICLE TITLE HERE

A fifth activist investor, Third Point, has taken a stake in enterprise applications vendor Salesforce, potentially threatening co-founder and CEO Marc Benioff’s position with the vendor.

New York-based Third Point, led by CEO and founder Dan Loeb, joins Starboard Value, ValueAct Capital Partners, Elliott Investment Management and Jeff Ubben’s Inclusive Capital as an activist investor taking share of the San Francisco-based vendor, according to The Wall Street Journal.

Third Point has taken stakes in Campbell Soup, Walt Disney Co. and Shell before pushing for changes, according to the Journal.

Notably, Third Point took a stake in Intel in 2020 before the chipmaker’s CEO Bob Swan stepped down and was replaced by VMware leader Pat Gelsinger.

[RELATED: Salesforce Board Of Directors: Who’s In, Who’s Out, Who Stays After Elliott Stake] 

CRN has reached out to Third Point and Salesforce for comment.

Although the end goals of the activist investors aren’t publicly known yet, along with Third Point’s history of CEO changes, Elliott Management has a history of taking publicly traded companies private.

Elliott Management recently made headlines for its role in Citrix going private and merging with data applications vendor Tibco. The activist investors could potentially push Salesforce to make more job cuts or divest one or multiple subsidiaries – which include Slack, MuleSoft and Tableau.

Gerry Szatvanyi, CEO of OSF Digital, a Québec-based Salesforce partner, told CRN in an interview that he has been happy with the company’s leadership.

“I’m pretty confident in the leadership with Salesforce,” Szatvanyi said. “I’m very confident that they are going to drive through this transformation quite well. So they still have my vote of confidence, hands down.”

OSF has experienced some of the slowdown in business discussed by Salesforce and other vendors, Szatvanyi said. But he still expects north of 20 percent growth in business from 2022 to 2023.

In January, OSF even announced the purchase of U.S.-based Salesforce partner Original Shift as part of OSF’s growth strategy.

“I would say demand, it’s still pretty healthy,” Szatvanyi said. “We see a lot of desire, on our customers’ side, to better use the technology that they already have. (To) better integrate between different (Salesforce) clouds, gain more efficiencies, drive higher return on the technology that they already have.”

He continued: “Salesforce is at the center of everything that we are doing.”

The activist investors come as Salesforce – and other tech vendors – contend with moderated customer demand for digital tools after a surge at the height of the pandemic. In January, Salesforce announced layoffs for about 7,000 employees.

The company also seen the departure of key leaders Bret Taylor, Benioff’s former co-CEO, and Slack CEO Stewart Butterfield.

Salesforce’s total market value in 2022 went from $250.3 billion at the start of the year to $132.6 billion by year’s end.

The activists appear to have had a hand in changes coming to Salesforce’s board of directors. Salesforce will have three new board of directors members come March 1 – and lose two longtime members.

Wade Tyler Millward

Wade Tyler Millward is an associate editor covering cloud computing and the channel partner programs of Microsoft, IBM, Red Hat, Oracle, Salesforce, Citrix and other cloud vendors. He can be reached at wmillward@thechannelcompany.com.

 Wed, 08 Feb 2023 05:08:00 -0600 en text/html https://www.crn.com/news/cloud/salesforce-has-another-activist-investor-report Killexams : Salesforce veterans launch software startup Pimly No result found, try new keyword!Now live, the platform is available in the Salesforce AppExchange. The funding round, led by High Alpha, with participation from Hyde Park Angels and Handshake Ventures, among others, will be used ... Tue, 07 Feb 2023 05:53:00 -0600 text/html https://www.bizjournals.com/chicago/inno/stories/news/2023/02/07/pimly-launches-salesforce-veterans.html Killexams : Salesforce Services Market Size, Share & Forecast | US$ 33.5 Billion by 2029

The Salesforce services market is set to top US$ 13 Billion in 2022 and is predicted to expand at a stupendous CAGR of 14.4% to reach a valuation of US$ 33.5 Billion by 2029. Salesforce services currently account for a 2% share in the global IT services market. Market development is mainly forced by the increasing adoption of salesforce services in the BFSI industry.

As Salesforce services defy the ‘one-size-fits-all’ concept, service providers are offering end-to-end assistance to help end-users get services that are best suited to their requirements. With thousands of Salesforce implementations across multiple enterprises, the Salesforce service providers are extensively focusing on creating impactful experiences to generate substantial profits.

Opportunities galore for manufacturers with the increasing focus of businesses on improved customer engagement and interaction – key imperative driving growth and profitability amid competitive spaces.

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https://www.futuremarketinsights.com/reports/sample/rep-gb-4751

Some of the highly-effective Salesforce offerings- marketing cloud, commerce cloud and community cloud to name a few- have gained immense popularity over the years, which is further nudging businesses to choose Salesforce services for long-term returns.

North America – A Hub of Opportunities for Service Providers

According to the report, increasing adoption of Salesforce services in the BFSI sector is likely to continue, making it one of the most lucrative verticals for the Salesforce service vendors. Over the years, the focus of BFSI is shifting toward fruitful customer engagement in real time and across any device. This, in turn, is pushing the demand for adoption of Salesforce services in BFSI, thereby giving new opportunities for the Salesforce service vendors to reap profits from.

Growth prospects for the Salesforce services, as the report opines, are high in North America, particularly in the US. In addition, the adoption of Salesforce services in Western Europe is estimated to intensify by the end of 2029, which is likely to encourage the vendors to solidify their service capabilities.

As far as growth and expansion are concerned, strategic business partnerships and acquisitions will continue to be the best way forward for vendors. Those alliances will lay the foundation for bespoke innovations to come to the fore, thereby creating a ‘win-win’ for both the parties involved. Considering the challenges enterprises face in terms of Salesforce deployment, key service providers active in the market will continue to focus on offering unmatched support and assistance in a bid to ensure client satisfaction and engagement.

In addition, Salesforce service providers will also continue to center on getting ‘Salesforce service certifications’ to reap benefits in the long-run, as these certifications will not only help them strengthen their core competencies but also expand their client bases.

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Competitive Landscape

Since there are so many companies actively providing salesforce services, the nature of the market has become quite competitive. SAP SE, Oracle Corporation, Microsoft Corporation, Salesforce.com Inc., Adobe Inc., DXC Technology, Accenture PLC, IBM Corporation, Pegasystems Inc., Verint Systems Inc., Tata Consultancy Services Limited, and AT&T Inc. are some of the leading salesforce service companies.

Key Segments of Salesforce Services Industry Survey

Salesforce Services Market by Type of Service:

  • Planning
    • Advisory Services
    • Change Management
  • Implementation
    • Integrated Services
    • Custom Application Development
    • Application Modernisation and Data Migration
    • Testing Services
  • Manage
    • Monitoring
    • Upgrade
    • Governance
    • Helpdesk
    • Training
    • BPO

Salesforce Services Market by Application:

  • Sales Cloud
  • Service Cloud
  • Marketing Cloud
  • App Cloud
  • Commerce Cloud
  • Analytics

Salesforce Services Market by Vertical:

  • Salesforce Services in BFSI
  • Salesforce Services in Healthcare and Life Sciences
  • Salesforce Services in Media and Telecom
  • Salesforce Services in Retail and CPG
  • Salesforce Services in Government
  • Salesforce Services in Manufacturing
  • Salesforce Services in High Technology
  • Salesforce Services in Energy & Utilities

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Salesforce Services by Region:

  • North America Salesforce Services Market
  • Latin America Salesforce Services Market
  • Europe Salesforce Services Market
  • East Asia Salesforce Services Market
  • South Asia & Pacific Salesforce Services Market
  • Middle East & Africa (MEA) Salesforce Services Market

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 Thu, 16 Feb 2023 13:35:00 -0600 en-US text/html https://www.fmiblog.com/2023/02/17/salesforce-services-market-size-share-forecast-us-33-5-billion-by-2029/ Killexams : Yet another activist targets Salesforce — further validation there's money to be made in the stock

Pedestrians near Salesforce Tower in San Francisco, California, on Wednesday, Jan. 25, 2023.

Marlena Sloss | Bloomberg | Getty Images

A fifth activist investor has taken a stake in Club holding Salesforce (CRM), making loud and clear that well-respected hedge funds see a money-making opportunity in the enterprise software giant. While that many activists in one stock is certainly unusual, we welcome the scrutiny and any push that boosts shareholder value.

 Thu, 09 Feb 2023 08:28:00 -0600 en text/html https://www.cnbc.com/2023/02/09/dan-loebs-third-point-becomes-fifth-activist-investor-in-salesforce.html Salesforce-Certified-CPQ-Specialist exam dump and training guide direct download
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