ADM-211 education - Administration Essentials for Experienced Admin Updated: 2023

Salesforce has joined hands with the Information and Communication Technology (ICT) Academy and the All India Council for Technical Education (AICTE) to introduce the Educator’s Empowerment Program (EEP) on Salesforce Technologies. 

This collaboration is driven by the shared vision to empower educators with the knowledge and skills they need to thrive in the ever-evolving landscape of technical education, thereby ensuring quality education for the learners. 

The program will support virtual internships, leveraging Trailhead, Salesforce’s free online learning platform as part of instructional practice. Three specific tracks have been identified, which include Salesforce Platform Developer Track intended for individuals with experience in building custom applications on the Lightning Platform. 

The Salesforce Administrator Track is a guide to customise the platform while connecting business and technology and lastly, MuleSoft training on interconnection of data, applications and devices across on-premises and cloud computing environment. 

Sanket Atal - Managing Director - India Site, Operations and Technology & Product, Salesforce India, said, “Through this program, we aim to equip educators with the skills and expertise required to stay ahead in their field, foster innovation, and prepare students for the challenges of the future. We believe this initiative will not only benefit educators but also lead to an enriched and dynamic learning experience for students across the country and thereby empower the education landscape.”

The EEP will include 40 hours of training spread over five days, providing an on-campus learning experience. Faculty will obtain a certificate of participation as per the requirements from Academia (EEP from ICT Academy is supported by AICTE). Additional certification will be provided through NASSCOM Future Skill Prime on Salesforce Developer Catalyst, Salesforce Administrator, and MuleSoft.

Salesforce has partnered with the Information and Communication Technology (ICT) Academy and the All India Council for Technical Education (AICTE) to launch the Educator's Empowerment Program (EEP) focused on Salesforce Technologies. The primary objective of this collaboration is to equip educators with the necessary knowledge and skills to succeed in the constantly evolving field of technical education. This program aims to ensure that learners receive high-quality education.

The program will support virtual internships, leveraging Trailhead, Salesforce’s free online learning platform as part of instructional practice. Three specific tracks have been identified, which include the Salesforce Platform Developer Track intended for individuals with experience in building custom applications on the Lightning Platform. The Salesforce Administrator Track is a guide to customize the platform while connecting business and technology and lastly, MuleSoft training on interconnection of data, applications and devices across on-premises and cloud computing environments.

Sanket Atal, Managing Director - India Site, Operations and Technology & Product, Salesforce India, said, "Through this program, we aim to equip educators with the skills and expertise required to stay ahead in their field, foster innovation, and prepare students for the challenges of the future. We believe this initiative will not only benefit educators but also lead to an enriched and dynamic learning experience for students across the country and thereby empower the education landscape".

Salesforce has joined hands with the Information and Communication Technology (ICT) Academy and the All India Council for Technical Education (AICTE) to introduce the Educator’s Empowerment Program (EEP) on Salesforce Technologies. This collaboration is driven by the shared vision to empower educators with the knowledge and skills they need to thrive in the ever-evolving landscape of technical education, thereby ensuring quality education for the learners. 

The program will support virtual internships, leveraging Trailhead, Salesforce’s free online learning platform as part of the instructional practice. Three specific tracks have been identified, which include the Salesforce Platform Developer Track intended for individuals who have knowledge, skills, and experience building custom applications on the Lightning Platform. The Salesforce Administrator Track, a guide to customise the platform while connecting business and technology and lastly, MuleSoft training on seamlessly inter-connection of data, applications and devices across on-premises and cloud computing environments. 

The EEP will include 40 hours of training spread over five days, providing an on-campus learning experience that facilitates faster upskilling and cross-skilling. Faculty will obtain a certificate of participation as per the requirements from Academia (EEP from ICT Academy is supported by AICTE). Additional certification will be provided through NASSCOM Future Skill Prime on Salesforce Developer Catalyst, Salesforce Administrator and MuleSoft. 

According to IDC, the global Salesforce economy, powered by AI, will create a net gain of 11.6M jobs and $2.02T in business revenues between 2022 and 2028. In alignment with these global objectives, Salesforce is actively collaborating with academia in India to enhance the availability of skilled talent through the unique EEP.

Sanket Atal – Managing Director – India Site, Operations and Technology & Product, Salesforce India, said, “The role of educators in this ever-evolving world is crucial in shaping the future, and we are committed to providing them with the tools and knowledge they need to excel. The Educator’s Empowerment Program on Salesforce Technologies is a testament to our dedication to elevating the standards of technical education in India. Through this program, we aim to equip educators with the skills and expertise required to stay ahead in their field, foster innovation, and prepare students for the challenges of the future. We believe this initiative will not only benefit educators but also lead to an enriched and dynamic learning experience for students across the country and thereby empower the education landscape.” 

T. G. Sitharam, Chairman at AICTE said “In this dynamic and fast-changing world, it is paramount that we deliver our teachers new skills, and more exposure to professional development programs that prepare students to be confident of adapting to the environment. We are delighted to partner with Salesforce through the ICT academy, to ensure upskilling of students with new concepts and techniques and encourage learning of Salesforce technologies to support learners’ needs.” 

Hari Balachandran, CEO at ICT Academy said “ICT Academy in association with AICTE and Salesforce, is proud to bring the “Educators Empowerment Program” on the Salesforce Technologies to the faculty members of higher education institutions across India. The groundbreaking initiative exemplifies our unwavering commitment to fostering educational excellence. By investing in our faculty’s professional growth and equipping them with the latest teaching methodologies and skills, we are creating a ripple effect that will positively impact our entire academic community.” 

• Faculty member who is teaching at the – B.E/B.Tech/M.Tech Departments in: Comp Science/Information Science/Electrical & Electronics/Artificial Intelligence & Machine Learning/Data Science & Analytics/Internet of Things/Cyber Security/Computer Science & Design and other related fields.
• Interested in upskilling and cross skilling
• Who wants to learn the trending and emerging technologies
• The faculty member who would like to be an ambassador/catalyst in teaching the Salesforce technologies at the campus/region.

The telemedicine industry sees the importance of regulation when it comes to artificial intelligence in health care — it just wants the rules to be consistent.

The American Telemedicine Association, which represents players in the industry, including Google, Facebook and Salesforce plus universities, health systems and doctors, has released principles it thinks should guide AI’s adoption.

Yes, and: The association wants regulators to ensure that AI works, it doesn’t produce inaccurate or biased results and it has ongoing oversight.

It wants the federal government to lead the way.

States, it says, should prioritize alignment with federal rules and, if they do pursue their own regulations, should seek to harmonize them with each other.

Ideally, the association says, the United States should seek to align its rules with those of foreign countries.

What else? The group says makers of AI products must be transparent about what’s guiding the products’ decision-making and open to scrutiny and oversight.

Those using AI should be cognizant of their impact on the health care workforce and retrain workers displaced by technology to perform new roles.

Health care providers that use AI must ensure the privacy of patient data. The association has a “data work group” that’s creating a roadmap to that end.

This is where we explore the ideas and innovators shaping health care.

Those struggling with the loss of a loved one have a new option to ease their grieving: apps that will create a digital avatar of the deceased based on a customer’s old voicemails, videos, text messages and emails with the departed, according to a report in New Scientist.

Share any thoughts, news, tips and feedback with Carmen Paun at [email protected], Daniel Payne at [email protected], Evan Peng at [email protected], Ruth Reader at [email protected] or Erin Schumaker at [email protected].

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Today on our Pulse Check podcast, host Alice Miranda Ollstein talks with POLITICO health care reporter Robert King, who explains why the lack of a year-end omnibus spending bill creates uncertainty for doctors seeking 11th-hour legislation to avert Medicare physician payment cuts.

Medical and nursing students in the U.S. and around the globe are planning careers outside patient care due to fears of overwork and burnout, a new report found.

The report from Elsevier Health, an academic publisher, is based on a survey of more than 2,200 students from 91 countries and paints a picture of a field in deep trouble.

The survey found that most medical and nursing students in the U.S. are thinking about their mental health and believe they will suffer from burnout as a clinician.

Nearly a quarter are considering quitting their studies.

Even among those not considering quitting, fears about the industry are having an effect. The report found that 58 percent of medical and nursing students globally see their current studies as a means toward a broader career in health that won’t involve patient care.

Why it matters: The medical field is already facing significant clinician shortages. A 2021 report from the Association of American Medical Colleges found a shortage of 19,800 doctors in the U.S. in 2019 and projected a shortage of physicians between 37,800 and 124,000 by 2034.

Complaints of understaffing have driven exact labor actions in the medical field.

Legislative movement: The Senate Health, Education, Labor and Pensions Committee advanced a $26 billion primary care bill last month that included provisions for bolstering the health workforce, including $1.2 billion for two-year nursing education programs and $300 million for primary care physician education.

In a global first, the United Kingdom today approved a treatment for a group of rare blood diseases, including sickle cell, that uses the CRISPR gene editing technology to fix a patient’s genes.

The medicine, called Casgevy, was developed by two companies in the United States, Vertex Pharmaceuticals and CRISPR Therapeutics. It treats sickle cell disease and transfusion-dependent beta thalassemia, two inherited diseases that affect patients’ red blood cells, POLITICO’s Carlo Martuscelli reports.

In the U.S., advisers to the Food and Drug Administration considered evidence from the manufacturers last month.

Why it matters: Sickle cell disease is a genetic disorder that results in deformed red blood cells with a faulty version of the protein hemoglobin, which delivers oxygen across the body. These malfunctioning cells can lead to complications including extreme fatigue, blood vessel blockages and debilitating pain that can require hospitalizations.

A 2019 study calculated the average life expectancy for those with sickle cell disease is 54 years compared to 76 years for those without the condition, and patients and their insurers may spend a total of between $1.6 million and $1.7 million managing the condition over the course of a lifetime.

According to the Centers for Disease Control and Prevention, there are roughly 100,000 people in the U.S. living with sickle cell disease, most of whom are people of color. One of every 365 Black or Americans with African ancestry have the disease, as do one of every 16,300 people of Hispanic descent.

There are drugs that treat symptoms, including stem cell transfusions, but only stem cell transplants potentially cure the disease’s underlying cause. Stem cell transplants must come from a genetically matched healthy donor and put patients at risk of serious side effects, including death.

What’s next? The FDA is expected to decide whether to approve the new treatment in the U.S. next month.

Veeam Software, the leader in Data Protection and Ransomware Recovery, today announced it has launched Veeam Backup for Salesforce v2, available on Salesforce AppExchange Veeam Backup for Salesforce eliminates the risks of Salesforce data and metadata loss from human, integration, and corruption errors. This latest version from Veeam — the #1 data protection provider — extends support for multiple clouds, provides greater security with single sign-on (SSO) and multifactor authentication (MFA), and provides a safe environment for testing and developing via sandbox seeding. Organizations can deploy on-premises or in the cloud, recover exactly what they need when they need it, and experience backup that is custom-engineered for Salesforce data and metadata.

Alice Steinglass, Executive Vice President of and General Manager, Platform at Salesforce, said, “Veeam Backup for Salesforce is a welcome addition to AppExchange, as they accelerate business transformation for customers by backing up and quickly recovering Salesforce data and metadata in the cloud and on-premises. AppExchange is constantly evolving to connect customers with the right apps and experts for their business needs.”

Veeam Backup for Salesforce  

Data loss is inevitable within an organization, so it’s important for organizations to protect themselves at all costs. This latest version builds on the success of Veeam Backup for Salesforce with its already powerful, rapid-recovery capabilities for IT departments and Salesforce administrators. It underlines why Salesforce data backup is critical to prevent data loss, ensures compliance and enables fast recovery by providing a comprehensive, purpose-built Salesforce backup solution that gives organizations the ability to recover from Salesforce data loss with speed and confidence.

New capabilities of Veeam Backup for Salesforce include: 

• Salesforce business applications: Extended support of the Salesforce platform, including Salesforce Government and Education Clouds, Field Service, CPQ, Person Accounts, and managed packages, is now part of data backup offerings to ensure critical field service data meets compliance and is protected when off-site.
• Salesforce SSO and MFA: Enable role-based access for backup and restore operators via Salesforce to simplify and Excellerate the security of your systems. Audit trail will keep track of all the sensitive operations.
• Sandbox seeding and enhanced restores: Restore to your sandbox with data from production or from another sandbox. Set alternate keys and get better controls over hierarchy restores. Enhance your company’s ability to test, develop and troubleshoot with the option to restore production data to your sandbox.

Danny Allan, CTO at Veeam, said, “Reliability and consistency of protecting SaaS data is a key driver for improving data protection in 2023, according to the Veeam Data Protection Trends Report 2023. However, many organizations still don’t believe that Salesforce needs to be protected and that their data and metadata are safe in a cloud somewhere. We disagree – and so does Salesforce. Veeam Backup for Salesforce bookings grew 195% quarter-over-quarter for Q3’23. With V2, we’re excited to continue to support our customers and partners in this shared responsibility to ensure that their business is kept running and critical data is both protected and quickly recoverable in case of human error, integration error or data breaches.”

Veeam Backup for Salesforce is a separate standalone paid product that is new to Veeam Data Platform. Available today from Veeam technology partners, Veeam Backup for Salesforce is sold in one- to five-year annual subscriptions, priced per user license. Veeam is currently offering promotional packages through December 31, 2023 for current customers.

Veeam Backup for Salesforce Community Edition is currently available. Community Edition provides fully functional free backup and recovery of Salesforce data for organizations with 50 Salesforce user licenses or less.

Enterprise Strategy Group Practice Director Christophe Bertrand, said, “Our exact study on the disconnect in SaaS data protection reveals that while most end-users recognize the importance of Salesforce environments and data, they find it challenging to safeguard these assets from the threat of data loss. Veeam for Salesforce V2 provides essential features to mitigate this risk and enhance data and metadata protection at scale, making it an ideal solution for many organizations in need.”