Karen Sloan reports on law firms, law schools, and the business of law. Reach her at karen.sloan@thomsonreuters.com
MB-240 study - Microsoft Dynamics 365 for Field Service Updated: 2023
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MB-240 Microsoft Dynamics 365 for Field Service
Candidates for this test are Microsoft Dynamics 365 Customer Engagement functional consultants with Field Service expertise. Candidates are responsible for implementing solutions that manage resources that complete the field service lifecycle.
Candidates implement the field service processes designed in collaboration with internal and external teams. This collaboration includes configuring the default administration areas of the Field Service application, deploying the Connected Field Service (IoT) solution and the mobile application, and implementing any additional needed customizations. Candidates are responsible for the configuration and deployment of the Field Service application in conjunction with the core customer service application.
Candidates must have knowledge of how to configure and customize components of the Field Service application, including configuring services, resources, characteristics, incidents, inventory integration, service agreements, resource scheduling, work orders, service tasks, field service user roles, field service settings, the Connected Field Service (IoT) solution, and configuration of the Field Service Mobile app.
Configure field service applications (20-25%)
Manage work orders (15-20%)
Schedule and dispatch work orders (20-25%)
Manage field service mobility (10-15%)
Manage inventory and purchasing (10-15%)
Manage assets and agreements (10-15%)
Configure field service applications (20-25%)
Configure general settings
determine and configure field service security roles
determine and configure resource scheduling options
identify and configure field service entities
determine and configure product and service categories
configure territories, postal codes and organizational units
determine and configure skill types
configure characteristics and skills
configure proficiency models
implement resource roles and categories
set defaults for work orders, bookings, the schedule board, and agreements
Configure product and service pricing
create a product or service
configure minimum charge amount and duration
add products and services to incidents
determine when a product has a default list price and a work order price list
associate products and services with price lists
define tax codes
set up price list validity dates
Configure bookable resources
manage bookable resources
enable mapping functionality
configure geocoding
define start and end locations for resources
define work hours for resources
set up bookable resource categories, characteristics, and resource pay types
set up bookable resource territories
set up resource pools and crews
Integrate other tools with Field Service
determine uses for Remote Assist
benefits of using Resource Scheduling Optimization
benefits of Connected Field Service
using Push Notifications on the mobile app
Manage work orders (15-20%)
Describe the work order lifecycle
configure work orders, work order types, and priority
configure work order lifecycle stages
configure booking status and work order status values
configure uses and capabilities for billing accounts, service accounts, and sub-accounts
Create and manage work orders
create a work order from an incident or an opportunity
add status and sub-status information to a work order
organize work orders and resources by geography
associate a work order and a price list
identify processes to close a work order
Manage incidents
configure incident types
configure service task types
add service tasks, products, and services
configure Requirement Groups
attach Guides to Service Tasks
Schedule and dispatch work orders (20-25%)
Manage scheduling options
schedule work orders using Schedule Board and Schedule Assistant
determine when to use each scheduling option
enable scheduling board geocoding
manually schedule work orders
reassign and reschedule work orders
move incomplete work orders
understand resource utilization
Implement the Schedule Board
identify features and uses for Booking Requirements view
implement the integrated map feature
create additional schedule boards
configure schedule boards
customize the schedule board
define booking rules
facility Scheduling
Implement the Schedule Assistant
apply constraints to resource queries
filter data
specify a search radius
Configure Resource Scheduling Optimization (RSO)
create optimizing profiles
define objectives and constraints
configure optimization of resources
geocoding for travel time
Configure Universal Resource Scheduling
determine Universal Resource Scheduling use scenarios
components of Universal Resource Scheduling
configure URS for field service
fields passed from work order to requirements
create requirement views
configure an entity to be schedulable
Manage field service mobility (10-15%)
Install and configure the mobile app
configure actions that field agents can perform
configure the mobile app
configure display customizations
assign security roles
administer connected devices
integrate with Dynamics 365 Guides
add Guides to HoloLens app
Manage mobile projects
identify project artifacts that can be modified or edited
modify configuration settings
publish a mobile project
Mobile Device Management, security and synchronization
Manage inventory and purchasing (10-15%)
Manage inventory
set up inventory and warehouses
view product inventory
adjust inventory levels
transfer inventory
determine when to integrate inventory with Enterprise Resource Planning application
Manage purchasing and product returns
determine the purchase order process
create purchase orders
create a list of receivable products for a purchase order
determine product return options
create return merchandise authorizations (RMAs) and return to vendor (RTV)
finalize returns
Manage assets and agreements (10-15%)
Create and manage agreements
determine when to use agreements
define and configure agreement preferences and settings
configure automatic generation of bookings
configure automatic generation of invoices
define Service Level Agreements (SLAs)
enable SLAs
add an SLA to a Work Order
using Entitlements
Manage customer assets
create and register customer assets
configure products to auto-create customer assets
associate work orders with customer assets
create child assets
determine opportunities for Internet of Things (IoT)
configure Connected Field Service
manage IoT devices
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MB-240
Microsoft Dynamics 365 for Field Service (beta)
http://killexams.com/pass4sure/exam-detail/MB-240
Question: 52
DRAG DROP
Your companys inventory clerk has received a truck shipment of parts for repair of
equipment on such a rush order. The order needs to be completed as soon as possible.
Which three steps, in sequence, are needed to receive the products to the existing rush
order in Field Service? To answer, move the appropriate actions from the list of actions
to the answer area and arrange them in the correct order.
Answer:
Exhibit
Question: 53
DRAG DROP
Your company uses Dynamics 365 for Field Service. The companys inventory clerk
goes to the bin location for electrical switches and discovers there are none in stock.
However, the Field Service Inventory shows a quantity of one. In which order should the
required fields be entered to adjust the inventory to the correct amount? To answer,
move the three appropriate actions from the list of actions to the answer area and arrange
them in the correct order.
Answer:
Exhibit
Question: 54
DRAG DROP
Your companys inventory clerk is using the Returning to Vendor feature in Dynamics
365 for Field Service to process a customer's request to return a wheel that is the wrong
size. The clerk needs to understand the different tracking options for returning to the
vendor. Which actions correspond with track the return and which actions correspond
with another return to vendor option? To answer, drag the type of return to the action.
Each type or return may be used once, more than once, or not at all. You may need to
drag the split bar between panes or scroll to view the content.
NOTE: Each correct selection is worth one point.
Answer:
Exhibit
Question: 55
DRAG DROP
There are certain steps a Field Service Manager must take for RMA approval, and then
for creating an RMA receipt. Which steps pertain to RMA Approval and which steps
pertain to RMA Receipts? To answer, drag RMA Approval or RMA Receipts to the
appropriate steps. RMA Approval and RMA Receipts may be used once, more than
once, or not at an. You may need to drag the split bar between panes or scroll to view
the content.
NOTE: Each correct selection is worth one point.
Answer:
Exhibit
Question: 56
You are a Dynamics 365 for Field Service Billing Administrator. Your customer wants
to purchase a series of quarterly preventative maintenance visits as well as bi-weekly
site visits. The customer wants to be billed for the preventative maintenance quarterly
but billed for the site visits monthly.What are two ways that this can be completed
against a single Agreement? Each correct answer presents a complete solution.
A. Create Invoice Setup for preventative maintenance, with Invoice Products tied to
Quarterly Price List.
B. Create Invoice Setup for preventative maintenance with Invoice Recurrence of every
three months.
C. Create Invoice Setup for site visits, with Invoice Recurrence of each month.
D. Create Invoice Setup for site visits, with Invoice Products tied to Monthly Price List.
Answer: B, C
Question: 57
DRAG DROP
You are a Dynamics 365 for Field Service Administrator. All Products have the Convert
to Customer Asset field set to Yes. Some users indicate products on a customer asset are
not always becoming a customer asset. Users provide you with three scenarios. You
need to review the scenarios and provide the answers. What happens to the product for
each user scenario? To answer, drag the appropriate solution to satisfy each
listed requirements. Each solution may be used once, more than once, or not at all. You
may need to drag the split bar between panes or scroll to view the content. NOTE: Each
correct selection is worth one point.
Answer:
Exhibit
Question: 58
You are a Dynamics 365 for Field Service Administrator. You need to add two
compressor sub-components to one of the refrigerator customer assets, in the
environment and set up the sub-components for the customer asset. What must you do to
properly set up the assets?
A. Add the compressor sub-components as sub-assets on the refrigerator customer asset
record.
B. Click View Hierarchy on the refrigerator customer asset record.
C. Set the Master Asset on the sub-components to the refrigerator Customer Asset
record.
D. Add the compressor sub-components as customer asset records.
Answer: A
Question: 59
You work for a recycling company that provides customers with large compactor units
to collect their recyclable materials. The compactor units are comprised of two separate
components: a container to collect the recyclable materials and a separate component
that compacts the recyclable materials to make them easier to transport. These containers
are expensive, and the components tend to break down frequently, requiring ongoing
maintenance and repairs. You need to easily track the containers that your company has
at each client location and maintain a service history for each of the sub-components.
A. Configure the customer asset records hierarchically, and maintain service history at
the subQuestions & Answers PDF P-48 component level.
B. Configure the customer inventory records individually, in order to maintain the
service history at the parent component level.
C. Configure the customer inventory records in a hierarchy, and maintain service history
at the subcomponent level.
D. Configure the customer asset records hierarchically, and maintain service history at
the service account level.
Answer: A
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AI (Artificial Intelligence) letters are placed on computer motherboard in this illustration taken June 23, 2023. REUTERS/Dado Ruvic Acquire Licensing Rights
Nov 16 (Reuters) - Popular AI chatbot GPT-4 outperforms most aspiring lawyers on the legal ethics test required by nearly every state in order to practice law, a new study has found.
GPT-4 answered 74% of the questions correctly on a simulated Multistate Professional Responsibility test (MPRE), compared with an estimated 68% average among human test takers nationwide, according to a report released on Thursday by LegalOn Technologies — which sells AI software that reviews contracts.
“Our study indicates that in the future it may be possible to develop AI to assist lawyers with ethical compliance and operate, where relevant, in alignment with lawyers’ professional responsibilities,” the study reads.
It joins a growing body of research examining AI within legal education and attorney licensure. An earlier study found that the previous version of GPT-4 earned passing but not stellar scores on law school final exams. Another more latest study found that GPT-4 can pass the bar exam. Earlier this month, researchers found that access to GPT-4 improved speed on legal writing assignments but didn’t bolster the quality law students’ work.
GPT-4 is a large language model from Microsoft-backed OpenAI that generates human-like text based on user queries.
A spokesperson for the National Conference of Bar Examiners, which develops the MPRE, said that it could not assess the LegalOn report's claims that GPT-4 can pass its ethics test.
"The legal profession is always evolving in its use of technology, and will continue to do so," said National Conference spokesperson Sophie Martin. She added that "attorneys have a unique set of skills that AI cannot currently match."
Every state besides Wisconsin requires law students to pass the 60-multiple-choice MPRE before they are admitted to practice, in addition to passing the bar exam. Tested subjects include conflicts of interest, lawyer-client relationships and confidentiality. Most people take the MPRE while in law school.
GPT-4 performed particularly well on questions about conflicts of interest, with a 91% rate of correct responses. It also answered 88% of questions about the client-lawyer relationship correctly. But its accuracy fell with questions on communications about legal services and safekeeping funds and other property, which it answered correctly a respective 71% and 72% of the time.
“This research demonstrates for the first time that top-performing generative AI models can apply black-letter ethical rules as effectively as aspiring lawyers,” the study reads.
Read more:
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Our Standards: The Thomson Reuters Trust Principles.
Deep sea shipwrecks in Cyprus and China shed light on trade routes of history finds PAUL LAMBIS
When China started its underwater archaeological explorations in the 1980s, most of its missions were carried out in shallow coastal areas 40 metres below sea level. However, the government has recently completed two deep-sea archaeological investigations, which have opened a new chapter in the country’s deep-sea archaeology.
The latest discovery of over 200 cultural relics dating back 500 years from the site of two ancient shipwrecks beneath the waters of the South China Sea is a significant archaeological find, containing thousands of porcelain cups and vases that offer a glimpse of global trade during the Ming Dynasty (1368-1644).
According to director of the National Cultural Heritage Administration’s archaeology department Yan Yalin, the discovery reaffirms historical facts that Chinese ancestors developed, used and travelled to and from the South China Sea. “It contributes to the research on China’s maritime history, ceramic history, overseas trade history and study on the Maritime silk road,” Yalin said.
“Among the discoveries were an iron anchor measuring approximately one metre in length, a box that appears on first inspection to be made of wood, two pieces of timber and various ceramic items, such as a blue-and-white porcelain jar, a blue-and-white porcelain dish and a white-glazed bowl.”
While discoveries in China resurrect the prosperous maritime trade during the mid-Ming Dynasty, serving China’s ancient maritime silk road trade and cultural exchanges, shipwrecks discovered in Cyprus have also provided the world with a glimpse into past life in the Mediterranean.
The discovery of the Mazotos shipwreck off the coast of Cyprus in 2006 offered new light on sea routes and trade between Cyprus and the Aegean during the late Classical period.
Since November 2007, the Archaeological Research Unit of the University of Cyprus has been exploring the wreckage underwater in collaboration with the department of antiquities, uncovering relics of wine amphorae primarily from Chios but also from other northern Aegean islands.
“The Mazotos vessel is thought to be one of the region’s best-preserved wrecks, and its relics are linked to two prominent seafaring people, the Greeks and the Phoenicians,” the antiquities department said.
“Most of these amphorae were probably carrying wine but at least one was full of olive pits, possibly for consumption by the crew,” a spokesperson added.
To undertake China’s archaeological research, a collaborative archaeological team of about 30 individuals was assembled comprising archaeologists and experts in geophysics, marine geology, marine biology and electromechanics, who mounted a three-stage archaeological study.
The wide extent of the archaeological discoveries at a depth of 1,500 metres in the South China Sea presented challenges “as there was no one to turn to for guidance of such a project,” expert in geophysical prospecting and the mission’s deputy head Chen Chuanxu said.
“There has been no previous case in the world of conducting an archaeological investigation on shipwrecks of this scale and depth. The team members had to fend for themselves and forge their own path,” Chuanxu added.
He said the submersible pilots performed tasks such as laser measurement and multi-angle footage recording, as well as collecting samples and artefacts with the robotic hand of the submersible. “The work was carried out with extreme diligence and prudence.”
Although the Mazotos wreck is 45 metres below sea level, the field project has been equally demanding due to the use of digital photogrammetry and computer vision software programmes in the excavation, with the goal of developing a targeted documentation and mapping method of ongoing shipwreck excavations, “so that others can address complex research questions concerning this unique discipline of archaeology,” the University of Cyprus said.
The intricacies and complexities of deep-sea studies of shipwrecks in China and Cyprus can certainly connect people to their cultural heritage, but their discoveries are also significant on a global level, revealing how ancient people of the past lived, how they adapted to their environment, how they used natural resources, and how they changed the world around them.
Each shipwreck’s story is intertwined into the rich tapestry of regional history. Whether diving for pleasure or research, these undersea resources serve as valuable classrooms containing a wealth of knowledge, beauty and heritage.
About Mirror of Culture
Mirror of Culture is a joint initiative of the Cyprus Mail and the Chinese embassy. It highlights the parallels between Cypriot and Chinese culture to set an example of acceptance, respect and understanding, recognising the fundamental importance of culture.
Culture is the universal language that transcends many barriers, including language and geography. The aim is to work with diverse cultural communities in Cyprus to share and promote our vibrant cultures to further bolster the bonds among all the people of Cyprus and celebrate the diversity of cultures in the world.
Furthermore, the initiative understands the importance of cultural preservation, which is an important way for us to transmit traditions and practices of the past to future generations.
Follow the Cyprus Mail on Google News
© 2023, International Association of Better Business Bureaus, Inc., separately incorporated Better Business Bureau organizations in the US, Canada and Mexico and BBB Institute for Marketplace Trust, Inc. All rights reserved. *In Canada, trademark(s) of the International Association of Better Business Bureaus, used under License.
Third-party developers have released new add-ons for Microsoft Flight Simulator, including aircraft and scenery, and showcased new screenshots of another.
We start with the release of an F-5 Tiger II by Venom Zero Productions. It's worth mentioning that this isn't the same rendition of the aircraft coming from SC Design. It's a different project from a different developer.
It's available on Simmarket for $16.99. The developer mentions that it's "built for entertainment purposes only - Not designed for study-level simulation." It also claims the following features.
- outstanding external model with true-to-life liveries highlighting real-world operators
- 9 Liveries Included
- US Navy VFC-111 Sundowners
- US Navy VFC-13 Saints (Desert Camo)
- US Navy VFC-13 Saints (All Black)
- Fictional MiG-28 (TOP GUN Movie)
- Swiss Air Force Skins (2)
- Hellenic Air Force
- USAF 58th Tactical Fighter Squadron
- Iranian Air Force
- Custom built cockpit (with limited switch interaction)
- External Fuel Tanks and Weapons including AiM-9, MK-82, GBU-12 (managed through aircraft Payload and Fuel)
- Martin Baker Ejection Seat
- Basic Autopilot
- External Lighting to match real aircraft
- Interior cockpit backlit gauges
- Ability to switch between Gun Reticle or Asobo HUD
- Fully Animated Exterior Control Surfaces
- Animated Gauges, Throttles, Stick, Rudder Pedals
- Simulated Radar Scan (scan only; does not pick up targets)
A second release comes from Prealsoft and it's a landmark add-on for Amsterdam. It comes at a convenient time to match the recent release of the airport by FlyTampa.
It's available on Simmarket for $14.13, including the following features.
- Main city landmarks and highrise buildings added
- Night textures and light enhancements
- PBR
- Misc objects
- Fully compatible Amsterdam airports addons and Photogrammetry
- POIs icons
We also get a new look at MM Simulations' upcoming Vilnius International Airport (EYVI) serving the capital of Lithuania.
Last, but not least, we get new information about FlightSimExpo 2024, which will be hosted in Las Vegas between June 21 and June 23.
Not only do we get to take a look at the preliminary schedule (of course, most of the activities are still pending), but the organizers are also providing travel and hotel information, including discounts with several airlines.
That's it for today's news. As usual, here on TechRaptor, we publish daily Microsoft Flight Simulator news to let you know everything that happens in this lively and chaotic corner of the gaming industry.
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