Exam Code: 920-552 Practice exam 2023 by Killexams.com team
GSM BSS Operations and Maintenance
Nortel Maintenance questions
Killexams : Nortel Maintenance questions - BingNews https://killexams.com/pass4sure/exam-detail/920-552 Search results Killexams : Nortel Maintenance questions - BingNews https://killexams.com/pass4sure/exam-detail/920-552 https://killexams.com/exam_list/Nortel Killexams : 32 Reference Check Questions You Should Ask
  • A reference check is the process of an employer contacting a job candidate’s professional and personal connections to better understand the candidate’s skills, qualifications and demeanor.
  • Your reference check questions should discern whether a candidate would fit in at your company. They cannot pertain to your candidate’s personal information.
  • Your company should develop a process to ensure consistency among all reference checks and determine which questions you should ask references.
  • This article is for business owners who plan to conduct reference checks for prospective employees and want to know how to prepare and what to ask.

A candidate for a job at your company who aces an interview doesn’t always make a perfect hire. You can get a better idea of an applicant’s compatibility with your company by checking their references – especially if you ask the right questions, with a focus on the candidate’s performance and what it was like to manage and work alongside them.

What is a reference check?

A reference check is the process of an employer reaching out to people who can shed light on a job candidate’s strengths and speak to the qualifications listed on the candidate’s resume. These contacts tend to be previous employers, but they may also include university professors, longtime colleagues and other people familiar with the applicant’s work.

As an employer, you may find that reference checks help paint a full picture of a potential hire. If you ask your applicant’s professional references the right questions, you’ll learn more about the candidate’s skills than you can from a traditional job interview alone.

These are some ways to see if your potential hire is right for the job when you check their references:

  • Confirm the written or verbal information the potential employee has provided.
  • Learn about the candidate’s skills and strengths from someone other than the candidate.
  • Gather information about the applicant’s job performance in past roles to predict their success at your company.

With all this information in hand, you should have an easier time choosing which candidates to move forward in the hiring process.

Key takeaway: A reference check is a series of questions an employer asks a job candidate’s personal and/or professional references to better understand the applicant’s qualifications and verify information from the potential hire’s interview and resume.

What information should you ask a reference?

When developing your list of reference check questions, you should determine the types of information you’re looking to confirm about the job candidate. You may be interested in the references’ insights about the candidate on these topics:

  • Job performance
  • Ability to understand and follow directions
  • Ability to work well as part of a team
  • Standards for office behavior and ethics
  • Interests, specialties and demeanor
  • Ability to give directions and ensure that subordinates follow them (if they’re applying for a leadership role)
  • Anything else that stands out on the candidate’s resume or emerged during their job interview

Some of these syllabus are more appropriate to discuss with professional references, whereas others may be more suitable to ask personal references. For example, a former supervisor can speak to how well the candidate operates as part of a team, while a close friend is able to describe the candidate’s interests, specialties and demeanor.

There are certain questions you cannot ask a reference. In general, you can’t ask questions that aren’t related to the job itself. Asking these types of questions in your hiring process can subject your company to discrimination claims:

  • Anything related to demographics or personal information. Don’t ask about a candidate’s sexuality, age, religion or similar matters.
  • Anything related to personal health. Don’t ask about a candidate’s medical history or the existence of disabilities. You can ask whether the candidate is capable of performing the tasks that the job requires.
  • Anything related to credit scores. Although you can request a credit score from a job applicant, the Fair Credit Reporting Act bars you from asking references about an applicant’s credit score.
  • Anything related to family. Don’t ask whether a candidate has (or plans to have) children or a spouse. If you worry that a job applicant with a family might not have enough time for the job, ask references if they think the time demands of the job will suit the candidate. [Read related article: Illegal Job Interview Questions to Avoid]

Key takeaway: You should ask references questions pertaining to the job and the candidate’s qualifications. Avoid questions about the candidate’s personal information, health, family or credit score.

32 reference check questions to ask

Now that you know what information to request from a reference, you should be ready to develop your list of reference check questions. Below are 32 common reference check questions that you can use. You may feel at first that some of these don’t apply to your company, but you should speak with your hiring manager before eliminating any questions.

Introductory reference check questions

  • Is there any information you and/or your company are unwilling or unable to give me about the candidate?
  • If you can’t share any information with me, can you connect me with any former employees who worked closely with the candidate?
  • Can you confirm the candidate’s employment start and end dates, salary, and job title?
  • What is your relationship to the candidate, and how did you two first meet?

Reference check questions for getting to know the reference

  • For how long have you worked at your company?
  • For how long have you had your current job title?
  • For how long did you work with the candidate, and in what capacities?
  • Can you think of any reasons I should be speaking with another reference instead of yourself?

Performance-related reference check questions

  • What positions did the candidate have while at your company?
  • In what roles did the candidate start and end?
  • What did these roles entail?
  • What were the most challenging parts of the candidate’s roles at your company?
  • How did the candidate face these challenges and other obstacles?
  • What are the candidate’s professional strengths, and how did they benefit your company?
  • In what areas does the candidate need improvement?
  • Do you think the candidate is qualified for this job, and why or why not?

Reference check questions to ask managers

  • For how long did you directly or indirectly manage the candidate?
  • In what ways was managing the candidate easy, and in what ways was it challenging?
  • How did the candidate grow during their time working under you?
  • What suggestions do you have for managing this candidate?

Reference check questions to ask employees who reported to your candidate

  • For how long did the candidate manage you, and in what capacity?
  • What did you like most and least about the candidate’s management style?
  • How did the candidate’s management style help you grow and learn?
  • How could the candidate have better managed you and your co-workers?

Reference check questions to ask co-workers

  • For how long were you among the candidate’s colleagues, and in what capacity?
  • What did you like most and least about working with the candidate?
  • How did you grow and learn while working with the candidate?
  • How did the candidate support you and your other colleagues?
  • In what ways could the candidate have been a better co-worker to you and your colleagues?

Reference check questions about ethics and behavior

  • Why did the candidate leave your company?
  • Did this candidate’s behavior lead to any workplace conflicts or instances of questionable ethics?
  • If the opportunity arose, would you willing and/or able to rehire the candidate, and why or why not?

Just as you can speak with your hiring manager about potentially removing certain questions from this list, you can discuss adding other questions. As long as any additional questions shed light on how your candidate would perform during employment with your company and don’t ask for personal information, chances are that you’re asking good questions.

Key takeaway: The questions you ask references should shed light on the candidate-reference relationship as well as the candidate’s skills and ability to act as a team player.

How to conduct a reference check

If you decide to check references for new hires, implement a formal procedure for it at your company. This will streamline the process of obtaining your candidates’ references and the permission to contact them and help you determine what to ask the references. From start to finish, your hiring team should follow these steps to conduct a thorough reference check:

  1. Decide how many references to obtain from each applicant. Two or three should suffice.
  2. Include a section for references in every job application. Ask candidates to include their references’ full names, phone numbers, email addresses and relationship to the candidate.
  3. Get permission to contact the reference. Include a clause in your job application that the applicant signs to give you permission to contact their references. You should also email a reference to get their permission to ask them questions about the candidate.
  4. Decide whether you’ll conduct your reference checks by phone or email. While sending questions by email will save your company time – especially if you have a standard list of questions you send to all references – verbal checks via phone, video chat or even in-person meetings can offer you a clearer understanding of a candidate.
  5. Develop a list of reference check questions. Consider the list above to determine potential questions.
  6. Watch out for red flags. According to one survey, as many as 30% of job applicants include fake references on their resumes. Do your research before contacting a reference.
  7. Establish a standard note-taking process. Don’t expect to remember every single thing you discussed during a reference check. Work with your hiring team to develop a note-taking format and process that the whole team can understand and use for all hiring processes.

Key takeaway: To conduct a reference check, develop a universal standard outlining the number of references a job applicant must provide, the procedure for contacting references and the questions you should ask.

Once you’ve conducted reference checks on all your job candidates, you should have all the information you need to decide which one is best for the job, and reach out with a formal job offer. If the candidate accepts, then congratulate them and yourself – and start preparing for your new employee’s first day on the job.

Sun, 22 Jan 2023 10:00:00 -0600 en text/html https://www.businessnewsdaily.com/15811-reference-check-questions.html
Killexams : The 36 Questions That Can Lead to Love Killexams : The 36 Questions That Can Lead to Love | Take the Quiz

Originally Published: May 17, 2021

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Mon, 13 Feb 2023 10:00:00 -0600 en-US text/html https://www.rd.com/list/arthur-aron-36-questions/
Killexams : 40 Questions To Ask A Mentor

Imagine you approached someone you admired, and boldly asked that person to mentor you. And the answer was “Yes!” But a year into the relationship, those monthly mentoring sessions might not invigorate you like they used to, and aren’t quite as energizing for the mentor, either.

4 Types Of Questions To Ask A Mentor

1. Stories

To break the ice, have your mentor tell a story from his or her own career. Hey, everybody likes to talk about themselves! For example, you could inquire: “How did you get to where you are today?” or “How did you land your current role?” But you could also ask more specific questions that address your career objectives and concerns. Some questions to consider:

• Was there a time you messed up and felt like you’d failed? How did you bounce back?

• How did you learn to embrace risk-taking?

• Tell me about a latest business setback. How did you recover?

• Think back to five years ago. Did you envision your career as it is today?

• Was there ever a role you applied for and landed, but weren't 100% qualified to do? How did you proceed?

• What do you wish you had known before taking your first management role?

• Which leadership skills were the most difficult to develop?

• Can you tell me about a time when you had a difficult boss? How did you handle the situation?

• What’s the most important leadership lesson you’ve learned and how has it proven invaluable?

• How did you develop the skill of speaking so engagingly in front of groups?

2. Situations

Now that the conversation is flowing, get more granular in your requests and bring a specific situation to your mentor--one that you’d like help navigating. For example:

• I tried to delegate a task last week and it did not go well. Can we work through what to do differently next time?

• Who are the people I need to align with in this organization to achieve success?

• My boss said I need to be more strategic. What does that mean?

• How can I let my boss know that I don’t need to be micromanaged?

• How can I stay connected to key influencers who do not work in same office or geographical area?

• When trying to gain buy-in to implement a new program, what tactics have worked for you?

• My performance review is coming up. What type of preparation do you most appreciate seeing from your employees?

• I have two very different career path options available to me. Can you weigh in to help me make a final decision?

• I'm considering a career transition. What are some other areas of the business that might be a good fit for me?

• I’ve heard that taking a stretch assignment could help my career trajectory. What are the pros and cons?

3. Self-Awareness

One of the greatest gifts you can give yourself is the gift of self-awareness, meaning the ability to see yourself as others view you. That way, if you like how you’re perceived, you can embrace it and take steps to strengthen that positive perception. If you don’t like how you are currently perceived, you can take steps to shift that perception to a more positive one that supports, rather than undermines, your career and leadership goals.

After starting with the obvious question: “How do you think others perceive me?” become more specific, so your mentor can assist by “holding up the mirror” and providing detailed feedback on how your actions and communication are impacting the way others see you. Ask questions such as:

• How am I viewed? In other words, what's my personal brand in our organization?

• Where do you see my strengths?

• What do you see as some of my blind spots and how can I improve?

• How I am viewed by leadership?

• What do people say about me when I’m not in the room?

• Could you offer feedback on ways to Strengthen my executive presence?

• Do I come across as strategic or tactical in my day-to-day communication?

• Am I viewed as high-maintenance when I send my boss weekly status updates?

• How could I have communicated my idea more clearly?

• When I presented at the last meeting, how did I do? Did my communication style support the message I intended to deliver?

4. Skill-Building

Is there a skill you’re currently working to enhance, such as project management, long-term strategic planning, delegating, or public speaking? Use questions like these to ask your mentor for advice and resources to help you polish that skill:

• How can I become a more assertive negotiator?

• Can we role-play asking for a raise and a promotion?

• How can I become better at managing people who do not report to me?

• Do you have any quick tips for re-energizing an overworked team?

• Can you recommend a book or resource for dealing with difficult conversations?

• What practices can you recommend for dealing with nervousness when speaking to groups?

• I have been asked to facilitate a team-building activity at a staff retreat. What are some keys to success?

• What’s a good methodology or tool for project management and tracking team commitments?

• Do you have a template that you use for long-range visioning and strategic planning?

• What new skills do I need to move ahead?

With these four types of questions and their accompanying examples, you’ll never sit through another mentoring conversation wondering if the other person is finding the discussion useful. And give this list to those whom you mentor, encouraging them to use it to maximize the value of the time you spend together.

Thu, 13 Aug 2020 12:53:00 -0500 Jo Miller en text/html https://www.forbes.com/sites/jomiller/2018/03/25/40-questions-to-ask-a-mentor/ Killexams : 50 Questions to Ask on a College Visit No result found, try new keyword!Asking thoughtful questions of campus tour guides can help students better understand a college. "It is incredibly important that prospective students connect with current students when they are ... Mon, 11 Aug 2014 01:04:00 -0500 text/html https://www.usnews.com/education/best-colleges/articles/questions-to-ask-on-a-college-visit Killexams : 50 Science Trivia Questions People Always Get Wrong

collage of scientific concepts; dna, astronaut, diamond, chalk

collage of scientific concepts; dna, astronaut, diamond, chalk

Rebecca Steele/rd.com, Getty Images (4)

Hard science trivia

11. Trivia question: What is the largest desert in the world?

Answer: It’s not the Sahara, but actually Antarctica!

12. Trivia question: True or False? Lasers work by focusing on sound waves.

Answer: False. “Laser” is actually an acronym that stands for Light Amplification by Stimulated Emission of Radiation. Lasers concentrate light waves, not sound waves.

13. Trivia question: What does DNA stand for?

Answer: Deoxyribonucleic acid.

14. Trivia question: Do diamonds last forever?

Answer: No. Diamonds do not last forever. They’ll eventually degrade to graphite, though the process takes over a billion years.

15. Trivia question: What is a material that will not carry an electrical charge called?

Answer: An insulator.

16. Trivia question: Will there be an impact on your height if you go to space?

Answer: Yes. You will be taller because you’ll no longer be subjected to gravity. And did you know that outer space actually has a smell?

17. Trivia question: At what temperature are Celsius and Fahrenheit equal?

Answer: -40.

18. Trivia question: Roughly how long does it take for the sun’s light to reach Earth: 8 minutes, 8 hours or 8 days?

Answer: 8 minutes.

19. Trivia question: How do airplanes stay in the air?

Answer: Planes stay in the air because of the shape of their wings. Air moving over the wing gets forced downwards, which pushes the wing up. This push is stronger than gravity, and so makes the plane fly. There’s also a reason why airplane windows are round.

20. Trivia question: What is chalk made of?

Answer: It comes from limestone, which formed from the shells of tiny marine animals.

nature scientific concepts collaged on peach background; shark, bees, gold, lightning

nature scientific concepts collaged on peach background; shark, bees, gold, lightning

Rebecca Steele/rd.com, Getty Images (4)

Science trivia about nature

21. Trivia question: Which freezes faster, hot water or cold water?

Answer: Hot water freezes faster than cold, known as the Mpemba effect.

22. Trivia question: On what continent will you not find bees?

Answer: Antarctica.

23. Trivia question: What is the only rock that floats?

Answer: Pumice. It forms from the froth at the top of lava flow, which cools very rapidly.

24. Trivia question: True or False? Chameleons change colors only to blend into their environment.

Answer: False. Chameleons also change colors for other reasons, like to regulate body temperature, when feeling aggression, and when feeling excited.

25. Trivia question: Can lightning strike the same place twice?

Answer: If you answered no to this science trivia question, you’re wrong. It is actually more likely that lightning will strike the same place twice.

26. Trivia question: True or false? Shark cartilage can cure cancer.

Answer: Unfortunately, many still believe that shark cartilage can cure cancer, leading to the killing of sharks. That’s false, and scientists now have proof that there are sharks with cancerous tumors themselves.

27. Trivia question: How long is the memory of a goldfish?

Answer: Most people would say that goldfish only have a three-second memory. However, their memories actually last for several days.

28. Trivia question: What mountain peak is farthest from the center of the Earth?

Answer: Many may think the answer to this science trivia question is Mount Everest. However, the peak of Chimborazo in Ecuador is the farthest from the center of the earth.

29. Trivia question: How many bones do sharks have in their bodies?

Answer: Zero! Instead, they have powerful, flexible cartilage. Sharks are fascinating, if a bit misunderstood.

30. Trivia question: Can gold be created from other elements?

Answer: Yes. It is possible to create gold from other elements, but it’s so complicated and expensive that it would cost you more to make it than to buy it.

scientific concepts collage; blood, teeth, bone

scientific concepts collage; blood, teeth, bone

Rebecca Steele/rd.com, Getty Images (3)

Science trivia about the body

31. Trivia question: What is the heaviest organ in the human body?

Answer: The liver.

32. Trivia question:How does fat leave your body when you lose weight?

Answer: Through your sweat, urine, and breath.

33. Trivia question: From which body part does the majority of your body heat escape?

Answer: This is a trick science trivia question. Most people think the answer is your head, but you lose heat evenly throughout your body.

34. Trivia question: How many senses do humans have?

Answer: Thought the answer was five? You actually have more—many neurologists identify nine or more senses. Fun fact: There are also things dogs can smell that humans can’t.

35. Trivia question: Which blood type is the rarest in humans?

Answer: AB negative.

36. Trivia question: How many teeth does an adult human have?

Answer: 32.

37. Trivia question: How many bones are in the human body?

Answer: 206.

38. Trivia question: What part of the human body serves the purpose of maintaining balance?

Answer: The ears.

39. Trivia question: Who has more hair follicles, blondes or brunettes?

Answer: Blondes.

40. Trivia question: What color is the blood inside your body?

Answer: Dark red. Although your veins appear blue, human blood contains hemoglobin and hemoglobin is a red protein, so the blood in your body is dark red.

Sun, 12 Feb 2023 10:01:00 -0600 en-US text/html https://www.rd.com/list/science-trivia-questions/
Killexams : How Do I Call Forward on Nortel 4.0 Norstar Phone Systems?

William Pullman is a freelance writer from New Jersey. He has written for a variety of online and offline media publications, including "The Daily Journal," "Ocular Surgery News," "Endocrine Today," radio, blogs and other various Internet platforms. Pullman holds a Master of Arts degree in Writing from Rowan University.

Mon, 17 Aug 2020 11:24:00 -0500 en-US text/html https://smallbusiness.chron.com/call-forward-nortel-40-norstar-phone-systems-56646.html
Killexams : How to Remotely Access Your Voicemail on a Nortel Norstar Phone System

Today’s workforce is highly mobile. Therefore, requirements for business phone systems have changed over the years. Requirements to facilitate mobility include the ability for users to remotely access voicemail when they are out of the office. If your company uses the Nortel Norstar system, you can check your business voicemail when you are away using your number, extension and your voicemail password.

  1. Call the main number for your office’s switchboard from a remote location.

  2. Transfer to your extension. Some companies configure the phone system so an operator connects you to your extension, yet others enable access by providing you with a prompt. At the prompt, enter the number of your extension.

  3. Press the “*” (star or asterisk) button on the phone’s keypad twice while the recorded greeting plays.

  4. Key in the number for your voicemail, your extension and your voicemail password on the phone’s keypad. Enter these numbers one right after the other.

  5. Listen to your voicemail messages.

Tue, 17 Jul 2018 16:31:00 -0500 en-US text/html https://smallbusiness.chron.com/remotely-access-voicemail-nortel-norstar-phone-system-60266.html
Killexams : Frequently Asked Questions No result found, try new keyword!What is the difference between refugees and migrants? Refugees are defined and protected in international law. Refugees are people outside their country of origin because of feared persecution, ... Fri, 14 Aug 2020 10:17:00 -0500 en text/html https://www.unhcr.org/frequently-asked-questions.html Killexams : OkCupid debuts ChatGPT-generated matching questions

The AI chatbot ChatGPT has had a chokehold on the internet since it debuted in Dec. 2022. Almost immediately, dating app users started using the service to write messages to matches — so it's not a surprise that dating apps themselves are getting in on the trend.

OkCupid has started experimenting with asking users matching questions generated by ChatGPT. The app's global head of communications Michael Kaye asked ChatGPT what questions to ask on a dating app and what questions to ask when dating, and here's what the chatbot replied:

  • Are you more of an introvert or extrovert?

  • Are you a morning or night person?

  • What's your favorite way to spend a weekend?

  • What do you value most in a partner?

  • How do you know when to take a relationship to the next level?

  • How do you balance your own needs with the needs of your partner in a relationship?

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As it turns out, more users who responded were introverts, night owls, and prefer a weekend relaxing at home. Nearly half of respondents value trust most in a partner, and they trust their guts in terms of taking their relationship to the next level. Daters balance their and their partners' needs by communicating these needs, scheduling time for themselves, and spending social time without their partners.

"Daters who think ChatGPT is a life saver get almost 40 percent more Matches on OkCupid than those who think it’s too big brother, so we decided to leverage ChatGPT to draft our famous in-app matching questions that power our algorithm," Kaye told Mashable. "The chatbot from OpenAI wrote half a dozen questions for us — about everything from what you value most in a partner to how you can balance your own needs with the needs of a partner in a relationship — and daters are loving these new questions."

The questions have been answered more than 125,000 times and counting, and Gen Z is surely leading the charge. Thirty-one percent of Gen Z daters on OkCupid don't think that using AI to create a profile or message others on dating apps is a violation of trust.

Still, OkCupid found that 52 percent of users see using AI on profile photos as a turn-off, and only six percent say it's a turn-on — with 43 percent unsure. A fair number of users, 47 percent, were also unsure whether they'd continue dating someone who admitted to first communicating via an AI-based bot. Thirty-four percent said they wouldn't continue the relationship, and 18 percent said they would.

ChatGPT is months old and already changing how some singles date. As AI evolves, our dating lives likely will too.

Thu, 09 Feb 2023 01:30:00 -0600 en text/html https://mashable.com/article/okcupid-chatgpt-questions
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