Welcome to the Affordable Learning Community at Sacramento State, a collaborative effort among the Center for Teaching and Learning (CTL), Services for Students with Disabilities (SSWD), the Sacramento State University Library, and the Hornet Bookstore.
We are here to help Boost course affordability for students, support faculty in accessing and using open educational resources, and familiarize the campus community with the California State University’s (CSU) Affordable Learning Initiative. We strive to provide information and resources to create a learning environment that benefits our campus community as a whole.
"More affordable textbook options mean that I don't have to pick between passing a class or paying rent and eating." - Vanessa Kmetz
Textbook affordability isn’t just a faculty choice issue, it’s also an equity issue. Students are often forced choose between purchasing textbooks and paying rent.
To make course materials accessible to all students, regardless of income level, the California Legislature passed a series of bills that empower professors to adopt high quality, free and open educational resources for course materials, and make these courses visible to students when registering for courses.
The Affordable Learning Solutions (AL$) Initiative is the CSU’s response to this legislation, providing funding, resources, and training for each campus.
In addition to saving students more than $50 million across the CSU system annually, AL$ and OERs give faculty more flexibility and choice in course materials, making those materials more responsive to advances in research and current events.
AL$ Impact on Students across the CSU: Millions of Dollars Saved
“I sometimes have to decide whether to eat or buy a textbook. It’s hard when professors don’t offer alternative routes that are accessible.”
AL$/OER Faculty Learning Community (coming Spring 2023)
Learn more about making your courses more affordable, using open educational resources, and creating your own resources to support student learning. Faculty will complete a series of modules on AL$ and OER resources. Faculty will be expected to create and implement a plan for reducing the course cost. This FLC can be completed in conjunction with a mini grant.
$500 stipend upon completion of culminating event.
AL$/OER Mini Grant Program (ongoing)
The Center for Teaching and Learning supports three types of mini grants to support faculty as they work to reduce the cost of course materials:
Type 1: Adopt ($500)
Significantly reduce the cost of course materials by adopting an existing Open Educational Resource or more affordable textbook. Upon completion, the course should meet the designation for LCCM (Low Cost Course Materials - $40 or less), or ZCCM (Zero Cost Course Materials).
Type 2: Remix ($750)
Significantly reduce the cost of course materials by remixing existing Open Educational Resources into your own course pack. Upon completion, the course should meet the designation for LCCM (Low Cost Course Materials - $40 or less), or ZCCM (Zero Cost Course Materials).
Type 3: Create ($1,000)
Significantly reduce the cost of course materials by creating your own Open Educational Resources use LibreTexts (training provided). This most often takes the form of an open textbook but we welcome innovation!
All mini grants require the awardee to complete training in finding and using Affordable Learning Solutions and Open Educational Resources. More information is available upon request.
Apply for an AL$/OER Mini Grant HERE.
Affordable Learning Solutions/Open Educational Resource Coordinator: Andrea Terry
Contact Center for Teaching and Learning at (916) 278-5945 or e-mail CTL@csus.edu
Robots will replace teachers by 2027.
That's the bold claim that Anthony Seldon, a British education expert, made at the British Science Festival in September.
Seldon may be the first to set such a specific deadline for the automation of education, but he's not the first to note technology's potential to replace human workers. Whether the "robots" take the form of artificially intelligent (AI) software programs or humanoid machines, research suggests that technology is poised to automate a huge proportion of jobs worldwide, disrupting the global economy and leaving millions unemployed.
But just which jobs are on the chopping block is still a subject of debate.
Some experts have suggested that autonomous systems will replace us in jobs for which humans are unsuited anyway — those that are dull, dirty, and dangerous. That's already happening. Robots clean nuclear disaster sites and work construction jobs. Desk jobs aren't immune to the robot takeover, however — machines are replacing finance experts, outperforming doctors, and competing with advertising masterminds.
The unique demands placed on primary and secondary school teachers make this position different from many other jobs at risk of automation. Students all learn differently, and a good teacher must attempt to deliver lessons in a way that resonates with every child in the classroom. Some students may have behavioral or psychological problems that inhibit or complicate that process. Others may have parents who are too involved, or not involved enough, in their education. Effective teachers must be able to navigate these many hurdles while satisfying often-changing curriculum requirements.
In short, the job demands that teachers have nearly superhuman levels of empathy, grit, and organization. Creating robotic teachers that can meet all these demands might be challenging, but in the end, could these AI-enhanced entities solve our most pervasive and systemic issues in education?
In 2015, the United Nations Educational, Scientific, and Cultural Organization (UNESCO) adopted the 2030 Agenda for Sustainable Development, a plan for eliminating poverty through sustainable development. One goal listed on the agenda is to ensure everyone in the world has equal access to a quality education. Specific targets include completely free primary and secondary education, access to updated education facilities, and instruction from qualified teachers.
Some nations will have a tougher time meeting these goals than others. As of 2014, roughly nine percent of primary school-aged children (ages 5 to 11) weren't in school, according to the same UNESCO report. For lower secondary school-aged children (ages 12 to 14), that percentage jumps to 16 percent. More than 70 percent of out-of-school children live in Southern Asia and Sub-Saharan Africa. In the latter region, a majority of the schools aren't equipped with electricity or potable water, and depending on the grade level, between 26 and 56 percent of teachers aren't properly trained.
To meet UNESCO's target of equal access to quality education, the world needs a lot more qualified teachers. The organization reports that we must add 20.1 million primary and secondary school teachers to the workforce, while also finding replacements for the 48.6 million expected to leave in the next 13 years due to retirement, the end of a temporary contract, or the desire to pursue a different profession with better pay or better working conditions.
That's...a lot of teachers. So it's easy to see the appeal of using a robotic teacher to fill these gaps. Sure, it takes a lot of time and money to automate an entire profession. But after the initial development costs, administrators wouldn't need to worry about paying digital teachers. This saved money could then be used to pay for the needed updates to education facilities or other costs associated with providing all youth with a free education.
Digital teachers wouldn't need days off and would never be late for work. Administrators could upload any changes to curricula across an entire fleet of AI instructors, and the systems would never make mistakes. If programmed correctly, they also wouldn't show any biases toward students based on gender, race, socio-economic status, personality preference, or other consideration.
But we still have some ways to go before such instructors enter our classrooms.
Education systems are "only as good as the teachers who provide the hands-on schooling," UNESCO claims, and today's robots simply can't match human teachers in the quality of education they provide to students. In fact, they won't be able to for at least the next decade, Rose Luckin, a professor at the University College London Knowledge Lab, a research center focused on how digital media can transform education, told Futurism. Teachers rely heavily on social interaction to support their students and figure out what they need, Luckin continued, and so far no digital system can compete with a human in this realm.
However, it is possible that no robot will ever be good enough to replace teachers completely. "I do not believe that any robot can fulfill the wide range of tasks that a human teacher completes on a daily basis, nor do I believe that any robot will develop the vast repertoire of skills and abilities that a human teacher possesses," Luckin said.
There is some weight to Luckin's assertions. While machines can handle a variety of specific tasks, we haven't yet come close to creating artificial general intelligence (AGI) — the kind of machine that could answer the tough questions outside the purview of the immediate lesson that good teachers should be prepared to tackle. Today's robots also lack the empathy and ability to inspire that teachers bring to the classroom.
That doesn't mean robots won't replace teachers, though. Very few studies directly compare human and robot teachers, so it's not clear how much better the human performs than the robot.
In any case, Luckin suggests a compromise: AI and automated systems could have collaborative roles in the education system. That would enable teachers and students to take advantage of the tech in ways that will benefit them both, and we wouldn't need to worry about lack of oversight for when our AI systems do encounter problems.
For teachers, the classroom is anything but serene. Kids giggle during lessons, call out, rustle papers, and fidget — teachers must compete with the chaos to simply get students to learn. And teachers take their jobs home with them, too, spending their evenings and weekends planning lessons and grading student work.
What if AI could act as an extra pair of hands in the classroom? That was the idea Luckin and her co-author put forth in a recent paper. This AI assistant could manage tasks such as taking attendance or routine grading. It could also help teachers generate new lessons by autonomously navigating online teaching resources, such as Teachers Pay Teachers, to find the lesson plans most likely to resonate with a classroom based on the details of the students and the school's specific curriculum.
Decreasing the workload dumped on teachers would hopefully make them less stressed. This could limit the burnout that has exacerbated the teacher shortage and make the position more appealing to others considering becoming teachers. In her paper, Luckin predicted that every teacher could have a dedicated AI assistant within the next decade.
But AI could do more than the drudgery of teaching — it could actually make teachers better by giving them greater insight into their students' needs.
Classrooms could be equipped with language processors, speech and gesture recognition technology, eye-tracking, and other physiological sensors to collect and analyze information about each student, Luckin writes. Instead of waiting for a test or a raised hand for a student to display her understanding of the material, teachers could access real-time information that could show them why the student might not be learning at full capacity. They'd know which students weren't getting enough sleep, if they had inadequate diets, if they were suffering from emotional stress — information that can affect a student's performance but that can be difficult to tease out in the classroom.
The teacher could use this information to tailor his or her teaching strategies to meet the needs of each individual student. They could simply look at a list generated by the AI to see what each student should work on that day. If a student needed extra one-on-one attention, the teacher could instruct that student to work with an AI-powered Intelligent Tutoring System (ITS) that adjusts its approach to match the student's learning style. Meanwhile, the teacher may decide to give other students group work so they could hone their interpersonal skills.
The system could also help students modify their behavior to Boost their own performance. For example, a student might learn that she scores lower on exams when she stayed up late the night before, drank coffee that morning, or took public transport to school instead of walking. By altering these habits in the future, she could score better on the tests and excel.
As Luckin told Futurism, the increased use of AI in education could have downsides. Schools will need to guard against the misuse of student data, and cybersecurity will be of the utmost importance. Still, these types of precautions won't be limited to education. Data protection will be a universal concern as the Internet of Things (IoT) grows and our world gets increasingly "smart."
A few decades in the future, every student and teacher could be the master of their own personal educational analytics, Luckin predicts. That information could be useful beyond the classroom — students may choose to share certain analytics along with their college admission packages, while teachers may include theirs in applications for future employment.
As previously noted, it will be a little while before every teacher has an AI assistant and every student has an AI tutor. Developing the necessary technology will be the simple part, Luckin said, and already, some researchers are working on such systems.
Convincing parents, teachers, and students to embrace AI in education will be the real challenge. Some may be biased against the technology for fear it will leave them unemployed, while others may have a hard time shaking thoughts of the doomsday scenarios posited by tech luminaries such as Elon Musk and Stephen Hawking.
Teachers, in particular, are likely to be more resistant to automation because teaching is an "inherently human process," Terry Heick, founder and director of TeachThought, a publisher of teaching materials and resources that are focused on innovation in education, told Futurism.
He said teachers might take the suggestion that a "symbolically mindless robot" could do their work as an indication that others see their skillset as easy to duplicate. In fact, said Heick, the opposite is true — teaching is such an "impossible" task that anything that could make the job easier on teachers should be valued.
To ease this resistance, researchers and tech companies could involve educators, parents, and students in the development of AI systems designed for the classroom, as Luckin suggests in her paper. Stakeholders could see that their input and experience is valuable; they could even identify weaknesses in systems under development. Researchers can tailor systems to suit the needs of educators, students, and parents, improving the final product. Skeptics could see how AI could Boost the learning experience.
For this process to go well, it needs to be slow and iterative. It will likely take decades at best.
"Considering that education still hasn’t embraced mobile technology, the idea of Johnny 5 circling around a classroom teaching students in just a decade seems far-fetched," Heick said. But maybe someday.
Avaya, the US-based provider of voice and data networks to businesses, is to open a $250,000 Connectivity Solutions Center in Dubai Internet City (DIC) this September. This will be the center’s fourth location in the world after facilities in Ireland, Australia and the US.
Spurred by the growing importance of the Middle East on the global stage, the new facility will provide a briefing center for Avaya's SYSTIMAX Structured Cabling Solutions (SCS). In addition, the center will showcase other Avaya products such as its Enterprise Class IP Solutions (ECLIPS) portfolio, an enterprise IP telephony solution and Avaya Cajun switches.
“The region is experiencing incredible and sustained growth. The number of infrastructure projects being carried out across the Middle East has seen demand for Avaya's industry-leading SYSTIMAX (SCS) portfolio increase dramatically,” said Anne-Marie Kenneally, Avaya’s vice president for connectivity solutions in Europe, Middle East and Africa.
In addition to providing a demonstration platform, the DIC center will become the Middle East and North Africa headquarters for Avaya's connectivity division as well as the region's SYSTIMAX connectivity training facility. The center will host Avaya's regional design/engineering and install/maintenance training modules. — (menareport.com)
© 2002 Mena Report (www.menareport.com)
Avaya (NYSE: AVYA), a global leader in solutions to enhance and simplify communications and collaboration, today announced it has been recognized by Metrigy for two recent accolades – MetriStar Top Provider award for Workforce Optimization (WFO) Platform and MetriStar Top Customer Sentiment for Avaya OneCloud™ UCaaS. Avaya was singled out based on its achievements in delivering innovation for customer engagement, and helping organizations achieve business goals, revenue objectives and efficiencies.
Metrigy relies on real-world results provided by companies that are using the technologies tracked in the MetriStar program. The company has users evaluate their providers based on both business success metrics and customer ratings, allowing them to identify providers that are delivering success across the board. Avaya’s most recent accolades highlight the company’s innovation in UCaaS and CCaaS solutions, with high overall sentiment compared to other competitors.
MetriStar Top Provider Award for Avaya Workforce Engagement
Metrigy’s CX and Workforce Optimization: 2021-22 research study found that in the past year, 55 percent of organizations added Workforce Optimization (WFO) applications to their portfolios, and 79 percent specifically cite workforce management tools as essential to helping them manage remote teams during the COVID-19 pandemic.
Avaya Workforce Engagement, part of the Avaya OneCloud CCaaS portfolio, delivers measurable value to companies that want to Boost agent and customer experiences, while making contact center operations more efficient. The report notes, “Avaya’s customers reported a 7.5% decrease in operational costs—more than two times the average change in operational costs in the study. Avaya customers also reported a 51.1% improvement in agent efficiency, compared to the average of 46.6% in the study at large. Additionally, Avaya customers saw a 33.7 percent increase in revenue, a 50.3% improvement in customer ratings, and a 59.7 percent improvement in employee satisfaction.”1
“WFO comprises a crucial set of applications that CX leaders are using to Boost both customer and agent experience,” says Robin Gareiss, CEO and principal analyst of Metrigy. “Given the stiff competition in this field, Avaya’s performance speaks to not only its technology prowess but also its ability to Boost business metrics.”
MetriStar Top Customer Sentiment Award for Avaya OneCloud™ UCaaS
UCaaS represents the largest segment of the UC architecture landscape; among those still operating on-premise calling platforms, almost 40 percent are either planning to move to UCaaS, or are currently evaluating such a move.1 Avaya OneCloud™ UCaaS solutions have transformed the traditional video meeting to enable immersive, always-on collaboration, helping businesses meet the challenges of an unpredictable, work-from-anywhere world with continuous, multiexperience collaboration. As the world goes forward to new, hybrid work models, Avaya is empowering cross-functional teams to collaborate across departments and locations in ways that help avoid the video call fatigue associated with limited apps that lack Avaya innovation.
Out of 15 providers evaluated, Avaya had the top overall customer sentiment score of 3.39 out of a possible 4.0. “Avaya’s customer sentiment scores were driven by top scores in technical features, reliability, and audio performance. Avaya also scored near the top overall for innovation. Avaya’s customers give Good Score to the capabilities of its solution, as well as its high quality.”1
“The value of the Top Customer Sentiment MetriStar award is that it is solely based on how customers rate their providers,” says Irwin Lazar, President and Principal Analyst, Metrigy. “Avaya’s scores demonstrate that it is delivering a high level of features, performance, service, and reliability to its customers.”
“Today’s customers are more sophisticated than ever – they know what they want, and it’s simply expected that organizations understand and deliver,” said Anthony Bartolo, Executive Vice President and Chief Product Officer, Avaya. “The Avaya OneCloud CCaaS and UCaaS portfolios are the bridge that connects every experience, for every person, across each customers’ entire business. It takes a holistic, AI-driven approach to deliver what your customers and employees want—even before they think to ask—and brings everyone together in a seamless journey.”
Avaya GlobalConnect Ltd. formerly Tata Telecom was incorporated on August 19, 1986 at Mumbai. The company was promoted by Tata Industries Ltd. (TIL). It is one of India?óÔé¼Ôäós leading providers of enterprise communications solutions, offering converged communication solutions, contact center solutions, and unified messaging systems for enterprises. Already a market leader in contact center solutions with more than 50% market share, Avaya GlobalConnect Ltd. plans to become India?óÔé¼Ôäós leading provider of converged communications business solutions for enterprises. With 35 service centers spread around the country, the company provides solutions to some 6,000 customers, employs over 500 associates, and generates $87 million in annual revenues.
Avaya GlobalConnect is India?óÔé¼Ôäós leading intelligent communications solution provider delivering business solutions that help organizations accelerate revenue growth, increase market penetration, optimize operating costs and Boost employee productivity, by embedding communication in their business processes.
Avaya GlobalConnect is a subsidiary of Avaya Inc., a global leader in business communications. More than one million businesses worldwide including 90 percent of the FORTUNE 500?é?« use Avaya solutions for IP Telephony, Unified Communications (UC), and Contact Centers (CC).
In October of 2001, Tata Telecom, now Avaya GlobalConnect, signed on with SAP. By July of 2002, the company had its ERP system up and running. mySAP CRM capabilities for presales and lead management came online between October 2002 and March 2003.
Business area of the company:
Products offered by Avaya:
The company provides Solutions for:
30 mistakes you're making that might be causing your dog to behave badly
There are no bad dogs — just training tips and products waiting to turn them into great dogs.
We may receive a portion of sales if you purchase a product through a link in this article.
There are no bad dogs — there are only dogs who are misbehaving and need a little more training under their belt. With that said, it can certainly feel like your pup has run wild and is turning your home and life upside down. And, in those moments, you just need help — fast — to turn the problem around. That's where these dog experts come in: They uncovered 30 of the biggest mistakes you’re making that might be causing your dog to behave badly.
Maybe you yell at your dog when he's barking up a storm or you've become so frustrated with your pooch trying to run off when you're on a walk that you consider abandoning strolls altogether. Before you do anything drastic (or lose your voice), follow these tips, consider these products, and turn your dog into an A-plus listener.
PETALING JAYA: English teachers and trainees will be showing off their creativity and solutions to challenges in English language teaching at the Malaysian English Language Teaching Association (Melta) conference later this month.
The 31st International Conference 2023 will be held at Universiti Malaya (UM) from Aug 26 to 27.
The conference offers researchers and educators a platform for vital roundtable discussions on English language learning (ELT) in Malaysia.
Themed “From the Ground-Up: Dreams and Realities of English Language Education”, the conference offers opportunities for sharing research and enabling peer engagement among English language educators.
“Students can showcase their projects in science, technology, reading, engineering, arts and mathematics (STREAM) through English oral presentations,” Melta said in a statement yesterday.
“In addition, English teachers and student teachers can display their creative solutions to challenges in English language teaching,” it added.
“Delegates from countries such as Singapore, Thailand, China, the United Kingdom, Japan, Korea, Mongolia, Indonesia and Bangladesh have confirmed their participation,” said Melta president Assoc Prof Dr Ramesh Nair, adding that it features plenary forums and roundtable discussions.
Teaching Note for HBS No. 420-006.
Huang, Laura, Dominik Roeck, Alex Murray, and Erik Hofmann. "modum.io: Funding a Blockchain-Based Start-Up’s Supply Chain Solution." Harvard Business School Teaching Note 420-007, January 2020.