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Exam Code: 7141X Practice exam 2022 by Killexams.com team
7141X Avaya Equinox Solution with Avaya Aura Collaboration Applications Integration

Exam : 7141X
Exam Name : Avaya Equinox Solution with Avaya Aura Collaboration Applications Integration
Questions : 65
Time : 90 min.
Passing Scores : 43 of 65 correct (66%)

The Avaya Equinox® Solution with Avaya Aura® Collaboration Applications Integration exam (7141X) is a requirement to earn the ACIS - Avaya Equinox Solution with Avaya Aura® Collaboration Applications credential.

This exam has 65 questions and the minimum passing score is 66% (43 of 65 correct). The candidate has 90 minutes to complete this exam

Exam Objectives The test covers the following knowledge areas and learning objectives:
Avaya Equinox® Solution with Avaya Aura® Collaboration Applications Integration

Describe the features and capabilities of the Equinox® Solution
Summarize the functionality Avaya Equinox Client 3.3
Explain Avaya Equinox® Conferencing architecture, components and licensing
Explain Avaya Equinox® Conferencing deployment
Explain Avaya Equinox® Conferencing functionality
Explain the architecture, functionality and deployment of Avaya Aura® Web Gateway (AAWG) and Avaya Aura® Media Server
Explain the requirements and setup of Avaya Equinox® for Web Client
Explain the usage of Equinox® Meetings for Web
Explain the deployment requirements for Equinox® Solution Public Access
Explain the architecture and deployment of Avaya Equinox® Recording and Streaming

Avaya Equinox Solution with Avaya Aura Collaboration Applications Integration
Avaya Collaboration exam plan
Killexams : Avaya Collaboration exam plan - BingNews https://killexams.com/pass4sure/exam-detail/7141X Search results Killexams : Avaya Collaboration exam plan - BingNews https://killexams.com/pass4sure/exam-detail/7141X https://killexams.com/exam_list/Avaya Killexams : Avaya J179 Phone Quick Reference

Getting To Know Your Avaya J179

Your Avaya desk phone can perform some pretty advanced tasks if you know how to navigate the phone’s settings. A schematic and glossary of the phone, its buttons and icons is available on the Avaya J179 Phone page.

If you have any further questions about setting up or using other features of your desk phone not covered here, contact the Service Desk at (916) 278-7337.

Extended Features of Your Avaya Desk Phone

Commonly Used Features

Symbols, Icons & Buttons

Conference Calling

You may add up to five people on a call.

Setting up a conference call

  1. From the Phone screen, select your active call if not already on that line.
  2. Press Conf.
  3. Dial the telephone number, or call the person from the Contacts list, or call the person from the History list.
  4. When the person answers, press Join or OK to add the person to the existing call.
  5. Press Add and repeat these steps to add another person to the conference call.

Adding a person on hold to a conference call

  1. From the Phone screen, select your active call.
  2. Press “Conf”, you will get dial tone
  3. Select the call on hold that you want to add to the conference.
  4. Press “Join” to add the person to the conference call.

Dropping a person from a conference call

  1. To drop the last person you added onto the call, Press the “Drop” Button.

Personalizing Button Labels

You can change the labels that the phone displays for your extensions, features, and abbreviated dial or speed dial buttons. For example, you can change the label for your extension to My Line. If you have a button module attached to your phone, you can change any of those labels. For example, you can change a Help Desk extension to read Help Desk.

  1. Press Main Menu.
  2. Select Options & Settings or Phone Settings.
  3. Press Select or OK.
  4. Select Application Settings.
  5. Select Personalize Labels.
  6. Press Change or OK. The phone displays the labels which you can edit.
  7. Select the label you want to edit. If the label you want to edit is on the Features menu, scroll right to access the Features menu, and select the label you want to edit.
  8. Press Edit.
  9. Edit the label. Press More then Clear to clear all text fields and start again.
  10. Press Save or OK.
  11. (Optional) To revert to the default button labels, select Main Menu > Options & Settings > Application Settings > Restore Default Button Labels.
    1. Press Select.
    2. Press Default.

Speed Dial

If you want to set up your phone to speed dial contacts on or off campus, follow the steps below:

  1. From the initial screen on your phone, press the down arrow until you find the Abr Program button.
  2. Press the Abr Program button, then select the Speed Dial (SD) button you want to use.
  3. If it is an extension on campus, just dial the five digit extension, then press # to save it. That’s pretty much it.
  4. If it is an off-campus number, dial 9 followed by area code and the rest of the number (ex: 9-916-555-5555). Save it by pressing #.
  5. In both cases, press the Speaker button to exit programming mode.
  6. Test the speed dial by pressing the speed dial button.

Setting Headset Ringer

You can get incoming call alert through your headset and the speaker. This might be convenient if you want to turn the speaker alert off or you have a wireless headset. Note: Not all the headsets support audible alerts.

  1. Press Main menu.
  2. Navigate to Options and Settings > Call Settings > Headset Signaling.
  3. Select from the three settings using the corresponding buttons:
    • None: No ringing tone is sent to the headset. Headset remains on hook until headset switch-hook button is pressed for an incoming call.
    • Switchhook and Alerts: On an incoming call, the phone plays an alert tone in the headset every 5 seconds.
    • Switchhook only: The phone does not send the ringing tone to the headset. The headset switchhook button is non functional.
  4. Press Save.

Adjusting Display Brightness

  1. Press Home.
  2. Press Main menu.
  3. Select Options & Settings or Phone Settings.
  4. Press Select.
  5. Select Screen & Sound Options.
  6. Press Select.
  7. Select Brightness or Contrast.
  8. Press Change.
  9. Select Phone or an attached button module.
  10. Scroll to the right or left to adjust the brightness or contrast.
  11. Press Save.
Wed, 05 Jan 2022 16:22:00 -0600 en text/html https://www.csus.edu/information-resources-technology/communication-collaboration/new-phone-migration.html
Killexams : Revamped Avaya Roadmap Orbits Around Cloud, Experience Platform

Networking News

Gina Narcisi

The UC giant’s updated product roadmap reflects Avaya’s plan to tap into its massive install base and pave the way for migration to the cloud or the addition of over-the-top cloud solutions that won’t “disrupt” communications infrastructure that’s already in place, the company tells CRN.

 ARTICLE TITLE HERE

Avaya experienced a turbulent 2022 with missed revenue targets and earnings, layoffs, and a new CEO brought on to redirect the company. Now, the unified communications powerhouse is unveiling an updated and simplified product roadmap.

The company is placing a larger emphasis on the omnichannel Avaya Experience platform, the centerpiece of its cloud strategy, in a way that both addresses the market demand for all-in-one for contact center as-a-service (CCaaS) solutions, while balancing the needs of its massive install base of customers, Steve Forcum, head of Solutions Marketing for Avaya, told CRN.

“What we want to do is we want to meet our customers where they are. Experience Platform is an incredible piece of tech, but at the end of the day, moving what works in your organization to a different platform simply to add these capabilities is a lot of times a nonstarter for our customers,” he said.

The Avaya Experience Platform is the company’s “North Star” in which the rest of Avaya’s portfolio orbits, Forcum said. The goal of the platform is to empower organizations to support the touch points that occur between the business or brand and the end customers, but then weaving them into an ongoing discussion. “This is really where the magic happens,” he said. “If I’m in a discussion with a customer and they tell me that two weeks ago, they spoke to someone, I can actually go back in time [and] see who that person was talking to and pull up the transcript of what was said. This way, I can pick that conversation where and when it left off and then treat it like a relay race for the next employee that’s going to interact with this customer.”

The next step will include harvesting the data collected by the platform and turning it into actionable information for partners and end customers that go beyond simple performance metrics, Forcum said.

[Related: Avaya CEO Calls For ‘Innovation Without Disruption’ For Enterprises ]

Avaya is still the largest premise-based UC provider on the market, which gives partners the unique ability to transition or even partially transition customers to the cloud based on their requirements, according to the company. There are many customers that aren’t looking to rip and replace their existing premise-architected communications solutions, but they may be interested in moving to the cloud for contact center-as-a-service (CCaaS) or an omnichannel collaboration solution, Avaya’s new CEO Alan Masarek told CRN in September.

“The beauty is, no one wants to go through that loss of the rip and replace. We can uniquely provide what competitors can’t. A competing [solution], by definition, is a complete rip and replace. Ours is not. It’s innovation without disruption and that really resonates with customers and partners,” Masarek said.

Offering innovation without disruption starts with Avaya’s customer base currently on the Avaya Aura and Contact Center Elite platforms, which make up the bulk of Avaya’s 100 million-seat install base, Forcum said.

Most of these customers have these solutions deployed in their data centers, he added. “The first thing we’re communicating to these customers is that if it ain’t broke, you don’t need to fix it. If your voice is routing properly, if you’ve got all these applications intertwined and you don’t want to move that to somewhere else, you don’t have to.”

This strategy will allow partners to help their customers “upgrade in place,” while keeping the existing platform current, while buying the product on a perpetual license or if they move to a subscription model. “You can pull down services from Experience Platform to add to that environment … we’re empowering further choice,” Forcum said.

Avaya in 2023 will be launching a unified client for Contact Center Elite and the Experience Platform to provide users a single sign-on and pane of glass with which to view customer interactions. Avaya will also be adding an over-the-top integration between the Experience Platform and Avaya IP Office for VoIP, Forcum added.

For customers that are ready to go all-in on cloud for their communications needs, Avaya is ready to move IP Office users to Avaya Cloud Office (ACO), its UC offering based on the RingCentral platform. ACO and the Experience Platform are already fully integrated for combined UC and CCaaS needs.

Avaya said it plans on introducing more than 300 new features and enhancements to its communications solutions over the course of 2023.

Removing Complexity

In going live with its updated product roadmap, Avaya wanted to stress clarity and simplicity, Forcum said.

One of the first places the Durham, N.C.-based company is starting is injecting clarity within its product naming convention, which has been “conceptual” and will now be more “tangible,” Forcum said. For example, the company’s OneCloud CCaaS cloud-based contact center solution is now referred to as the Avaya Experience Platform. Avaya OneCloud Private, its private cloud offering, is now Avaya Enterprise Cloud as a nod to the offering’s strength with large customers, the company said.

“This is an ongoing effort that will be applying to other areas of our product portfolio to make it easier to understand when we’re explaining solutions, and when customers are looking at different products, and what we’re actually aiming at,” he said.

The embattled company, in addition to simplifying its product portfolio, has also been working on “right sizing the organization. Avaya in September initiated cost-cutting measures that includes an unspecified number of layoffs following its plan announced in July to begin “significant” cost-cutting measures to the tune of $225 million to $250 million during the company’s last fiscal quarter.

“As previously stated, lowering our costs, including through a reduction in our workforce, is necessary to position Avaya as a more agile and innovative organization and to align Avaya’s cost structure with our contractual, recurring revenue business model,” said Avaya CEO Alan Masarek in a statement regarding the layoffs two months ago.

Masarek said the company’s “reset” has required difficult decisions across the organizations and within Avaya’s portfolio, but said the changes are “necessary” to facilitate the company’s software transformation, in a blog post published on Tuesday.

Avaya has about 90,000 customers globally, according to the company.

Gina Narcisi

Gina Narcisi is a senior editor covering the networking and telecom markets for CRN.com. Prior to joining CRN, she covered the networking, unified communications and cloud space for TechTarget. She can be reached at gnarcisi@thechannelcompany.com.

Mon, 28 Nov 2022 23:00:00 -0600 en text/html https://www.crn.com/news/networking/revamped-avaya-roadmap-orbits-around-cloud-experience-platform
Killexams : Dubai World Trade Centre Announces Strategic Video Collaboration Partnership With Avaya

Dubai World Trade Centre (DWTC) today announced a strategic video collaboration partnership with Avaya (NYSE: AVYA), under which DWTC will use the Avaya Spaces workstream collaboration platform to create blended conference experiences at GITEX Technology Week 2020.

GITEX is the only major technology event in the world to go live in 2020, with its conference schedule set to gather government experts, tech innovators and game-changing start-ups, hosting over 350 technology experts from 30 countries speaking live on stage.

Visitors will be able to access more than 280 hours of content across industries and sectors including Artificial Intelligence, Smart Cities & 5G, Government, Future Mobility, Fintech, Digital Marketing, Energy, Healthcare and Education.

International speakers who are unable to travel into Dubai will dial into conference sessions virtually via Avaya Spaces.

Avaya Spaces is an all-in-one workstream collaboration platform for the digital workplace that changes the way work gets done in nearly 100 countries. It helps businesses, schools, governments and other organisations to bring together distributed groups of people instantly with immersive work spaces where they can message, meet, share content, manage tasks and collaborate in the cloud.

Despite Avaya Spaces having only launched earlier this year, Avaya is already a Niche Player in the 2020 Gartner Magic Quadrant for Meeting Solutions. Gartner defines ‘Meeting Solutions’ as offerings that “blend communications, collaboration and content sharing to enable virtual meeting scenarios to satisfy a variety of use cases.”      
 

“Dubai World Trade Centre is one of the region’s technology pioneers, and is blazing new trails with its blended approach to conferences and exhibitions. Being at the forefront of the industry requires game-changing solutions that are changing the way work gets done. Avaya Spaces meets that requirement, delivering innovation for workstream collaboration that not only remote-enables teams and workers, but helps them collaborate in ways that were previously unimaginable. With this partnership, we will deliver a conference experience like no other,” said Fadi Hani, Vice President – Middle East, Africa & Turkey, Avaya.

“After a year of missed opportunities, GITEX, in its 40th edition, is finally giving the technology industry a platform to reconnect and do business again through in-person networking and conferences. We are pleased to welcome Avaya to this landmark edition of GITEX and are thankful for their strategic support and commitment to digital transformation in the region,” said Trixie LohMirmand, Executive Vice President, Events Management, Dubai World Trade Centre.

GITEX Technology Week will serve as an umbrella event for the region’s leading technology shows, including GITEX Future Stars, the region’s largest tech startup event; GISEC, the region’s largest cybersecurity conference and exhibition; Future Blockchain Summit, the leading Blockchain festival, as well as the inaugural edition of Marketing Mania, the new tech platform dedicated to brand marketers.

GITEX will also welcome over 1,200 participating companies who are flying into Dubai from over 60 countries.

Avaya’s presence at GITEX Technology Week will be supplemented with a large footprint on GITEX Plus, a digital platform that enables remote visitors to experience the event from the comfort of their homes and offices. At GITEX, Avaya will demonstrate solutions that address post-pandemic business challenges and prepare organisations for the new world of work.

Wed, 02 Dec 2020 21:36:00 -0600 en text/html https://www.albawaba.com/business/pr/dubai-world-trade-centre-announces-strategic-video-collaboration-partnership-avaya
Killexams : Avaya Announces Court Approval of Restructuring Plan

Avaya announced today that the United States Bankruptcy Court for the Southern District of New York (the “Court”) has confirmed its second amended chapter 11 plan of reorganization (the “Plan”).  As a result, Avaya expects to emerge from its restructuring process before the end of this year. 

“The Court’s approval of our plan is the culmination of months of hard work and extensive negotiations among our various stakeholders,” said Jim Chirico, Avaya’s President and CEO. “In the coming weeks, Avaya will emerge from this process stronger than ever and positioned for long-term success, with the financial flexibility to create even greater value for our customers, partners and stockholders.”

Avaya projects to have approximately $2.925 billion of funded debt and a $300 million senior secured asset-based lending facility available upon emergence from chapter 11 protection, a substantial reduction from the approximately $6 billion of debt on its balance sheet when Avaya commenced its financial restructuring.  This revised capital structure is expected to result in more than $200 million in annual cash interest savings compared to fiscal year 2016.

“I want to thank our customers and partners for their continued support,” Chirico said. “The trust and loyalty of our global customer base and partner network have played a vital role in Avaya’s success throughout this process.” 

“I also want to thank our dedicated and driven employees, who have remained focused on delivering innovative solutions and industry-leading service that our customers expect from us,” Chirico continued. I look forward to working with our employees, customers and partners as we write the next chapter of the Avaya story.”

Centerview Partners LLC and Zolfo Cooper LLC are Avaya’s financial and restructuring advisors and Kirkland & Ellis LLP is the Company’s restructuring counsel.

Tue, 28 Nov 2017 19:13:00 -0600 en text/html https://www.albawaba.com/business/pr/avaya-announces-court-approval-restructuring-plan-1054548
Killexams : Avaya Named A ‘Leader’ in the 2022 Aragon Research Globe™ for Unified Communications and Collaboration (UC&C) for 5th Consecutive Year

Avaya Sets a High Bar for Integrated UC&C Capabilities That Deliver the Experiences Customers and Employees Demand

RALEIGH & DURHAM, N.C., October 27, 2022--(BUSINESS WIRE)--Avaya (NYSE: AVYA), a global leader in solutions to enhance and simplify communications and collaboration, today announced it has been identified as a Leader in The Aragon Research Globe™ for Unified Communications and Collaboration UC&C, 2022. The evaluation was based on completeness of strategy and performance. Avaya’s all-in-one solution for seamless communications and integration with other business apps enables businesses to take customer and employee experiences to a new level.

The report1, authored by Aragon Research lead analyst Jim Lundy, clearly lays out the reasons for the growing demand for UC&C: "Communication and collaboration platforms have continued to evolve in the post-COVID era. Video conferencing continues to be one of the most sought-after capabilities for business teams. Team collaboration is also poised to overtake e-mail as more and more enterprises realize that real-time messaging for remote workers is a winner. The key for enterprises is the need for an integrated UC&C stack that can work with and integrate with other enterprise applications."

We believe Avaya’s ability to deliver cloud, on-premises, and hybrid cloud offerings, enterprises have significant choices to meet their needs:

  • Continued Innovation. Avaya has continued to innovate with Avaya Spaces® and Avaya Cloud Office™ by RingCentral, both elements of the Avaya OneCloud UCaaS portfolio.

  • Complete UC&C Solution. Avaya’s OneCloud solution, including Avaya Cloud Office™, provides a complete UC&C solution with meetings, messaging, and telephony backed by both its enterprise and mid-market platforms. Avaya Cloud Office latest updates include enhanced meetings with end-to-end encryption, simplified administration, and additional security features such as line seizure, along with added country availability.

  • Combined UC&C and CC. Avaya’s contact center offering, Avaya OneCloud CCaaS, is now being offered in conjunction with Microsoft. In May 2022, Avaya announced that OneCloud will run on Microsoft Azure and integrate with Microsoft’s Nuance AI capabilities.

  • Smoother, Immersive Video Experience. Avaya continues to enhance its Avaya Spaces offering with a partnership with NVIDIA that features innovative, AI-powered video capabilities for both low bandwidth and high-quality, more engaging meetings. Avaya is first to market with these upgraded capabilities and offers a smoother, immersive video experience that is noticeable to users.

According to Lundy, "The hybrid work era we are in now means that communications and collaboration capabilities are more vital than ever. While video and chat continue to challenge voice and email for the most used modality, the key focus needs to be on the ability to offer multiple communication capabilities and not force users to switch apps constantly. Enterprises should look to standardize around 1-2 key UC&C providers to ensure both redundancy and global availability."

"Today, organizations want to address customer and employee needs by offering advanced features and capabilities without causing the disruption through ripping and replacing in order to safeguard the stability of their operations," said Todd Zerbe, Senior Vice President of Engineering, Avaya. "Through Avaya’s innovation model, we can meet customers where they are now in their deployments with cloud, on-premises, and hybrid offerings that fit their specific needs."

The Aragon Research Globe is a market evaluation tool that graphically depicts Aragon Research’s evaluation of a specific market and its component vendors. Aragon Research examined 15 major providers in a market that focuses on all forms of collaboration and communication based on its three dimensions that enable comparative evaluation of the participants in a given market. "Leaders" are noted as having comprehensive strategies that align with industry direction and market demand and effectively perform against those strategies.

Additional Resources

Aragon Research does not endorse vendors, or their products or services that are referenced in its research publications and does not advise users to select those vendors that are rated the highest. Aragon Research publications consist of the opinions of Aragon Research and Advisory Services organization and should not be construed as statements of fact. Aragon Research provides its research publications and the information contained in them "AS IS," without warranty of any kind.

_______________________
1 Aragon Research. The Aragon Research Globe™ for Unified Communications and Collaboration, 2022 by Jim Lundy. September 2022

About Avaya

Businesses are built by the experiences they provide, and everyday millions of those experiences are delivered by Avaya Holdings Corp. (NYSE: AVYA). Avaya is shaping what's next for the future of work, with innovation and partnerships that deliver game-changing business benefits. Our cloud communications solutions and multi-cloud application ecosystem power personalized, intelligent, and effortless customer and employee experiences to help achieve strategic ambitions and desired outcomes. Together, we are committed to help grow your business by delivering Experiences that Matter. Learn more at http://www.avaya.com

Cautionary Note Regarding Forward-Looking Statements

This document contains certain "forward-looking statements." All statements other than statements of historical fact are "forward-looking" statements for purposes of the U.S. federal and state securities laws. These statements may be identified by the use of forward-looking terminology such as "anticipate," "believe," "continue," "could," "estimate," "expect," "intend," "may," "might," "our vision," "plan," "potential," "preliminary," "predict," "should," "will," or "would" or the negative thereof or other variations thereof or comparable terminology. The Company has based these forward-looking statements on its current expectations, assumptions, estimates and projections. While the Company believes these expectations, assumptions, estimates and projections are reasonable, such forward-looking statements are only predictions and involve known and unknown risks and uncertainties, many of which are beyond its control. The factors are discussed in the Company’s Annual Report on Form 10-K and subsequent quarterly reports on Form 10-Q filed with the Securities and Exchange Commission (the "SEC") available at www.sec.gov, and may cause the Company’s real results, performance or achievements to differ materially from any future results, performance or achievements expressed or implied by these forward-looking statements. The Company cautions you that the list of important factors included in the Company’s SEC filings may not contain all of the material factors that are important to you. In addition, in light of these risks and uncertainties, the matters referred to in the forward-looking statements contained in this press release may not in fact occur. The Company undertakes no obligation to publicly update or revise any forward-looking statement as a result of new information, future events or otherwise, except as otherwise required by law.

All trademarks identified by ®, TM, or SM are registered marks, trademarks, and service marks, respectively, of Avaya Inc. All other trademarks are the property of their respective owners.

Source: Avaya Newsroom

View source version on businesswire.com: https://www.businesswire.com/news/home/20221027005043/en/

Contacts

Julianne Embry
jcembry@avaya.com

Thu, 27 Oct 2022 23:42:00 -0500 en-US text/html https://finance.yahoo.com/news/avaya-named-leader-2022-aragon-120000843.html
Killexams : CFP exam 101: Everything You Need to Know to Pass the CFP Test No result found, try new keyword!but your exam clock won't stop when you do. "That 40-minute break is a critical time to plan for," says Courtney Stutts Huge, a certified financial planner at Wealth Enhancement Group in Charlotte ... Thu, 31 Jan 2019 01:13:00 -0600 text/html https://money.usnews.com/investing/investing-101/articles/cfp-exam-101-everything-you-need-to-know-to-pass-the-cfp-test Killexams : What to Expect From AP Exams in 2022 No result found, try new keyword!the College Board recently announced its 2022 plan for mostly in-person Advanced Placement exams. The organization, which administers the AP program, will reconsider its procedures if there are ... Mon, 08 May 2017 01:08:00 -0500 text/html https://www.usnews.com/education/blogs/college-admissions-playbook/articles/what-to-expect-from-ap-exams Killexams : What You Need to Know to Pass the CFA Exam No result found, try new keyword!The chartered financial analyst title is a coveted designation for financial advisors, but passing the CFA exam isn't an easy task. Less than half of those who take the test pass the first level. Tue, 16 Mar 2021 07:17:00 -0500 text/html https://money.usnews.com/financial-advisors/articles/what-you-need-to-know-to-pass-the-cfa-exam Killexams : Avaya Named A ‘Leader’ in the 2022 Aragon Research Globe™ for Unified Communications and Collaboration (UC&C) for 5th Consecutive Year

The MarketWatch News Department was not involved in the creation of this content.

RALEIGH & DURHAM, N.C., (BUSINESS WIRE) -- Avaya (NYSE: AVYA), a global leader in solutions to enhance and simplify communications and collaboration, today announced it has been identified as a Leader in The Aragon Research Globe™ for Unified Communications and Collaboration UC&C, 2022. The evaluation was based on completeness of strategy and performance. Avaya’s all-in-one solution for seamless communications and integration with other business apps enables businesses to take customer and employee experiences to a new level.

The report1, authored by Aragon Research lead analyst Jim Lundy, clearly lays out the reasons for the growing demand for UC&C: “Communication and collaboration platforms have continued to evolve in the post-COVID era. Video conferencing continues to be one of the most sought-after capabilities for business teams. Team collaboration is also poised to overtake e-mail as more and more enterprises realize that real-time messaging for remote workers is a winner. The key for enterprises is the need for an integrated UC&C stack that can work with and integrate with other enterprise applications.”

We believe Avaya’s ability to deliver cloud, on-premises, and hybrid cloud offerings, enterprises have significant choices to meet their needs:

  • Continued Innovation. Avaya has continued to innovate with Avaya Spaces® and Avaya Cloud Office™ by RingCentral, both elements of the Avaya OneCloud UCaaS portfolio.
  • Complete UC&C Solution. Avaya’s OneCloud solution, including Avaya Cloud Office™, provides a complete UC&C solution with meetings, messaging, and telephony backed by both its enterprise and mid-market platforms. Avaya Cloud Office latest updates include enhanced meetings with end-to-end encryption, simplified administration, and additional security features such as line seizure, along with added country availability.
  • Combined UC&C and CC. Avaya’s contact center offering, Avaya OneCloud CCaaS, is now being offered in conjunction with Microsoft. In May 2022, Avaya announced that OneCloud will run on Microsoft Azure and integrate with Microsoft’s Nuance AI capabilities.
  • Smoother, Immersive Video Experience. Avaya continues to enhance its Avaya Spaces offering with a partnership with NVIDIA that features innovative, AI-powered video capabilities for both low bandwidth and high-quality, more engaging meetings. Avaya is first to market with these upgraded capabilities and offers a smoother, immersive video experience that is noticeable to users.

According to Lundy, “The hybrid work era we are in now means that communications and collaboration capabilities are more vital than ever. While video and chat continue to challenge voice and email for the most used modality, the key focus needs to be on the ability to offer multiple communication capabilities and not force users to switch apps constantly. Enterprises should look to standardize around 1-2 key UC&C providers to ensure both redundancy and global availability.”

“Today, organizations want to address customer and employee needs by offering advanced features and capabilities without causing the disruption through ripping and replacing in order to safeguard the stability of their operations,” said Todd Zerbe, Senior Vice President of Engineering, Avaya. “Through Avaya’s innovation model, we can meet customers where they are now in their deployments with cloud, on-premises, and hybrid offerings that fit their specific needs.”

The Aragon Research Globe is a market evaluation tool that graphically depicts Aragon Research’s evaluation of a specific market and its component vendors. Aragon Research examined 15 major providers in a market that focuses on all forms of collaboration and communication based on its three dimensions that enable comparative evaluation of the participants in a given market. “Leaders” are noted as having comprehensive strategies that align with industry direction and market demand and effectively perform against those strategies.

Additional Resources

Aragon Research does not endorse vendors, or their products or services that are referenced in its research publications and does not advise users to select those vendors that are rated the highest. Aragon Research publications consist of the opinions of Aragon Research and Advisory Services organization and should not be construed as statements of fact. Aragon Research provides its research publications and the information contained in them "AS IS," without warranty of any kind.

_______________________
1 Aragon Research. The Aragon Research Globe™ for Unified Communications and Collaboration, 2022 by Jim Lundy. September 2022

About Avaya

Businesses are built by the experiences they provide, and everyday millions of those experiences are delivered by Avaya Holdings Corp. (NYSE: AVYA). Avaya is shaping what's next for the future of work, with innovation and partnerships that deliver game-changing business benefits. Our cloud communications solutions and multi-cloud application ecosystem power personalized, intelligent, and effortless customer and employee experiences to help achieve strategic ambitions and desired outcomes. Together, we are committed to help grow your business by delivering Experiences that Matter. Learn more at http://www.avaya.com

Cautionary Note Regarding Forward-Looking Statements

This document contains certain “forward-looking statements.” All statements other than statements of historical fact are “forward-looking” statements for purposes of the U.S. federal and state securities laws. These statements may be identified by the use of forward-looking terminology such as "anticipate," "believe," "continue," "could," "estimate," "expect," "intend," "may," "might," “our vision,” "plan," "potential," "preliminary," "predict," "should," "will," or “would” or the negative thereof or other variations thereof or comparable terminology. The Company has based these forward-looking statements on its current expectations, assumptions, estimates and projections. While the Company believes these expectations, assumptions, estimates and projections are reasonable, such forward-looking statements are only predictions and involve known and unknown risks and uncertainties, many of which are beyond its control. The factors are discussed in the Company’s Annual Report on Form 10-K and subsequent quarterly reports on Form 10-Q filed with the Securities and Exchange Commission (the “SEC”) available at www.sec.gov, and may cause the Company’s real results, performance or achievements to differ materially from any future results, performance or achievements expressed or implied by these forward-looking statements. The Company cautions you that the list of important factors included in the Company’s SEC filings may not contain all of the material factors that are important to you. In addition, in light of these risks and uncertainties, the matters referred to in the forward-looking statements contained in this press release may not in fact occur. The Company undertakes no obligation to publicly update or revise any forward-looking statement as a result of new information, future events or otherwise, except as otherwise required by law.

All trademarks identified by ®, TM, or SM are registered marks, trademarks, and service marks, respectively, of Avaya Inc. All other trademarks are the property of their respective owners.

Source: Avaya Newsroom

View source version on businesswire.com: https://www.businesswire.com/news/home/20221027005043/en/

SOURCE: Avaya

Julianne Embry
jcembry@avaya.com

COMTEX_417507403/2456/2022-10-27T08:00:27

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