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ISEB-BA1 Foundation Certificate in Business Analysis approach |

ISEB-BA1 approach - Foundation Certificate in Business Analysis Updated: 2023

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Exam Code: ISEB-BA1 Foundation Certificate in Business Analysis approach November 2023 by team

ISEB-BA1 Foundation Certificate in Business Analysis

EXAM NAME: Foundation Certificate in Business Analysis

The role and competencies of a business analyst
How to identify and evaluate options for improving your business
Investigative techniques, including interviews, workshops, prototyping and scenarios
How to categorise, analyse and manage stakeholders
Making a business case and assessing feasibility
How to document, manage and validate requirements

List the key principles of business analysis.
a. Root causes, not symptoms.
b. Business improvement, not IT system change.
c. Options, not solutions.
d. Feasible, contributing requirements, not meeting all requests.
e. Entire business change lifecycle, not just requirements definitions.
f. Negotiation, not avoidance.

Describe the variants of the business analyst role.
a. Enterprise.
b. Technical/systems.
c. Digital.
d. Project.
e. Proxy product owner.

a. Personal qualities.
b. Business knowledge.
c. Professional techniques.

Describe business analysis and the strategic context.
a. Analyse and discuss.
b. Build credibility.
c. Question appropriateness.
d. Analyse effectiveness.
e. Provide leadership and influence.

Define the factors assessed using PESTLE to analyse an external environment
a. Political.
b. Environmental.
c. Socio-cultural.
d. Technological.
e. Legal.
f. Economic

Idenitfy the elements of the VMOST technique used to analyse an internal environment.
a. Vision.
b. Mission.
c. Objectives.
d. Strategy.
e. Tactics.

a. Critical success factors (CSFs).
b. Key performance indicators (KPIs).
These techniques are used to measure how
an organisation is performing. Critical success
factors are descriptions of the critical factors
that must be in place for the organisation to
achieve defined objectives and KPIs are the
quantitative measurements of performance that
track the achievement of CSFs. Candidates should
recognise examples and use of these performance
measurement tools.
Indicative content
a. Strengths, weaknesses, opportunities and threats.
b. Internal and external factors.
a. POPIT™.
b. Business model canvas.

There are various aspects to consider when
executing an organisational strategy. These
include the results of the internal and external
environment analysis and the gap between the
organisation’s current and desired target state.
POPIT™ provides a useful model to ensure that all
elements of the organisation’s strategy are being
considered, while the business model canvas
provides a means through which to develop and
execute strategy. Candidates should recognise
these techniques, but shall not be tested on their

3.6 Describe the following techniques used in strategy execution.

Identify the activities in the Business Analysis Service Framework (BASF).
a. Situation investigation and problem analysis.
b. Feasibility assessment and business case development.
c. Business process improvement.
d. Requirements definition.
e. Business acceptance testing.
f. Business change deployment.
g. Stakeholder engagement.

• Supplier.
• Input.
• Process.
• Output.
• Customer.
b. Value chain analysis.
• Primary activities.
• Support activities.
c. Value propositions.
• Product/service.
• Image.
• Customer relationship.
Foundation Certificate in Business Analysis
ISEB Certificate approach

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Foundation Certificate in Business(R) Analysis
Question: 151
The senior managers of an organisation recognise that they employ knowledgeable, committed
staff. Under which category of a SWOT will this be recorded?
A. Weaknesses,
B. Opportunities.
C. Threats.
D. Strengths.
Answer: D
Question: 152
Which of the following represents the total cash flows of an investment, over a period of time,
adjusted to reflect the time value of money?
A. The Internal Rate of Return.
B. The Time to Payback.
C. The Net Present Value.
D. The Return on Investment.
Answer: C
Question: 153
A business analyst wishes to show that a company wants to store information about different
types of product. Some attributes are common to every product (for example; product name) but
other attributes only apply to certain product types. For example, product material only applies
to accessory products. Which of the following constructs could the business analyst use to
represent this on a class model?
A. An association class.
B. A many-to-many multiplicity.
C. A generalisation structure.
D. An <> structure.
Answer: C
Question: 154
Which of the following would BEST be managed with the "keep satisfied" stakeholder
management strategy?
A. Those with high power/influence and no interest in the project.
B. Those with high power/influence and some interest in the project.
C. Those with some power/influence and high interest in the project.
D. Those with some power/influence and some interest in the project.
Answer: B
Question: 155
Which of the following would be an appropriate name for a use case that allows a project
manager to allocate resources to a project?
A. Assign resources.
B. Resource.
C. Project Manager.
D. Project.
Answer: A
Question: 156
Which of the following lists includes only activities that are defined as support activities in the
value chain?
A. Firm infrastructure, service, marketing and sales.
B. Inbound logistics, outbound logistics, operations.
C. Procurement, technology development, human resource management.
D. Service, procurement, firm infrastructure.
Answer: C
Question: 157
The entity relationship model below shows the relationship between Customer and Order.
Which of the following business rules is correct?
A. An order may be placed by many customers.
B. A customer may place many orders.
C. A customer may never place an order.
D. An order need not be placed by a customer.
Answer: B
Question: 158
What is the business analyst doing when he or she compares the BAM with the current business
A. Conceptual modelling.
B. Analysing perspective.
C. Gap analysis.
D. Defining CATVVOE.
Answer: C
Question: 159
An IT department needs to upgrade its hardware to run the new version of an established
operating system. The cost of this required upgrade is $2 million. As an alternative, the IT
director has suggested that the company should change to a completely different operating
system. Although this will cost $6 million, the change will bring many other benefits, including
cheaper maintenance costs and increased security. What is the avoided cost in his proposal?
A. $2 million.
B. $4 million.
C. $6 million.
D. $8 million.
Answer: A
Question: 160
Which of the following actions could sustain business change?
A. Develop the coaching skills of selected staff members.
B. Establish clear benefits for selected, powerful stakeholders.
C. Retain the previous system and its associated processes.
D. Ensure that improved staff performance is not rewarded.
Answer: A
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The harmonisation of standards for electronic identification across the EU should normally be soporific enough to send even the most Club-Mate-hyped hacker straight to sleep, but as Computer Weekly reports, discussion of this reform in the EU corridors of power has caused significant unrest among cyber security experts. Just how can providing Europeans with a harmonised digital ID be so controversial? As you might imagine, the devil lies in the detail.

At issue is the eIDAS Regulation, a system which, in the words of its website: “ensures that people and businesses can use their own national electronic identification schemes (eIDs) to access public services available online in other EU countries,” and “creates a European internal market for trust services by ensuring that they will work across borders and have the same legal status as their traditional paper-based equivalents,” and the point of concern lies with its application to websites. The EU want to ensure that Europeans can digitally verify businesses as well as individuals they deal with, and since that includes websites, they want to insert a provision allowing countries to mandate their own trusted root certificates. At a stroke, this opens the potential for state actors to snoop on all encrypted online traffic, something which would compromise the security of all.

Sadly for Europeans, this isn’t the only questionable online regulation effort from that region.

Thanks [Joyce Ng] for the tip.

Wed, 01 Nov 2023 12:00:00 -0500 Jenny List en-US text/html
Certificate of Deposit (CDs)

A jumbo certificate of deposit is a CD that has a larger minimum deposit, which is $100,000, compared to regular CDs. Traditional certificates of deposit typically have a minimum deposit of $2,500. As with traditional certificates of deposit, interest earned is paid at maturity along with return of the principal.

Tue, 14 Nov 2023 10:00:00 -0600 en text/html
Cybersecurity Certificate

Keep Us Safe in the 21st Century

from Infrastructure, to Self-Driving Cars, to Healthcare and everything in-between!

Cybersecurity is the practice of ensuring the confidentiality, integrity, and availability of information within interconnected systems. Cybersecurity requires extending the typical design and trade-off space to include protection and resiliency to combat malicious actors. Thinking like an adversary becomes a core competency of students in the program, and enables certificate graduates to approach the design and (re)development of systems from a more strategic security-centric mindset. The Cybersecurity Certificate guides students through foundational computer science and statistics concepts necessary for analyzing threat potentials and attack surfaces, building on those with competencies in critical system infrastructure through databases and networks, and further specialized them through two cybersecurity intensive courses.

Course ID Title Hrs. Topic
COSC 2030 Computer Science II 4 Learn the basics of how computing systems store and process information.
COSC 4010 Cyber Security syllabus Course 3 Get introduced to a rotating "hot-topic" in cybersecurity.
COSC 4760 Computer Networks 3 Learn the foundations to how our communication and information infrastructures are connected
COSC 4765 Computer Security 3 Dive into the world Computer Security - leave wanting more!
COSC 4820 Database Systems 3 Learn about the technologies and ideas that store/process our modern day information - from traditional databases to blockchain
STAT 2010, 2050, 2070, or 4220 4 Finding attackers is like finding a needle in a haystack - learn the basic methods for identifying and defining patterns of behavior

Note: COSC 4760 can also be replaced by the ECE version ECE 4870 or a second COSC 4010: Cyber Security syllabus Course

Job Outlook

There are over half a million job openings in Cybersecurity throughout the US - many of which can be done remotely. Jobs exist throughout at the experience spectrum - with current needs/job openings at all levels. According to the average salary for  Cybersecurity jobs ranges from 85K-115K+ / year.

Non-Traditional Students

Learners working towards the completion of the cybersecurity certificate pathway independently of another major at UWYO are be eligible for CEDAR sponsored scholarships that supplement their coursework by sponsoring/paying for industry-recognized certifications (e.g. Certified Ethical Hacker, GIAC, CISM).

Sun, 12 Nov 2023 07:21:00 -0600 en text/html
Teacher Certification Certification

Have you:

  • Met all of the University of North Georgia's institutional requirements?
  • Met all of the graduation requirements for your teacher certification program?
  • Completed our teacher preparation program, in a specific teaching field?

If so, then you are eligible to apply for a Georgia teaching certificate!

Establishing Connection...

Fri, 08 Nov 2019 20:38:00 -0600 en text/html
Executive Scholar Certificate


The Kellogg Executive Scholar Certificate gives you the opportunity to earn a credential from a world-class business school, leadership development paths aligned with your unique goals, and exceptional Scholar benefits which include:

  • A Certificate of Professional Achievement, including a digital certificate for your social media profile
  • A 15% discount on all Executive Education year-long Chief Officer Programs
  • A 30% discount on Kellogg Executive Education open enrollment programs
  • Membership in the global Kellogg alumni network and access to the online network
  • Opportunities to participate in alumni clubs and events
  • Access to cutting-edge research and thought leadership content from Kellogg faculty and leading practitioners
  • A Kellogg branded email account

Please note that personalized career advice is not available to Executive Scholars.


Organizations who support completion of the Executive Scholar Certificate enjoy:

  • A flexible option to develop current and future leaders with limited time away from the workplace
  • Expansive program offerings to help your employees build and strengthen a variety of competencies
  • Employees return with broadened industry and global perspectives
  • Kellogg's focus on practical application means executives can have an immediate, positive impact
Sun, 17 Sep 2023 16:16:00 -0500 en text/html
The Best SSL Certificate Services To Buy From In 2023

Most websites include SSL protection because it’s so helpful for SEO and it protects all the data flowing to and from the site. Also, most of the best website builders and web hosting providers offer free SSLs. If you don’t already know which SSL certificate you need, keep memorizing for an easy explanation.

What Is an SSL Certificate and How Does It Work?

You can think of an SSL certificate as your website’s passport. It helps a browser or web server authenticate a website’s identity so your site is trustworthy (the HTTPS indicates this). It also encrypts data, so any data to or from your site gets scrambled so it’s unreadable by anyone “listening in.”

The Difference Between Types of SSL Certificates


This certificate is the least expensive and least secure of all SSL certificates. All it requires for authentication is verification that the domain is registered to the domain owner (via WHOIS database).

Best for: Personal project websites


There’s much more info to check on an OV SSL, and therefore it’s more secure than a DV SSL. In addition to checking the domain validity, there’s also a check on the organization that owns the domain, plus its address and location.

Best for: Business or non-profit websites


For the strongest protection, there are EV SSL certificates. The validation process checks for the name of the business, address and location. Also, you can find the name of the business in the SSL info window (click on the padlock next to a URL), which is further validation. These certificates also come with the largest monetary warranties.

Best for: E-commerce businesses.

Who Needs an SSL Certificate?

Everyone who owns a website should have an SSL certificate. If your site isn’t protected by an SSL certificate, it gets a “not secure” mark from Google. Plus, if you want any of your content or your site to rank well in search engines, you need that virtual padlock. Most importantly, though, yes you need an SSL certificate to protect your site and its users.

How Do SSL Warranties Work?

We took note of warranties and their values in our reviews of the best SSL certificate services because it’s important to know how well you’re protected should something go wrong. Most SSLs come with a warranty that ensures your certificate will work as intended. For example, if a payment is made on your SSL-protected site and the end-user is a victim of fraud because of an SSL failure, the warranty will pay the fraudulent-related fees.

Mon, 06 Nov 2023 02:57:00 -0600 Amy Nichol Smith en-US text/html Apply for Certification Today!

Privacy Overview

This website uses cookies to Improve your experience while you navigate through the website. Out of these, the cookies that are categorized as necessary are stored on your browser as they are essential for the working of basic functionalities of the website. We also use third-party cookies that help us analyze and understand how you use this website. These cookies will be stored in your browser only with your consent. You also have the option to opt-out of these cookies. But opting out of some of these cookies may affect your browsing experience.

Necessary cookies are absolutely essential for the website to function properly. This category only includes cookies that ensures basic functionalities and security features of the website. These cookies do not store any personal information.

Any cookies that may not be particularly necessary for the website to function and is used specifically to collect user personal data via analytics, ads, other embedded contents are termed as non-necessary cookies. It is mandatory to procure user consent prior to running these cookies on your website.

Mon, 31 Jul 2023 21:26:00 -0500 en-US text/html
Safety Certificates

ISA and the Automation Standards Compliance Institute (ASCI) worked with industry experts who are active on the ISA/IEC 61511 standard committee to develop three certificate exams that are designed to increase knowledge and awareness of the ISA/IEC 61511 standards. Compliance with the standard requires a focused and continuous approach to functional safety. The standard is a performance-based standard, so there is a need for competent and qualified people to develop and monitor the application of the standard to a facility or process. View the comparison chart here to learn how ISA/IEC 61511 Safety Instrumented Systems Certificate Program compare to other safety programs. The ISA/IEC 61511 specialist certificates are awarded to those who successfully complete a designated training program, any prerequisites (for Certificates 2 and 3), and pass a multiple-choice exam. 

There are no required prerequisites or applications for this program; however, it is highly recommended that applicants are familiar with the ISA/IEC 61511 standards.

ISA/IEC 61511 Certificate Requirements

Each certificate requires you to successfully complete a course and pass the exam. Registration includes the course and test fee, which allows you to take one electronic test and includes application processing fees. To register, click on one of the courses below and complete payment. An ISA/IEC 61511 certificate test must be taken within six (6) months of the last day of the certificate program required course. Successful completion of Certificate test 1 is required to sit for Certificate Exams 2 and 3, but 2 and 3 may be taken in any order. Applicants are notified after completion of required courses that they are eligible to take the exams.

Certificate 1: ISA/IEC 61511 Safety Instrumented Systems (SIS) Fundamentals Specialist

  • Successful completion of the Safety Instrumented Systems: A Life-Cycle Approach course and exam. Choose one of the following formats:

Certificate 2: ISA/IEC 61511 Safety Integrity Level (SIL) Selection Specialist

  • Obtain the ISA/IEC 61511 SIS Fundamentals Specialist certificate.
  • Successful completion of the Advanced Safety Integrity Level Selection course and exam. Choose one of the following formats:

Certificate 3: ISA/IEC 61511 Safety Integrity Level (SIL) Verification Specialist

  • Obtain the ISA/IEC 61511 SIS Fundamentals Specialist certificate.
  • Successful completion of the Advanced Design and SIL Verification course and exam. Choose one of the following formats:
ISA/IEC 61511 Safety Instrumented Systems (SIS) Expert
  • Individuals who successfully achieve Certificates 1, 2, and 3 are automatically designated as an ISA/IEC 61511 SIS Expert.


You are not required to renew your ISA/IEC 61511 Certificate(s); however, once obtained your certificate(s) will only be considered current for three (3) years. To learn more about extending the current status of your certificate(s), visit the Certificate Renewal page.

Mon, 08 Aug 2022 09:12:00 -0500 en text/html Multi-Tiered Approach to Trauma Graduate Certificate


Online Program

The Multi-Tiered Approach to Trauma Graduate Certificate is an online, five-course program designed to prepare you to implement trauma-informed practices and policies within your professional practice.

This certificate was designed with busy working professionals and students in mind, offering maximum flexibility to accommodate your demanding schedule. The online curriculum allows students the flexibility to work around their busy schedule, time zone, and professional demands.

Did You Know?

Trauma is a global public health crisis that has only increased since the COVID-19 pandemic. Adverse childhood experiences, or ACES, refers to specific traumatic experiences a person experiences in childhood. In the United States alone, over 60% of adults surveyed have at least one type of adverse childhood experience before the age of 18 and 1 in 6 adults report having experienced four or more types of ACES (CDC, 2022).

Illustration of a tree with deep roots, text superimposed: Multitiered Approach to Trauma Graduate Certificate.History Does Not Define The Future

Childhood trauma has lasting impacts that can permeate into adulthood, communities, and society at large. However, childhood trauma can be prevented, and the negative outcomes can be mitigated. A history of trauma does not have to define a person’s future. Healthy opportunities for people, families, and society occur when healthcare systems, education systems, community centers, child welfare organizations, family support organizations, mental health providers, and policy leaders adopt trauma-responsive and trauma-informed practices. This certificate is designed to equip professionals across a variety of settings to be a part of the positive change needed in our communities.

Who Should Apply?

Group of people including professionals, nurses, doctors of varying ages, genders, and ethnicities. This program is for anyone who wants to be an agent of positive change within their professional journey. This program’s innovative design allows student participants to customize their learning to meet their specific professional and learning needs.

All students receive the same foundational course during the first three semesters. The last two semesters, students focus their learning on applying core knowledge to their specific profession and setting.

This program is not limited to any specific field of study. It is highly recommended for anyone in any profession within a healthcare, education, public health, child welfare, mental health, or policy and leadership setting.


  • OTC 601 – Individual Impact of Trauma Across the Lifespan

    Course Description: Course focus is on the impact of trauma on neurological development and implications for health, education, and relationships across the lifespan.

    Course Overview: This course provides a foundation of concepts that the remainder of the certificate program will build upon. This course guides students through the process of understanding core evidence related to trauma’s impact on an individual and synthesizing that evidence to application relevant to the student’s area of practice.

  • OTC 603 – Trauma and Context Specific Considerations

    Course Description: Course focus is on the impact of trauma on family and communities.

    Course Overview: This course builds on the content of OT601 to consider how trauma impacts the systems that individuals interact with and reside in. Students in this course consider how trauma permeates beyond the individual and into families, local geographic communities, and communities of shared experiences. Specific communities of shared experiences addressed in this course include displaced populations, human trafficking, justice systems, houselessness, education systems, neurodiversity, health equity and accessibility.

  • OTC 605 – Historical Trauma

    Course Description: Course focus is on the impact of historical trauma on individual and community health and wellbeing.

    Course Overview: This course builds on foundational concepts in OTC 601 and OTC 603 and addresses issues of historical trauma and social systems of oppression that cause trauma. Students apply this content to their understanding of trauma at individual and community levels.

  • OTC 610 – Systems Assessment Using a Trauma Lens

    Course Description: Course focus is to apply multitiered approach to trauma when assessing a specific practice area and context.

    Course Overview: This course contextualizes the content of courses OTC 601, OTC 603, and OTC 605 to the student’s area of expertise and interest. In this course, students will apply summative concepts to complete an assessment of a practice area and local context chosen by the student. Emphasis is on application of multitiered approaches to trauma using evidence informed processes.

  • OTC 615 – Trauma Responsive Program Design

    Course Description: Course focus is on practical implementation of course concepts into the student’s professional setting.

    Course Overview: This is the final course in the certificate. Students will complete a project that is unique to their practice area and/or area of interest. The project outlines next steps for increasing trauma responsive practice within their setting and/or to promote their professional growth. The goal is for students to develop a project they can feasibly implement within 6 months of completing the certificate.

Application Process

Admission Timeline:

  • The program admits a fall cohort annually (August start)
  • Deadline to apply is August 1

Application Fees:

  • Domestic applicants and green card holders: $50
  • International applicants: $60

Instructions for Completing Application

  • The following must be submitted directly to the Multitiered Approach to Trauma program:

    UAB School of Health Professions
    Multitiered Approach to Trauma Graduate Certificate
    SHPB 371, 1720 2nd Avenue South
    Birmingham, AL 35294-1212

  • Final Steps:

    The program director will contact you regarding next steps in your application process.

    A non-refundable deposit of $300 dollars (U.S. currency) must be submitted with the letter to retain a slot in the upcoming class. The deposit will be applied to the student’s account after classes begin.

Tuition and Fees

UAB’s tuition and fees are competitively priced. Learners in the online Multi-Tiered Approach to Trauma Graduate Certificate program pay online fees. For general information, visit the UAB Tuition and Fees webpage and scroll down to the "Online Courses Offered" section - we are part of the School of Health Professions.

Frequently Asked Questions

  • Do I have to be an occupational therapy practitioner to enroll?

    No! This certificate is provided through the UAB Department of Occupational Therapy, but it is applicable and open to many professions including teachers, education administration, early intervention and early childhood development providers, nurses, physical therapists, occupational therapists, speech language pathologists, counselors, marriage and family therapists, social workers, family and criminal court judges, nutritionists and dietitians, physicians, psychologists, dentists, optometrists, policy leaders, health service administrators, and business leadership.

  • I have a history of trauma. Will program content be delivered in a way that is safe for me and reduce my own re-traumatization?

    Every effort is made in this course to teach trauma-responsive practices in a way that does not trigger re-traumatization. Some examples of this include:

    • You will not be asked to disclose any personal history during this program.
    • Trauma will be discussed during this program and, when possible, case studies will be presented with a choice of two options and content warnings so that students can choose the case most interesting and/or least triggering for them.
    • Students will create an individual safety plan for learning at the beginning of each course.
    • Each student must agree to the program’s rules to ensure students create a safe learning environment for each other.
    • The asynchronous design of this program allows students to engage in the content on their own schedule.
  • I am not in the United States. Can I still enroll in the program?

    Yes! The asynchronous design of this certificate accommodates varying time zones. International applicants must meet the English proficiency requirements for the UAB Graduate School. Click here for those guidelines.

  • How many credit hours is the certificate?

    Each course is three (3) semester hours. The entire certificate includes 15 credit hours.

Fri, 23 Jun 2023 16:06:00 -0500 en-US text/html
School of Media Studies

Immerse yourself in documentary filmmaking—production and theory—in New York City, the world's documentary capital. The Graduate Certificate in Documentary Media Studies is an intensive professional education program for prospective documentarians. In the course of one year, you develop, shoot, direct, and edit an original short documentary film on a New York City–related subject. Applicants must have a bachelor's degree from an accredited institution and submit a portfolio; previous study of filmmaking is not required.

Learn from Professional Filmmakers

Central to the intensive one-year curriculum is Doc Talks, a monthly screening series. Doc Talks invites guest artists and professionals in the field of documentary cinema to share insights into their work and the media industry with Documentary Studies students. Additionally, every spring, as part of the Dorothy H. Hirshon Residency, a distinguished filmmaker leads master classes to which certificate students are invited.

Read more about the curriculum

Truth Be Told Festival

The Documentary Media Studies program culminates in a student documentary festival, Truth Be Told, at the end of each school year. At the festival, certificate students' films are publicly screened and discussed by the filmmakers and faculty. The films are the products of students' yearlong study of documentary production, history, and theory.

Visit the Truth Be Told website

Career Paths

Certificate holders are qualified to become documentary editors, field producers, cinematographers, directors, and researchers and take up related positions in media distribution, museum programming, festival organization, and broadcast productions. All 2018 graduates were employed or pursuing further education within 12 months of graduating.

Some students continue their graduate studies in pursuit of a master's or PhD. Students who complete this certificate are invited to apply for the MA in Media Studies or MS in Media Management programs. If admitted, students who complete this certificate can transfer all credits from the certificate, provided that grades of B or better were received in the courses.

Conversely, MA in Media Studies or MS in Media Management students may apply to pursue the Documentary Media Studies certificate in their second year of study. If they are admitted, all credits will apply to their respective degrees, provided that grades of B or better were received in the courses.

Read alumni news on the program blog

Fri, 14 Aug 2020 01:54:00 -0500 en text/html

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