PL-600 testing - Microsoft Power Platform Solution Architect Updated: 2023
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PL-600 Microsoft Power Platform Solution Architect
Test Detail:
The Microsoft PL-600 exam, also known as Microsoft Power Platform Solution Architect, is a certification assessment that measures an individual's proficiency in designing and implementing Microsoft Power Platform solutions. The test evaluates the candidate's knowledge and skills in solution design, architecture, and implementation using the Power Platform technologies, including Power Apps, Power Automate, Power BI, and Power Virtual Agents. This certification is designed for professionals who want to demonstrate their expertise in designing and deploying Power Platform solutions to address business challenges.
Course Outline:
The Microsoft Power Platform Solution Architect course provides participants with comprehensive knowledge and practical skills in designing and implementing Power Platform solutions. The following is a general outline of the key areas covered in the certification program:
1. Introduction to Power Platform:
- Understanding the Power Platform components and capabilities.
- Exploring the Power Platform architecture and ecosystem.
- Identifying business scenarios and use cases for Power Platform solutions.
2. Solution Design and Architecture:
- Analyzing business requirements and translating them into solution designs.
- Designing scalable and extensible Power Platform solutions.
- Defining solution architecture and components.
- Integrating Power Platform with other Microsoft and third-party services.
3. Data Modeling and Integration:
- Designing data models and entities using Power Apps.
- Implementing data integration and synchronization using Power Automate.
- Configuring data connectors and gateways.
- Designing data security and access control mechanisms.
4. User Interface Design and Development:
- Designing user interfaces using Power Apps.
- Implementing responsive and user-friendly UI experiences.
- Customizing forms, views, and controls.
- Applying design best practices and accessibility guidelines.
5. Workflow Automation and Business Process Automation:
- Designing and implementing business process workflows using Power Automate.
- Automating business rules and approvals.
- Integrating Power Automate with other applications and services.
- Implementing error handling and exception management.
6. Reporting and Analytics:
- Designing and building interactive reports and dashboards using Power BI.
- Connecting to data sources and defining data transformations.
- Creating visualizations and applying data analytics techniques.
- Publishing and sharing reports with stakeholders.
Exam Objectives:
The Microsoft PL-600 test assesses candidates' knowledge and practical skills in designing and implementing Power Platform solutions. The test objectives include, but are not limited to:
1. Understanding the Power Platform architecture, components, and capabilities.
2. Analyzing business requirements and translating them into solution designs.
3. Designing data models, entities, and integrations.
4. Implementing user interfaces and customizing forms and views.
5. Configuring workflow automation and business process automation.
6. Designing and building reports and dashboards using Power BI.
Syllabus:
The Microsoft Power Platform Solution Architect certification program typically includes comprehensive training provided by authorized Microsoft training partners. The syllabus provides a breakdown of the syllabus covered throughout the course, including specific learning objectives and milestones. The syllabus may include the following components:
- Introduction to Power Platform and its components.
- Solution design and architecture principles.
- Data modeling and integration using Power Apps and Power Automate.
- User interface design and development using Power Apps.
- Workflow automation and business process automation with Power Automate.
- Reporting and analytics using Power BI.
- test preparation and practice tests.
- Final PL-600 Certification Exam.
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PL-600
Microsoft Power Platform Solution Architect
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Question: 90
Topic 3, Fabrikam, inc.
Case study
This is a case study. Case studies are not timed separately. You can use as much test time as you would like to
complete each case. However, there may be additional case studies and sections on this exam. You must manage your
time to ensure that you are able to complete all questions included on this test in the time provided.
To answer the questions included in a case study, you will need to reference information that is provided in the case
study. Case studies might contain exhibits and other resources that provide more information about the scenario that is
described in the case study. Each question is independent of the other questions in this case study.
At the end of this case study, a review screen will appear. This screen allows you to review your answers and to make
changes before you move to the next section of the exam. After you begin a new section, you cannot return to this
section.
To start the case study
To display the first question in this case study, click the Next button. Use the buttons in the left pane to explore the
content of the case study before you answer the questions. Clicking these buttons displays information such as
business requirements, existing environment, and problem statements. If the case study has an All Information tab,
note that the information displayed is identical to the information displayed on the subsequent tabs. When you are
ready to answer a question, click the Question button to return to the question.
Background
Fabrikam, Inc. manufactures industrial metal cutting machines. The company installs and services the machines for
customers.
Fabrikam has manufacturing plants in Canada, France, and China. The company also has regional service
organizations that are responsible for installation and maintenance of the machines.
Current environment
Overview
Operations for the company are managed very informally. Only a small number of long-term employees are aware of
all manufacturing processes. The company has been experiencing quality issues associated with its manufacturing
operations and installations.
The company wants to implement a way to capture quality inspection results for each machine produced. Current
inspection checklists are stored in the Files section of a Teams channel for inspectors. Inspectors commonly print the
incorrect inspection checklist.
The company has specific inspection stations for certain inspection steps. Each station has the gauges and equipment
required for related inspection steps. There is often a backlog at specific inspection stations. This results in delays in
shipping machines to customers.
Accounting system
– The current system does not handle shop floor or manufacturing planning functionality.
– Machines are assigned serial numbers and placed in stock until they are shipped to customers.
– Employee information is maintained only within the accounting system. Access to the information is strictly
controlled due to privacy regulations and company policies.
Other systems
– The company has an enterprise Microsoft 365 subscription. The company uses Microsoft 365 only for sending and
receiving email. The company uses photos of employees to generate employee badges. Photos are uploaded into
Microsoft 365 user profiles.
– The company recently started using Dynamics 365 Field Service to manage and maintain the machines that it installs
for its customers. The app has not been customized.
– The company has added roles, skills, and certification proficiencies to Dynamics 365 Field Service resources to
support both customer onsite inspections and final manufacturing inspections.
Requirements
Quality inspection app
Fabrikam is evaluating Microsoft Power Platform to determine whether it can meet the company’s requirements for a
manufacturing defect and quality inspection solution. Each machine produced must be subjected to a quality inspection
at various points during production. Each machine must undergo a more extensive quality inspection before the
machine can be shipped to the customer.
Inspection orders
– Inspection orders must:
* Allow entry of quality ratings of passed or failed for each quality metric identified for the machine being rated.
* Include information about the person who performed each inspection step and any comments made by the inspector.
* Be automatically marked as failed if one inspection step rating is marked as failed.
* Be automatically marked for re-inspection should a machine fail inspection. The new inspection order must be
created by using the originating inspection order as a template.
– Inspectors must fill in findings comments and upload at least one photo for any inspection step that is marked as
failed.
Inspection standardization
Standardized checklists must be stored in the solution for use by inspectors. A copy must be created when a new
inspection is initiated.
The solution must:
– Prevent an inspector from proceeding to the next step of the checklist until required information for a step is entered.
– Support the addition of steps to inspections to support custom features added to a machine for a customer.
– Support the direct input of measurements from testing gauges to avoid incorrect readings being entered by inspectors.
– Provide a visual representation of the testing measurement limits for each step. Include an indication of how the
measured value compares to measurement limits and whether the measurement is within tolerance. Users must be able
to configure the visualizations to display the minimum value and maximum value, and whether the reading is within
the tolerance of a single targeted value. It must also be able to be used for maintenance inspections once the machine
has been installed.
– Support the ability to store photo references within each inspection step to document defects found during
inspections.
Security
– Users must be active employees of Fabrikam.
– When a user signs into the inspection solution, the solution must display a picture of the employee who has signed
in.
– Supervisors must be able to modify standard checklists. Other employees must be prevented from modifying
checklists.
– You must prevent users from changing inspection order data once an inspection is marked as final.
Analytics and reporting
The solution must:
– Provide metrics including existing and upcoming demand by inspection station, average time spent per user at a
station, and average time a machine spends at each inspection point.
– Provide metrics per inspector including number of inspections performed by month, and number of inspections per
rating type (pass, fail).
– Provide a printed quality certificate to be included with each machine.
Issues
During initial testing of the solution, testers report that they cannot see the photos taken during a previously failed
inspection.
HOTSPOT
You need to recommend a solution to meet user interface requirements.
What should you recommend? To answer, select the appropriate options in the answer area. NOTE: Each correct
selection is worth one point.
Answer:
Explanation:
Box 1: Create and embed a Power Bi radial gauge
A radial gauge chart has a circular arc and shows a single value that measures progress toward a goal or a Key
Performance Indicator (KPI). The line (or needle) represents the goal or target value. The shading represents the
progress toward that goal. The value inside the arc represents the progress value. Power BI spreads all possible values
evenly along the arc, from the minimum (left-most value) to the maximum (right-most value).
In this example, you’re a car retailer tracking the sales team’s average sales per month. The needle represents a 140
cars sales goal. The minimum possible average sales is 0 and the maximum is 200. The blue shading shows that the
team is averaging approximately 120 sales this month.
Box 2: Add an inspection order to the work order form
You can add inspections to work orders in Dynamics 365 Field Service.
Field Service inspections are digital forms that technicians use to quickly and easily answer a list of questions as part
of a work order. The list of questions can include safety protocols, pass-and-fail tests for a customer asset, an
interview with a customer, or other audits and assessments performed before, during, or after a work order.
Example:
Question: 91
You need to recommend a reporting solution for the organization.
Which two options should you recommend? Each correct answer presents a complete solution. NOTE: Each correct
selection is worth one point.
A. AI Builder
B. SQL Server Reporting Services (SSRS)
C. Dynamics 365
D. Power BI
Answer: B,C
Explanation:
Scenario:
The reporting and analytics team must be able to create reports that include data from all facilities and all workers.
Management reports must present an overview of the entire organization. Other reports may be limited to specific
offices.
B: Power Apps apps can include reports that provide useful business information to the user. These reports are based
on SQL Server Reporting Services and provide the same set of features that are available for typical SQL Server
Reporting Services reports.
C: Microsoft Dynamics 365 online and Model-Driven PowerApps offers several advanced reporting options.
Advanced reports are often necessary when business requirements demand complex calculations, returning multiple
data sets, grouping large sets of data based on rules, and retrieving data from different data sources.
Reference:
https://docs.microsoft.com/en-us/powerapps/maker/model-driven-apps/add-reporting-to-app
https://powerusers.microsoft.com/t5/Building-Power-Apps/Creating-SSRS-Report-for-Model-Driven-PowerApps/td-
p/621866
https://docs.microsoft.com/en-us/powerapps/maker/canvas-apps/powerapps-custom-visual
Question: 92
DRAG DROP
You need to recommend methods for assigning security to each group of users.
The customer provides the following requirements:
– Customers need the ability to submit a case through an online portal.
– Portal must handle 75 concurrent users submitting cases.
– Service data must be retained for at least six years.
You need to determine which requirements are functional or non-functional.
Which requirements are functional or non-functional? To answer, drag the appropriate types to the correct
requirements. Each type may be used once, more than once, or not at all. You may need to drag the split bar between
panes or scroll to view content. NOTE: Each correct selection is worth one point.
Answer:
Explanation:
Box 1: Functional
Functional requirements describe what the solution needs to do or its behaviors.
Box 2: Non-functional
Non-functional requirements commonly describe non-behavior aspects of the solution such as
performance requirements.
Box 3: Non-functional
Examples of common non-functional requirement types include:
– Availability
– Compliance/regulatory
– Data retention/residency
– Performance (response time, and so on)
– Privacy
– Recovery time
– Security
– Scalability
Reference:
https://docs.microsoft.com/en-us/learn/modules/work-with-requirements/3-functional-requirements
https://docs.microsoft.com/en-us/learn/modules/work-with-requirements/4-non-functional-requirements
Question: 93
DRAG DROP
You are designing a business strategy for a client who has a Power Platform solution.
The client works with critical data where any data loss creates a high risk.
You need to document the failover process for the stakeholders.
Which four actions should you perform in sequence? To answer, move the appropriate actions from the list of actions
to the answer area and arrange them in the correct order.
Answer:
Question: 94
A large company experiences high staff turnover rates. As a result, the company must add or remove multiple system
user accounts daily.
You need to recommend a security concept which will facilitate complex security profiles to entities for large groups
of users across the Power Apps and Dynamics 365 applications.
What should you recommend?
A. Hierarchy security
B. Field-level security
C. User access management
D. Team privileges
Answer: D
Explanation:
User and team management is the area of Microsoft Dataverse where you can create and maintain user accounts and
profiles.
A user is any person who works for a business unit who uses Dataverse. Each user has a user account.
A team is a group of users. Teams let users across an organization collaborate and share information.
Note: Why use Dataverse?
– Easy to secure C Data is securely stored so that users can see it only if you grant them access. Role-based security
allows you to control access to tables for different users within your organization.
– Data from your Dynamics 365 applications is also stored within Dataverse, allowing you to quickly build apps that
use your Dynamics 365 data and extend your apps with Power Apps.
Reference:
https://docs.microsoft.com/en-us/powerapps/developer/data-platform/user-team-entities
https://docs.microsoft.com/en-us/powerapps/maker/data-platform/data-platform-intro
Question: 95
A company uses manual processes to track interactions with customers. The company wants to use Power Platform to
improve productivity.
The company has the following requirements:
– Provide customers with an online portal where they can submit and review cases.
– Ensure that customers can chat online with a customer service representative at any time.
– Route chats to customer service representatives based on skill and availability.
You need to recommend a solution to the company.
Which three components should you recommend? Each correct answer presents part of the solution. NOTE: Each
correct selection is worth one point.
A. Dynamics 365 Virtual Agents chatbots
B. Customer self-service portal
C. Dynamics 365 Field Service
D. Business process flows
E. Omnichannel for Customer Service
Answer: BDE
Explanation:
B: Customer self-service portal: A customer self-service portal enables customers to access self-service knowledge,
support resources, view the progress of their cases, and provide feedback.
Note: Based on the selected environment in Power Apps, you can create a Dataverse starter portal or a portal in an
environment containing customer engagement apps (Dynamics 365 Sales, Dynamics 365 Customer Service, Dynamics
365 Field Service, Dynamics 365 Marketing, and Dynamics 365 Project Service Automation).
E: Omnichannel for Customer Service offers a suite of capabilities that extend the power of Dynamics 365 Customer
Service Enterprise to enable organizations to instantly connect and engage with their customers across digital
messaging channels.
Incorrect Answers:
A: The Dynamics 365 Field Service business application helps organizations deliver onsite service to customer
locations.
C: Dynamics 365 Virtual agent is a no-code-required AI-based application that is focused on providing customer
service organizations the ability to engage in personalized conversations that go beyond the conversational search.
Virtual agents provide the ability to deploy and manage the automation of handling problems with specific solutions.
Reference:
https://docs.microsoft.com/en-us/powerapps/maker/portals/portal-templates
https://docs.microsoft.com/en-us/dynamics365/customer-service/embed-chat-widget-portal
Question: 96
A client uses Dynamics 365 Sales, Power BI datasets, and Power BI dataflows.
The Dynamics 365 Sales implementation has security roles that restrict data export. You need to ensure that data has
the same restrictions in Power BI as it does in Dynamics 365 Sales.
You need to design the security to avoid sensitive data from being seen.
Which two actions should you recommend? Each correct answer presents part of the solution. NOTE: Each correct
selection is worth one point.
A. Use Microsoft Dataverse restrictions before setting up the Power BI reports.
B. Limit the role in Dynamics 365 Sales to only data allowed so it cannot be exported to Microsoft Excel.
C. Limit the role and ensure that exporting to Microsoft Excel is not allowed in both Dynamics 365 Sales
and Power B
E. Share Power BI dashboards only with users who are supported to see this data.
Answer: AB
Explanation:
A: When you share a dashboard or report, the people you share it with can view it and interact with it, but can’t edit it.
They see the same data that you see in the dashboard and reports and get access to the entire underlying dataset unless
row-level security (RLS) is applied to the underlying dataset.
B: Depending on the sensitivity of an organization’s data, it is often necessary to disable the ability to export or print
reports.
Reference: https://docs.microsoft.com/en-us/power-bi/collaborate-share/service-share-dashboards
Question: 97
HOTSPOT
An animal welfare organization wants to track the movement of wolf packs in a region. Cameras at specific locations
capture images when motion is detected within the camera sensor range. Staff upload the images manually to a shared
drive and then analyze the images.
The organization wants to automate image capture and analysis.
The organization has the following requirements:
– Save captured images in an appropriate location.
– Analyze saved images by using an image recognition process.
– Display data in real-time dashboards.
You need to recommend the correct technology for the requirements.
What should you recommend? To answer, select the appropriate options in the answer area. NOTE: Each correct
selection is worth one point.
Answer:
Explanation:
Box 1: Automated cloud flow.
Create a cloud flow when you want your automation to be triggered either automatically, instantly, or via a schedule.
Automated flows: Create an automation that is triggered by an event such as arrival of an email from a specific person,
or a mention of your company in social media.
Incorrect Answers:
– Business process flows provide a guide for people to get work done.
– Desktop flows are used to automate tasks on the Web or the desktop.
– Instant flows: Start an automation with a click of a button. Wide range of tasks such as requesting an approval, an
action in Teams or SharePoint.
Box 2: Desktop flow and AI Builder
Desktop flows are used to automate tasks on the Web or the desktop. Using Power Automate Desktop you can
automate tasks on the desktop as well as the Web.
Box 3: Model-driven app dashboard with Power BI
The Power BI cloud service works with Microsoft Dataverse apps to provide a self-service analytics solution. Power
BI automatically refreshes the app’s data displayed.
Reference:
https://docs.microsoft.com/en-us/power-automate/flow-types
https://docs.microsoft.com/en-us/powerapps/maker/model-driven-apps/use-power-bi
Question: 98
You are a Power Platform consultant for an internet support company.
The company lacks a budget to buy third-party ISVs or add-ons.
The company requires a new system that achieves the following:
– All support issues must come in by email, need to be logged, and assigned to the support group.
– Accounts must synchronize with the parent company Oracle database.
– Reports must be sent to the executives on a weekly basis.
– No custom code will be used in the system.
You need to recommend the components that should be configured.
Which two components should you recommend? Each correct answer presents part of the solution. NOTE: Each
correct selection is worth one point.
A. Power Virtual Agents
B. Microsoft Dataverse
C. server-side synchronization
D. Microsoft Customer Voice
Answer: BD
Explanation:
The Dynamics 365 Customer Voice data is stored in Microsoft Dataverse.
Dynamics 365 Customer Voice is an enterprise feedback management application you can use to easily keep track of
the customer metrics that matter the most to your business. … It provides a personalized experience, enabling you to
collect customer feedback and get relevant insights quickly and easily, all in a few clicks.
Incorrect Answers:
A: Power Virtual Agents lets you create powerful chatbots that can answer questions posed by your customers, other
employees, or visitors to your website or service.
Reference:
https://docs.microsoft.com/en-us/dynamics365/customer-voice/about
https://docs.microsoft.com/en-us/dynamics365/customer-voice/data-flow
Question: 99
HOTSPOT
You are designing a Power Platform solution for a company that provides in-home appliance maintenance. When a
customer schedules a service appointment, a dispatcher assigns one technician for a specific time and location.
The solution must capture information about the technician assigned to each appointment and the list of tools that the
technician must bring to the appointment.
You need to recommend the data type for the captured information.
Which data type should you use? To answer, select the appropriate options in the answer area. NOTE: Each correct
selection is worth one point.
Answer:
Explanation:
Box 1: Choice
Like Choices below, but can only select one of the option.
Incorrect Answers:
– Customer: A lookup column that you can use to specify a customer, which can be an account or contact.
– Lookup: Data in one table often relates to data in another table. For example, you might have a Teachers table and a
Class table, and the Class table might have a lookup relation to the Teachers table to show which teacher teaches the
class. You can use a lookup column to show data from the Teachers table. This is commonly referred to as a lookup
column.
The LookUp function finds the first record in a table that satisfies a formula. Use LookUp to find a single record that
matches one or more criteria. For both, the formula is evaluated for each record of the table
Box 2: Choices
You can customize forms (main, quick create, and quick view) and email templates by adding multi-select columns
that are called Choices. When you add a choices column, you can specify multiple values that will be available for
users to select. When users fill out the form they can select one, multiple, or all the values displayed in a drop-down
list.
Reference:
https://docs.microsoft.com/en-us/powerapps/maker/data-platform/types-of-fields
Question: 100
Question Set 1
A company uses two separate unlinked apps to manage sales leads: a Power Apps app and a third-party application.
The client has the following requirements:
– Manage all leads by using the Power Apps app.
– Create a lead in the Power Apps app when a user creates a lead in the third-party application.
– Update leads in the Power Apps app when a user updates a lead in the third-party application.
– Connect to the third-party application by using an API.
You need to recommend strategies to integrate the Power Apps app and the third-party application.
Which three options can you use to achieve the goal? Each correct answer presents part of the solution. NOTE: Each
correct selection is worth one point.
A. Dual-write
B. Custom connector
C. Dataflow
D. Power Automate cloud flow
E. Common Data Service connector
Answer: ADE
Explanation:
A: Customers should be able to adopt business applications from Microsoft and expect they speak the same language
and seamlessly work together. Dual Write allows our customers to not think about these apps as different systems to
write to independently; rather, the underlying infrastructure makes it seamless for these apps to write simultaneously.
D: Use Custom APIs to create your own APIs in Dataverse. With a Custom API you can consolidate a group of
operations into an API that you and other developers can call in their code. The Common Data Service (current
environment) connector enables calling Custom APIs actions in Power Automate.
E: Common Data Service provides access to the environment database on the Microsoft Common Data Service. It is
available for Logic Apps, Power Automate, and Power Apps.
Reference:
https://docs.microsoft.com/en-us/business-applications-release-notes/april19/cdm-data-integration/dual-write-link-
common-data-service-apps
https://docs.microsoft.com/en-us/connectors/commondataservice/
https://docs.microsoft.com/en-us/powerapps/developer/data-platform/custom-api
Question: 101
You are designing a Power Platform solution.
The company wants its development team to adopt the construction of repeatable components for its implementation
team to reuse on different entities and forms.
You need to recommend a technology that meets these requirements.
Which technology would you recommend the developers adopt to assist the implementation team?
A. JavaScript
B. Power Apps Component Framework control
C. Web resource
D. Canvas app
Answer: B
Explanation:
Power Apps component framework empowers professional developers and app makers to create code components for
model-driven and canvas apps (public preview) to provide enhanced user experience for the users to work with data on
forms, views, and dashboards.
Reference:
https://docs.microsoft.com/en-us/powerapps/developer/component-framework/overview
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It feels strange to say it, but it's true: There is an app called, simply, "Windows." It's available for early testing on Mac, iOS and iPad, the web, Windows, and eventually Android, and it's made by Microsoft. The fact that it exists, with such a strong and simple name, says something larger than the rather plain and starting-stage app it is now.
"Windows App," as named by Microsoft in a rare bit of minimalism, is essentially a convenient remote desktop connection to a Windows OS on a physical system, an Azure virtual desktop, a Dev Box, or elsewhere. There are some other tricks you can pull off, too, like using your local device's webcam, speakers, and printer connections with your remote Windows system. But you can easily read a "Windows app" for multiple platforms, including web browsers generally, as being the next step in Microsoft's slow march toward making a virtual Windows OS something that seems convenient for everybody, whether on a business or personal account.
At the moment, you need a work or school account with Microsoft to use most of the features beyond a traditional remote desktop connection. To use a remote desktop connection, the Windows instance you're connecting to must be running a Pro edition, as Home lacks the ability to host a remote desktop connection. There are, of course, many ways to connect to a remote PC from nearly any device, including RealVNC and others.
As noted by The Verge, Windows' potential as a cloud-hosted PC, not just for enterprises but also for individuals, was spelled out in the FTC v. Microsoft hearings, stemming from Microsoft's now-completed attempt to acquire game publisher Activision-Blizzard-King. Under "Long Term Needle-Moving Opportunities" in a slide in a consumer-minded "Modern Life" presentation is "Move Windows 11 increasingly to the Cloud." By expanding the OS-streaming Windows 365 service to non-corporate desktops, Microsoft aims to "use the power of the cloud and client to enable improved AI-powered services" while providing "full roaming of people's digital experience." The Verge also notes that while the Windows App is business/education-only for the moment, sign-in language indicates that Microsoft is already working on a version for personal accounts.
It's also worth noting that the Windows app's browser version specifically supports Chrome and Chrome OS. Microsoft's efforts to slice off Google's share of Google's K-12 education market have previously involved its ill-fated "S" series and other hardware maneuvers. With a streamlined, officially supported Windows remote streaming tool that has some bidirectional powers, the company might hope to answer that eternally popular but unresolved search query, "Windows on Chromebook."
Listing image by Microsoft
A surprise update from Microsoft adds artificial intelligence to older PCs.
Microsoft is bringing a preview of its generative AI Copilot tool to Windows 10 for businesses and home users to start; Copilot will come to managed PCs later when IT pros get the tools to support and manage it.
While Copilot won’t be in today’s Windows 10 update, as it requires additional testing before release, Microsoft will be using it to refine the update experience for what it calls “seekers,” adding a new Get The Latest Updates As Soon As They’re Available toggle to Windows Update. Selecting this will opt you into early access to non-security updates, including Windows Copilot as soon as it is available.
The arrival of Copilot in Windows 10 isn’t changing the operating system’s end-of-life date, which is still scheduled for Oct. 14, 2025. Microsoft is describing this release as about “bringing the value of AI and specifically Copilot” to Windows 10.
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An unexpected Windows 10 update
During his Microsoft Ignite keynote on Nov. 15, Microsoft CEO Satya Nadella called this the “age of copilots.” Microsoft is now delivering its AI assistants to places we weren’t expecting; Windows Copilot is coming to Windows 10 (Figure A).
Figure A
When Microsoft rolled out the 22H2 update to Windows 10 in October 2022, it was expected to be the last major update to Windows 10 before its support lifecycle ends in 2025. Microsoft has announced that it is bringing at least some of the features of its Copilot AI assistant to Windows 10, launching it in a Windows Insider build, as well as teasing possible additional changes in the future. However, the arrival of this update doesn’t mean that Microsoft is changing when support ends.
Microsoft’s growing family of Copilots launched in February 2023 as Bing Chat, which has since been rebranded as part of Microsoft’s suite of AI assistant tools. It builds on top of Microsoft’s OpenAI partnerships and the GPT-series of large language models, delivering on Microsoft’s long-held ambition of adding natural user interfaces to Windows. Windows Copilot uses a mix of GPT’s language parsing capabilities and its summarization tools to deliver answers to questions, using the database behind the Bing search engine as a source of information beyond GPT’s own training data, with other data sources and services where needed.
As a result, it has been rolling out different Copilots, focusing on specific tasks: coding, business applications, security and more. Copilot for Windows is intended to help you find things on and about your PC that you might not find by other means, where they might be buried several layers down in Settings, as well as deliver you quick access to chat-powered services. Windows 11’s Copilot rolled out as part of the 22H2 Moment 4 update earlier this fall, with access to Bing search and to a subset of Windows features and system applications. You can use it to open tools like Focus or change between light and dark modes.
Who can access Windows Copilot in Windows 10
Access to the preview of Windows Copilot in Windows 10 will be via a non-security update, initially for Windows Insiders in the Release Preview channel. There are hardware limitations, too: You will need at least 4 GB of RAM and a 720p display to use Copilot. Not all countries will get access to this first release, with it being limited to North America and parts of Asia and South America.
The initial release will only be available for consumer PCs that have opted in to the Windows Insider program, applicable to Home and Pro installs that aren’t managed by an IT department. This will allow IT professionals to try it out on sandboxed PCs before Microsoft makes it available to all Windows 10 devices.
How to access Windows Copilot in Windows 10
Like the Windows 11 Copilot, the Windows 10 version will be an embedded web view launched via a Copilot button in the taskbar. Unlike Windows 11, this button will be at the far right of the taskbar, next to the date and time. Click the button, and Copilot will open on the right of your screen without overlaying your other windows, which will be resized and moved.
You will be able to open Copilot using the familiar Win C shortcut used to launch Cortana.
Windows 10 Copilot vs Windows 11 Copilot
Not all the features and skills in the Windows 11 version of Copilot will be available in the Windows 10 version of the AI assistant because the APIs those features use aren’t part of Windows 10, and there are no plans to add them. Where APIs are available, additional skills will be added in future updates to Windows 10’s Copilot. Other Copilot features that depend on Windows 11 hardware capabilities are unlikely to be delivered because Microsoft can’t certain their availability on older devices.
One important aspect of this update is that many Windows Copilot features depend on information that’s associated with a user’s Microsoft account. An account wasn’t necessary for Windows 10, so users will need to create one to get the most from the service.
Why Windows 10 Copilot makes sense
While adding Copilot to Windows 10 is an unexpected change, it’s one that makes sense for Microsoft and its users. Adding AI to Windows 10 will deliver older PCs a new lease of life, and Microsoft will get more data on how people use AI while refining its growing natural language capabilities.
More news from Microsoft Ignite: Microsoft Copilot Announced for Azure and New Solutions Offer More Security and Productivity from Windows in the Cloud
Using Windows these days means putting up with many, many pitches to use and purchase other Microsoft products. Some are subtle, like the built-in Edge browser suggesting you use its "recommended settings" after each major update. Some are not so subtle, like testing a "quiz" that made some users explain why they're trying to quit the OneDrive app.
Those living in the European Economic Area (EEA)—which includes the EU and adds Iceland, Liechtenstein, and Norway—will soon get the volume turned down on their Windows 11 systems. To meet the demands of the European Commission's Digital Markets Act—slated to be enforced in March 2024—Microsoft must make its apps easier to uninstall, its default settings easier to change, and its attempts at steering people toward its services easier to avoid.
Microsoft writes in a blog post that many of these changes will be available in a preview update of Windows 11 (version 23H2) this month. Windows 10 will get similar changes "at a later date." A couple of changes affect all Windows 10 and 11 users:
- Apps that are critical to Windows will be labeled with a "System" tag in Settings, the Start menu, and search results
- Camera, Cortana, and Photos can now be uninstalled
In the EEA, much more is on the way:
- Bing's web search from the Start menu and the Edge browser can be uninstalled
- Third parties can add to the Windows Widgets Board feeds
- Third parties, like Google or DuckDuckGo, can provide the built-in web search results that Bing once had exclusively
- Windows users who choose to sync their Microsoft accounts will have their pinned apps and preferences synced, seemingly keeping their EEA-enabled choices
- Windows will now "always use customers' configured app default settings for link and file types"
Microsoft's post notes that Windows uses the region picked during Windows install to offer the EEA-exclusive options. Only a PC reset can undo the options. EEA Windows devices will also not get the Microsoft Copilot preview that is rolling out in other markets.
The Digital Markets Act's impending arrival will impact other major tech firms that are considered "gatekeepers" providing "core platform services" that are "most prone to unfair business practices." Google has recently pitched the European Union on the idea of forcing Apple to make iMessage interoperable under the Act. Apple has reportedly worked on changes to iOS that would allow "sideloading" apps outside Apple's own App Store, while another provision in the Digital Markets Act would demand developers be able to use their preferred payments systems.
A companion piece of legislation focused on online platforms, the Digital Services Act, will impact 19 platforms, including five Google services, Meta-owned Facebook and Instagram, and Microsoft's Bing search engine. On Wednesday, Meta became the first platform to appeal its gatekeeper status for its Messenger and Marketplace services, followed shortly thereafter by TikTok.
What you need to know
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Microsoft Copilot is officially coming to Windows 10 soon.
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An upcoming update will add a dedicated Copilot button to the Windows 10 Taskbar, next to the Action Center icon.
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The feature will be available for testing in the Release Preview Channel shortly.
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Microsoft says it is revisiting its approach to Windows 10 updates, with plans to make additional investments over time.
Last week, I reported that Microsoft was planning to backport Windows 11's new AI Copilot feature to Windows 10 in an update coming soon. Today, Microsoft has published a new support document titled "How we are maximizing value in Windows 10" that confirms that it is indeed bringing Copilot to Windows 10 Home and Pro.
The support document says that AI has been at the forefront of innovation in the PC space in the last year, and that Microsoft wants to extend that value to Windows 10 users. As a result, the company has decided to "revisit" its decision to stop updating Windows 10 with new features and is planning to make "additional investments" in the Windows 10 OS, beginning with Windows Copilot.
Functionally, Microsoft says Copilot for Windows 10 will be similar, but not identical to Windows 11. While many plugins will be cross compatible between Windows 10 and Windows 11, there will be some specific plugins and functions that are Windows 11 only.
Microsoft is also adding the same "Get the latest updates as soon as they're available" toggle found on Windows 11 to Windows Update on Windows 10, which will allow Windows 10 users to access the latest features as soon as Microsoft is ready to ship them.
Additionally, Microsoft is rolling out the first Windows 10 preview build for testers in the Release Preview Channel lays the foundation for the new Copilot on Windows 10. The company says testers should install the latest preview build to be the first to try out Copilot on Windows 10 when it's made available in preview shortly.
This preview build also includes an update to the "News & Interests" flyout on the Taskbar, which is now described as being larger. This preview build also includes changes to how Windows 10 treats app defaults, which now mimics that of Windows 11. Finally, Microsoft notes there are now Windows Update opt-in notifications that will appear when you sign-in to Windows 10.
Of course, Microsoft announced last year that Windows 10 version 22H2 would be the last version of Windows 10. Microsoft's Aaron Woodman, vice president of Windows marketing, tells Windows Central that this is still the case, and that the end of support date is not changing for now.
"This is the last version of Windows 10. So that's 22H2. This will get delivered as a CFR (controlled feature rollout) on top of that. We're not changing any of that orientation to Windows 10. We're not making any changes to the end of support for Windows 10, which remains at October 14th, 2025."
Insider baseball: A change of heart (and mindset)
According to my sources, the decision to reinvest in Windows 10 is spearheaded by the new Windows Web Experiences org, which took over Windows development when Panos Panay left the company in September. This new team merges the Windows org with Microsoft's web experiences team, now lead by Mikhail Parakhin and includes Microsoft News, Bing, and Edge.
With that in mind, it makes sense that the first thing the new Windows Web Experiences team wanted to do was backport the biggest new Microsoft service of 2023 to the version of Windows that has the most market share, that being Windows 10 with around 1 billion monthly active users.
I understand that the new Windows Web Experiences org likes how Microsoft updated the OS in the Windows 10 era, treating it more like a continuous service instead of shipping a new version of Windows every few years. Microsoft doesn't want to keep fragmenting the Windows userbase with different versions of the OS.
As a result, sources say that Microsoft is reevaluating its entire OS update strategy. Originally, the company was planning to ship a new version of the Windows platform every three years, but now I hear the company is looking to return to an annual ship cycle for major OS platform releases.
The next major Windows OS update is currently in development under the codename Hudson Valley, which is expected to ship in 2024. This update will primarily focus on next-generation AI experiences woven into the OS.
Microsoft Edge's latest Canary update has an innovative feature: video translation.
Users have noticed a new "Translate" button that becomes visible when hovering over a video. However, now, clicking on this button does not trigger any action.
This upcoming feature in Edge is expected to support translation in four languages. There is a dropdown menu for language selection (English, French, Spanish, and Russian), although the real translation functionality appears to be in development and does not work yet.
Alongside this significant update, Microsoft has also tweaked a more minor feature within Edge.
The description for the "Auto Picture-in-Picture" function has been updated. Now, the feature is clarified to automatically minimize videos into Picture in Picture mode when users switch between different apps rather than when navigating between tabs or windows. This change provides a clearer understanding of how the feature works.
These changes in Microsoft Edge's Canary build deliver users another reason to try Edge over Chrome. The introduction of video translation is a significant step forward, promising to make content more accessible to a diverse, global audience once it becomes fully functional.
Microsoft is releasing Windows App for the Mac as well as iOS and web browsers
Microsoft's new Windows App aims to let users run Windows apps and devices on platforms from Mac to smartphones, and all without requiring a local PC to act as a host.
iOS and web browsers" height="720" >
The new Windows App is partly a rebrand of the company's longstanding Microsoft Remote Desktop, which saw a significant update on the Mac in 2021. That app is still available while the Windows App is in a beta test, but Microsoft is at least deprecating some of its features, if not the whole service.
"Windows App is your gateway to Azure Virtual Desktop, Windows 365, Microsoft Dev Box, Remote Desktop Services, and remote PCs," says Microsoft in a new blog post, "securely connecting you to Windows devices and apps."
"You can use Windows App on many different types of devices on different platforms and form factors, such as desktops and laptops, tablets, smartphones, and through a web browser," it continues. "When using a web browser on a desktop or laptop, you can connect without having to download and install any software."
Windows App running on Mac
Windows App is also available to use via a web browser, though Microsoft notes that it "doesn't support mobile web browsers." It does, though, support Safari version 11 (from 2017) or later, plus Firefox 55, Chrome 57, or Microsoft Edge 79 or later.
This means that Windows will effectively be able to run on many devices that it currently does not support. Although at present that list does not appear to include Android.
What you need to know
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Microsoft just released Windows 11 Build 23590 to Insiders in the Dev Channel.
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The update adds previews for natural voices, allowing people to listen to the voices before having to download them.
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Windows 11 Build 25997 is also available now for Insiders in the Canary Channel, though it is a smaller update.
Windows Insiders in the Dev and Canary Channels have new builds of Windows 11 to install. Build 23590, which is available for Dev Channel Insiders, is the larger of the two builds. It adds previews for natural voices, allowing people to try the voices out before having to download them. That same update also brings an enhanced image consumption experience in Narrator, including support for navigating between images with a keyboard command.
Build 25997 is available for Canary Channel Insiders. It has some smaller changes, such as the option to disable Phone Link entirely.
Here's everything that's new and changed, as outlined by Microsoft:
Windows 11 Build 23590: What's new
Natural Voices Previews in Narrator
We are introducing previews for natural voices of 10 new locales launched in September 2023. As a reminder, those natural voices include Chinese, Spanish (Spain), Spanish (Mexico), Japanese, English (UK), French, Portuguese, English (India),German and Korean.
These previews will allow the users to listen to the natural voices before downloading the voice model. Natural Narrator voices use modern, on-device text to speech and once downloaded are supported without an internet connection. Please note to listen to the previews, an internet connection is required.
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Open Narrator Settings by pressing the WIN + CTRL + N hotkey.
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Under Narrator’s voice, select the Add button next to Add natural voices.
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Select the voice you want to install. You can install all voices, but you must install them separately.
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The preview will play automatically once you navigate through the list.
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If you like the preview , click on “Download and Install”. The new voice will be downloaded and ready for use in a few minutes, depending on your internet download speed.
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When the new voice has downloaded, in Narrator settings select your preferred voice from the drop-down menu in Narrator’s voice > Choose a voice.
Enhanced image consumption experience in Narrator
We are improving the image consumption experience with Narrator. There are two major changes:
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We have introduced a new keyboard command for navigating between the images/graphics on a screen/page. Now, you can use the keys “G” or “Shift + G” to navigate forward or backwards between images in Scan mode (Narrator key + spacebar).
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Recognition of text in images, including handwriting, is improved along with improvements to overall image descriptions. You can try the enhanced experience by navigating to the image and pressing Narrator key + CTRL + D key combination when the focus is on an image. This feature requires an active internet connection, and the setting to get Image Descriptions must be enabled in Narrator Settings.
Windows 11 Build 23590: Changes and Improvements
General
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Steps Recorder will not receive further updates and is planned for removal in a future Windows release. Starting in this build, Steps Recorder (PSR.exe) will display a new banner notification to guide users towards alternative options. We encourage our users to explore other options in Windows 11 such as Snipping tool, Xbox Game bar or Microsoft Clipchamp. For more, see this article.
Windows Share
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The Windows share window will now only show apps under “Share using” that are tied to the account you are signed into Windows with – either Microsoft account (MSA) or Microsoft Entra ID (previously Azure Active Directory). If you are signed in with an MSA, you will see Microsoft Teams (free) instead of Microsoft Teams (work or school) and not both for example.
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If you’re signed in with a Microsoft Entra ID, your Microsoft Teams (work or school) contacts will appear in the Windows share window to quickly share to.
Nearby Sharing
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If you turn on nearby sharing via quick settings or directly in Settings and you have Wi-Fi and Bluetooth off, it will turn Wi-Fi and Bluetooth on so nearby sharing will work as expected. If you turn off Wi-Fi or Bluetooth, it will also turn off nearby sharing
Narrator
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In Microsoft Word, Narrator will now announce the presence of a draft comment, a resolved comment, a bookmark, or the availability of accessibility suggestions when reading text in the document.
Windows 11 Build 25997: Changes and Improvements
Windows Share
Settings
Microsoft will roll out the Copilot AI-powered assistant to Windows 10 systems enrolled in the Insider Program over the coming months.
Copilot in Windows was first introduced in September, initially available with Windows 11 22H2, and is now enabled by default automatically on Windows 11 23H2 devices.
Customers who want to test Copilot on Windows 10 22H2 devices will soon be able to enroll in the Windows Insider Program for Business Release Preview Channel.
Copilot will gradually roll out to systems running Home and unmanaged Pro editions of Windows 10 22H2 via a controlled feature rollout over several months.
Users with eligible Windows 10 22H2 devices who want to be part of early Copilot testing can opt-in by navigating to Settings > Update & Security > Windows Update, activating the newly added "Get the latest updates as soon as they're available" toggle, and checking for updates after installing the November 2023 non-security preview update.
"The Windows 10 end of support date of October 14, 2025, is unchanged," Redmond says on a support page published today.
"Copilot in Windows is currently available as a preview. We will continue to experiment with new ideas and methods using your feedback."
Once added to a Windows 10 system, users can launch Copilot by clicking the Copilot icon at the end of the taskbar to open a chat window docked on the desktop where they can type in their queries. Just like the Windows 11 version, Copilot in Windows 10 will also support voice interactions, which can be activated by clicking the microphone icon in the chat window.
While similar to the Windows 11 experience, not all Copilot functionality will be available in Windows 10 (for instance, you won't be able to open apps or customize preferences).
The preview release of Copilot in Windows 10 will be available in specific global markets. North America and parts of Asia and South America are the initial markets for the Copilot in Windows previews, and further markets will be added gradually.
Additionally, the company specified that systems running Pro, Enterprise, and Education editions of Windows 10 will not be part of the Copilot rollout.
"Windows 10 Pro edition devices on version 22H2 that are managed by organizations will not be included in the initial rollout of Copilot in Windows with this November non-security preview update," the Windows Insider Program Team said today.
"Windows 10 Enterprise and Education edition devices on version 22H2 are also not included in the initial rollout of Copilot in Windows with this November non-security preview update."
IT admins can prepare for Copilot on Windows 10 using the guidance on the "Manage Copilot in Windows" support page.
Today's announcement confirms a recent Windows Central report that disclosed Microsoft's plans to substantially broaden Copilot's user reach by integrating the AI assistant into the desktops of Windows 10 users.
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