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Exam Code: CPIM-BSP Practice test 2022 by Killexams.com team
CPIM-BSP CPIM - Basics of Supply Chain Management

This course focuses on management and improvement of supply chain processes and performance. It will be valuable for students who would like to pursue a career in consulting or take a position in operations, marketing or finance functions in a manufacturing or distribution firm. We explore important supply chain metrics, primary tradeoffs in making supply chain decisions, and basic tools for effective and efficient supply chain management, production planning and inventory control, order fulfillment and supply chain coordination. We will also investigate Topics such as global supply chain design, logistics, and outsourcing, several other latest supply chain innovations.
The class format includes lectures, case discussions, guest speakers, and simulation games. The content covers both quantitative and qualitative materials. The cases will feature high-tech companies as well as firms in more traditional industries such as apparel and manufacturing.

CPIM - Basics of Supply Chain Management
APICS Management guide
Killexams : APICS Management guide - BingNews https://killexams.com/pass4sure/exam-detail/CPIM-BSP Search results Killexams : APICS Management guide - BingNews https://killexams.com/pass4sure/exam-detail/CPIM-BSP https://killexams.com/exam_list/APICS Killexams : APICS Basics of Supply Chain Management

The American Production and Inventory Control Society (APICS) was founded in 1957 for the purpose of “building and validating knowledge in supply chain and operations management.” Today, APICS is an international organization with over 40,000 members that provides training and educational opportunities in the form of professional certifications, professional courses, workshops and resource materials for supply chain management professionals. One of the certifications offered by APICS is the CSCP, or Certified Supply Chain Professional. The certification is often required by employers for key personnel in charge of managing the production and distribution of their products.

Definition of Supply Chain Management

While supply chain management incorporates logistics, its scope is far greater.
  1. A supply chain is a system of organizations, people, technologies, activities, information and resources involved in moving materials, products and services all the way through the manufacturing process, from the original provider of materials provider to the end customer. Supply chain management is the supply and demand management of these materials, products and services within and across companies. This includes the oversight of products as they move from provider to manufacturer to wholesaler to retailer to consumer. Some companies use the term "logistics" interchangeably with "supply chain management," while others distinguish between the two terms. The distinction is that supply chain management does not just oversee the tracking of materials or products through shipment, but spans all movement and storage of raw materials, works-in-process, finished goods and inventory from the point of origin to the point of consumption. It involves the coordination of processes and activities with and across other business operations into a cohesive and high-performing business model.

Strategies

Storing large amounts of inventory is expensive and can expose a company to losses.
  1. The ultimate goal of a successful supply chain management strategy is to insure that products are available when they are needed, thereby reducing the need to store large amounts of inventory. Supply chain management strategies must incorporate the distribution network configuration. Distribution networks consist of the number and location of suppliers, production facilities, distribution centers, warehouses and customers. These must be integrated with all the information systems that process the transfer of goods and materials, including forecasting, inventory and transportation.

Supply Chain Operational Flows

While there are only three primary operational flows, supply chain management can be extremely complex.
  1. Supply chain management oversees three primary flows. Product flow involves the movement of goods and materials through the manufacturing process from suppliers through consumers. Information flow involves the transmitting of orders and the tracking of goods and products through delivery. Financial flow consists of payment schedules, credit terms, consignments and title ownership agreements.

Learning the Basics from APICS

APICS will assist you in determining which of their programs best suits your needs.
  1. APICS’s Basics of Supply Chain Management is an online course that is designed to prepare you for the BSCM exam. APICS also offers several course options on supply chain management in preparation for certification. What APICS calls "Foundational Courses" are not for individuals seeking certification, but rather for those who want to develop skills and knowledge on supply chain and operations management. "Certification Review Courses" are designed for those seeking CSCP designations. Workshops are offered for continuing education. Continuing education is a requirement of maintaining CSCP certification, which must be renewed every five years. APICS also publishes several manuals that provide an overview of the curriculum, test specifications, test-taking advice, key terminology and sample questions with their answers.

Sat, 15 Aug 2020 11:02:00 -0500 en-US text/html https://smallbusiness.chron.com/apics-basics-supply-chain-management-41462.html
Killexams : A Comprehensive Management Guide for Atopic Dermatitis

Topical Therapy

Therapy for atopic dermatitis is multi-faceted and encompasses restoring the skin barrier function, using anti-inflammatory medications (topical or systemic), identifying and eliminating triggers, and secondary prevention. The skin barrier in AD is faulty with a decrease in the amount of and an abnormal ratio between skin lipids (most notably ceramide), which leads to increased transepidermal water loss (Chamlin et al., 2001; Darsow et al., 2005). Genetic mutations of the epidermal barrier protein filaggrin are a predisposing factor for AD (Palmer et al., 2006; Weidinger et al., 2006). Emollients are regarded as a standard of care in preventing and treating AD. When used as a moisturizing regimen in conjunction with steroids, emollients enhance the anti-inflammatory affect of topical steroids resulting in a steroid-sparing phenomenon (Hanifin et al., 2004; Hanifin et al., 1998). It is recommended that emollients be applied at least twice daily and immediately after bathing (Darsow et al., 2005).

Since their development over 50 years ago, topical corticosteroids have served as the first line of therapy for AD and this recommendation remains in the most up-to-date position of the European Academy of Dermatology and Venereology (Darsow et al., 2005). Topical steroids are anti-inflammatory medications and are classified according to their vasoconstrictor assays, with the most potent topical steroids in Class 1 and the least potent in Class 7 (see Table 4 ). Longer duration of therapy and more potent topical steroids have a higher potential for adverse effects. The amount of absorption of a topical steroid is influenced by the surface area of the skin, thickness of the skin (epidermis), the type of vehicle, drug concentration, and the presence of absence of occlusive dressings. Class 1 to 5 topical steroids should be avoided in areas of thinner skin, including the eyelids, face, mucous membranes, genitalia, and intertriginous areas, as these areas have increased likelihood of transepidermal corticosteroid absorption (Leung et al., 2004). In contrast, potent topical steroids may be needed on the palms and soles as the epidermis in these areas is much thicker (Brazzini & Pimpinelli, 2002). Children have a low body volume to skin surface area ratio, which allows for a greater absorption of corticosteroids leading to a higher potential for adverse affects. As a result, higher-potency steroids should be avoided in children (Paller et al., 2005). Local adverse effects of topical steroids include striae, skin atrophy, telangiectasias, perioral dermatitis, erythema, acne, glaucoma, and cataracts. Potential systemic adverse effects include growth suppression, suppression of the hypothalamic-pituitary-adrenal axis, and osteoporosis, and are most likely to occur with the use of high-potency steroids (Brazzini & Pimpinelli, 2002; Paller et al., 2005).

Benefits of topical steroids include a low-cost, wide variety of preparations, and proven clinical effectiveness (Leung et al., 2004). Topical steroids are available in a wide variety of vehicles including creams, lotions, ointments, solutions, gels, and foams. In general, ointments are more potent than creams because of superior ability to hydrate the stratum corneum (the top layer of the epidermis) which enhances absorption (Brazzini & Pimpinelli, 2002; Leung et al., 2004). Selection of a vehicle can also be based on the body area to which the medications will be applied. For example, ointments on hairy areas of the body can be messy, so foams and lotions are preferred. Sometimes in severe disease, occlusive dressings may be employed. Occlusive dressings have the advantage of increasing the penetration of a steroid and making therapy more effective, but they also increase the risk of side effects; therefore, they should not be used for prolonged periods of time (Brazzini & Pimpinelli, 2002).

The choice of a topical steroid should be tailored to each patient based on the potency, vehicle, lesion location, patient age, season, environment, socioeconomic class, prior medication(s), the presence or absence of infection, and patient preferences. Currently, it is recommended that the least-potent topical steroid be used (along with a good skin care regimen) to achieve the maximum benefit; then tapered, discontinued, or changed to less-potent topical steroid (Paller et al., 2005). Optimally, topical steroids should be used for only a few weeks in a continuous fashion and then used intermittently (for example, twice a week) (Hanifin et al., 2004; Paller et al., 2005). It is preferable for low-potency steroids to be used in maintenance therapy and mid to high-potency steroids to be used to treat flares (Leung et al., 2004). Pruritus can serve as a marker in evaluating a treatment response, and tapering of the steroid should not be attempted until pruritus has disappeared. Tapering of the topical steroid should be done gradually to avoid a flare (Darsow et al., 2005). Multiple large reviews have shown that once-a-day application of an appropriately selected topical steroid is as effective as twice-daily application (Green, Colquitt, Kirby, & Davidson, 2005; Hanifin et al., 2004). In children with mild-to-moderate AD, the use of intermittent, short cycles of potent steroids is safe and equivalent in effectiveness to the long-term use of weaker topical steroids (Hanifin et al., 2004).

In latest years, topical calcineurin inhibitors have become available for treating atopic dermatitis. These medications also have anti-inflammatory affects, but do not contain steroids. The two medications offered are pimecrolimus and tacrolimus, and both are approved to treat patients over age 2 (Darsow et al., 2005). Both medications decrease the extent, severity, and symptoms of AD (Hanifin et al., 2004). Pimecrolimus (Elidil®) is effective in treating mild-to-moderate forms of AD and is available in a 1% cream. Tacrolimus (Protopic®) is used in treating moderate-to-severe AD and is available in 0.03% and 0.1% ointments (Hanifin et al., 2004). The 0.1% tacrolimus ointment is indicated for patients older than 16 years of age (Paller, 2004). All topical calcineurin inhibitors are applied twice a day and can be used along with topical corticosteroids. Some clinicians may choose to initiate treatment of atopic dermatitis with topical corticosteroids and make a transition to topical calcineurin inhibitors when the extent of the inflammation is reduced. Others have layered these products together by applying the steroid first, applying the topical calcineurin inhibitor 30 minutes later, and decreasing the potency of the steroid or eliminate it all together once clinical improvement is seen (Paller et al., 2005).

Studies have shown that tacrolimus 0.1% is either equal to or more efficacious than a Class 5 corticosteroid in treating AD, and tacrolimus 0.03% is more efficacious than a low-potency steroid, but not as efficacious as a mid-potency topical steroid (Beck, 2005). Studies comparing tacrolimus and pimecrolimus demonstrated that 0.1% tacrolimus is more efficacious than pimecrolimus; 0.03% tacrolimus has equal efficacy to 1% pimecrolimus in mild disease; and 0.03% tacrolimus is better than 1% pimecrolimus in decreasing the itch associated with AD (Paller et al., 2005). Tacrolimus has a faster onset of action as compared to pimecrolimus, with improvement in symptoms during the first week of therapy (Paller, 2004).

Both of these medications were proven safe and effective (up to 1 year in all and 4 years in tacrolimus 0.1%) in numerous trials (Chapman et al., 2005; Darsow et al., 2005; Hanifin et al., 2005; Koo et al., 2005; Leung et al., 2004; Paller, 2004; Paller et al., 2005). These medications do not have the side effect profile of topical steroids, and therefore can be used in areas where the epidermis is thinner such as the eyelids, face, mucous membranes, genitalia, and intertriginous areas, without the risk of skin atrophy and striae. The most frequent side effect is burning at the application site (which may be more frequent in tacrolimus); however, this symptom often improves with time and usage (Abramovits, 2005; Darsow et al., 2005). Other local side effects include itching and erythema (Chapman et al., 2005). In noncomparative trials, the incidence of cutaneous viral infections such as herpes simplex, eczema herpeticum, molluscum, varicella zoster, and warts is slightly increased in patients treated with topical calcineurin inhibitors (Hanifin et al., 2005; Koo et al., 2005). Additional side effects include flu-like symptoms, allergic reactions, asthma, cough, fever, otitis media, and headache (Hanifin et al., 2005; Koo et al., 2005).

In March of 2005, the U.S. Food and Drug Administration (FDA) issued a Public Health Advisory concerning a potential increased risk of cancer associated with topical tacrolimus and pimecrolimus. The advisory was based on animal studies and a small number of case reports of skin cancer and lymphoma in adults and children treated with topical calcineurin inhibitors. The FDA made recommendations on the use of topical calcineurin inhibitors to health care providers, patients, and caregivers, as follows (see Table 5 ). Pimecrolimus and tacrolimus should be used only as second-line agents for short-term and intermittent treatment of atopic dermatitis in patients unresponsive to, or intolerant, of other treatments. Avoid the use of pimecrolimus and tacrolimus in children younger than 2 years of age. The effect of pimecrolimus and tacrolimus on the developing immune system in infants and children is not known. In clinical studies, infants and children younger than 2 years old treated with pimecrolimus had a higher rate of upper-respiratory infections than did those treated with placebo cream. Use pimecrolimus and tacrolimus only for short periods of time, not continuously. The long-term safety of pimecrolimus and tacrolimus are unknown. Children and adults with weakened or compromised immune system should not use pimecrolimus and tacrolimus. Use the minimal amount of pimecrolimus and tacrolimus needed to control the patient symptoms. In animals, increasing the dose resulted in higher rates of cancer. The FDA will be requiring a black box warning to be placed on these medications and the development of a medication guide for tacrolimus and pimecrolimus (FDA, 2005).

The American Academy of Dermatology (AAD) issued a statement in response to the FDA that it was disappointed that the FDA took this action, despite the lack of data proving proper topical use of pimecrolimus and tacrolimus is dangerous to people (AAD, 2005). The chance of systemic exposure of these medications has been studied in various trials and shown to be minimal and transient and not associated with an increase in adverse effects (Beck, 2005). Prospective clinical studies of topical calcineurin inhibitors have not shown an increase risk of lymphoma, lymphoproliferative disease, or skin cancers (Beck, 2005). Taking into consideration that systemically administered (oral) calcineurin inhibitors, cyclosporine, and tacrolimus have demonstrated an increased risk of lymphoproliferative diseases and skin cancers in transplant patients (Beck, 2005; Darsow et al., 2005; FDA, 2005), additional long-term studies of 10 years or more will be needed to determine the safety profile of topically administered calcineurin inhibitors (FDA, 2005).

Other topical treatments for AD include coal tar, doxepin, and topical sodium cromoglicate (Hanifin et al., 2004; Stainer et al., 2005; Williams, 2005). Coal tar and coal tar derivatives have been used for decades to treat AD and have efficacy similar to a Class 7 steroid (Williams, 2005). These medications exhibit antipruritic and anti-inflammatory effects and should only be used in chronic lesions of atopic dermatitis (Leung & Bieber, 2003). Coal tar can be used as monotherapy or in combination with topical steroids. Photosensitivity and folliculitis may result from coal tar (Leung & Bieber, 2003), but the major drawback is the odor and dark color which stains clothes (Correale et al., 1999). These cosmetic disadvantages generally lead to issues with compliance (Hanifin et al., 2004). Doxepin is a topical antihistamine that is able to decrease the pruritus associated with AD within 48 hours (Williams, 2005). Concerns over its potential for cutaneous sensitization and the side effect of sedation may limit its use (Leung et al., 2004). Studies in the past regarding the effectiveness of topical cromoglicate in treating AD are inconsistent. Cromoglicate acts to prevent or reduce the release of inflammatory and chemotaxic mediators from mast cells. A latest randomized trial demonstrated that the application of cromoglicate lotion (in addition to a treatment plan of topical steroids and emollients) can Strengthen symptoms and severity of skin lesions and decrease steroid use in children with AD as compared to the lotion vehicle. Erythema and burning at the site of application are the most common side effects of topically applied cromoglicate (Stainer et al., 2005).

Mon, 05 Dec 2022 10:00:00 -0600 en text/html https://www.medscape.com/viewarticle/551352_6
Killexams : APICS The Association for Operations Management

Caesars Entertainment strode into 2022 with its sights set on making the year one of innovation and renovation for the Empire as the company announced a $400 million, Las Vegas-style makeover for its Atlantic City properties. The master plan for the company’s three East Coast properties -- Caesars, Harrah’s, and Tropicana -- involves interior renovations, new celebrity dining concepts, and more to create the ultimate seaside conference destination. 

Wed, 06 Apr 2016 09:00:00 -0500 en text/html https://www.tsnn.com/organizers/apics-association-operations-management
Killexams : Pain Management Guide \n' + '{preContent}' + '
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Tue, 29 Sep 2020 16:53:00 -0500 en text/html https://www.webmd.com/pain-management/guide/default.htm
Killexams : Knowledge Management Guide

Knowledge management is a multidisciplinary discipline that aims to create and share knowledge that is particular to a given organization. The goal of KM is to preserve organizational knowledge so that employees can make good use of it in serving customers and being innovative in product development, operations, and beyond.

KM is about making the right knowledge available to the right people at the right time to, according to Peter Drucker, “create benefit and competitive advantage.” It encompasses the creation, storage, and sharing of knowledge to drive value and meet organizational goals.

Wed, 02 Feb 2022 04:46:00 -0600 en text/html https://www.kmworld.com/WhitePapers/KMWhitePaper/11595-Knowledge-Management-Guide.htm
Killexams : The ultimate guide to Android contacts management No result found, try new keyword!Now that we're all looking at the same place and dealing with the same best-available Android contacts management option, let's take a few minutes to get the lay of the land, shall we? When you ... Wed, 23 Nov 2022 15:25:00 -0600 en text/html https://www.computerworld.com/ Killexams : Strategic Human Resource Management (2022 Guide)

Now that you know what SHRM is and why it’s important, you may wonder how to get started. The process involves knowing the goals of your company, its abilities, future needs and resources. From there, you put your plan into action, then reassess and pivot if necessary.

Here are the five steps to strategic human resources plan:

1. Know your company’s goals and abilities

The first step to SHRM is understanding your company’s goals and abilities. When you know your company goals and can articulate them, you’ll have an easier time creating programs and policies that support those goals. You’ll also be able to more effectively measure the success of your SHRM programs and make changes as needed.

Consider the following questions:

  • What are your company’s long-term goals?
  • What are your company’s strengths and weaknesses?
  • What resources does your company have now?
  • What skills does your workforce currently have?
  • Are there any gaps in talent or skills?

Answering these questions will help you understand your company’s goals and abilities, and how SHRM can help you achieve those goals.

2. Forecast future needs

Now that you have an idea of your company’s goals and abilities, you need to forecast future needs. In order to ensure your company’s future success, you need to predict how many employees with the required skills will be necessary and measure it against your company’s current workforce. This will help you determine what skills your company will need in the future and how to develop those skills in your workforce.

Consider the following questions:

  • What skills will your company need in the future?
  • How many employees with those skills will you need?
  • How does that compare to your current workforce?

By answering these questions, you will be able to comprehend what abilities your company will need in the future and how to cultivate a workforce with those required skills.

3. Determine the resources needed to achieve company goals

After you know your company’s goals and have forecasted future needs, you need to determine the resources needed to achieve those goals. This includes identifying the financial resources, human resources and physical resources required.

Consider the following questions:

  • What financial resources will you need to achieve your company’s goals?
  • What human resources will you need to achieve your company’s goals?
  • What physical resources will you need to achieve your company’s goals?

To determine these, you’ve got to conduct an audit of both your internal and external resources. This will give you a sense of what types of resources you have available to achieve your goals and where you may need to supplement.

For example, if you’re looking to expand your workforce, you may need to invest in recruiting programs. Or, after conducting a needs assessment, you may find that your current workforce doesn’t have the necessary skills to achieve your company’s goals, so you’ll need to invest in training programs.

Another example is if you’re looking to launch a new product. In this case, you’ll need to consider the financial resources required to develop and market the product, as well as the physical resources required to produce it. You’ve also got to consider talent and skill set when launching a new product. Do you have the right people in place to bring your product to market? And do they have the necessary skills to do so?

4. Execute your plan

Now that you’ve set your company’s goals, forecasted its future needs and gathered the resources required to achieve those goals, it’s time to put your SHRM plan into action. Most companies start by recruiting the right candidates, training and development and then performance management. However, this will vary depending on your company’s specific needs.

If you already have a large talent pool to choose from, you may be better off cultivating skills of current employees before recruiting outside talent. After you’ve satisfied that resource, you may find you still need to hire. If so, you’ll need to have clear expectations and skill requirements before recruiting.

Once you’ve hired talent, it’s imperative to have a proper onboarding process. This will help ensure that your new hires are set up for success and understand what’s expected of them. After you’ve brought new talent into the fold, you need to focus on development. This includes training programs as well as opportunities for professional growth. By offering these opportunities, you’ll be able to retain top talent and keep them engaged in their work.

Last but not least is performance management. This includes setting clear expectations, providing feedback and conducting performance reviews. Performance management is a key part of SHRM as it helps ensure that your workforce is meeting expectations and contributing to your company’s bottom line.

Here are a few things to keep in mind when executing your SHRM plan:

  • Set realistic goals and timelines. Trying to accomplish too much in a short period of time can be overwhelming and lead to mistakes.
  • Get buy-in from upper management. If those at the top aren’t on board with your SHRM plan, it’s going to be difficult to get everyone else on board.
  • Communicate with your employees. Employees should be aware of the goals of the SHRM plan and how it will affect them. This will help get them on board and ensure that they’re working towards the same goals.
  • Be prepared to adjust your plan. As with any plan, things may not go as expected. Be prepared to make adjustments to ensure that you’re still on track to achieve your company’s goals. We’ll discuss this in detail in the next section.

5. Assess and pivot

After you’ve executed your SHRM plan, it’s important to assess how things are going. This includes looking at what’s working and what’s not. Based on your assessment, you may need to make adjustments to your plan. For example, if you’re not seeing the results you want, you may need to change your recruiting strategy. Or, if you’re finding that your training programs aren’t effective, you may need to make changes to those as well.

It’s also important to keep in mind that your SHRM plan is not a one-time thing. As your company grows and changes, so too will your SHRM needs. As such, it’s important to revisit your SHRM plan on a regular basis to ensure that it’s still relevant and effective.

Wed, 16 Nov 2022 22:59:00 -0600 Kathy Haan en-US text/html https://www.forbes.com/advisor/business/strategic-human-resource-management/
Killexams : A Guide To Healthcare Online Reputation Management

Gavin Baker, President & Founder of Baker Marketing Laboratory, a digital marketing agency with strategic solutions for healthcare companies

All doctors want to be the best in their field. And how do you prove you’re the best? Patient reviews. Prospective patients trust the opinions of their friends, family and even strangers who leave online reviews about their experience at a healthcare practice. A 4.7-star dentist with hundreds of positive reviews looks much more desirable than the two-star practice down the road.

Although it can feel as if patient reviews are out of your control, online reputation management is a key area of marketing for healthcare practices. People can leave reviews on a number of platforms, including search engines and social media apps, so it’s important to be aware of where and how your patients are reviewing your healthcare business to manage your reputation.

Where Should Patients Leave Reviews?

Three of the most effective platforms for review generation include Google, Facebook and Yelp.

• Google

In terms of average monthly U.S. traffic, Google has been found to be the most important review platform for driving consumer decision-making and improving local SEO. Reviews are a key factor Google looks at when determining your local search ranking. A greater number of positive reviews and an overall higher rating can Strengthen your prominence as a business, which can help you rank higher on Google when people are searching for your services.

• Facebook

Facebook has over 2 million monthly active users, so reviews on the platform have a wide reach and influence on prospective patients. Reviews appear at the top of Facebook business pages by default, which Facebook recommends leaving on so you remain transparent with users who visit your page.

• Yelp

Yelp’s entire purpose is to foster reviews about businesses in your community, so having a presence on the platform is a steppingstone for building patient trust. Researchers have found that for the healthcare industry specifically, Yelp reviews can provide an insightful narrative around patient experience and quality of care.

There are also some review platforms that are specific to the healthcare industry, such as Healthgrades and Vitals. Creating a profile on these types of databases can help boost awareness and notoriety of your practice among patients searching for doctors in their area.

After looking into where patients are leaving reviews of your healthcare practice, you can then work to manage your online reputation.

How To Manage Your Online Reputation

While patients are ultimately the ones sharing their experiences, you can take steps to manage your healthcare practice’s reputation by asking for reviews, responding to reviews and turning reviews into testimonials.

• Asking for Reviews

The number of reviews you have matters. It generates social proof, which means people will trust that you provide high-quality healthcare when they see that many others have experienced it firsthand. Having a higher number of reviews can also help create a more accurate picture of what patients think about your practice since the reviews are coming from a larger data sample.

Although you may not be able to control what people say about your healthcare practice, you can control whether or not you are asking patients to leave reviews. According to a recent survey, 12% of consumers said they have always left a review when they were prompted by a business in the past 12 months, and 35% said they left a review at least half of the time they were asked in the past 12 months.

Reputation management tools like BrightLocal, Birdeye and Grade.us can help you send review requests to latest patients on a regular basis. Review requests should be merged into your current patient communication efforts, such as email newsletters or text messages, to get the highest possible completion rate.

• Responding to Reviews

Responding to reviews helps showcase your character, build trust and resolve conflict when necessary. You should respond to all patient reviews—both positive and negative. The way you respond to a patient’s negative comments can ultimately shape the experience, and potentially turn the review into a positive one.

Review responses should feel personal and come from the healthcare provider themselves if possible. Harvard Business Review found that when people see managers responding to reviews regularly, they may choose not to leave a negative review—even if they were planning on it—so they can avoid any uncomfortable interactions.

• Turning Reviews Into Testimonials

Reviews should live not only on external sites like Yelp and Google. Positive reviews should also be leveraged in your own marketing materials and platforms. This could be in the form of:

  • Posting patient quotes on social media.
  • Adding a reviews section to your website homepage.
  • Filming long-form video testimonials.

Video testimonials specifically can help you build a trusted brand. If a patient leaves a Google review detailing their exceptional experience with your healthcare practice, ask them to be featured in a video sharing their full story. This helps put you in control of your reputation and create loyal brand ambassadors for your healthcare practice.

Sharing reviews can also encourage other patients to talk about their own experiences. This, in turn, generates more reviews and client stories for you to use.

Prioritizing review generation and management for your healthcare practice can help you control your own reputation, make a positive first impression on prospective patients, and start becoming known as the best in your field.


Forbes Agency Council is an invitation-only community for executives in successful public relations, media strategy, creative and advertising agencies. Do I qualify?


Mon, 14 Nov 2022 22:46:00 -0600 Gavin Baker en text/html https://www.forbes.com/sites/forbesagencycouncil/2022/11/15/a-guide-to-healthcare-online-reputation-management/
Killexams : Grant Management Modernization: A Guide to Government Success

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Killexams : The Best Project Management Software for 2022

You Can Trust Our Reviews

Let's say you're building a house. It's a complex process and some tasks must be done in a particular order. You can't install windows if you haven't put up the walls yet. You probably have dozens of people working on the house, and you have to know which days they are available to pour the foundation, lay the tile, and so forth. Then you have to schedule them based not only on their availability but also on each task happening in the right order. The way to manage a complex project like this one, including all the jobs that need to be done by whom and when, is to use project management software.

We're here to tell you about the best project management apps we've tested and what makes each one unique. Below our recommendations, you'll find more information on what project management software is and advice on how to shop for the right app for your team.


GanttPro

Best for Beginners

Who It's For

GanttPro is one of the best project management apps for beginners. That also means it's a great pick for teams, especially small teams, that don't have an expert in project management on hand to run their projects for them. It does not have customizable reports and dashboards that larger teams may need, however.

Why We Picked It

With reasonable pricing, an interface that anyone can learn to use, and a good balance of features, GanttPro is one of the best project management apps. We also appreciate that it includes custom fields for tasks, a kanban board view, and a critical path feature, as well as a save history that allows you to do multiple undos.

PROS

  • Competitively priced
  • Well designed and easy to learn to use
  • Includes custom fields for tasks, kanban board view, critical path feature
  • Saves history for undo

CONS

  • No customizable reporting tools or customizable dashboards
  • No billing or invoicing
  • Light on integrations

Teamwork

Best for Client Work

Who It's For

If your business takes on projects for clients, then Teamwork is one of the best project management apps you'll find. It comes with billing and invoicing included, so it's easy to track hours worked on a project and know what to bill.

Why We Picked It

Before Teamwork became focused on organizations that take on client work, it was already a superbly designed project management platform. If you are new to project management, you could spend a bit of time using Teamwork and watching some of its excellent video tutorials to learn enough to use it in practice.

PROS

  • Simple and intuitive design
  • Great customization options
  • Billing and invoicing included
  • Free account available

CONS

  • No PDF or image markup tools

Zoho Projects

Best for Small and Growing Teams

Who It's For

Zoho Projects is a low-cost project management app with an array of helpful features, which makes it an attractive option for small and growing businesses. Its tiered pricing, with attractively low rates, is also targeted at organizations that are on a budget and those that expect to grow quickly.

Why We Picked It

We picked Zoho Projects as one of the best project management apps because it offers excellent value. It's easy to set up and navigate, offers deep configuration options, and includes the option to track time worked. You can make your own project templates in Zoho Projects, but the app does not come with its own set of templates.

PROS

  • Excellent value
  • Generally easy to set up and navigate
  • Multiple ways to communicate in app
  • Deep configuration options
  • Strong time-tracking tools

CONS

  • Does not include premade templates
  • Slightly unusual resource management view

Who It's For

Celoxis is one of the best project management apps for medium and large organizations. This app provides ample reports and other tools that give decision-makers and business owners value. For example, you can use Celoxis to not only work most efficiently by adjusting project schedules, but also to forecast revenue.

Why We Picked It

Celoxis is reasonably easy to use, with a short setup time. Medium to large businesses will like that it includes time tracking, budgeting, and resource management tools.

PROS

  • Ample reports and other tools for decision makers
  • Excellent value
  • Easy to use and short setup time
  • Includes time tracking, budgeting, and resource management

CONS

  • No proofing tools
  • No billing or invoicing features
  • No free version

LiquidPlanner

Best for Automated Scheduling

Who It's For

While LiquidPlanner can be a great project management app for teams of any size, we think it's especially well suited to larger teams working on complex projects. One reason is because LiquidPlanner's area of specialization is automated scheduling. If a pain point for your organization is scheduling people to take on certain tasks at specific times, then LiquidPlanner can help. This app comes with ample tools for automatically fixing project schedules when tasks slip or when workers are suddenly unavailable.

Why We Picked It

LiquidPlanner is impressive at managing projects, tasks, workloads, and more. It can automatically and dynamically schedule work for your whole team, even as factors change—which may not be everyone's cup of tea. If you're open to what LiquidPlanner offers, this app can project best- and worst-case scenarios for projects and tasks, dish up rich management and insight tools, and give you the tools you need for time-tracking—as long as you opt for a Professional or Ultimate plan.

PROS

  • Automated, intelligent scheduling
  • Projects best and worst case scenarios
  • Rich management and insight tools for a variety of resources
  • Good time tracking included in Professional and Ultimate plans

CONS

  • Takes significant time to set up projects and learn to use
  • Some functions are difficult to find
  • Gantt chart is not interactive
  • No milestones
  • No nonimage attachments

ProofHub

Best for Proofing

Who It's For

ProofHub is a project management app for team that including proofing stages as part of their workflow. In other words, if your team evaluates or critiques visual materials—whether ad campaigns or mobile app designs—ProofHub has tools that other project management apps lack to help you through those processes. More specifically, it has markup tools you can use to draw on PDFs and image files while you give feedback or otherwise collaborate on them with your team.

Why We Picked It

ProofHub aims for simplicity without skimping on core features. It's also competitively priced for small teams. This app is also surprisingly easy to use, making it great for teams that don't have a dedicated project manager.

PROS

  • Quick and easy setup
  • Competitively priced
  • Nice balance of features and simplicity
  • Good tools for discussing visual materials

CONS

  • Sometimes loads slowly
  • Lacks budgeting tools

Redmine

Best for Open-Source Project Management

Who It's For

Redmine is the go-to project management app for anyone who wants a free and open-source option—but you also need to have people on hand that know how to install and maintain it. Redmine is not an off-the-shelf project management app. It's focused on projects that include issue- and bug-tracking.

Why We Picked It

While Redmine isn't for everyone, we chose it as one of the best project management apps because it's free and open source, which is a rarity in the project management world.

PROS

  • Free
  • Open source
  • Customizable
  • Includes time estimates, dependencies, Gantt charts, project wikis

CONS

  • Requires self-installation and maintenance
  • No included support (beyond the online community)
  • Support limited to community docs
  • Not suitable for all teams and projects; favors software developers

Smartsheet

Best for Automations

Who It's For

Smartsheet is the project management app for people who like to increase productivity through automations. That means you're willing to put in the time to set up "if this, then that" type commands that Smartsheet carries out for you automatically. For example, you might have an automation that says, "When someone marks a task as blocked, and the task status is 'in progress' or 'for review,' then alert the person assigned as the manager for that task." Most other project management apps don't have automation options built into them, though sometimes you can create them using third-party tools, such as Zapier. One note about Smartsheet: to get time-tracking, budgeting, and resource management, you need companion software that come with added fees.

Why We Picked It

If you're willing to put in the time to learn what Smartsheet can do and customize it to your needs, it's very powerful. It might become your go-to tool not only for project management but also for other collaborative business.

PROS

  • Endlessly customizable and quite powerful
  • Supports automations, input from web forms, proofing and approvals

CONS

  • Requires companion software with added fees for time-tracking, budgeting, resource management
  • Pages don't update in real time or autosave with every keystroke

TeamGantt

Best for Easy Entry Into Gantt Charts

Who It's For

TeamGantt is for beginners because it's so easy and intuitive to use. If you don't know anything about Gantt charts, you will quickly and painlessly learn while using TeamGantt. We like this app best for small teams who may not have a dedicated project manager on hand. TeamGantt doesn't have budgeting or invoicing tools, which is another reason it's better suited to small teams rather than large ones.

Why We Picked It

TeamGantt has lovely interactive Gantt charts that are incredibly easy to learn to use. The app has exceptional tutorial content to help you learn anything you don't know. We also love a feature that automatically corrects any errors created among dependencies.

PROS

  • Intuitive and easy to use
  • Excellent interactive Gantt charts
  • Exceptional tutorial content
  • Automatic dependencies correction feature

CONS

  • Features for discussions, notifications, and uploaded files could be improved
  • No budgeting or invoicing tools
  • Average reports

Wrike

Best for Managing Projects and Ongoing Work

Who It's For

Wrike has a few plan types that are targeted at very specific types of teams, namely marketing and creative industries, and professional service teams. Wrike is very good at what it does, so long as you put in some time to pick the right plan and learn its features—expect to work with Wrike's customer support on this process, rather than merely paying for an account and setting up the app on your own. In that sense, Wrike is for larger teams that have the time and resources to dedicate at least one person to work with Wrike during setup.

Why We Picked It

Wrike is a powerful tool in both the categories of project management and collaboration software. Now owned by Citrix, Wrike supports team collaboration, work management, and project management, and it continues to grow by adding new work intelligence features that can, for example, predict when a project is at risk of falling behind and call attention to possible causes.

PROS

  • Easy to use
  • Special account types for marketing/creative teams and professional services
  • Can manage both projects and ongoing work
  • New intelligent features flag projects at risk of slipping

CONS

  • Difficult to choose the right plan without customer assistance

Buying Guide: The Best Project Management Software for 2022


What Is Project Management Software?

Project management software is a type of online collaborative app. All the people who are working on a project login and see what they're supposed to do and when. These workers also record their progress on those tasks and add relevant details, such as notes about any changes. With the appropriate permission level, people can also see what everyone else is doing, what requirements must be met for them to get it done, and when.

For the person or people managing the project, the project management app provides a clear overview of the project and its health. Are all the tasks on track to be completed on time? If one task is late, how does it affect the projected deadlines of other tasks? Is someone available to pick up an urgent task if the person assigned to do it is ill? Plus, if the project management app supports tracking finances, the app will also tell the people in charge whether the project is running on budget.


How We Choose the Best Project Management Software

For this roundup of the best project management apps, we evaluated and tested more than 25 project management platforms and have included here the products with the highest scores. Inclusion is based on PCMag's independent testing and evaluation. In determining scores, we consider the needs of a variety of business types, including small businesses on a budget and large organizations that need to manage many projects, people, and budgets simultaneously.

For this category, we stick to traditional project management apps only. These apps are specifically created to manage projects, rather than ongoing work. A project is a set of work with a start date, an end date, and a deliverable.

Gantt chart view in Zoho Projects

Zoho Projects' Gantt chart view (Credit: Zoho Corp.)

To be included in this roundup, the app must offer Gantt charts, which is a type of timeline view that's commonly used in project management. All the apps included here also have other standard tools in addition to Gantt charts for tracking, organizing, and scheduling project-based work.

There are many other excellent collaboration apps that sometimes get called "project management apps," such as Trello, Basecamp, and Airtable. While some collaboration or work-management apps are very capable at managing certain kinds of work, they aren't necessarily designed for juggling the complexities of dozens or hundreds of projects and their schedules simultaneously. Therefore, we don't include them here.


What Can You Do With Project Management Software?

Project management apps let you track and manage nearly any kind of project, such as the creation of a new product, building a house or website, or launching a marketing campaign. Teams that use project management apps typically track more than one project at a time. The software helps them figure out when to schedule work based on when things need to get done and the human resources available to do them.

The very best project management apps detect problems before they happen. By tracking the progress of work and individual tasks (for example, having completed six hours of a task that's estimated to take a total of eight hours), project management apps can sound an alarm when a deadline is in danger of slipping, but before it actually happens. The most powerful project management apps also offer to automatically reflow the project schedule when tasks do fall off course. They generate reports that give managers insight into which team members have too much or too little work assigned to them. Some let you track project budgets, too, and log billable hours so that you can send invoices to clients for time worked.

TeamGantt full view

TeamGantt's Gantt chart and workload view (Credit: TeamGantt)


What Is the Best Free Project Management Software?

A few of the best project management software systems have free versions. Usually, these free versions are severely limited in some way. For example, you might be allowed to manage only one or two projects at a time or invite only a handful of people to work alongside you. Plus, you usually don't get all the best features of the app in the free version. Still, if you have a small team and need to only manage one or two projects, it might work.

You can get a free account from Zoho Projects, Teamwork, Wrike, TeamGantt, ProofHub, plus a few others that did not make this list, such as AceProject

Redmine, which did make this list, is a 100-percent free project management app, but you have to install and maintain it yourself. It's not an off-the-shelf product, but rather an open-source alternative. If you're looking for something simple you can start using right away, Redmine isn't it. For simplicity, you're better off with Zoho Projects, TeamGantt, or AceProject.

Teamwork dashboard

Teamwork's project management dashboard (Credit: Teamwork)


What's the Easiest Project Management App to Use?

If you're new to project management and especially if your organization doesn't have a dedicated project manager, you need a project management app that's easy to use. TeamGantt and GanttPro are the easiest project management apps to learn and use. They are both designed for beginners and other people who are inexperienced at project management.

Many of the project management apps we've reviewed are easy to use, provide good video tutorials, and work well for beginners, but after testing dozens of them, we believe GanttPro and TeamGantt are best.


What's the Best Project Management App for Small Business?

If your team needs to manage and track a couple of projects, but you're less concerned with employee scheduling, collecting time sheets to bill clients, and comparing the progress of dozens of projects in development, a low-cost tool such as Zoho Projects (starting at $5 per person per month for Premium) is the best bet. What we especially like about Zoho Projects is that it scales easily if your team ends up growing and needs more features. Zoho, the company, offers a wide range of other business apps that can connect to Zoho Projects to expand what you can do with it.

We also like GanttPRO as a low-cost option. It's one of the easiest tools to use and is great for people who have limited or no prior experience with project management.

There's no need to spend more than about $15 per person per month if you aren't going to use the tools that are unique to more expensive software, so stick with something low-cost.


What's the Best Project Management App for Large Organizations?

Large organizations have starkly different needs than small businesses. Organizations with hundreds or thousands of employees and hundreds of projects use project management apps for scheduling, insights into their resources, budget-tracking, revenue projection, and time-tracking for billing purposes, among other reasons.

For a large company, it's important to be able to manage not just individuals, but also teams. If you have 15 hours of work for a junior designer, and it doesn't matter which junior designer does it, you want to be able to see how much work each junior designer has assigned to them and whether you can free up one of them for the task.

Recommended by Our Editors

For the same reason, all the managers and team leads in your company should be able to see what tasks are high priority and which projects are in danger of slipping so that they can triage accordingly.

If your organization handles complex projects and has many team members collaborating on projects, we recommend Celoxis or LiquidPlanner.

Wrike spaces new

Wrike's Inbox and Spaces view (Credit: Wrike)


What Project Management Software Has the Best Special Features?

Teams that aren't quite small businesses, but also aren't enormous organizations may have special needs that they want their project management software to address.

Our top pick in this category is Teamwork, which is specialized to handle client work. If your team primarily completes projects as billable work for clients, then Teamwork is the app we recommend using for managing your projects. It includes billing and invoicing, as well as the ability to create intake forms for new projects. Another app called Paymo, which didn't quite score highly enough for this roundup, also has built-in billing and invoicing tools.

There are other areas of specialization for project management software, of course. If you're looking for a tool that can manage both project and non-project work, we recommend Wrike or Celoxis. (LiquidPlanner is a good pick too, but it's best for large groups.) If your team spends a lot of time discussing and iterating visual assets, ProofHub is a great choice. Smartsheet is good for building automations into your project management. 


The Right Project Management Software for Your Team

Choosing the right project management software can take time, but it's worth it to get it right before rolling it out to an entire team. Project management apps typically have a significant setup cost. Even when they are simple to learn to use and let you import data, it still takes time to fine-tune the app to do what you need it to do and then get everyone on board using it.

When deciding which app to use, it's important to consider what kind of work your team does, how many people are in the organization, and how you want to run your business. There are a lot of excellent options to fit every budget.

With a reliable project management app in place, people can collaborate with greater ease on project work. Plus, business owners and team managers can get useful insights into how their teams work, whether projects are on track, and how to guide them back to a successful place when they slip.

Thu, 08 Sep 2022 02:59:00 -0500 en text/html https://www.pcmag.com/picks/the-best-project-management-software
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