Cloud tech companies are facing a significant cloud skills shortage, making it hard to hire people and difficult to make sure their current workforce’s skills are up to date. Australia- and US-based Saasguru wants to narrow the gap with an edtech platform designed for new graduates and tech workers who want to become better at using cloud platforms like Salesforce or AWS. The company announced today it has raised a seed round of $4 million AUD (or about $2.7 million USD) led by Square Peg Capital, along with returning investors Black Nova and Antler.
Saasguru’s last funding was nine months ago, when it raised a pre-seed round of $1.3 million AUD. The company was founded in 2021 by Amit Choudhary, Atif Saad and Prateek Kataria. Choudhary and Saad sold their last startup SaaSfocus, a Salesforce consulting company, to Cognizant in in 2018.
So far, Salesguru has been used by 40,000 students in 20 countries, and has worked with 20 cloud consulting companies that want to train new workers, as well as refresh the skills of their existing teams. Its students range from new graduates who are starting their first jobs in cloud tech to professionals who want to earn more training certificates.
The search for people with cloud computing skills in the Asia Pacific region is urgent, with a report by AWS showing that workers needed will triple by 2025, going from 37 million workers in 2020 to 109 million. Saasguru wants to help its learners become ready for cloud tech jobs, while creating more talent at scale.
Saasguru founders Atif Saad, Amit Choudhary and Prateek Kataria
Choudhary told TechCrunch that the idea for Saasguru was planted while he and Saad were still working on SaaSfocus and struggled to compete for talent with large cloud consulting companies.
“This forced us to look at organic talent creation by hiring people from diverse non-technology backgrounds and upskilling them through a homegrown program tailor-made for Salesforce job readiness,” he said. “This became a bit of a ‘secret sauce’ for us and it helped us scale the business to over 360 consultants, with over 80% of them being trained through this program.”
SaaSfocus’ training program included hyper-personalized study plans, “TikTok-like” micro-modules of content, mentoring, peer-to-peer learning and hands-on assignments.
After selling SaaSfocus, Choudhary and Saad used this approach in a pro-bono program to help people get new jobs during COVID by teaching them Salesforce skills. Of the 50 people who took part in the program, almost all got placed in Salesforce-related jobs.
“It was the lightbulb moment when we realized this could be scaled with tech into a global business,” Choudhary said. Saasguru was launched in early 2021, combining the components of the pro-bono program with a deep tech platform.
Saasguru’s 15 programs includes ones for learning Salesforce, ServiceNow, AWS, GCP and Azure. It plans to use its funding to add more cloud certifications. Choudhary said Saasguru personalizes courses, which can take from 30 hours for self-paced cloud certification program to 300 hours for a career bootcamp, by using a two-step process. The first step is an initial assessment that analyzes the readiness of a learner and creates a learning pathway for them. Then as they start taking a course, the platform recommends the next best step to take.
Saasguru acquires customers by running free webinars with its teachers, or gurus. They also offer free one-on-one mentoring sessions on careers, interview tips and certifications, and run a Slack community. Saasguru serves both individuals and cloud consulting companies that want to build the skills of new and existing employees.
In a statement about the funding, Square Peg Capital principal Lucy Tan said, “There is a massive cloud skills shortage in the industry that is slowing down digital transformation initiatives undertaken by businesses. Universities are not well equipped to solve this skills shortage as the skills update so quickly. This means post-university upskilling is critical for continued business growth and Saasguru provides a personalised learning pathway for cloud professionals to embark on, helping them get skilled and certified in cloud technologies. This can make a meaningful impact on people’s lives from either landing them in a new career or getting salary increases.”
Edtech Saasguru wants to fix the cloud talent shortage at scale by Catherine Shu originally published on TechCrunch
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Mobisoft Infotech to bring together the power of connected data and automation capabilities with Salesforce to deliver personalized customer experiences across digital channels. Mobisoft Infotech will expand its service offerings with specialized editions of Salesforce to create a culture that embraces change and keeps digital transformation gear on.
Texas, USA, Dec 7, 2022: Mobisoft Infotech, a trusted product development company and digital transformation partner for businesses around the globe, today announced becoming a Salesforce Consulting Partner to supercharge their digital transformation initiatives. Through
a technical collaboration with Salesforce, Mobisoft Infotech, aims to help companies with powerful automation and intelligence technologies to deliver optimized customer experiences.
Mobisoft Infotech joined the Salesforce ecosystem as a Consulting Partner after surpassing Salesforce's aggregate score value. This value measures a partner's contributions across key areas like growth, certification, and specialization against Salesforce's set targets. Mobisoft Infotech plans to offer Salesforce consulting services and Salesforce product deployments through this exclusive partnership to accelerate digital transformation initiatives at scale.
'With evolving market trends and consumer shifts, it is important that companies maximize the use of data, technology, and tools in order to deliver meaningful experiences. Salesforce is the most suitable platform for businesses to optimize each interaction and build customer relations at scale. With the combined power of the Salesforce platform and Mobisoft's expertise, every company can deliver tailored experiences while digitally transforming business workflows.' said Pritam Barhate, co-founder of Mobisoft Infotech.
'Data and digital platforms are the cornerstones of digital transformation. At Mobisoft, we have always focused on steadily building capabilities by unlocking opportunities and leveraging innovative tools. Becoming an official Salesforce Consulting Partner is very exciting for us. This partnership will help us empower businesses with emerging technology and tools to work more effectively.' further added Pritam.
Having partnered with Salesforce, Mobisoft is positioned to be a key player in driving digital transformation, enabling businesses to take full advantage of connected data across the business landscape, gain deeper insights to Excellerate performance, drive business agility, and create connected customer experiences.
Mobisoft Infotech's digital transformation expertise, extensive experience, and industry knowledge, coupled with Salesforce's capabilities, will deliver businesses the expert guidance, support, and tools to capture the real value of the CRM platform.
Read the full article on Mobisoft Infotech Joins the Salesforce Consulting Partner Program to Rev Up Digital Transformation Mobisoft Infotech:
Mobisoft Infotech is a leading digital product development company based in the USA and partners with businesses of all sizes to build, Excellerate and scale products across platforms leveraging disruptive technologies and combining design, engineering, and innovation to unlock success. Mobisoft Infotech has successfully served in 37+ countries, including the United States, the UK, and Australia, and helped prominent industry players create the most value from digital transformation by seamlessly combining more than 13 years of experience, deep domain expertise, digital capabilities, processes, and a highly skilled team of experts. To learn more about Mobisoft Infotech's digital transformation achievement,
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SINGAPORE - Institute of Technical Education (ITE) students will be able to learn key customer relationship management (CRM) digital skills in a revised curriculum introduced as part of an $8.7 million tie-up with a United States-based software firm.
The partnership with the firm, called Salesforce, will span five years and benefit about 7,500 ITE students.
Students will pick up key CRM skills such as understanding customers and helping businesses Excellerate customer relationships with the use of data.
The beefed up curriculum, which will start in April 2023, will feature content provided by the Salesforce learning arm, Trailhead Academy. It will be taught by ITE lecturers, who will be trained by Salesforce.
On Monday, at the ceremony to mark the tie-up, ITE College West principal Alice Seow said: “This collaboration will allow ITE to infuse CRM content and technology into our new three-year Higher Nitec curriculum.”
She added that the curriculum will include CRM features such as UX or user experience design and system security.
On top of the enhanced curriculum, students will be selected every year to be mentored by Salesforce employees.
Ms Seow said: “This mentorship programme targets to develop essential soft skills as well as deepen CRM knowledge among student participants, and will benefit some 60 students annually across the three ITE campuses.”
During the mentorship programme, students will take exams to earn certifications such as Salesforce administrator or developer. They will also apply their skills in tackling case studies and take part in case competitions simulating real-world environments.
The programme, which will start in October 2023, aims to open up job opportunities for students and, in time, land them a full-time role with Salesforce or the clients it serves.
Senior Minister of State for Communications and Information Tan Kiat How, who was at the event, said demand for tech skills and the know-how to use digital tools and systems is here to stay.
He added that employers should look beyond academic qualifications when hiring and developing their tech manpower, and focus on the person’s skills and desire to continually pick up new skills and new technologies.
Ms Seow said this tie-up will help ITE tap the Salesforce network of industry partners to provide students with internship and employment opportunities in the CRM industry.
She said: “Our mission at ITE is to create opportunities for our students to acquire the skills, knowledge and values they need to contribute and make a meaningful impact as part of tomorrow’s workforce.
“The extension of our partnership with Salesforce reaffirms this mission, and allows our students to hone their CRM expertise at a pivotal moment where digital transformation and customer experience are so deeply interconnected.”
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After a stint at Cognizant, Mr Choudhary and Atif Saad, the chief operating officer of Saasfocus, launched a new education platform called Saasguru in mid-2021.
The two men were inspired to start the business after they posted on LinkedIn offering to help retrain retrenched workers in April 2020. Fifty people responded and most landed new jobs, Mr Choudhary said.
Saasguru provides training for graduates and career changers starting their first job in cloud technology as well as professionals who have one or more cloud certificates and are working towards the next.
The company specialises in producing technology professionals who can implement and run different cloud technologies which are increasingly being adopted by companies to manage their internal and customer-facing systems.
Saasguru currently has 15 programs covering Salesforce, ServiceNow, AWS, GCP and Azure. It plans to use the $4 million seed funding to further build its technology stack and expand into high-demand cloud certifications.
Mr Choudhary said more than 40,000 learners from 20 different countries have used the platform that provides personalised programs and short, five- to seven-minute videos.
The platform has also recruited mentors, which it calls gurus, from around the world who are paid to assist students.
In January, Saasguru previously raised a pre-seed round of $1.3 million from investors Square Peg, Black Nova and Antler, which also participated in the seed round.
“There is a massive cloud skills shortage in the industry that is slowing down digital transformation initiatives undertaken by businesses,” said Lucy Tan, principal at Square Peg Capital.
“Universities are not well-equipped to solve this skills shortage as the skills update so quickly. This means post-university upskilling is critical for continued business growth and Saasguru provides a personalised learning pathway for cloud professionals to embark on, helping them get skilled and certified in cloud technologies.
“This can make a meaningful impact on people’s lives from either landing them in a new career or getting salary increases. We’re excited to continue to work with Amit, Atif, and the team on their journey to help close the skills gap in the cloud computing industry and empower millions of workers to take on new careers.”
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A new report released this week from Perception Point and Osterman Research found that, on average, companies pay $1,197 per employee each year to address cybersecurity incidents — which can add up quickly the larger an organization is. Against that backdrop, looking ahead to 2023, Deloitte predicts an increase in cybersecurity preparedness both for employees and board members alike. It also predicts that securing emerging technologies, ramping up connected device visibility and data-focused security practices will be priorities for teams in 2023 — however, Deloitte leaders also noted that the talent shortage is likely to continue as are issues with security supply chains.
This week, Mulesoft, a Salesforce-owned company, also made predictions about what’s ahead for the enterprise in 2023. It noted that nearly three years after the pandemic, companies are still pushing forward with a focus on accelerated digital transformation giving way for things like automation, composable agility, low-code and no-code tools, data automation and layered cyber defenses to continue to grow.
Tech giants like Google, IBM, Microsoft and Intel also made news this week for the progress they’re making in quantum computing. The companies are pushing ahead, developing cloud services and other tools to test the use of quantum algorithms. Sandeep Pattathil, senior analyst at the IT advisory firm, Everest Group, told VentureBeat that a major challenge still ahead will be quantum computing’s algorithmic advances — not speed.
Related to advancement challenges, experts say that since around 90% of AI and machine learning deployments fail to get off the ground, the industry needs to change what it’s feeding AI. Real data can be cumbersome and costly to obtain, label and iterate upon — and using a steady diet of synthetic data can supplement this. Kevin McNamara, CEO and founder of synthetic data platform provider, Parallel Domain, told VentureBeat that without synthetic data, AI may stay stuck in a “Stone Age,” of sorts.
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Here’s more from our top 5 tech stories of the week:
The analysts revealed a range of predictions, including the importance cybersecurity and future-forward readiness and organizational resilience will play in helping enterprises to better control their exposure to threat actors in the future.
“Data is food for AI, but AI today is underfed and malnourished,” said Kevin McNamara, CEO and founder of synthetic data platform provider, Parallel Domain, which just raised $30 million in a series B round led by March Capital. “That’s why things are growing slowly. But if we can feed that AI better, models will grow faster and in a healthier way. Synthetic data is like nourishment for training AI.”
These vendors are also developing cloud services that allow enterprises to test the waters of quantum algorithms using development tools and simulators running on classic hardware.
As this trend continues, Salesforce-owned Mulesoft has identified seven digital transformation aspects that will be key to overcoming operational pressures and driving efficient and sustainable growth in 2023.
This means the average 500-employee company spends $600,000 annually on addressing cybersecurity incidents, without factoring in additional costs like business losses, compliance fines or mitigation costs.
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