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SalesForce Applications study
Killexams : SalesForce Applications study - BingNews Search results Killexams : SalesForce Applications study - BingNews Killexams : Selling stuff is getting harder! Salesforce's State of Sales report reflects changed buyer behaviors

As Salesforce’s World Tour series hits New York today, the firm has released the fifth edition of its State of Sales report (registration required), based on a survey of 7,700 sales professionals around the world. With this year’s study taking place against a backdrop of global macro-economic uncertainty, the conclusions make for some interesting reading.

The elongation of the sales cycle is a trend that many enterprise software vendors have been airing of late. At the UBS 50th Annual Global TMT Conference this week, Salesforce’s own CFO Amy Weaver talked in some depth about about what sales execs were telling her in July was “a new world in terms of how the customers were buying”. She said:

I don’t know if something magically changed around the July 4 weekend or whether this was changing and it really hit us in the face in July, because that’s when we have the most sales, but what we noticed is that customers who [we] typically saw on a very steady, very predictable manner were shifting. And what was happening is sales cycles were elongating. There were additional layers of approval, as everyone was having to go get their CFO to sign-off on the deal, which, frankly, I could appreciate. But other deals were having to go to Boards of Directors at the last minute for amounts that were lower than we would typically see.

The company also started to see “some deal compression” in July. Larger enterprise deals that might  be expected to come in at $20 million were compressing to $15 million and $16 million. That led to a debate around whether this was an anomaly or a trend, with the conclusion being the latter, said Weaver:

We decided that this was likely to be the next trend and you saw that in our guidance and we cut our guidance pretty significantly in August. We were right, it was the trend. And we have seen these trends continue throughout the year. In fact, if anything, I would say that they have become incrementally more challenging throughout the third quarter and it’s what I am anticipating as I am going into Q4.

She added that the expectation is “continuing challenging times” in the macro-climate. She cited three factors to consider in the new year: :

First, increasingly unpredictable customer behavior. Our sales team is a machine. They can tell you when a deal is going to close down to just about the minute. With the elongating cycles, the additional approval, the deal compression, that has become much harder to pinpoint, especially on where it’s going to hit on the quarter. So we’re looking at that, we are looking at  the questionable economic situation, and we’re looking at foreign currency. That is extremely volatile.

The study

So if that’s what Salesforce itself is seeing, what does its research throw up from sales people around the world? There are a number of broad trends identified, beginning with the conclusion from over two-thirds of respondents (69%) that, yes, selling is getting harder these days, while 82% say they’ve had to adapt - and fast! - to new ways of selling.

But only 28% of respondents believe that their sales teams will hit 100% of annual quota, while a similar percentage reckons that hitting 50%-75% is more likely. Over a third (34%) believes that they’ll manage upwards of three-quarters of their target, but a gloomy ten percent believes that they won’t even hit the halfway mark.

There are five factors cited for sales being more challenging, all of them macro-environmental in nature. These are supply chain issues; the impact of inflation; shifting regulatory regimes; political instability; and ongoing health precautions in the Vaccine Economy.

All of these are leading to changes in the behavior of sales leaders, with 70% of respondents claiming that their organization is less willing to take risks. Of sales leaders polled, over half (55%) admitted that they’re now prioritizing low-risk initiatives that offer modest, but guaranteed growth.

The top five growth tactics are cited as improving cross-functional alignment between departments, which has, let’s face it, been an operational Holy Grail since forever; adapting to hybrid/virtual selling; improving data accuracy; targeting new markets; and modernizing technology.

On that cross-functional alignment point, there is a problem here. While 81% of respondents say that team selling helps to close deals, a higher percentage (82%) finds aligning with other sellers to be at least ‘somewhat challenging’.  Sales reps most commonly partner with sales operations (48% of respondents), followed by other sellers (43%), marketing (42%) and customer service (38%).

Buyers up their game

At the same time, buyers are getting more demanding and their expectations are getting higher.  While there’s been much talk of late about the return to face-to-face customer meetings - something Salesforce COO Brian Millham made reference to in the company’s latest earnings call  - customers still seem quite happy on the end of a Zoom call. According to the State of Sales study, 57% of buyers prefer to engage through digital channels. Nearly a third (32%) of sales deals were closed entirely virtually over the past 12 months.

That said, 34% took place completely in person, while the same percentage followed a hybrid approach of some virtual, some in-person contact.

But the overall conclusion is that high performing sales organizations are those that are on top of using online chat, online portals and mobile apps. Organizations use an average of ten channels to sell to customers. The report notes:

Top-performing sales organizations are more likely to engage with customers across channels. Online portals, in particular, can offer self-service options that free up sellers to spend more time on strategic accounts, new customer acquisition, and current customer satisfaction.

There’s an interesting finding to the effect that sales reps now reckon that they’re only spending 28% of the working week actually selling. The rest of the time is being taken up with more strategic tasks, such as getting involved in customer conversations. Given that widespread perception that vendors are being called back more often into conversations with potentially nervous - or at least additionally cautious - buyers, this need for more ‘sweet talking’ is perhaps unsurprising.

(Salesforce State of Sales )

In addition, according to the study, sales reps are now being looked to by buyers to act as ‘trusted advisors’. This is a positioning that has long been a favorite among Salesforce execs, articulated in the State of Sales report as:

Sales reps are under pressure to show up with sophisticated insights for buyers, who often conduct research on their own before connecting. Canned scripts won’t cut it when dealing with informed buyers. Reps need to act as trusted advisors with insights and guidance on which products deliver the best value.

Building relationships that will last after the deal is closed is increasingly important with customer retention becoming a key performance indictor for 92% of all respondents. The short term win isn’t in vogue. Among high performing sales organizations, 90% of respondents said their leadership teams prioritize long-term customer relationships.

My take

Given the macro-economic climate, the fact that selling has become tougher is hardly a surprising conclusion - and given the low-heat outlooks from many enterprise firms of late, that’s not likely to change much any time soon. As with previous editions, this year’s State of Sales throw up some interesting insights into the realities of the marketplace. Worth a look.

Thu, 08 Dec 2022 00:00:00 -0600 BRAINSUM en text/html
Killexams : Salesforce deepens integration between Slack, Sales Cloud No result found, try new keyword!The new integration between Slack and Sales Cloud joins other integrations that already exist among Salesforce Customer 360 applications, which include Marketing Cloud and Service Cloud. Sun, 11 Dec 2022 21:54:00 -0600 en text/html Killexams : Salesforce Services Market 2022 Company Challenges, Latest Advancements, Growth Prediction, and Forecast by 2028

The MarketWatch News Department was not involved in the creation of this content.

Dec 01, 2022 (The Expresswire) -- Final Report will add the analysis of the impact of Russia-Ukraine War and COVID-19 on this industry.

"Salesforce Services Market" Insights 2022 - By Applications (Financial Services, Retail, Medicine, Other), By Types (Planning, Implementation, Manage), By Segmentation analysis, Regions and Forecast to 2028. The Global Salesforce Services market Report provides In-depth analysis on the market status of the Salesforce Services Top manufacturers with best facts and figures, meaning, Definition, SWOT analysis, PESTAL analysis, expert opinions and the latest developments across the globe., the Salesforce Services Market Report contains Full TOC, Tables and Figures, and Chart with Key Analysis, Pre and Post COVID-19 Market Outbreak Impact Analysis and Situation by Regions.

Salesforce Services Market Size is projected to Reach Multimillion USD by 2028, In comparison to 2021, at unexpected CAGR during the forecast Period 2022-2028.

Browse Detailed TOC, Tables and Figures with Charts which is spread across 133 Pages that provides exclusive data, information, vital statistics, trends, and competitive landscape details in this niche sector.

Considering the economic change due to COVID-19 and Russia-Ukraine War Influence, Salesforce Services, which accounted for % of the global market of Salesforce Services in 2021


Moreover, it helps new businesses perform a positive assessment of their business plans because it covers a range of syllabus market participants must be aware of to remain competitive.

Salesforce Services Market Report identifies various key players in the market and sheds light on their strategies and collaborations to combat competition. The comprehensive report provides a two-dimensional picture of the market. By knowing the global revenue of manufacturers, the global price of manufacturers, and the production by manufacturers during the forecast period of 2022 to 2028, the reader can identify the footprints of manufacturers in the Salesforce Services industry.

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Salesforce Services Market - Competitive and Segmentation Analysis:

Salesforce Services Market Reportproviding an overview of successful marketing strategies, market contributions, and latest developments of leading companies, the report also offers a dashboard overview of leading companies' past and present performance. Several methodologies and analyses are used in the research report to provide in-depth and accurate information about the Salesforce Services Market.

The Major players covered in the Salesforce Services market report are:

● Accenture PLC
● IBM Corporation
● Deloitte Touche Tohmatsu Limited
● Capgemini
● Cognizant
● DXC Technology
● NTT DATA Corporation
● Wipro
● Infosys Limited
● Tech Mahindra Limited
● Tata Consultancy Services
● Fujitsu Limited
● HCL Technologies Limited
● Persistent Systems
● PwC
● Strategic Growth
● Simplus
● VirtusaPolaris
● Strategic Growth

Short Description About Salesforce Services Market:

The Global Salesforce Services market is anticipated to rise at a considerable rate during the forecast period, between 2022 and 2028. In 2021, the market is growing at a steady rate and with the rising adoption of strategies by key players, the market is expected to rise over the projected horizon.

Market Analysis and Insights: Global Salesforce Services Market

The global Salesforce Services market size is projected to reach USD 11430 million by 2026, from USD 6655.6 million in 2019, at a CAGR of 7.9% during 2021-2026.

With industry-standard accuracy in analysis and high data integrity, the report makes a brilliant attempt to unveil key opportunities available in the global Salesforce Services market to help players in achieving a strong market position. Buyers of the report can access Verified and reliable market forecasts, including those for the overall size of the global Salesforce Services market in terms of revenue.

On the whole, the report proves to be an effective tool that players can use to gain a competitive edge over their competitors and ensure lasting success in the global Salesforce Services market. All of the findings, data, and information provided in the report are validated and revalidated with the help of trustworthy sources. The analysts who have authored the report took a unique and industry-best research and analysis approach for an in-depth study of the global Salesforce Services market.

Global Salesforce Services Scope and Market Size

Salesforce Services market is segmented by company, region (country), by Type, and by Application. Players, stakeholders, and other participants in the global Salesforce Services market will be able to gain the upper hand as they use the report as a powerful resource. The segmental analysis focuses on revenue and forecast by Type and by Application in terms of revenue and forecast for the period 2016-2027.

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Salesforce Services Market is further classified on the basis of region as follows:

● North America (United States, Canada and Mexico) ● Europe (Germany, UK, France, Italy, Russia and Turkey etc.) ● Asia-Pacific (China, Japan, Korea, India, Australia, Indonesia, Thailand, Philippines, Malaysia and Vietnam) ● South America (Brazil, Argentina, Columbia etc.) ● Middle East and Africa (Saudi Arabia, UAE, Egypt, Nigeria and South Africa)

This Salesforce Services Market Research/Analysis Report Contains Answers to your following Questions

● What are the global trends in the Salesforce Services market? Would the market witness an increase or decline in the demand in the coming years? ● What is the estimated demand for different types of products in Salesforce Services? What are the upcoming industry applications and trends for Salesforce Services market? ● What Are Projections of Global Salesforce Services Industry Considering Capacity, Production and Production Value? What Will Be the Estimation of Cost and Profit? What Will Be Market Share, Supply and Consumption? What about Import and Export? ● Where will the strategic developments take the industry in the mid to long-term? ● What are the factors contributing to the final price of Salesforce Services? What are the raw materials used for Salesforce Services manufacturing? ● How big is the opportunity for the Salesforce Services market? How will the increasing adoption of Salesforce Services for mining impact the growth rate of the overall market? ● How much is the global Salesforce Services market worth? What was the value of the market In 2020? ● Who are the major players operating in the Salesforce Services market? Which companies are the front runners? ● Which are the latest industry trends that can be implemented to generate additional revenue streams? ● What Should Be Entry Strategies, Countermeasures to Economic Impact, and Marketing Channels for Salesforce Services Industry?

Customization of the Report

Our research analysts will help you to get customized details for your report, which can be modified in terms of a specific region, application or any statistical details. In addition, we are always willing to comply with the study, which triangulated with your own data to make the market research more comprehensive in your perspective.

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Detailed TOC of Global Salesforce Services Market Insights and Forecast to 2028

1 Salesforce Services Market Overview
1.1 Product Overview and Scope of Salesforce Services
1.2 Salesforce Services Segment by Type
1.2.1 Global Salesforce Services Market Size Growth Rate Analysis by Type 2022 VS 2028
1.3 Salesforce Services Segment by Application
1.3.1 Global Salesforce Services Consumption Comparison by Application: 2022 VS 2028
1.4 Global Market Growth Prospects
1.4.1 Global Salesforce Services Revenue Estimates and Forecasts (2017-2028)
1.4.2 Global Salesforce Services Production Estimates and Forecasts (2017-2028)
1.5 Global Market Size by Region
1.5.1 Global Salesforce Services Market Size Estimates and Forecasts by Region: 2017 VS 2021 VS 2028
1.5.2 North America Salesforce Services Estimates and Forecasts (2017-2028)
1.5.3 Europe Salesforce Services Estimates and Forecasts (2017-2028)
1.5.4 China Salesforce Services Estimates and Forecasts (2017-2028)
1.5.5 Japan Salesforce Services Estimates and Forecasts (2017-2028)
1.5.6 South Korea Salesforce Services Estimates and Forecasts (2017-2028)

2 Market Competition by Manufacturers
2.1 Global Salesforce Services Production Market Share by Manufacturers (2017-2022)
2.2 Global Salesforce Services Revenue Market Share by Manufacturers (2017-2022)
2.3 Salesforce Services Market Share by Company Type (Tier 1, Tier 2 and Tier 3)
2.4 Global Salesforce Services Average Price by Manufacturers (2017-2022)
2.5 Manufacturers Salesforce Services Production Sites, Area Served, Product Types
2.6 Salesforce Services Market Competitive Situation and Trends
2.6.1 Salesforce Services Market Concentration Rate
2.6.2 Global 5 and 10 Largest Salesforce Services Players Market Share by Revenue
2.6.3 Mergers and Acquisitions, Expansion

3 Production by Region
3.1 Global Production of Salesforce Services Market Share by Region (2017-2022)
3.2 Global Salesforce Services Revenue Market Share by Region (2017-2022)
3.3 Global Salesforce Services Production, Revenue, Price and Gross Margin (2017-2022)
3.4 North America Salesforce Services Production
3.4.1 North America Salesforce Services Production Growth Rate (2017-2022)
3.4.2 North America Salesforce Services Production, Revenue, Price and Gross Margin (2017-2022)
3.5 Europe Salesforce Services Production
3.5.1 Europe Salesforce Services Production Growth Rate (2017-2022)
3.5.2 Europe Salesforce Services Production, Revenue, Price and Gross Margin (2017-2022)
3.6 China Salesforce Services Production
3.6.1 China Salesforce Services Production Growth Rate (2017-2022)
3.6.2 China Salesforce Services Production, Revenue, Price and Gross Margin (2017-2022)
3.7 Japan Salesforce Services Production
3.7.1 Japan Salesforce Services Production Growth Rate (2017-2022)
3.7.2 Japan Salesforce Services Production, Revenue, Price and Gross Margin (2017-2022)
3.8 South Korea Salesforce Services Production
3.8.1 South Korea Salesforce Services Production Growth Rate (2017-2022)
3.8.2 South Korea Salesforce Services Production, Revenue, Price and Gross Margin (2017-2022)

4 Global Salesforce Services Consumption by Region
4.1 Global Salesforce Services Consumption by Region
4.1.1 Global Salesforce Services Consumption by Region
4.1.2 Global Salesforce Services Consumption Market Share by Region
4.2 North America
4.2.1 North America Salesforce Services Consumption by Country
4.2.2 United States
4.2.3 Canada
4.3 Europe
4.3.1 Europe Salesforce Services Consumption by Country
4.3.2 Germany
4.3.3 France
4.3.4 U.K.
4.3.5 Italy
4.3.6 Russia
4.4 Asia Pacific
4.4.1 Asia Pacific Salesforce Services Consumption by Region
4.4.2 China
4.4.3 Japan
4.4.4 South Korea
4.4.5 China Taiwan
4.4.6 Southeast Asia
4.4.7 India
4.4.8 Australia
4.5 Latin America
4.5.1 Latin America Salesforce Services Consumption by Country
4.5.2 Mexico
4.5.3 Brazil

5 Segment by Type
5.1 Global Salesforce Services Production Market Share by Type (2017-2022)
5.2 Global Salesforce Services Revenue Market Share by Type (2017-2022)
5.3 Global Salesforce Services Price by Type (2017-2022)

6 Segment by Application
6.1 Global Salesforce Services Production Market Share by Application (2017-2022)
6.2 Global Salesforce Services Revenue Market Share by Application (2017-2022)
6.3 Global Salesforce Services Price by Application (2017-2022)

7 Key Companies Profiled
7.1 Company 1
7.1.1 Company 1 Salesforce Services Corporation Information
7.1.2 Company 1 Salesforce Services Product Portfolio
7.1.3 Company 1 Salesforce Services Production, Revenue, Price and Gross Margin (2017-2022)
7.1.4 Company 1 Main Business and Markets Served
7.1.5 Company 1 latest Developments/Updates


8 Salesforce Services Manufacturing Cost Analysis
8.1 Salesforce Services Key Raw Materials Analysis
8.1.1 Key Raw Materials
8.1.2 Key Suppliers of Raw Materials
8.2 Proportion of Manufacturing Cost Structure
8.3 Manufacturing Process Analysis of Salesforce Services
8.4 Salesforce Services Industrial Chain Analysis

9 Marketing Channel, Distributors and Customers
9.1 Marketing Channel
9.2 Salesforce Services Distributors List
9.3 Salesforce Services Customers

10 Market Dynamics
10.1 Salesforce Services Industry Trends
10.2 Salesforce Services Market Drivers
10.3 Salesforce Services Market Challenges
10.4 Salesforce Services Market Restraints

11 Production and Supply Forecast
11.1 Global Forecasted Production of Salesforce Services by Region (2023-2028)
11.2 North America Salesforce Services Production, Revenue Forecast (2023-2028)
11.3 Europe Salesforce Services Production, Revenue Forecast (2023-2028)
11.4 China Salesforce Services Production, Revenue Forecast (2023-2028)
11.5 Japan Salesforce Services Production, Revenue Forecast (2023-2028)
11.6 South Korea Salesforce Services Production, Revenue Forecast (2023-2028)

12 Consumption and Demand Forecast
12.1 Global Forecasted Demand Analysis of Salesforce Services
12.2 North America Forecasted Consumption of Salesforce Services by Country
12.3 Europe Market Forecasted Consumption of Salesforce Services by Country
12.4 Asia Pacific Market Forecasted Consumption of Salesforce Services by Region
12.5 Latin America Forecasted Consumption of Salesforce Services by Country

13 Forecast by Type and by Application (2023-2028)
13.1 Global Production, Revenue and Price Forecast by Type (2023-2028)
13.1.1 Global Forecasted Production of Salesforce Services by Type (2023-2028)
13.1.2 Global Forecasted Revenue of Salesforce Services by Type (2023-2028)
13.1.3 Global Forecasted Price of Salesforce Services by Type (2023-2028)
13.2 Global Forecasted Consumption of Salesforce Services by Application (2023-2028)
13.2.1 Global Forecasted Production of Salesforce Services by Application (2023-2028)
13.2.2 Global Forecasted Revenue of Salesforce Services by Application (2023-2028)
13.2.3 Global Forecasted Price of Salesforce Services by Application (2023-2028)

14 Research Finding and Conclusion

15 Methodology and Data Source
15.1 Methodology/Research Approach
15.1.1 Research Programs/Design
15.1.2 Market Size Estimation
15.1.3 Market Breakdown and Data Triangulation
15.2 Data Source
15.2.1 Secondary Sources
15.2.2 Primary Sources
15.3 Author List
15.4 Disclaimer

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Thu, 01 Dec 2022 13:11:00 -0600 en-US text/html
Killexams : Salesforce AppExchange Tools Market 2023-2027 Find Out Essential Strategies To Expand The Business And Top Key Players

The MarketWatch News Department was not involved in the creation of this content.

Dec 01, 2022 (The Expresswire) -- Pre and Post Covid is Covered and Report Customization is Available.

[107 Pages Report]"Salesforce AppExchange Tools Market" size is projected to reach Multimillion USD by 2027, In comparison to 2023, at unexpected CAGR during 2023-2027 and generated magnificent revenue. The market is segmented on the basis of End-user Industry (SMEs, Large Enterprises), By Type (Cloud-Based, Web-Based), and Geography (Asia-Pacific, North America, Europe, South America, and Middle-East and Africa). The Salesforce AppExchange Tools Market Report includes a complete table of contents, tables and figures, a chart with key analysis, an analysis of the pre- and post-COVID-19 market outbreak's effects, and a situation by region.

“Salesforce AppExchange Tools market size was valued at USD 2053.18 million in 2021 and is expected to expand at a CAGR of 15.22% during the forecast period, reaching USD 4804.93 million by 2027.” Ask for trial Report

Global Salesforce AppExchange Tools Market Report 2023 is spread across 107 pages and provides exclusive vital statistics, data, information, trends and competitive landscape insights in this niche sector.

Who are some of the key players operating in the Salesforce AppExchange Tools market and how high is the competition 2023?

Company Information: List by Country Top Manufacturers/ Key Players In Salesforce AppExchange Tools Market Insights Report Are:

● Groove ● Dooly ● Salesforce ● Chargent ● Geopointe ● Cirrus Insight ● ScratchPad ● PFL ● Conga ● Docusign ● Adobe ● Ebsta ● LeanData ● ClearSlide ● Skuid ● SAP

Get a trial copy of the Salesforce AppExchange Tools Market report 2023

According to this latest study, the 2023 development of Third-Party Replacement Strap for Salesforce AppExchange Tools will have huge change from earlier year.

The global Salesforce AppExchange Tools market size was valued at USD 2053.18 million in 2021 and is expected to expand at a CAGR of 15.22% during the forecast period, reaching USD 4804.93 million by 2027.

The report combines extensive quantitative analysis and exhaustive qualitative analysis, ranges from a macro overview of the total market size, industry chain, and market dynamics to micro details of segment markets by type, application and region, and, as a result, provides a holistic view of, as well as a deep insight into the Salesforce AppExchange Tools market covering all its essential aspects.

For the competitive landscape, the report also introduces players in the industry from the perspective of the market share, concentration ratio, etc., and describes the leading companies in detail, with which the readers can get a better idea of their competitors and acquire an in-depth understanding of the competitive situation. Further, mergers and acquisitions, emerging market trends, the impact of COVID-19, and regional conflicts will all be considered.

In a nutshell, this report is a must-read for industry players, investors, researchers, consultants, business strategists, and all those who have any kind of stake or are planning to foray into the market in any manner.

Salesforce AppExchange Tools market identifies the increase in RandD of therapeutic vaccines as one of the prime reasons driving the Salesforce AppExchange Tools Market growth during the next few years. Also, increased disease diagnostic modalities, and increasing research on combination therapies will lead to sizable demand in the market.

COVID-19 / Great lockdown has compressed the global economy and with it the manufacturing sector, production, disruption, financial.


It also discussions about the market size of different segments and their growth aspects along with Competitive benchmarking, Historical data and forecasts, Company revenue shares, Regional opportunities, Latest trends and dynamics, growth trends, various stakeholders like investors, CEOs, traders, suppliers, Research and media, Global Manager, Director, President, SWOT analysis i.e. Strength, Weakness, Opportunities and Threat to the organization and others. Revenue forecast, company share, competitive landscape, growth factors and trends

What are the major applications and type, of Salesforce AppExchange Tools?

Major Product Types of Salesforce AppExchange Tools covered are:

● Cloud-Based ● Web-Based

Major Applications of Salesforce AppExchange Tools covered are:

● SMEs ● Large Enterprises

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Market Growth Reports present a detailed picture of the market by the way of study, and summation of data from multiple sources by an analysis of key parameters. Our antimicrobial therapeutics market covers the following areas:

● Salesforce AppExchange Tools market sizing ● Salesforce AppExchange Tools market forecasts ● Salesforce AppExchange Tools market industry analysis

What is our report scope?

This report focuses on the Salesforce AppExchange Tools in Global market, especially in North America, Europe and Asia-Pacific, South America, Middle East and Africa. This report categorizes the market based on manufacturers, regions, type and application. The Salesforce AppExchange Tools-market report gives the clear picture of current market scenario which includes historical and projected market size in terms of value and volume, technological advancement, macro economical and governing factors in the market.

What are the major regional markets of Salesforce AppExchange Tools in Global, according to the Market Growth Reports report?

Salesforce AppExchange Tools Market analysis, by Geography: Major regions covered within the report: Consumption by Region 2023: -

● North America (U.S. and Canada) Market size, Salesforce AppExchange Tools growth, Market Players Analysis and Opportunity Outlook ● Latin America (Brazil, Mexico, Argentina, Rest of Latin America) Market size, Salesforce AppExchange Tools growth and Market Players Analysis and Opportunity Outlook ● Europe (U.K., Germany, France, Italy, Spain, Hungary, Belgium, Netherlands and Luxembourg, NORDIC (Finland, Sweden, Norway, Denmark), Ireland, Switzerland, Austria, Poland, Turkey, Russia, Rest of Europe), Poland, Turkey, Russia, Rest of Europe) Market size, Salesforce AppExchange Tools growth Market Players Analyst and Opportunity Outlook ● Asia-Pacific (China, India, Japan, South Korea, Singapore, Indonesia, Malaysia, Australia, New Zealand, Rest of Asia-Pacific) Market size, Salesforce AppExchange Tools growth and Market Players Analysis and Opportunity Outlook ● Middle East and Africa (Israel, GCC (Saudi Arabia, UAE, Bahrain, Kuwait, Qatar, Oman), North Africa, South Africa, Rest of Middle East and Africa) Market size, Salesforce AppExchange Tools growth Market Players Analysis and Opportunity Outlook

The report can help to know the market and strategize for business expansion accordingly. Within the strategy analysis, it gives insights from market positioning and marketing channel to potential growth strategies, providing in-depth analysis for brand fresh entrants or exists competitors within the Salesforce AppExchange Tools industry. Global Salesforce AppExchange Tools Market Report 2023 provides exclusive statistics, data, information, trends and competitive landscape details during this niche sector.

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With tables and figures helping analyze worldwide Global Salesforce AppExchange Tools Market Forecast this research provides key statistics on the state of the industry and should be a valuable source of guidance and direction for companies and individuals interested in the market.

Major Points from Table of Contents:

Global Salesforce AppExchange Tools Market Research Report 2023-2027, by Manufacturers, Regions, Types and Applications

1 Introduction
1.1 Objective of the Study
1.2 Definition of the Market
1.3 Market Scope
1.3.1 Market Segment by Type, Application and Marketing Channel
1.3.2 Major Regions Covered (North America, Europe, Asia Pacific, Mid East and Africa)
1.4 Years Considered for the Study (2015-2027)
1.5 Currency Considered (U.S. Dollar)
1.6 Stakeholders

2 Key Findings of the Study

3 Market Dynamics
3.1 Driving Factors for this Market
3.2 Factors Challenging the Market
3.3 Opportunities of the Global Salesforce AppExchange Tools Market (Regions, Growing/Emerging Downstream Market Analysis)
3.4 Technological and Market Developments in the Salesforce AppExchange Tools Market
3.5 Industry News by Region
3.6 Regulatory Scenario by Region/Country
3.7 Market Investment Scenario Strategic Recommendations Analysis

4 Value Chain of the Salesforce AppExchange Tools Market

4.1 Value Chain Status
4.2 Upstream Raw Material Analysis
4.3 Midstream Major Company Analysis (by Manufacturing Base, by Product Type)
4.4 Distributors/Traders
4.5 Downstream Major Customer Analysis (by Region)

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5 Global Salesforce AppExchange Tools Market-Segmentation by Type
6 Global Salesforce AppExchange Tools Market-Segmentation by Application

7 Global Salesforce AppExchange Tools Market-Segmentation by Marketing Channel
7.1 Traditional Marketing Channel (Offline)
7.2 Online Channel

8 Competitive Intelligence Company Profiles

9 Global Salesforce AppExchange Tools Market-Segmentation by Geography

9.1 North America
9.2 Europe
9.3 Asia-Pacific
9.4 Latin America

9.5 Middle East and Africa

10 Future Forecast of the Global Salesforce AppExchange Tools Market from 2023-2027

10.1 Future Forecast of the Global Salesforce AppExchange Tools Market from 2023-2027 Segment by Region
10.2 Global Salesforce AppExchange Tools Production and Growth Rate Forecast by Type (2023-2027)
10.3 Global Salesforce AppExchange Tools Consumption and Growth Rate Forecast by Application (2023-2027)

11 Appendix
11.1 Methodology
12.2 Research Data Source


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● To get a comprehensive overview of the Salesforce AppExchange Tools Market ● To gain wide ranging information about the top players in this industry, their product portfolios, and key strategies adopted by the players. ● To gain insights of the countries/regions in the Salesforce AppExchange Tools Market.

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Wed, 30 Nov 2022 16:54:00 -0600 en-US text/html
Killexams : SaaS Data Restoration Made Easy With Spanning Backup End User Self-Service

With the latest shift towards a hybrid work model, the business landscape is witnessing the introduction of new workloads — both remote and in the cloud. In addition to traditional data center workloads, we’ve seen a significant increase in the adoption of SaaS applications among small and midsize businesses (SMBs) and mid-market enterprises (MMEs). SaaS applications have quickly become vital to an organization’s daily operations.

This blog highlights why a proper backup and recovery process for your SaaS data and applications is the need of the hour and how Spanning Backup enables seamless, on-demand data recovery.

SaaS applications on the rise

A recent survey found that many popular SaaS applications (Microsoft 365, Google Workspace and Salesforce) are considered the “most essential” solutions for an organization’s day-to-day operations.

Which essential SaaS solutions does your organization use? *
SMB (<1,000 employees) MME (>1,000 employees)
Microsoft 365



Google Workspace 25% 29%
Salesforce 16% 32%

*Respondents were asked to select all tools in use. The above values cite total responses for each solution category. Percentages will exceed 100%.

What was previously an intriguing alternative to traditional software installation in business environments, SaaS applications are now becoming mainstream. The transition from on-premise legacy systems to cloud-supported technology makes SaaS an ideal fit for today’s hybrid environments. SaaS applications have enabled much greater collaboration and connectivity through platforms that are scalable, flexible, and easy to deploy and use. SaaS nurtures innovation and evolution, enabling organizations to easily adapt to changing times.

Data loss in the cloud is inevitable

Despite all the benefits of SaaS, you can still lose data in the cloud. According to a latest study, 89% of the organizations surveyed mentioned storing sensitive data in the cloud. A data loss incident, given the large volumes of data hosted in the cloud, could have a catastrophic effect on an organization.

Deletion is the leading cause of SaaS data loss (45% of incidents), with most deletions being accidental in nature. This is because data protection under the shared responsibility model doesn’t extend to the deletion events that occur due to either intentional or unintentional actions performed by authorized users.

Your SaaS data is your responsibility

Under the shared responsibility model, SaaS vendors like Microsoft, Google and Salesforce are responsible for application uptime and availability while you are liable for the protection of your data as well as account and access management. In essence, it is a partnership between you and your cloud service provider.

Unfortunately, many businesses wrongly assume that SaaS data backup is not their responsibility but that of their solution providers. While SaaS providers can take care of issues arising from inadequacies on their end to ensure application uptime and availability, data loss or downtime due to human error, program glitches, insider activities or cyberattacks is your own responsibility.

Self-recovery is the best policy

A data loss incident can have a ripple effect across an organization, costing money, time and resources to remediate. An organization’s typical response in the wake of a data loss event is to start rebuilding the lost data from scratch or open a ticket with the IT team. This wastes valuable time and resources and lowers employee productivity within the organization. A prolonged wait for a help desk response can adversely impact the SaaS email and file recovery process. Moreover, it can increase the IT burden and impact productivity since locating and restoring files is a typically costly and time-consuming task.

Although such a scenario is common among organizations that have suffered data loss, it doesn’t have to be the same for your organization. With Spanning Backup End User Self-Service, your end users can quickly and seamlessly find and restore files while reducing the burden on your IT help desk.

Spanning Backup End User Self-Service

A quick and seamless recovery from a data loss incident minimizes downtime and plays a critical role in keeping a business moving forward. Traditionally, the responsibility for data restoration lies solely with the IT department. However, Spanning Backup allows admins to grant end users the capability to restore emails, files and more directly from the backups of their account on either Microsoft 365 or Google Workspace tenants.

Once configured by administrators, end users can launch the Spanning Backup application directly from or via the Microsoft App Launcher or Google Marketplace Apps. This helps them perform non-destructive restores of their backup data into their own account, including:

  • Microsoft 365: Mail, Calendar, Contacts, OneDrive
  • Google Workspace: Mail, Drive, Calendar, Contacts

Spanning Backup offers two ways for users to locate the items they want to restore quickly:

  • Point-in-time: With this method, end users can choose a specific backup date using the calendar date selector feature.

  • Search: Here, end users can use the search bar to search emails by “Author” or “Subject,” and Spanning will automatically populate the panel with a list of matches.

Reduce the costs of data loss incidents with Spanning Backup

End-user self-service is a great way for organizations to minimize the direct and indirect costs of data loss incidents and maximize employee productivity while reducing the burden on the help desk. Self-service restoration of data, coupled with proper employee awareness training, plays a significant role in saving IT time as well.

The costs associated with data loss incidents and noncompliance vary, making it impossible to provide an average cost of data risk. That’s where our ROI model comes in handy. Our calculator accounts for several cost factors of SaaS data loss (direct, indirect and noncompliance) to provide you with a quantification of the value of a SaaS backup solution.

If you’re still not convinced, see how much your organization can save with our Spanning Backup ROI calculator.

Calculate Your Savings

*** This is a Security Bloggers Network syndicated blog from Spanning authored by Spanning Cloud Apps. Read the original post at:

Thu, 08 Dec 2022 08:09:00 -0600 by Spanning Cloud Apps on December 8, 2022 en-US text/html Killexams : Databook Launches CRM Application with Salesforce

New integration brings strategic enablement capabilities directly into existing sales workflows to uplevel the success of enterprise and strategic sales team

PALO ALTO, Calif., December 06, 2022--(BUSINESS WIRE)--Databook, a revenue technology company, today announced a new application that embeds Databook’s strategic enablement capabilities within Salesforce Sales Cloud. The integration empowers sales teams to quickly and easily translate financial data and business insights into winning sales strategy and execution — directly within the tools and workflows they live in every day.

Now, with Databook and Sales Cloud, sales reps have instant access to personalized, real-world insights and recommendations into which companies are likely to buy; who to connect with and when; and how to move the needle with executive buyers. These insights are immediately actionable through one-click dynamic downloads that automatically generate the strategic content required to create and win large enterprise deals in today’s competitive sales environment.

"Now, more than ever, sales reps need to hone strategic acumen to drive executive relationships and effective sales execution," said Anand Shah, CEO of Databook. "Databook’s new CRM application combines essential external context about a company’s business objectives, financials, and budget cycles with the internal account and opportunity information within Sales Cloud to create a new level of intelligence and customer understanding. Now any rep can have an executive-level conversation aimed directly at the business problem they solve in order to repeatedly grow and close deals."

Early adopters of the CRM integration have researched 157% more accounts than those who only access through the web application. Researching accounts on Databook is correlated with increased pipelines.

Faster, Larger Deals with Databook CRM Integration

The new integration extends Databook’s platform to ensure sales teams can successfully craft strategies that engage executive buyers in value-based sales conversations. Fueled by more than a dozen quality financial and business data sources, Databook leverages proprietary automation and expertise to provide objective insights into executive priorities and business needs uniquely tailored to each account and opportunity. On average, sales teams using Databook insights achieve 3x more pipeline, 2.5x larger deals and 1.5x faster cycle times.

By embedding Databook within Sales Cloud, joint customers gain an enhanced, repeatable, and scalable way to turn every sales rep into a strategic consultant. This streamlined view of Databook insights, visible under CRM "account" and "opportunity" tabs sales reps utilize daily, helps sales representatives immediately focus on their strongest opportunities. Sales reps can instantly access strategic insights, recommendations, and downloadable executive decks and point-of-views that align to corporate priorities, market conditions, fiscal year timing, and financial case for change. In addition, users are automatically notified with recommendations when key account changes occur to ensure they’re always one step ahead and no opportunity is lost.

Reps can also easily move from the CRM dashboard into the Databook platform for a deeper dive. Within Databook, sales teams can surface deal expansion opportunities by highlighting use cases purchased by similar companies that might be relevant. Strong-fit use cases are supported with relevant proof of success and value-driven vision for the future to create the strongest possible pitch that resonates with executive buyers.

For more information on the new CRM applications, please visit

Salesforce, Sales Cloud, AppExchange, and others are among the trademarks of, inc.

About Databook

Databook is the world’s first consultative sales intelligence platform. The company was founded in 2017 to provide enterprise sales representatives and go-to-market teams a differentiating advantage. Today, leading enterprise companies like Salesforce, Microsoft, and Databricks rely on Databook to help their teams engage as experts – improving the buying experience for customers and accelerating revenue acquisition.

View source version on


Tue, 06 Dec 2022 00:17:00 -0600 en-US text/html
Killexams : Is Salesforce Stock a Buy Now?

Salesforce (CRM 1.89%) posted its latest quarterly report on Nov. 30. For the third quarter of fiscal 2023, which ended on Oct. 31, the cloud-based software company's revenue rose 14% year over year (and grew 19% in constant currency terms) to $7.84 billion and surpassed analysts' estimates by $10 million. Its adjusted earnings increased 10% to $1.40 per share and also cleared the consensus forecast by $0.18.

Salesforce's growth rates seemed stable, but they didn't impress the bulls. Its stock remains down nearly 40% this year and continues to trade at a discount to many of its cloud-based peers. Is it finally time for investors to take the contrarian view?

People in street outside building at Salesforce's Dreamforce 2022 event.

Image source: Salesforce.

Why is Salesforce's growth cooling off?

Salesforce operates the world's largest cloud-based customer relationship management (CRM) platform. It also provides additional cloud-based marketing, commerce, analytics, and data visualization services.

For many years, Salesforce benefited from the digitization of large businesses. It locked in its customers with sticky subscriptions and its own proprietary apps, and it repeatedly expanded by gobbling up smaller companies. Its business model remained resilient during the pandemic, which drove companies to accelerate their digital transformations and accommodate the shift toward hybrid and remote work.

That's why Salesforce's revenue and adjusted earnings per share (EPS) rose 24% and 65%, respectively, in fiscal 2021 (which ended on Jan. 31, 2021). In fiscal 2022, its revenue grew another 25%, but its adjusted EPS dipped 3% against its bigger investment-related gains in the previous year.

However, Salesforce's year-over-year revenue growth decelerated throughout the first three quarters of fiscal 2023 as it faced two major challenges.

First, macro headwinds caused large companies to rein in their spending and postpone big software deals. Second, the rising dollar -- which was bolstered by higher interest rates -- generated tough currency headwinds.

As a result, Salesforce expects its reported revenue to only rise 17% for the full year, as its adjusted EPS grows 3%. That slowdown isn't disastrous, but it raises some questions regarding the company's long-term goal of generating $50 billion in annual revenue in fiscal 2026. To achieve that goal, it would need to grow its top line at a compound annual growth rate (CAGR) of 17% between fiscal 2023 and 2026 -- which assumes its deceleration this year won't lead to a deeper slowdown.

Why aren't investors excited about Salesforce?

But analysts aren't as optimistic. They expect Salesforce's revenue to rise 17% in fiscal 2023, 14% in fiscal 2024, and 16% in fiscal 2025. We should be skeptical of those expectations, but that slowdown could certainly occur if the current macro headwinds lead to a full-blown recession.

The bears will also point out that Salesforce still faces lots of competition from Microsoft's (MSFT 1.75%) Dynamics CRM, as well as Adobe's (ADBE 1.27%) e-commerce and marketing tools. They'll also claim that Salesforce's heavy dependence on acquisitions could "diworsify" its business and squeeze its margins. Co-CEO Bret Taylor's latest decision to leave Salesforce, which will leave founder Marc Benioff as the only CEO, raises additional questions regarding its future.

However, the bulls will argue that Salesforce's latest acquisitions -- including Tableau, Mulesoft, and Slack -- have increased the overall stickiness of its cloud-based ecosystem. They'll also claim that economies of scale are boosting its margins as it expands: Salesforce expects its adjusted operating margin to expand 200 basis points to 20.7% for the full year, and to exceed 25% by fiscal 2026.

Lastly, Salesforce's stock looks fairly cheap at 31 times next year's earnings and four times next year's sales. Its smaller healthcare-oriented CRM peer Veeva (VEEV 3.12%), which is growing at a similar rate, trades at 40 times forward earnings and 12 times next year's sales. ServiceNow (NOW 3.62%), the cloud-based digital workflow company which is growing slightly faster than Salesforce, trades at 43 times forward earnings and 10 times next year's sales. That's probably why the value-oriented activist hedge fund Starboard Value acquired a significant stake in Salesforce this October.

So is Salesforce worth buying right now?

Salesforce will likely remain in the penalty box until the macro situation improves and its revenue growth accelerates again. That said, I'm still optimistic about Salesforce's long-term prospects as large companies continue to digitally optimize their operations.

Therefore, I believe Salesforce is still a good long-term investment at these levels -- but investors shouldn't expect the bulls to rush back until some of these near-term headwinds dissipate.

Leo Sun has positions in Adobe, Salesforce, and Veeva Systems. The Motley Fool has positions in and recommends Adobe, Microsoft, Salesforce, ServiceNow, and Veeva Systems. The Motley Fool recommends the following options: long January 2024 $420 calls on Adobe and short January 2024 $430 calls on Adobe. The Motley Fool has a disclosure policy.

Sun, 04 Dec 2022 00:28:00 -0600 Leo Sun en text/html
Killexams : Salesforce is losing the key execs behind some of its biggest and most expensive bets at a critical moment

Slack CEO Stewart Butterfield, Salesforce co-CEO Bret TaylorNOAH BERGER/AFP via Getty Images, Salesforce

  • Salesforce is losing a number of key execs in the wake of Bret Taylor's departure.

  • Slack CEO Stewart Butterfield is also departing, along with some other product-focused execs.

  • The departures come as Salesforce's growth has slowed and it's facing tough questions.

Salesforce is in the midst of a serious brain drain at the highest levels. Last week, co-CEO Bret Taylor made the surprise announcement that he'd be departing the company.

Shortly afterwards came the news that Mark Nelson, the CEO of Salesforce subsidiary Tableau, and Steven Tamm, a CTO at the cloud tech giant, are also departing. In November, the company also said Gavin Patterson, the company's chief strategy officer who had previously been its chief revenue officer will depart at the end of January.

Then, earlier this week, Insider reported that Stewart Butterfield, CEO of Slack — the workplace chat app that Salesforce acquired in 2021 for $27.7 billion —will be leaving the company in the new year. Tamar Yehoshua, Slack's chief product officer, is also resigning, as is Slack senior VP of communications Jonathan Prince.

It's not clear if the timing of all these departures is anything more than coincidence: In a memo to employees, Butterfield wrote that his plans to depart have nothing to do with Taylor's, as Insider earlier reported.

Still, it comes at a critical moment for Salesforce and its now-sole CEO Marc Benioff. The company's stock is down some 48% from the beginning of the year, as the larger tech downturn takes its toll on the markets. Salesforce has warned investors that a slowing economy is making it more difficult to close deals as IT spending stalls out, even as investors push Benioff to demonstrate a commitment to improving its profit margins.

And the specific executives who are hitting the exits represent some of Salesforce's biggest bets on the future. Taylor himself was seen as a product visionary who would help Salesforce break into new markets, as seen when he masterminded the Slack acquisition. Indeed, Slack and Tableau represented Salesforce's two largest acquisitions in its history, as it invested in new lines of business.

The departures of Taylor, Butterfield, and Nelson come as Salesforce's strategy comes under the microscope on Wall Street.

With Slack and Tableau, Salesforce already had a lot to prove. Wall Street thought that the $27.7 billion it paid for Slack and the $15 billion for Tableau was far too steep given the company's financial situation. The scrutiny hasn't stopped.

"Growth has been slowing for years," Bernstein analysts wrote in a latest note to clients. "But that has not been readily apparent due to the cadence of large acquisitions which generate a multiyear tailwind to growth due to acquisition accounting."

Taylor, who had been COO of Salesforce before becoming co-CEO in 2021, championed the two as key to a strategy of building the company's platform into an all-in-one tool for sales, to service, to marketing and commerce, to data analysis. Slack would be the "digital HQ" where work gets done, while Tableau helps customers crunch the massive amounts of data stored in the Salesforce platform and turn it into useful insights.

Neither Slack nor Tableau is going anywhere. Salesforce has already said that Lidiane Jones, an executive VP, will take over for Butterfield as Slack CEO. She'll be working with Cal Henderson, Slack's CTO and cofounder, who remains in his role. And Salesforce has said that in the wake of Nelson's departure, Tableau will be rolled more closely into Salesforce's engineering organization.

What it does mean, however, is that Salesforce, Slack, and Tableau are all losing the biggest champions of the integrated product strategy right as the company faces hard questions.

Amid the chaos, however, some on Wall Street thinks there may be an opportunity.

While some of Salesforce's most experienced execs remain on Benioff's leadership team, including CFO Amy Weaver and COO Brian Millham, analysts think Benioff needs to recruit new leadership

Now could be a good time to recruit talent from a smaller rival or startup, Jaluria told Insider. The relative stability of Salesforce compared to a smaller startup during an uncertain economic environment would be a major draw.

"You need leadership that's focused on the next chapter of Salesforce and the way things should be done, not necessarily the way things have been done from the get go," RBC analyst Rishi Jaluria said last week at the time of Taylor's announcement.

Read the original article on Business Insider

Tue, 06 Dec 2022 16:48:00 -0600 en-US text/html
Killexams : Three Ways Businesses Can Help Prevent Phone Spam And Scams

Rich Rosen is the Founder & CEO of Fastcall—a leading Salesforce native app for phone, SMS and video. Rich has two phone-related patents.

Workers have adjusted to remote work and limited person-to-person interactions, but they still need to communicate with customers and co-workers. How do they communicate in 2022? Email, send a text? In fact, many businesses still use voice phone calls to resolve customer service issues, close sales and make appointments. It’s immediate, available and personal.

It may not seem evident that consumers prefer a phone call and that the usage of phone calls continues to grow. Among business professionals, according to a latest Hiya survey of 12,000 consumers and 1,800 businesses across the U.S., Canada, U.K., Germany, France and Spain, 90% of survey respondents indicated that their use of voice calls increased or stayed the same over the past 12 months. The survey also found that consumers and businesses prefer voice phone calls over email, text, video call and chatbot.

These preferences for voice phone calls are important for businesses to recognize. When apps are replacing some brick-and-mortar spaces, the phone call delivers a human connection between the business and its customers. Due to the familiarity of the phone, consumers may also be more willing to discuss financial transactions and health issues over the phone than through other channels.

Companies must learn to protect themselves against phone scams.

Now, the bad news. Phone scams are cheap and easy for fraudsters. A latest study showed that Americans received an average of four spam phone calls a day, and each of these has the potential to result in financial losses. You should not be surprised that scammers are becoming more sophisticated and are spoofing legitimate businesses. In 2021, 62% of survey respondents said they had received a call they believed to be a scammer impersonating a business, according to the Hiya study cited above.

To ensure that their businesses are protected against these threats and their calls are getting through to customers, business leaders should brush up on the following best practices.


STIR/SHAKEN is a new registration process that was introduced by the FCC to prevent spam phone calls and verify caller ID. Caller ID can be faked or “spoofed,” allowing spam callers to have the call appear as a legitimate caller.

With STIR/SHAKEN, the caller ID is examined on the outbound call, and the phone provider attaches an encrypted certificate with an identity and trust value. The phone provider on the receiving end of the call then checks the authenticity of the call.

STIR/SHAKEN is an ongoing process with the FCC, which has required registration for many voice providers as of June 2021. As a business, you can work with your phone provider to ensure your calls are STIR-registered and the caller ID name (CNAM) is accurately updated.

Free Caller Registry

Free Caller Registry is a free website for businesses to submit their registration details to phone carriers. In my experience, it is easy and takes only a few minutes. Three industry players—First Orion, Hiya and Transaction Network Services—formed a partnership to provide the service. By submitting your company details and some data about your company’s outbound phone calls, you acknowledge that the numbers are not being used to make calls that violate consumer protection laws or other applicable laws or regulations.

International Regulations

Countries around the world are enacting similar registration requirements. Work with your phone vendor to review the specific guidelines in each market where you operate. You can also ask communications platform-as-a-service providers if they can help you manage these requirements.


When I started working for my first “dot com” in 1996, email marketing was on the rise, as was email spam, and it was something I wrote about back then.

Over twenty-five years later, many companies are still busy working to keep their emails out of the spam folder. That work is important, but businesses shouldn’t forget about managing their phone security and registration. In both cases, both consumers and businesses benefit by getting rid of spam.

Forbes Technology Council is an invitation-only community for world-class CIOs, CTOs and technology executives. Do I qualify?

Tue, 29 Nov 2022 23:29:00 -0600 Richard Rosen en text/html
Killexams : Slack CEO leaving Salesforce

Nearly a decade after releasing the business-friendly instant messaging platform Slack, founder and CEO Stewart Butterfield is leaving the company.

A spokesperson for Salesforce, which purchased the platform in 2021, confirmed Butterfield is departing and will be replaced by Lidiane Jones.

“Stewart is an incredible leader who created an amazing, beloved company in Slack,” the spokesperson said. “He has helped lead the successful integration of Slack into Salesforce and today Slack is woven into the Salesforce Customer 360 platform.”

Prior to developing Slack, Butterfield co-founded photo-sharing website Flickr before it was sold to Yahoo.

Monday’s announcement, which was reported earlier by CNBC, comes one week after Salesforce Co-CEO and Vice Chairman Bret Taylor announced he will leave the company early next year.

Taylor ran Salesforce as it announced plans to acquire Slack in late 2020 before closing the deal for nearly $28 billion the following July.

“Thank you Stewart for what you’ve built and for trusting me with the most important role of my life,” Jones wrote on her LinkedIn profile. 

“Simply put, there would be no Slack without Stewart,” she continued. “He’s built an incredible company that has redefined modern collaboration with a team grounded in humility and innovation. As we look forward, we are grounded by Slack’s mission to make people’s working life simpler, more pleasant and more productive.”

Mon, 05 Dec 2022 07:47:00 -0600 en-US text/html
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