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FCBA BCS Foundation Certificate in Business Analysis

Exam ID : FCBA
Exam Title : BCS Foundation Certificate in Business(R) Analysis (ISEB)
Questions : 40
Passing Marks : 26 (65%)
Duration : 60 min.
Exam Type : Multiple Choice

The format for the examination is a one hour multiple-choice examination consisting of 40 questions. The examination is closed book (no materials can be taken into the examination room). The pass mark is 26/40 (65%).

Take your first step on your business analysis career path by attaining a certification that employers around the world respect and value
Understand how to identify and evaluate options for improving your business
Develop skills and knowledge to support successful business change programmes within your organisation
Attain one of the four modules you need to gain the International Diploma in Business Analysis

- What is Business Analysis (2.5%)
- The Competencies of a Business Analyst (2.5%)
- Strategy Analysis (7.5%)
- The Business Analysis Process Model (5%)
- Investigation techniques (15%)
- Stakeholder Analysis and Management (10%)
- Modelling Business Processes (10%)
- Defining the solution (5%)
- Making a Business and Financial Case (10%)
- Establishing the Requirements (7.5%)
- Documenting and Managing Requirements (7.5%)
- Modelling Requirements (7.5%)
- Delivering the Requirements (5%)
- Delivering the Business Solution (5%)

Candidates should be able to demonstrate knowledge and understanding of business analysis principles and techniques. Key areas are:
 the role and competencies of a business analyst
 strategy analysis
 business system and business process modelling
 stakeholder analysis
 investigation and modelling techniques
 requirements engineering
 business case development
This certification provides a foundation for the range of specialist BCS modular certificates in the areas of Business Analysis, IS Consultancy and Business Change. The certification can also be used as the knowledge-based specialist module for the Diploma in Business Analysis. In addition, the certification provides foundation-level Business Analysis knowledge for specialists in other disciplines, particularly Project Managers and System Developers.
The syllabus is based on the BCS publication Business Analysis, 3rd edition, and it is recommended that this text is studied by those preparing to take this examination. The headings listed in the syllabus relate to the relevant chapter headings, section headings and text included in this publication.

1. What is Business Analysis (2.5%)
1.1 The origins of business analysis
1.2 The development of business analysis
 The impact of outsourcing
 Competitive advantage of using IT
 Successful business change
 The importance of the business analyst
 Business analysts as internal consultants
1.3 The scope of business analysis work
 The range of analysis activities
 Strategic analysis and definition
 IT systems analysis
 Business analysis
1.4 Taking a holistic approach
1.5 The role and responsibilities of a business analyst
 Definition of the business analyst role
 Further aspects of the business analyst role 2. The Competencies of a Business Analyst (2.5%)
2.1 Personal qualities
2.2 Business knowledge
2.3 Professional techniques
2.4 The development of competencies
3. Strategy Analysis (7.5%)
3.1 The context for strategy
3.2 The definition of strategy (Johnson, Scholes and Whittington 2008)
3.3 Strategy development
3.4 External environment analysis
 PESTLE analysis
 Porters five forces model
3.5 Internal environment analysis
 MOST analysis
 Resource Audit
 Boston Box
3.6 SWOT analysis
3.7 Executing strategy
 The McKinsey 7-S model
 The Balanced Business Scorecard
 Critical Success Factors and Key Performance Indicators
4. The Business Analysis Process Model (5%)
4.1 An approach to problem-solving
4.2 Stages of the business analysis process model
 Investigate the situation
 Consider the perspectives
 Analyse the needs
 Evaluate the options
 Define the requirements
4.3 Objectives of the process model stages
4.4 Procedure for each process model stage
4.5 Techniques used within each process model stage
5. Investigation techniques (15%)
5.1 Interviews
 Advantages and disadvantages of interviewing
 Preparing for interviewing
 Conducting the interview
 Following up the interview
5.2 Observation
 Advantages and disadvantages of observation
 Formal observation
 Protocol analysis
 Shadowing
 Ethnographic studies
5.3 Workshops
 Advantages and disadvantages of workshops
 Preparing for the workshop
 Facilitating the workshop
 Techniques
 Following the workshop
5.4 Scenarios
 Advantages and disadvantages of scenarios
 Process for developing scenarios
 Documenting scenarios
5.5 Prototyping
 Advantages and disadvantages of prototyping
5.6 Quantitative approaches
 Surveys or Questionnaires
 Special Purpose Records
 Activity Sampling
 Document Analysis
5.7 Documenting the current situation
 Rich Pictures
 Mind Maps
6. Stakeholder Analysis and Management (10%)
6.1 Stakeholder categories and identification
 Customers
 Partners
 Suppliers
 Competitors
 Regulators
 Owners
 Employees
 Managers
6.2 Analysing stakeholders
 The Power/Interest Grid
6.3 Stakeholder management strategies
 No or low interest and no or low power (or influence)
 Some or high interest but no or low power (or influence)
 No or low to high interest but some power (or influence)
 No or low interest but high power (or influence)
 Some interest and high power (or influence)
 High interest and high power (or influence)
6.4 Managing stakeholders
 Stakeholder plan/assessment
6.5 Understanding stakeholder perspectives
 Soft Systems Methodology
 Analysing the perspectives
6.6 Business activity models
 Creating a business activity model
 Types of activities – Plan, Enable, Do, Monitor, Control
 Developing a consensus model
7. Modelling Business Processes (10%)
7.1 Organisational context
 Functional view of an organisation
7.2 An alternative view of an organisation
7.3 The organisational view of business processes
7.4 Value propositions
7.5 Process models
 Business events
 Developing the business process model
7.6 Analysing the as-is process model
7.7 Improving business processes (to-be business process)
 Business rules
 Simplify the process
 Remove bottlenecks
 Change the sequence of tasks
 Redefine process boundary
 Automate the processing
 Redesign the process
8. Defining the solution (5%)
8.1 Gap analysis
 Identifying areas of concern
 Framework for gap analysis (elements of POPIT model)
 Formulating options
8.2 Introduction to Business Architecture
8.3 Definition of Business Architecture
8.4 Business Architecture techniques
 Definition of a capability model
 Definition of a value stream
9. Making a Business and Financial Case (10%)
9.1 The business case in the project lifecycle
9.2 Identifying options
9.3 Assessing project feasibility
 Business feasibility
 Technical feasibility
 Financial feasibility
9.4 Structure of a business case
 Contents of a business case
 Categories of costs and benefits
 Impact assessment
 Risk assessment
9.5 Investment appraisal
 Payback
 Discounted cash flow and Internal rate of return
10. Establishing the Requirements (7.5%)
10.1 A framework for requirements engineering
10.2 Actors in requirements engineering
 The business representatives
 The project team
10.3 Requirements elicitation
 Tacit and explicit knowledge
 Requirements elicitation techniques
10.4 Requirements analysis
 Requirements filters
 SMART requirements
10.5 Requirements validation
11. Documenting and Managing Requirements (7.5%)
11.1 The requirements document
 Structure
 Content of the requirements document
11.2 The requirements catalogue
 Types of requirements; general, technical, functional and non-functional
 Hierarchy of requirements
 Documenting a requirement
11.3 Managing requirements
 Elements of requirements management 12. Modelling Requirements (7.5%)
12.1 Modelling system functions
 Use case diagrams
12.2 Modelling system data
 Entity Relationship Diagrams
o Entities, attributes and relationships
o Types of relationships
 Class Models
o Objects and classes
o Attributes
o Associations
13. Delivering the Requirements (5%)
13.1 Delivering the solution
13.2 Context
13.3 Lifecycles
 The waterfall lifecycle
 The ‘V model lifecycle
 Incremental lifecycle
 Iterative systems development lifecycle
14. Delivering the Business Solution (5%)
14.1 BA role in the business change lifecycle
14.2 Design stage
 Information and Technology
o Design
o Development
o Testing
14.3 Implementation stage
 SARAH model
14.4 Realisation stage
 Contents of the benefits plan
BCS Foundation Certificate in Business Analysis
ISEB Certificate Free PDF

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BCS Foundation Certificate in Business(R) Analysis
Question: 142
Which of the following statements is true?
A. Shadowing is an effective way of preparing test scripts for user acceptance.
B. Rich pictures and mind maps are used to document the requirements for the IT
C. Interviews are effective in building a consensus view and securing agreement
from a diverse group.
D. Ethnographic Studies are concerned with the long term observation of the
business environment.
Answer: D
Question: 143
The following is a list of statements concerning investigation techniques.
a. Questionnaires are an effective way of developing rapport with the business
users. b. Workshops are an effective way of obtaining user buy-in and acceptance.
c. Protocol analysis involves following a user for a period to find out what they do.
d. Scenarios can be used as an effective basis for the development of prototypes.
Which of the following is correct?
A. Statements a and c are incorrect, statements b and d are correct.
B. Statements a and d are incorrect, statements b and c are correct
C. Statements b and c are incorrect, statements a and d are correct.
D. Statements c and d are incorrect, statements a and b are correct.
Answer: A
Question: 144
A business case for a project claims that the new system will provide managers with
more time to think creatively about strategic issues. What would this be classified
as in a cost- benefit analysis?
A. An intangible cost.
B. A tangible benefit.
C. An intangible benefit.
D. A tangible cost.
Answer: C
Question: 145
Which of the following BEST describes the cause of a bottleneck in a business
A. A step where one actor passes the process to another actor.
B. A mismatch between the capacities of related process steps.
C. An unnecessary step or steps in a sequence of process steps.
D. A number of related steps that are carried out by different actors.
Answer: B
Question: 146
Which of the following diagrams explicitly shows the sequence of tasks?
A. A swim-lane diagram.
B. A use case diagram.
C. A business activity model.
D. A class model.
Answer: A
Question: 147
Which of the following BEST describes the term value proposition?
A. The net present value of a proposed project.
B. The value that a product or service offers to customers.
C. The proposed value of benefits in a cost-benefit analysis.
D. The value of the Internal Rate of Return of a project.
Answer: B
Question: 148
Which of the following is an advantage to the host organisation of using an
internal consultant to conduct a business analysis project?
A. They will have a broad business perspective.
B. They will be familiar with the host organisation.
C. They will only be paid when they are needed.
D. They will have a dispassionate view of the host organisation.
Answer: B
Question: 149
The following is a list of statements about stakeholders and stakeholder
management. a. A customer can be considered as a stakeholder in a project.
b. A supplier can be considered as a stakeholder in a project.
c. Stakeholders' positions do not remain static during the life of the project. d.
Communication must not be tailored to each stakeholder in the project. Which of
the following is correct?
A. Statements a, b and c are correct, statement d is incorrect.
B. All four statements are correct.
C. Statements a and c are correct, statements b and d are incorrect.
D. Statements b and c are correct, statements a and d are incorrect.
Answer: A
Question: 150
Which of the following statements about business activity models (BAM) is
A. A BAM flowcharts the sequence of business events.
B. A BAM will show who carries out business activities.
C. A BAM is a model of the organisation s processes.
D. A BAM will be defined for each business perspective.
Answer: D
Question: 151
The senior managers of an organisation recognise that they employ
knowledgeable, committed staff. Under which category of a SWOT will this be
A. Weaknesses,
B. Opportunities.
C. Threats.
D. Strengths.
Answer: D
Question: 152
Which of the following represents the total cash flows of an investment, over a
period of time, adjusted to reflect the time value of money?
A. The Internal Rate of Return.
B. The Time to Payback.
C. The Net Present Value.
D. The Return on Investment.
Answer: C
Question: 153
A business analyst wishes to show that a company wants to store information about
different types of product. Some attributes are common to every product (for
example; product name) but other attributes only apply to certain product types. For
example, product material only applies to accessory products. Which of the
following constructs could the business analyst use to represent this on a class
A. An association class.
B. A many-to-many multiplicity.
C. A generalisation structure.
D. An <> structure.
Answer: C
Question: 154
Which of the following would BEST be managed with the "keep satisfied"
stakeholder management strategy?
A. Those with high power/influence and no interest in the project.
B. Those with high power/influence and some interest in the project.
C. Those with some power/influence and high interest in the project.
D. Those with some power/influence and some interest in the project.
Answer: B
Question: 155
Which of the following would be an appropriate name for a use case that allows a
project manager to allocate resources to a project?
A. Assign resources.
B. Resource.
C. Project Manager.
D. Project.
Answer: A
Question: 156
Which of the following lists includes only activities that are defined as support
activities in the value chain?
A. Firm infrastructure, service, marketing and sales.
B. Inbound logistics, outbound logistics, operations.
C. Procurement, technology development, human resource management.
D. Service, procurement, firm infrastructure.
Answer: C
Question: 157
Given the cashflows below, which of the following is correct?
A. The project pays back in year 4 of the project.
B. The project does not pay back within the four year period.
C. The project pays back in year 2 of the project.
D. The project pays back in year 3 of the project.
Answer: B
Question: 158
The required competencies of a business analyst are classified into three categories.
Which of the following is one of these three categories?
A. Management Qualities.
B. Business Knowledge.
C. IT Skills
D. Project Skills.
Answer: B
Question: 159
When should benefits realisation be carried out?
A. Immediately at the end of the project.
B. At the beginning of the project.
C. At the end of the finalised feasibility study.
D. Months or years after the end of the project.
Answer: D
Question: 160
Which of the following statement is TRUE about the process view of an
A. It focuses on the customer of the organisation.
B. It focuses solely on the internal view of the organisation.
C. It focuses on the functions of an organisation.
D. It focuses on the organisational structure.
Answer: A
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PDF to Word is one of the most frequently used search terms concerning PDFs; the reason is; that everybody wants to edit a PDF in a familiar format, and it is complicated to edit on a PDF. When people try to make changes in PDF files, they typically respond in two ways: they will look for a program that will allow them to edit the document directly, or they will attempt to convert the PDF to another file. There are simple online solutions if PDF editors don’t suit your needs. This article will cover the most popular and easy PDF-to-Word converters available online for free.

Free PDF to Word Converters

Here is the list of some of the best PDF to Word Converters For Windows PC. Since these are free services, you might face a limit on the PDF size. Hence it is recommended to use it for small files.

  1. Adobe website
  2. Microsoft Word
  3. PDF to Doc
  4. Zamzar
  5. Small PDF

Try each to find out what works best for you, then choose one. Some tools may offer better formatting, while others may offer a larger file size.

1] Adobe website

Adobe Acrobat online converter is a quick and simple tool to convert a PDF file into a Word document. Drag and drop your PDF, and your Word document should be ready for download. Acrobat quickly converts PDF files to DOCX file format while keeping the format of the original documents. You can check out their PDF to Word converter in any web browser.

Adobe Convert PDF to Word

To convert a PDF file into a Microsoft Word document, follow these simple steps:

  • Visit adobe.com
  • Drag the PDF into the drop point or select a file.
  • Choose the PDF that you wish to convert to a DOCX file.
  • Observe as Acrobat immediately converts the File from a PDF to a Word document.
  • Download the Word document after conversion.

2] Microsoft Word

Microsoft has a free PDF conversion feature that lets you save your documents in PDF format. So, you can open a PDF in Word to make the necessary edits required for your document. PDFs that are primarily text-based work best for this. Word won’t format PDFs of book chapters or documents that appear to be copies of manuscripts. Check out the following steps to edit PDF in Word.

Microsoft PDF To Word

  • Open Word and select Open on the left pane.
  • Find the PDF file you want to edit and press Open. Press OK to change your File into a Word document.
  • Do the required changes in the document. Go to File&gt; Click Save.
  • Select your destination folder. Click on the drop-down box Save as type and choose PDF from the given list. Click Save.

In the converted document, some details may change—for example, line breaks or page breaks.

3] PDF to Doc

PDF to DOC converter enables you to save a PDF file as an editable document in Microsoft Word DOC format. It ensures better quality when compared to other tools. Both college students and professionals can easily use to tool to make edits. The following steps will guide you on uploading and converting a PDF to a Word document.

pdf to doc convertor

  • As given in the image, go to the UPLOAD FILES button.
  • You can select up to 20 PDF files you want to convert and wait for the conversion process to get over.
  • Download the outputs, one File at a time or all of them simultaneously in a ZIP file by using the obtain ALL option.

4] Zamzar

Zamzar is another converter that can easily convert images or documents. Using Zamzar, it is possible to convert PDF files to a variety of other formats: PDF to BMP (Windows bitmap), PDF to CSV (Comma Separated Values), PDF to DWG (AutoCAD Drawing Database), etc. One of the methods listed below makes it simple to convert your files:

  • By using the converting tool found on their homepage.
  • By using their desktop application.
  • By utilizing their email conversions service.

Zamzar PDF to Word

Follow the steps below to convert the file using Zamzar:

  • Please select the file you wish to convert from wherever it is located on your computer by clicking the Add Files button in the first step of the conversion program.
  • In the second step, choose a format from the drop-down menu, i.e., WORD
  • Select Convert Now, which is Step 3.

Once your file has been converted, you can obtain it from our website. You can optionally deliver an email address in Step 3 if you prefer to get a link to your converted file.

5] Small PDF

Small PDF is yet another converter that easily converts PDFs to Word docs. You can quickly convert PDF to Word with a few clicks and drag. There is no file size restriction, and using their service does not require registration. Their PDF to Word converter works well on Windows, Mac, or Linux. The free trial version is limited to daily conversions of up to two files. They also deliver importance to privacy so that all files will be deleted forever from their servers after one hour.

smallpdf PDF to Word

Follow these steps given below to convert your files into Small PDFs.

  • Drag your PDF or upload it by clicking CHOOSE FILES. Choose your File from its destination and click Open.
  • A new page will open and show you two options: 1) Convert to Word and 2) Convert to Editable Word (OCR). The first option is free, and the second option requires payment. If you want a free trial, click on the first and choose options.
  • Your PDF file will be converted into a Word doc and ready for editing.

Check out the online converter.

The main advantage of converting a PDF to Word is that you can directly edit the text on Word. Here, the benefit of an online PDF to Word converter comes to play because making changes to your PDF using an online PDF editor is not practical. Once a PDF has been converted to Word, adjustments can be made quickly using Word or other equivalent applications. You can also easily convert the edited Word document to PDF by choosing PDF format.

Thus, you can visit any website mentioned in the article, and that should get the job done.

How to Add a PDF to your Office file?

Insert a PDF file as an object to add it to your Word document. By doing this, the PDF effectively merges with the Word document. It implies that unless you link to the source PDF file, any changes you make to the source PDF file won’t be reflected in the embedded file in the Word document.

Open the Word document into which the PDF should be inserted. Select Insert &gt; Object &gt; Create from File. Find the PDF you wish to insert and click OK.

What are the restrictions of any PDF to Word Converter?

As a result of things being virtually printed onto a blank piece of paper to create PDF files, maintaining the original formatting of your PDF is a very challenging issue after converting it into a Word doc. There are no guidelines on where objects are placed on the page compared to most other file formats (such as papers, presentations, etc.)—because of this, converting PDFs to other file formats is quite challenging.

Free PDF to Word Converters
Fri, 09 Sep 2022 01:34:00 -0500 en-US text/html https://www.thewindowsclub.com/free-pdf-to-word-converters-for-windows-pc
Best free PDF editors for Mac

PDFExpert for Mac from Readdle offers a seven-day full-featured free trial, which could make it ideal if you just need a solution now and don’t expect to be editing PDFs again for a while. If you do need it for longer than a week it costs $79.99/£72.99 a year on subscription, or $139.99/£119.99 if you choose the Lifetime plan.

We found PDFExpert did a good job of maintaining the fonts, style and formatting of the original PDF.

There are two options for editing that you can find in the menu at the top of the page: Annotate and Edit. Under Annotate you will find the tool to easily add text to the PDF. You can choose the font and colour of the text here.

However, you will find the better editing tools under Edit. Here you have the option to actually edit the text already on the page, add images, add hyperlinks, and redact sensitive information (you can choose to black out names, or you can search for a specific word and delete every occurrence of that.)

We were able to select text and move it around the page. But as we found with all the PDF editors here, it wasn’t possible to drag and drop text between pages (to get around this we were able to cut and paste though and still make a good-looking document).

Back to the Annotate tab. Here you will find options to highlight, underline, or strike-through text, as well as a pan tool that means you can draw freehand in any colour, as well as change the line width and opacity. There’s also a crop tool here. In Annotate you can also add sticky notes and stamps (e.g. an Approval). You’ll see a column of existing annotations on the left so its easy to see what edits have been made and when. These annotations can be exported as HTML, text or markdown.

Adding a signature is also done via the Annotate tab. You can add more than one signature and these are added via the keyboard, trackpad, or an image. To add the signature to your PDF just drag and drop from the signature pane. You an also add a watermark yourself, perhaps your company logo, rather than having one added for you as is the case with some of the other trials looked at here.

Resizing a large PDF was easy thanks to a High/Low slider that indicated the size of the resulting file. There was also the option to merge files, combine multiple documents into one PDF, or individual pages from multiple documents.

We had one PDF that was scanned on our iPhone via the Notes app (we explain how to scan a document with an iPhone here). Obviously such a document will only be recognised by the PDF editor if the editor has OCR abilities that are unlocked in the trial. PDFExpert couldn’t do this so we weren’t able to edit the text in the scanned document, although we were able to add hyperlinks to sections of that document. Obviously we couldn’t search the scanned document, or edit the text there.

We were able to search normal PDFs though, and we were able to search for a word and redact every occurrence of it either by blacking it out, or deleting it.

We were able to export the PDF into Word, PowerPoint and Excel, as well as to Text and Image.

It’s a free seven day trial, so if you need the software for longer than that and don’t want to pay up then you would have to look elsewhere. But if you don’t need something long term this trial offers everything you need.

Mon, 11 Mar 2019 04:12:00 -0500 Author: Karen Haslam en text/html https://www.macworld.com/article/668866/best-free-pdf-editors-for-mac.html
Best free PDF editor (2023)

The best free PDF editors let you edit, and work together on files without subscriptions or fees. 

Top PDF editors offer everything you need for creating, editing, and collaborating on documents. In many cases, the best PDF editors on the market require a subscription or one-off purchase to access. But you don't need to compromise on features if you don't invest in document editing software. When you need the best PDF editor free, there are plenty of platforms that deliver advanced tools at no charge.

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