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MB-220 test - Microsoft Dynamics 365 for Marketing Updated: 2023

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Exam Code: MB-220 Microsoft Dynamics 365 for Marketing test November 2023 by Killexams.com team

MB-220 Microsoft Dynamics 365 for Marketing

Candidates for this exam are Microsoft Dynamics 365 Customer Engagement functional consultants with marketing expertise. Candidates are responsible for implementing solutions that attract and convert leads, build brand awareness, standardize omnichannel messaging, and deliver marketing insights.



Candidates are responsible for configuring and expanding the core marketing application to include email marketing, setup, interactive customer journeys, leads nurturing with personalized experiences, LinkedIn integration, Events, Voice of the Customer, Landing Pages, segmentation and scoring, and maintaining General Data Protection Regulation(GDPR) compliance.



Candidates should have some knowledge of marketing principles and the Marketing application's role in relationship to the Microsoft Dynamics 365 suite of applications, including integration with Microsoft Dynamics 365 and Office 365 applications. Candidates should understand industry terminology, priorities, common initiatives, standards, methodologies, and best practices.



- Configure marketing applications (5-10%)

- Manage segments and lists (10-15%)

- Create and manage marketing forms and pages (10-15%)

- Manage leads (10-15%)

- Create and manage marketing emails (10-15%)

- Manage customer journeys (15-20%)

- Manage events and webinars (10-15%)

- Configure and analyze customer responses (10-15%)



Course Outline | Syllabus | exam Objectives

Configure marketing applications (5-10%)

Configure marketing settings

 verify organization and business management settings

 define default matching strategies

 configure quota limits

 configure event settings

 configure Customer Insights synchronization

 manage keywords for images for an organization

 create templates

 configure the privacy banner

 configure settings for landing pages

 configure data protection tools

 configure Campaign & Materials Approval Workflow

 configure Marketing Business Units



Manage segments and lists (10-15%)

Create and manage segments

 determine segment type

 create market segments

 configure dynamic segments using Designer, Flow, or Query

 combine segments using union, exclude, or intersect logic

Create and manage subscription centers and lists

 determine usage scenarios for subscription lists

 create a subscription list

 add a subscription list or lists to a form

 create a segment based on a subscription list

 create and manage Subscription Center

Create and manage marketing forms and pages (10-15%)

Create marketing forms

 determine which marketing form type to use

 determine form requirements and limitations

 create a marketing form using a template

 enable prefilling for forms

 embed a form on an external website

 create new fields to add to marketing forms

Create and manage marketing pages

 determine which marketing page type to use

 create a marketing page using a template

 add form blocks to marketing pages

 customize a marketing page

 create and use dynamic test links

 implement dedicated marketing page blocks

 preview and validate marketing pages

 publish a marketing page

 configure Personalized Landing Pages



Manage leads (10-15%)

Create and manage leads

 create leads manually or automatically

 synchronize leads from LinkedIn by using the LinkedIn connector

 create and manage leads and lead segments through parent contacts/accounts

 create and manage leads through social content

Create and assess sales readiness

 create and manage Lead Scoring Models

 create explicit and implicit scoring conditions

 create compound conditions

 set up condition models

 configure thresholds



Create and manage marketing emails (10-15%)

Create email messages

 create an email message

 define mandatory fields

 add dynamic content to email messages

 integrate marketing pages with marketing emails

 create A/B Emails

Publish and manage email messages

 preview and test messages

 validate and publish messages

 edit Go live emails



Manage customer journeys (15-20%)

Create customer journeys

 determine template types

 implement content types

 set up a customer journey

 implement activity and launch workflow options

 implement targets

 implement flow control for customer journeys

Publish and manage customer journeys

 validate and publish a customer journey

 edit live customer journeys



Manage events and webinars (10-15%)

Create and manage events

 create an event team

 set up agendas, including internal and external tracks

 manage speakers, registration, waitlists, and attendees

 manage vendors, logistics, and accommodations

Create and manage webinars

 determine webinar types

 configure webinar options



Configure and analyze customer responses (10-15%)

Create and manage surveys and survey responses

 identify survey question types

 determine respondent types

 configure response routing

 preview and test surveys

 publish surveys for customer journeys

 implement workflow conditional logic for survey actions

Manage Customer Insights

 determine report types

 analyze contact insights

 analyze lead insights

 analyze segment insights

 analyze customer journey insights

 analyze email insights

 analyze lead scoring model insights

 analyze marketing page insights

 analyze marketing form insights

 analyze website insights

 analyze redirect URL insights

 gather and summarize survey results
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Microsoft Dynamics 365 for Marketing
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Question: 104
You are a marketing professional. You have created a marketing form and want content items to automatically fill in
for the customer.
What is a valid form for prefill?
A. Pre-fill Form
B. Survey Form
C. Journey Form
D. Subscription Center Form
Answer: D
Explanation:
References:
https://docs.microsoft.com/en-gb/dynamics365/customer-engagement/marketing/form-prefill
Question: 105
Note: This question is part of a series of questions that present the same scenario.
Which question in the series contains a unique solution that might meet the stated goals. Some question sets might
have more than one correct solution, while others might not have a correct solution.
After you answer a question in this section, you will NOT be able to return to it. As a result, these questions will not
appear in the review screen.
You have created a lead scoring model for a marketing effort. The lead scoring model has 3 grades: Cold, Warm and
Hot. After a week you notice that no one has received any scores from your model. Solution: You add an action tile.
Does this resolve your issue?
A. Yes
B. No
Answer: B
Explanation:
References:
https://docs.microsoft.com/en-gb/dynamics365/customer-engagement/marketing/set-up-lead-scoring
Question: 106
You are a marketing administrator.
You need a marketing form that will only accept contact information and allow opt-in to emails.
What kind of form should you create?
A. Journey Form
B. Forward to a friend Form
C. Landing Page Form
D. Subscription Page Form
Answer: C
Explanation:
References:
https://docs.microsoft.com/en-gb/dynamics365/customer-engagement/marketing/marketing-forms
Question: 107
DRAG DROP
You are a marketing administrator. Your company has a form that prospective clients use for holiday offers. You need
to take down the marketing page that contains the form now that the season is over.
Which three steps are needed, in order, to complete your task? (Choose three.) To answer, move the
appropriate actions from the list of actions to the answer area and arrange them in the correct order.
Answer:
Question: 108
DRAG DROP
Your company is expanding its service offering to people who live in Europe.
You must configure your marketing system for compliance with European privacy requirements.
Which three activities should you perform in sequence? To answer, move the appropriate actions from the list of
actions to the answer area and arrange them in the correct order.
Answer:
Explanation:
References:
https://docs.microsoft.com/en-gb/dynamics365/customer-engagement/marketing/gdpr
Question: 109
Your marketing department has determined that they want to create a Customer Journey that will target marketing
contacts that have visited your website in the past 12 months.
Which type of marketing segment should you create?
A. Profile Segment
B. Interaction Segment
C. Landing Page Segment
D. Customer Insight Segment
Answer: B
Explanation:
References:
https://docs.microsoft.com/en-gb/dynamics365/customer-engagement/marketing/segmentation-listssubscriptions
Question: 110
You are a marketing professional who needs to create a new field for a marketing page.
You want some text to be in the field when the customer opens the page so that they have an idea of what to enter.
Which field should hold this ghost text?
A. Label
B. Prefill
C. Default Value
D. Placeholder
Answer: D
Question: 111
DRAG DROP
Your marketing department has given you a list of requirements.
Which requirements will you be able to meet by utilizing the tools in Dynamics 365 for Marketing? To
answer, drag the appropriate requirement to the correct column. Each requirement may be used once, more than once
or not at all. You may need to drag the split bar between panes or scroll to view the content. NOTE: Each correct
selection is worth one point.
Answer:
Explanation:
References:
https://docs.microsoft.com/en-gb/dynamics365/customer-engagement/marketing/prepare-marketing-emails
Question: 112
Your landing page must include your privacy banner to let your customers know that you take their privacy seriously.
Once enabled, where will the full text of your privacy policy be stored?
A. on your organizations private website, with the login information needed to access it
B. on any publicly-available website, with the URL listed in the Event Management Settings
C. on your organizations website, with the URL listed on the Default Configuration Set
D. on any publicly-available website, with the URL listed in the Landing Page Configuration Set
Answer: D
Explanation:
References:
https://docs.microsoft.com/en-gb/dynamics365/customer-engagement/marketing/marketing-settings
Question: 113
Note: This question is part of a series of questions that present the same scenario. Which question in the series
contains a unique solution that might meet the stated goals. Some question sets might have more than one correct
solution, while others might not have a correct solution.
After you answer a question in this section, you will NOT be able to return to it. As a result, these questions will not
appear in the review screen.
The corporate marketing team has developed a branding strategy that includes five mandatory components and visual
requirements that must be incorporated for all materials.
The VP of Marketing, who receives a copy of each email sent, has recently seen some emails that do not adhere to all
five standards.
You need to ensure that future emails adhere to these standards.
Solution: You examine all existing templates. Upon identifying those that do not meet standards, you make appropriate
adjustments to the non-conforming templates.
Does this meet the goal?
A. Yes
B. No
Answer: B
Question: 114
DRAG DROP
You are a marketing professional who needs to have a segment that is based on a single marketing list.
Which five actions must you perform in sequence? To answer, move the appropriate actions from the list of actions to
the answer area and arrange them in the correct order.
Answer:
Explanation:
References:
https://docs.microsoft.com/en-gb/dynamics365/customer-engagement/marketing/create-simple-customerjourney
Question: 115
DRAG DROP
You are a marketing professional.
You need to create a marketing form that will include a subscription list you have already created. The marketing form
will be finalized by a colleague.
Which three actions should you perform in sequence? To answer, move the appropriate actions from the list of actions
to the answer area and arrange then in the correct order.
Answer:
Explanation:
References:
https://docs.microsoft.com/en-gb/dynamics365/customer-engagement/marketing/set-up-subscriptioncenter#add-a-
subscription-list-to-a-subscription-form
Question: 116
Note: This question is part of a series of questions that present the same scenario.
Which question in the series contains a unique solution that might meet the stated goals. Some question sets might
have more than one correct solution, while others might not have a correct solution.
After you answer a question in this section, you will NOT be able to return to it. As a result, these questions will not
appear in the review screen.
The corporate marketing team has developed a branding strategy that includes five mandatory components and visual
requirements that must be incorporated for all materials. The VP of Marketing, who receives a copy of each email sent,
has recently seen some emails that do not adhere to all five standards.
You need to ensure that future emails adhere to these standards.
Solution: You create an approval process on the template records. You restrict usable templates to only those that have
been approved.
Does this meet the goal?
A. Yes
B. No
Answer: A
Question: 117
Note: This question is part of a series of questions that present the same scenario. Which question in the series
contains a unique solution that might meet the stated goals. Some question sets might have more than one correct
solution, while others might not have a correct solution.
After you answer a question in this section, you will NOT be able to return to it. As a result, these questions will not
appear in the review screen.
The corporate marketing team has developed a branding strategy that includes five mandatory components and visual
requirements that must be incorporated for all materials.
The VP of Marketing, who receives a copy of each email sent, has recently seen some emails that do not adhere to all
five standards.
You need to ensure that future emails adhere to these standards.
Solution: You send an email to any user who created a deficient template identifying the deficiencies and request that
they correct their templates.
Does this meet the goal?
A. Yes
B. No
Answer: B
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Microsoft Microsoft test - BingNews https://killexams.com/pass4sure/exam-detail/MB-220 Search results Microsoft Microsoft test - BingNews https://killexams.com/pass4sure/exam-detail/MB-220 https://killexams.com/exam_list/Microsoft Microsoft investigating Windows activation issues after closing a key loophole No result found, try new keyword!Automatic activation would not work, so I contacted customer support. They told me because my Windows 10 license had been upgraded from Windows 7, and that they had discontinue ... Wed, 15 Nov 2023 02:00:00 -0600 en-us text/html https://www.msn.com/ This new Windows 11 setting will 'prevent Phone Link from communicating with your mobile devices' entirely — and you can test it right now No result found, try new keyword!We are beginning to roll out a new option under Settings > Bluetooth & devices > Phone Link to disable Phone Link all together in Windows 11. This setting will prevent Phone Link from communicating ... Wed, 15 Nov 2023 09:07:00 -0600 en-us text/html https://www.msn.com/ Soon, you'll be able to stream Windows through a Microsoft app on iPad, Mac, and iPhone

Microsoft is releasing Windows App for the Mac as well as iOS and web browsers

Microsoft's new Windows App aims to let users run Windows apps and devices on platforms from Mac to smartphones, and all without requiring a local PC to act as a host.

iOS and web browsers" height="720" >

The new Windows App is partly a rebrand of the company's longstanding Microsoft Remote Desktop, which saw a significant update on the Mac in 2021. That app is still available while the Windows App is in a beta test, but Microsoft is at least deprecating some of its features, if not the whole service.

"Windows App is your gateway to Azure Virtual Desktop, Windows 365, Microsoft Dev Box, Remote Desktop Services, and remote PCs," says Microsoft in a new blog post, "securely connecting you to Windows devices and apps."

"You can use Windows App on many different types of devices on different platforms and form factors, such as desktops and laptops, tablets, smartphones, and through a web browser," it continues. "When using a web browser on a desktop or laptop, you can connect without having to get and install any software."

Windows App running on Mac

Windows App is also available to use via a web browser, though Microsoft notes that it "doesn't support mobile web browsers." It does, though, support Safari version 11 (from 2017) or later, plus Firefox 55, Chrome 57, or Microsoft Edge 79 or later.

This means that Windows will effectively be able to run on many devices that it currently does not support. Although at present that list does not appear to include Android.

Thu, 16 Nov 2023 00:02:00 -0600 en text/html https://appleinsider.com/articles/23/11/16/soon-youll-be-able-to-stream-windows-through-a-microsoft-app-on-ipad-mac-and-iphone
Microsoft Is Charging Some Office 365 Customers 40% Extra to Test … – The Information

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Microsoft and other software companies that recently launched artificial intelligence features now face the hard part: getting customers to pay for the features, which are costly to operate.
More than 600 of Microsoft’s largest customers, including Bank of America, Walmart, Ford and Accenture, are expected to test the AI features in its Microsoft Office 365 productivity apps, and at least 100 customers are already paying a flat fee of $100,000 for up to 1,000 users for one year, according to a person with direct knowledge of the pilot program. That means the customers with 1,000-seat subscriptions are paying at least 40% more versus the classic version for productivity software that automates tasks such as writing text in Word documents and creating PowerPoint slides.

source

Tue, 14 Nov 2023 15:02:00 -0600 Deidre Richardson en-US text/html https://www.inferse.com/796439/microsoft-is-charging-some-office-365-customers-40-extra-to-test-the-information/
Microsoft debuts new unified security solution with Security Copilot No result found, try new keyword!Microsoft originally announced Security Copilot in March, demonstrating how its generative AI system can summarize all the alerts and data points that typically inundate security ... Wed, 15 Nov 2023 06:00:00 -0600 en-us text/html https://www.msn.com/ Microsoft Announces Maia AI, Arm CPU, AMD MI300, & New Nvidia for Azure

In case you missed Satya Nadella’s keynote, here is a summary of vast array of news and my perspectives. Big impact on MSFT, AMD, AWS, and NVDA.

CEO Satya Nadella presented a keynote packed with new product announcements. In case you didn’t watch it, here’s the news in a nutshell, followed by my perspectives.

  1. New hollow-fiber optical cable for low-energy, high-performance networking
  2. New Microsoft Maia AI Accelerator: better than AWS, but less HBM memory than NVIDIA and AMD for large AI model training and inference
  3. New AMD MI300 instances for Azure: A serious challenger to NVIDIA H100
  4. New NVIDIA H200 instances coming: more HBM memory
  5. New NVIDIA AI foundry services (And Jensen on stage!)
  6. New (ok, that word is getting old here ;-) Microsoft Cobalt Arm CPU for Azure: 40% faster than incumbent Ampere Altra

Details and perspectives

Maia 100

First, Maia is not the rumored Chiplet Cloud Architecture for inference processing. But it is a good start for Microsoft, if for no other reason than to provide Microsoft more pricing leverage with NVIDIA and AMD. And it has adequate performance for many internal workloads. MSFT has upped its semiconductor game considerably. While not leadership overall, they are now competitive, especially with Amazon, which seems to be far behind in performance.

Maia is built on TSMC 5nm, and has strong TOPS and FLOPS, but was designed before the LLM explosion (it takes ~3 years to develop, fab, and test an ASIC). It is massive, with 105 B transistors (vs. 80B in H100). It cranks out 1600 TFLOPS of MXInt8 and 3200 TFLOPS of MXFP4. Its most significant deficit is that it only has 64 GB of HBM but a ton of SRAM. Ie. It looks like it is designed for older AI models like CNNs. Microsoft went with only four stacks of HBM instead of 6 like Nvidia and 8 like AMD. The second generation Memory bandwidth is 1.6 TB/s, which beats out AWS Trainium/Inferentia at 820 GB/s and is well under NVIDIA, which has 2x3.9 TB/s.

AI performance will Depend on what you are doing. For LLM training, both NVIDIA and AMD should beat it handily. Inference for larger models will also perform much better on GPUs, but for smaller models like enterprises will be using, it should be quite adequate.

Cobalt 100

The Cobalt 100 CPU follows and perhaps replaces for all practical purposes the Ampere Arm CPU in Azure. It brings 128 Neoverse N2 cores on Armv9 and 12 channels of DDR5. Arm Neoverse N2 delivers 40% higher performance versus Neoverse N1. Microsoft built Cobalt 100 using Arm’s Neoverse Genesis CSS (Compute Subsystem) Platform.

No benchmarks were provided, unfortunately, but the CPU has a ton of cores and massive memory bandwidth to feed them. I’d expect it to outperform Ampere considerably, and that’s really the competition today.

NVIDIA Foundation Services and H200 on Azure

Microsoft and NVIDIA have been partnering for years. Unlike many other Cloud Service Providers, Azure supports all of NVIDIA’s technology without change, adopting the leading hardware, networking, and software that NVIDIA has ridden to market leadership.

The newly announced NVIDIA Foundry Services on Azure provides an end-to-end collection of NVIDIA AI Foundation Models, NVIDIA NeMo framework and tools, NVIDIA AI Enterprise and NVIDIA DGX Cloud AI supercomputing — available for startups and enterprises to build and deploy custom AI models on Microsoft Azure. In addition, Microsoft announced the new NVIDIA H200 GPU as a service, available in 2Q 2024 and TensorRT-LLM on Windows.

The H200 was not a surprise; they already announced GH200 so taking off the Grace CPU wasn’t hard 😉. NVIDIA H200 and GH200 will dominate the market in 2024, despite all the great engineering at Microsoft, given NVIDIA’s ecosystem, CUDA, and massive adoption of H100. I stand by my projection that NVIDIA will still account for 80% market share in 2024, but time will tell, especially in 2025.

AMD MI300 Preview on Azure

As expected, Microsoft has also decided to bring the upcoming AMD MI300 Instinct GPU onto Azure, offering customers early access to what may become a major alternative to NVIDIA GPUs. This is a key move for both Azure and AMD, as many developers want to get their hands on this new technology, which should help accelerate the needed software development on the MI300. Thanks to Microsoft, everyone will rush out to test it, and we will know much more and faster.

We think the MI300 may be best suited for enterprises looking to lower inference costs, but it will also perform well for training. We hope AMD will include some benchmarks in their December launch.

Conclusions

Microsoft is taking a Switzerland approach to AI acceleration, supporting its Maia 100 platform for internal use (as it does for OpenAI), and industry-leading platforms from NVIDIA and now AMD for cloud services, as it does today on the software front with Llama2 from Meta. Azure supports Intel, AMD, and Arm for CPUs, offering customers a wide range of choices to meet their specific performance and cost requirements.

We believe this approach clearly sets Microsoft apart from its CSP competitors.

Thu, 16 Nov 2023 04:56:00 -0600 Karl Freund en text/html https://www.forbes.com/sites/karlfreund/2023/11/16/microsoft-announces-maia-ai-arm-cpu-amd-mi300--new-nvidia-for-azure/
Microsoft confirms Copilot AI assistant coming to Windows 10

Microsoft Copilot

Microsoft will roll out the Copilot AI-powered assistant to Windows 10 systems enrolled in the Insider Program over the coming months.

Copilot in Windows was first introduced in September, initially available with Windows 11 22H2, and is now enabled by default automatically on Windows 11 23H2 devices.

Customers who want to test Copilot on Windows 10 22H2 devices will soon be able to enroll in the Windows Insider Program for Business Release Preview Channel.

Copilot will gradually roll out to systems running Home and unmanaged Pro editions of Windows 10 22H2 via a controlled feature rollout over several months.

Users with eligible Windows 10 22H2 devices who want to be part of early Copilot testing can opt-in by navigating to Settings > Update & Security > Windows Update, activating the newly added "Get the latest updates as soon as they're available" toggle, and checking for updates after installing the November 2023 non-security preview update.

"The Windows 10 end of support date of October 14, 2025, is unchanged," Redmond says on a support page published today.

"Copilot in Windows is currently available as a preview. We will continue to experiment with new ideas and methods using your feedback."

Once added to a Windows 10 system, users can launch Copilot by clicking the Copilot icon at the end of the taskbar to open a chat window docked on the desktop where they can type in their queries. Just like the Windows 11 version, Copilot in Windows 10 will also support voice interactions, which can be activated by clicking the microphone icon in the chat window.

While similar to the Windows 11 experience, not all Copilot functionality will be available in Windows 10 (for instance, you won't be able to open apps or customize preferences).

The preview release of Copilot in Windows 10 will be available in specific global markets. North America and parts of Asia and South America are the initial markets for the Copilot in Windows previews, and further markets will be added gradually.

Additionally, the company specified that systems running Pro, Enterprise, and Education editions of Windows 10 will not be part of the Copilot rollout.

"Windows 10 Pro edition devices on version 22H2 that are managed by organizations will not be included in the initial rollout of Copilot in Windows with this November non-security preview update," the Windows Insider Program Team said today.

"Windows 10 Enterprise and Education edition devices on version 22H2 are also not included in the initial rollout of Copilot in Windows with this November non-security preview update."

IT admins can prepare for Copilot on Windows 10 using the guidance on the "Manage Copilot in Windows" support page.

Today's announcement confirms a exact Windows Central report that disclosed Microsoft's plans to substantially broaden Copilot's user reach by integrating the AI assistant into the desktops of Windows 10 users.

Thu, 16 Nov 2023 03:00:00 -0600 Sergiu Gatlan en-us text/html https://www.bleepingcomputer.com/news/microsoft/microsoft-confirms-copilot-ai-assistant-coming-to-windows-10/
Microsoft and Nvidia are making it easier to run AI models on Windows No result found, try new keyword!Microsoft’s new Windows AI Studio lets developers access and configure AI models, such as Microsoft’s Phi, Meta’s Llama 2, and Mistral. Wed, 15 Nov 2023 02:00:00 -0600 en-us text/html https://www.msn.com/ Announcing Microsoft Copilot Studio: Customize Copilot for Microsoft 365 and build your own standalone copilots

At Microsoft Ignite 2023, we’re excited to announce Microsoft Copilot Studio, a low-code tool to customize Microsoft Copilot for Microsoft 365 and build standalone copilots. Copilot Studio is included in Copilot for Microsoft 365 and brings together a set of powerful conversational capabilities—from custom GPTs, to generative AI plugins, to manual topics—allowing you to:

  • Easily customize Copilot for Microsoft 365 with your own enterprise scenarios.
  • Quickly build, test, and publish standalone copilots and custom GPTs.
  • Manage and secure your customizations and standalone copilots with the right access, data, user controls, and analytics.

Copilot Studio exposes a full end-to-end lifecycle for customizations and standalone copilots within a single pane of glass—you can build, deploy, analyze, and manage all from within the same web experience. And since it’s a software as a service (SaaS), everything you create is live instantly.

Built on the foundations of Power Virtual Agents (and other Microsoft Power Platform technologies) and designed to meet the needs of both IT professionals and makers, Copilot Studio integrates with Microsoft Azure OpenAI Studio, Azure Cognitive Services, Azure Bot Service, and other Microsoft conversational AI technologies.

Copilot Studio is available today, and the integration with Copilot for Microsoft 365 is now available in public preview—get started with Copilot Studio.

Microsoft Copilot Studio

Customize Microsoft Copilot and build standalone copilots

Customizing Copilot for Microsoft 365

New data out today shows early users of Copilot for Microsoft 365 are more productive, creative, and fulfilled.1 Customers also want to be able to customize Copilot for specific enterprise scenarios and connect it to their systems of record—from customer relationship management (CRM) to enterprise resource planning (ERP) to HR—enabling Copilot to answer questions like, “What is my vacation balance?” or “Do I have any expenses to submit?”

Copilot Studio makes it simple and fast to build and publish a plugin directly to Copilot for Microsoft 365 using a drag-and-drop low-code approach that includes the logic and data connectivity to answer questions based on your business data and processes.

An example of prompts within Copilot

With the intuitive graphical builder, you can connect to your backend APIs and actions, create custom GPTs, build generative responses over your own enterprise knowledge—from your files, to SharePoint, to websites—and expose all of these capabilities into Copilot with a few clicks. In scenarios where tight business control is needed, you can even supplement these generative responses with your own custom, manually created Topic flows through the graphical builder.

Makers can import or create new plugins from existing platform components including data sources, connectors, flows, AI prompts, and custom topics. With more than 1,100 prebuilt connectors, like SAP, Workday, and ServiceNow, organizations can easily connect to all their business data. And when you need to connect a data source that doesn’t have a prebuilt connector, no problem—it’s easy to build your own.

A screenshot of a user interface asking the user to choose an action, with Read SAP table selected.

We will also make it easy to seamlessly integrate OpenAI’s services, and soon makers will be able to build their own custom GPTs right within Copilot Studio. OpenAI’s GPTs provide a new way for anyone to create a tailored version of ChatGPT that is more helpful for specific tasks.

Building your own standalone custom copilot

In addition to being able to customize Copilot for Microsoft 365, IT can also create and publish standalone custom copilots for your organization. These can be role and function specific, such as an IT support copilot, or a copilot to help your sales teams complete RFPs.

You can use the low-code graphical interface or natural language to build your copilot—and Copilot Studio will help you iteratively refine the conversation design. The product offers a host of features to streamline solution development, including collaborative commenting, graphical multi-authoring, and side-by-side coding views.

Copilot Studio offers several advanced features to enhance responses using generative AI, including responses over refined datasets, dynamically chained plugins, generative answers, prompt building, and prompt customization.  

For example, “generative answers” enables multi-turn chat over diverse datasets—from files, to SharePoint sites, to websites, to data in your own custom backends. “Generative actions” also enables dynamically chained plugins and calls to key business systems to complete user asks. These features allow makers to dynamically generate multi-turn answers and dialogues that are relevant and engaging for users, allowing them to easily customize the copilot’s responses and behavior according to their preferences and business requirements.

Microsoft Copilot Studio

Transform your organization’s productivity

Standalone copilots can be seamlessly published to internal and external websites, Microsoft Teams, mobile apps, and many more channels. Whether you want a copilot on your SharePoint to answer HR questions, or a copilot to help direct external customers on your public website and find the right product to suit their requirements, you can create and publish with ease using Copilot Studio.

Showing multiple screens possible with customization from Microsoft Copilot Studio

Managing your copilots with one integrated platform

Copilot Studio comes with governance and control features that enable IT to centrally monitor usage and analytics. The integrated admin center also offers full visibility of both Copilot for Microsoft 365 customizations and standalone copilots. IT has full visibility and control across the lifecycle with the built-in analytics dashboard. And admins can control maker and user access, secure data using company-specific policies, and manage environments all within the admin center.

graphical user interface

Get started with Microsoft Copilot Studio

To learn more about Microsoft Copilot Studio and how it can transform your organization’s productivity, visit the Copilot Studio website or sign up for our free trial today.

If you’re a professional developer, you can learn more about building standalone copilots and customizing Microsoft Copilot with Azure AI Studio. Microsoft Copilot Studio is already integrated with Azure OpenAI Studio and will continue to deepen that integration.

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1Work Trend Index.

Wed, 15 Nov 2023 02:00:00 -0600 en-US text/html https://www.microsoft.com/en-us/microsoft-365/blog/2023/11/15/announcing-microsoft-copilot-studio-customize-copilot-for-microsoft-365-and-build-your-own-standalone-copilots/
Microsoft Rolling Out Bing Chat Enterprise on Windows Copilot … – Redmondmag.com

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News
The generative AI preview is starting to arrive for Windows Insider Program Beta Channel participants.
Microsoft on Monday announced that it is now "beginning to roll out Bing Chat Enterprise in the Windows Copilot Preview for eligible commercial customers."
Bing Chat Enterprise is an AI-enabled chat service that can "generate content, analyze or compare data, summarize documents" and even write code. Microsoft claims that the data used with Bing Chat Enterprise "will not leak outside the organization." Moreover, the data are not saved and Microsoft has "no eyes-on access to it."
Windows Copilot was introduced in May, and Microsoft had indicated back then that a preview on Windows 11 would appear in June. The Windows Copilot preview is presently available as a Windows Insider Dev Channel release, but it is also "currently rolling out" to Windows Insider Program participants in the Beta Channel.
The Beta Channel is a more stable version of early Windows Insider Program test releases than Dev Channel releases. Maybe some organizations use the Beta Channel for production work, and it’s these organizations that may see the new Bing Chat Enterprise feature on Windows Copilot preview.
Eligible Subscriptions
Microsoft has described which commercial customers will be eligible to use Bing Chat Enterprise in Windows Copilot in this document. It’s the E3/E5-type Microsoft 365 subscribers that may see the new Bing Chat Enterprise feature on Windows Copilot preview.
Microsoft is turning on Bing Chat Enterprise by default for those E5/E3-type customers, starting this month and the next, for organizations with the following subscriptions:
Microsoft noted in a exact Bing blog post that educational faculty members with Microsoft 365 A3/A5 subscriptions were getting Bing Chat Enterprise "at no additional cost." Students, though, don’t get access.
This Bing blog announcement also noted that Bing Chat Enterprise is "now supported in the Chrome desktop browser (using the latest Stable Channel update) for Windows, Mac, and Linux." Microsoft also pledged to add Bing Chat Enterprise support for "other browsers," as well as on mobile devices via the Edge Mobile app, which has Microsoft’s Swiftkey support.
Bing, Browser and Mobile Support
The Bing Chat Enterprise preview also is available online via Bing.com search and via the Microsoft Edge browser’s Sidebar feature. It’s "free" via those venues for E3/E5-type subscribers. Here’s how Microsoft’s Bing Chat Enterprise landing page described that aspect:
Bing Chat Enterprise is available via bing.com/chat and the Microsoft Edge for Business sidebar at no additional cost for customers who are licensed for Microsoft 365 E3, E5, Business Standard, Business Premium, or A3 or A5 for faculty.
Microsoft also plans to sell Bing Chat Enterprise in a "Standalone" subscription offering, which, when it’s available, will be priced at $5 per user per month.
Microsoft’s document included instructions for IT pros on how to turn on Bing Chat Enterprise if it hasn’t somehow been enabled by default. It’s also possible to turn it off, but Microsoft warned that users will still have access to the consumer Bing Chat experience, which "does not offer commercial data protection."
About the Author
Kurt Mackie is senior news producer for 1105 Media’s Converge360 group.

Satya Nadella, Microsoft’s chairman and CEO, announced, “We are the Copilot company,” during Wednesday’s Ignite keynote.
Microsoft will soon be deploying its own custom chips to power the company’s AI and cloud services.
Microsoft’s latest offering will also continue the company’s trend of strong AI integration hooks.
Microsoft’s Ignite event happening this week elicited the declaration that “Microsoft is the Copilot company” now, and there were lots of product announcements attesting to it.
The second Tuesday of the month is here, and with that comes the arrival of Microsoft’s cumulative security update for November, packed with fixes for a modest 63 flaws.
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Thu, 16 Nov 2023 18:53:00 -0600 Bill Taylor en-US text/html https://www.inferse.com/798523/microsoft-rolling-out-bing-chat-enterprise-on-windows-copilot-redmondmag-com/




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