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CHHE syllabus - Certified Hospitality Housekeeping Executive Updated: 2023
CHHE Certified Hospitality Housekeeping Executive
The Certified Hospitality Housekeeping Executive certification recognizes that you are a professional who is dedicated to keeping your skills up to date and your property sparkling.
No one knows guestrooms like a hospitality housekeeping executive. Housekeeping executives know all the ins and outs of the housekeeping operation from the best place to order supplies to implementing eco-friendly laundry operations to training the team to manage the latest bedding trends. You know how to motivate and manage a large staff of housekeeping employees. The Certified Hospitality Housekeeping Executive certification recognizes that you are a professional who is dedicated to keeping your skills up to date and your property sparkling.
The CHHE certification can help you excel in your current position, move further toward your career goals, and show that you are among the best in your profession.
Prerequisites
You can earn the CHHE designation if you are currently employed as an executive-level or management-level position in housekeeping operations of a lodging hospitality company.
Candidate Time in Position: Current employment in an executive housekeeping position for at least 1 year.
Time in position requirement can be reduced by six months if you meet the following conditions:
One current AHLEI supervisor, management, department head, or executive certification (limit 1)
A degree from an accredited academic institution (limit 1)
How to Apply
Access the online application
Have the following documents available to upload:
Current Resume
Job Description
Employment Verification Form (signed by your immediate supervisor)
Copy of diploma or transcripts
Complete payment
Printable Application
Resource Materials
Candidates for the Certified Hospitality Housekeeping Executive (CHHE) designation will receive two volumes of CHHE study materials.
Exam
When you are ready to take the test online, contact AHLEIs Certification Department to have the test sent to your proctor. A proctor may be a CHA, CHHE, a hospitality educator, an AHLA member association executive, your immediate supervisor or a member of the clergy. Your designated proctor cannot be a relative.
The CHHE test has 150 multiple-choice questions that must be answered within three hours. The test questions test your mastery of competencies derived from four key areas of knowledge. The key areas of testing are:
Housekeeping Operations
Financial Management
Leadership
Human Resources Management
Hospitality Housekeeping Topics
Other Hospitality exams
CHA Certified Hotel Administrator (AHLEI CHA) 2023CHHE Certified Hospitality Housekeeping Executive
CHHE
Certified Hospitality Housekeeping Executive
https://killexams.com/pass4sure/exam-detail/CHHE
What are bathtubs most frequently made of?
A ceramic tile
B cast iron
C granite
D marble
Question: 132
Which of the following is a disadvantage to modern acrylic tub liners?
A They take longer to clean than enameled or cast iron constructions.
B They are more sensitive to mold and mildew.
C They are non-porous.
D They do not have the same high quality appearance as tile.
Question: 133
What type of toilet can save thousands of gallons of water per guestroom and
effectively removes 350 grams of waste?
A high-flush toilets
B high-efficiency toilets
C Dual-flush toilets
D RFID toilets
Question: 134
What must be present in a guestroom bathroom in order for it to qualify as a handicap
accessible bathroom?
A Dual-flush toilets
B Grab bars for the toilets
C Automatic sensor sinks
D All of the above
Question: 135
Which of the following is NOT a guestroom bath cleaning step?
A Turn on the fan or open a window to provide ventilation while cleaning.
B Remove towels and amenities from the tub area before cleaning.
C Rinse out any drinking glasses in the sink and return them to the appropriate
areA
D Spray the shower curtain liner with a bleach disinfectant and wipe it down with
a damp cloth.
Question: 136
What type of cleaning equipment is lightweight, easy to use and can reduce time and
energy spent maintaining the bathroom floor?
A microfiber mop
B string mop
C wet vacuum
D auto-scrubber
Question: 137
Which of the following steps is NOT a way of protecting guests from being scalded by
the water in bathrooms?
A Set the guest-use water temperature no higher than 120 degrees Fahrenheit at
the source and 110 degrees Fahrenheit at the tap.
B Separate hotel water systems supplying commercial facilities, guestrooms, and
locker rooms from those supplying kitchens and laundries.
C Install valves that provide pressure and temperature compensation.
D Install RFID technology to monitor the temperature of the water.
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AMH is an independent media house free from political ties or outside influence. We have four newspapers: The Zimbabwe Independent, a business weekly published every Friday, The Standard, a weekly published every Sunday, and Southern and NewsDay, our daily newspapers. Each has an online edition.
Lodging facilities and consumer behavior
Accommodations in Japan belong to one of the following five categories: Business hotels, city hotels, resort hotels, Japanese-style hotels (ryokan), and simple lodging facilities that provide shared bedrooms. Before the pandemic, the average occupancy rate of accommodations was rising and had surpassed 60 percent but experienced a setback due to travel restrictions and counterindications issued by the government meant to stem the spread of COVID-19. Among accommodation types, business and city hotels had the highest occupancy rates.Travelers were willing to pay the price for lodging, considering that accommodation expenditure was the highest expense item for inbound travelers and the second highest expense item for domestic travelers next to transportation costs. In many cases, accommodations focused on leisure and wellness are resort hotels or ryokan, while business and city hotels are prevalent in cities.
Employment in the lodging industry
The lodging industry in Japan is a sizable workplace provider, employing hundreds of thousands of people. Like other segments of the hospitality industry, the larger share of employees in the lodging industry are women. The industry’s largest employee age group is workers aged 65 years and older. Employees in the hospitality industry face a relatively harsh work environment marked by part-time and irregular contract employment, long working hours, and comparatively low wages. Reflecting employment characteristics in Japan, men tend to clock slightly more hours at the workplace than women. Men also had longer uninterrupted employment histories in the industry and earned considerably more than women.This text provides general information. Statista assumes no liability for the information given being complete or correct. Due to varying update cycles, statistics can display more up-to-date data than referenced in the text.
AMH is an independent media house free from political ties or outside influence. We have four newspapers: The Zimbabwe Independent, a business weekly published every Friday, The Standard, a weekly published every Sunday, and Southern and NewsDay, our daily newspapers. Each has an online edition.
Kolkata, May 30 -- Post pandemic, the stakes for the housekeeping department in any hotel has gone up many notches because travellers are now more cautious about hygienic aspects than ever before.
To ensure that aspiring industry players are on top of the latest requirements, the Oxford University Press India launched the fourth edition of its bestseller "Hotel Housekeeping - Operations and Management" during the 5th National Housekeepers Convention, which was recently held in Bengaluru.
The event coincided with the 8th-anniversary celebration of the Professional Housekeepers' Association (PHA).
Present at the launch were co-authors G. Raghubalan and Smritee Raghubalan, along with Jayashree Nagaraj, Founder President & Chairperson, PHA; Vikram Kotah, CEO, GRT Hotels & Resorts; Dr. Anmol Ahluwalia, Cluster GM - North Goa, Taj Hotels; Gaurav Miglani, GM, Taj Bangalore; Varun Handa, Karcher India; Ashwini Walawalkar, Country Head, TCFM; Meenu Tognatta, Ex Divisional Housekeeper, ITC Hotels.
The co-authors shared their insights on the book's journey and its success as a bestseller.
"Hotel Housekeeping - Operations and Management" covers a wide range of topics, including the role of housekeeping in hospitality operations, cleaning and maintenance of different surfaces, room layout and guest supplies, area cleaning, routine systems and records, pest and odour control, uniforms, laundry, flower arrangement, interior decoration, indoor plants, lighting, and contract services.
The authors said that the new edition of the book has been extensively revised and updated to cover various contemporary themes in housekeeping such as the latest standard operating procedures (SOPs), formats, exhibits, and case studies. The book also focuses on Infection Prevention and Control Protocols for COVID-19. The book explores emerging trends in the field, such as nanotechnology, artificial intelligence (AI), robotics, and software.
The book is suitably designed to cater to students pursuing undergraduate and diploma courses in hotel management, certificate courses in housekeeping, and postgraduate courses in accommodation operations. G. Raghugopalan, co-author of the book, and with over three decades of experience in the hospitality industry, said that the book not only covers the fundamentals of housekeeping but also offers valuable knowledge for students and professionals to excel in their roles.
Published by HT Digital Content Services with permission from India Blooms.
Provided by SyndiGate Media Inc. (Syndigate.info).CHHE Free PDF | CHHE download | CHHE exam | CHHE test plan | CHHE basics | CHHE techniques | CHHE benefits | CHHE Study Guide | CHHE questions | CHHE resources |
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