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SDM_2002001050 mock - SDM Certification - NI Updated: 2023

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Exam Code: SDM_2002001050 SDM Certification - NI mock November 2023 by Killexams.com team

SDM_2002001050 SDM Certification - NI

Exam Details:
- Number of Questions: The number of questions in the SDM_2002001050 exam may vary, but typically it consists of around 60 to 70 multiple-choice and scenario-based questions.

- Time: Candidates are usually given 90 minutes to complete the exam.

Course Outline:
The SDM_2002001050 exam focuses on assessing the candidate's knowledge and skills related to SDM (Service Delivery Manager) certification. The course outline may cover the following key areas:

1. SDM Concepts and Framework:
- Understanding the role and responsibilities of a service delivery manager
- Exploring the service delivery lifecycle and its stages
- Understanding service strategy, design, transition, operation, and improvement
- Identifying key processes and practices in service delivery management

2. Service Design and Planning:
- Understanding customer requirements and expectations
- Defining and documenting service level agreements (SLAs)
- Planning and designing service catalog and service offerings
- Identifying and managing service dependencies and risks

3. Service Delivery Operations:
- Implementing service delivery processes and procedures
- Managing service requests, incidents, and problems
- Monitoring service performance and ensuring service quality
- Managing customer relationships and expectations

4. Service Improvement and Optimization:
- Analyzing service performance metrics and KPIs
- Identifying areas for improvement and implementing service improvements
- Conducting service reviews and customer satisfaction surveys
- Continually optimizing service delivery processes and practices

Exam Objectives:
The objectives of the SDM_2002001050 exam typically include:
- Assessing the candidate's understanding of service delivery management concepts, principles, and best practices.
- Evaluating the candidate's ability to plan, design, and implement effective service delivery processes and procedures.
- Testing the candidate's knowledge and skills in managing service operations, including incident, problem, and change management.
- Assessing the candidate's ability to analyze service performance, identify areas for improvement, and implement service enhancements.

Exam Syllabus:
The specific exam syllabus for the SDM_2002001050 exam may include the following topics:

1. SDM Concepts and Framework:
- Introduction to service delivery management
- Service delivery lifecycle and stages
- IT service management frameworks (e.g., ITIL, COBIT)
- Key processes and practices in service delivery management

2. Service Design and Planning:
- Understanding customer requirements and expectations
- Service level agreements (SLAs) and service catalogs
- Service design and documentation
- Managing service dependencies and risks

3. Service Delivery Operations:
- Service delivery processes and procedures
- Incident, problem, and change management
- Service monitoring and performance management
- Customer relationship management

4. Service Improvement and Optimization:
- Service performance metrics and KPIs
- Service improvement initiatives and projects
- Service reviews and customer satisfaction surveys
- Continual service improvement practices
SDM Certification - NI
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Nokia
SDM_2002001050
SDM Certification - NI
http://killexams.com/pass4sure/exam-detail/SDM_2002001050
Question: 152
Which of the following is included in the scope statement?
A. Cost baseline.
B. Project quality plan.
C. Project plan.
D. Project deliverables.
Answer: D
Question: 153
You are under enormous pressure from the Customer to recover from delays in the
rollout which were not created by NSN only. Top NSN Management is also pushing you
to "think out of the box" and speed up installations. What's the best way to proceed?
A. Request more teams to make a work force even if they have a history of bad
performance . The situation is critical and requires concessions.
B. Instruct the installation teams to make "fast track" antenna line installations, put the
sites on air and come back later for clean up.
C. Demand Installation Teams to work in 3 shifts temporarily and meet the targets. Later
on come back for clean up.
D. Combine all alternatives that you can identify, list the risks in terms of impact to cost,
quality and acceptance. Share the plan and get "buy-in" from CT head. Try to minimize
the risks and execute the plan.
Answer: D
Question: 154
What is NOT a risk response strategy?
A. Avoid.
B. Transfer.
C. Accept.
D. Report.
Answer: D
Question: 155
When is the right moment to freeze the project scope considering the case life cycle ?
A. Before Gate 4.
B. During the Handover from business acquisition to project delivery phase (Gate 6 -
PTA).
C. During project execution.
D. At project closure.
Answer: B
Question: 156
As part of the start-up activities the PM is defining a communication plan. What is the
content of such a plan?
A. Share of responsibility, project organisation chart and escalation process.
B. Employee list with phone numbers and e-mail addresses, CT/project organisation and
communication matrix.
C. Communication matrix, meeting practices, project reporting practices, documentation
needs and escalation process.
D. Employee list with phone numbers and e-mail addresses, subcontractor list and
customer addresses.
Answer: C
Question: 157
If the project has accepted the supplier work and updated the progress tracking tool,
what is the next step for a project which is not using RTI 4.0 (Real Time Interface
version 4)?
A. Cost & Progress manager (EVM) updates SAP with the Billing Block release date.
B. Cost & Progress manager (EVM) updates SAP with the Goods Receipt date.
C. Logistics coordinator updates SAP with the Billing Block release date.
D. Logistics coordinator updates SAP with the Goods Receipt date.
Answer: D
Question: 158
Which of the following statements about the project communication process is true ?
A. The project Communication Plan documents all meetings and the relevant
information exchanged from/to the customer (purpose, frequency, participants,
chairman, the MoM writer and its distribution list and format).
B. The project Communication Plan describes the information and communication needs
of the project stakeholders.
C. The project Communication Plan defines the project and site libraries (folder
structures and its contents).
D. The project Communication Plan documents all reporting (towards internal and
external stakeholders), indicating the purpose, the frequency, the data source and its
distribution (list and format).
Answer: B
Question: 159
What is the duration of a Short Term Planning (STP) period?
A. 1 Month.
B. 6 Months.
C. 1 Quarter.
D. 1 Year.
Answer: B
Question: 160
DELT-I is a metric that will give visibility of:
A. Average lead times of the invoicing process.
B. Average Telecom Implementation lead times.
C. Timely usage of IPM measuring average delay in key milestones updates.
D. Lead times between MS16 Implementation Ends and Internal Acceptance.
Answer: C
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Hardware

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Operating Systems

Install and support Windows OS including command line & client support. Understand Mac, OS, Linux and mobile OS

Software Troubleshooting

Troubleshoot PC and mobile device issues including application security support

Hardware & Network Troubleshooting

Troubleshoot device and network issues

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Mobile Devices

Install & configure laptops and other mobile devices

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Compare and contrast cloud computing concepts and setup client-side virtualization

Mon, 06 Dec 2021 06:34:00 -0600 en text/html https://www.utsa.edu/pace/it/comptia-security-plus-certification-training.html
Nokia’s 5G-compatible Drone Enables BVLOS Flights

Industrial-grade and European-made, Nokia’s 5G-compatible hexacopter opens new possibilities for aerial insights and mission-critical flights. Designed for public safety agencies, smart cities, and the construction, energy, and defense sectors, the drone can fly up to 50 minutes and cover distances of up to 30km. Built with CE-certified hardware, the drone is reliable and robust, as well as water, dust, and weather resistant.

Featuring a modular design, users can pick and personalize the payload, such as a dual gimbal HD and thermal camera with 30x optical zoom, a lidar sensor, a spotlight, or a loudspeaker. For customized payloads, Nokia provides the Payload Development Kit, allowing users to design their modules, tailoring the drone to their specific mission or project needs.

Since enterprising use cases can be underpinned by uncompromising safety features, Nokia equipped the drone with a dual modem connectivity system to maintain concurrent network connections ensuring system redundancy - if the connection drops, the UAV won't. Furthermore, Nokia’s smart return-to-launch feature automatically takes the drone back to the docking station, avoiding no-fly zones, and, in an emergency, its automated parachute deployment system activates initiating a controlled descent.

By connecting to public or private 5G or LTE networks, Nokia promises customers a stable connection that offers higher data rates and lower latency enabling more data to be streamed than over Wi-Fi. Using cellular connectivity technologies also enables beyond-visual line of sight (BVLOS) operations using real-time kinetic (RTK) positioning to Strengthen situational awareness for first responders and other professionals.

Powered by mobile networks and Edge Computing, Nokia Drone Networks isn’t just about the drone. The company also developed a drone-in-a-box (DiaB) solution, which is outdoor rated, ready for any conditions, and offers precision landing, fast charging, and an integrated heating and cooling system.

Then, there’s also the Mission Control Center, a user-friendly and scalable software to plan missions in advance and monitor in real-time using Nokia's intuitive operations interface. Together with Nokia’s Open API framework, companies can easily incorporate Nokia Drone Networks into an existing IT infrastructure, tailor data-driven insights to their operational needs, and enhance them with Advanced AI Analytics.

Earlier this year, Nokia announced a first-of-its-kind contract with Citymesh, a Belgian telecom operator, to place 70 DiaB units across Belgium and create a 5G automated drone grid that informs and speeds resource mobilization in emergency events. By giving police and fire stations access to the 70 drones deployed in 35 emergency zones, emergency services can gather information in the critical 15-minute period immediately following a call. This ensures that first responder teams are fully apprised of and equipped to respond to each unique situation.

“We are proud to be selected by Citymesh as the turnkey 5G Drone-in-a-Box platform provider for SENSE,” Thomas Eder, Head of Embedded Wireless Solutions, Nokia, said. “Our 5G-connected drone platform is a logical extension of our leadership in building nationwide wireless networks. Nokia Drone Networks is a game-changer for the operational efficiency of first responders and data security. Enabled by Nokia MX Industrial Edge, it ensures that collected data is stored locally and stays under the full control of authorities.”

Subscribe to our weekly global newsletter for news, insight and market information about commercial drones!

Mon, 13 Nov 2023 00:13:00 -0600 en text/html https://www.commercialuavnews.com/public-safety/nokia-s-5g-compatible-drone-enables-bvlos-flights
Seahawks Training Camp Practice Live: August 21

Linebacker Bobby Wagner talks to the media about the first few practices of Training Camp, the love he's received from the 12s since returning to Seattle, how he's able to maintain his high level of play going into his 12th season, and more after practice on July 31, 2023 at the Virginia Mason Athletic Center.

Fri, 21 Aug 2020 11:26:00 -0500 en-US text/html https://www.seahawks.com/video/seahawks-training-camp-practice-live-august-21
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Mike and Wes take a closer look at the Chargers, including their dangerous offense (3:15) and struggling defense (7:12), as well as how both teams will respond to tough losses last week (9:45). They also share their keys to victory (13:39), including the importance of red-zone possessions (17:00), and look at the primetime games around the NFL in Week 11 (19:25).

Mon, 14 Aug 2023 10:48:00 -0500 en-US text/html https://www.packers.com/video/remix-packers-practice-is-back-inside-training-camp-2023
CompTIA® A+ Certification Training Course
Hardware

Identifying, using, and connecting hardware components and devices

Operating Systems

Install and support Windows OS including command line & client support. Understand Mac, OS, Linux and mobile OS

Software Troubleshooting

Troubleshoot PC and mobile device issues including application security support

Hardware & Network Troubleshooting

Troubleshoot device and network issues

Networking

Explain types of networks and connections including TCP/IP, WIFI and SOHO

Security

Identify and protect against security vulnerabilities for devices and their network connections

Mobile Devices

Install & configure laptops and other mobile devices

Virtualization and Cloud Computing

Compare and contrast cloud computing concepts and setup client-side virtualization

Fri, 25 Jun 2021 16:05:00 -0500 en text/html https://www.utsa.edu/pace/it/comptia-certification-training.html




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