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500-470 Cisco Enterprise Networks SDA, SDWAN and ISE exam for System Engineers

To recertify via Continuing Education, complete the following steps before your current certification becomes inactive:

Enrolling the program by logging into the Continuing Education portal form the Certification Tracking System

Agree to the Continuing Education Terms and Conditions as part of the enrollment process

Complete your chosen recertification pathway which may include earning a specific number of CE credit form the preapproved Continuing Education offering

Submit your completed item(s) for credit via the Continuing Education portal within 90 days of completing the item

Track your progress in Certification Tracking System

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To view the approved catalog of the Continuing Education offerings, logon to the Continuing Education Program portal. For a sample of pre-approved available courses, view the Cisco Continuing Education Program Catalog. Candidates can pursue any offerings listed in the catalog and earn credits for successful completion of those items. Credits will not be granted for items not included in the catalog. We encourage candidates periodically to review the catalog for updates.

Course credit value will vary based upon duration, technical complexity, and depth of content.
Cisco Enterprise Networks SDA, SDWAN and ISE exam for System Engineers
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(Choose two.) QUESTION 31 Device Sensor provides which two types of information to ISE? DHCP A. Encrypted traffic B. User/Device Name C. CDP D. NetFlow E. Answer: AD https://www.cisco.com/c/en/us/support/docs/security/identity-services-engine/200292-Configure-Device-Sensor-for-ISE-Profilin.html?referring_site=RE&pos=1&page=https://www.cisco.com/c/en/us/td/docs/switches/lan/ catalyst3750/software/release/15-0_1_se/device_sensor/guide
classification? QUESTION 34 Where does the Cisco V-Edge Router perform QOS traffic Per VPN A. Per vEdge B. Egress interface C. Ingress interface D. Answer: D QUESTION 35 Which two options are SD-WAN solution capabilities? (Choose two.) Ability to provide and integrate security with complementary products and applications A. The separation of management plane, control plane and data plane to enable horizontal scaling B. Truck roll branch turn up for eas
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Cisco's Question Marks

On Cisco's fourth quarter earnings call earlier this month, Chairman and CEO John Chambers said Cisco was charting a course toward "the next Cisco" -- a leaner company, simpler to do business with and more focused on key technology priorities instead of 30 or more distracting "adjacencies."

Based on all that's happened to Cisco in the past eight months and CRN's ongoing interviews with Cisco observers, here's a look at 10 big questions for the networking titan as its employees, channel partners and customers charge into Cisco's fiscal 2012.

Has Cisco Turned The Corner?

The first question, and the most obvious, concerns Cisco's growth, especially as it lays off 6,500 employees as part of a workforce reduction that'll leave Cisco well north of 12,000 jobs lighter.

Cisco took an expected profit loss during its fourth quarter of 2011, but there were a number of signs that Cisco is beginning to stabilize as it continues a broad corporate restructuring expected to remove $1 billion in expenses during its fiscal year. Specifically, said Chambers, Cisco will be a "very focused, agile, lean and aggressive company," and expects to grow revenue between 1 percent and 4 percent in the first quarter.

Cisco COO Gary Moore offered another stat that bears watching for partners. Moore said that thanks to Cisco's restructuring, deal approval time has been reduced by more than 65 percent, which was also translating to higher conversion rates and higher win rates for Cisco. It'll take a few quarters to determine whether all of Cisco's cuts mean a simpler, smoother Cisco.

How Will Cisco Defend The Crown?

Cisco may be starting to stabilize, but don't bet that any of its major competitors have lost their taste for Cisco blood, especially after Cisco spent so much of calendar 2011 playing defense. HP isn't the only company touting market share gains against Cisco, and smaller players, like Juniper and Brocade, continue to attack Cisco's bases with relish.

The other new factor? Thousands of Cisco employees -- no small number of them VP-level veterans -- have left the company following Cisco's restructuring. CRN interviews with sources inside Juniper, Huawei Symantec, HP, ShoreTel, Arista Networks and many others -- not to mention several VARs -- have all confirmed the same thing: hiring managers' desks are piled high with Cisco-dappled resumes. Will all that veteran, departed Cisco talent come back to haunt the networking king?

What's The Meat Behind 'Partner-Led'?

Cisco's corporate restructuring has meant a number of changes specific to its Worldwide Partner Organization (WWPO), including the appointments of new channel-facing executives, and departures of others.

It also meant the move to a new strategy called "partner-led," which will theoretically mean a greater emphasis on sales of Cisco products and services through channel partners in all but Cisco's most strategic accounts. Cisco partners, by and large, like the sound of partner-led but most have told CRN the strategy needs clarity: less concept, they say, more brass tacks, cleanly described sales engagement terms.

How Will Cisco's Channel Incentive Programs Evolve?

Cisco in mid-August confirmed changes to its major channel incentive programs, notably the Value Incentive Program (VIP), which in its 18th installment will see some fatter rewards for particular Cisco VARs, and the Teaming Incentive Program (SIP), which finally rolled out in the U.S. more than a year after its debut. The changes mean that one of partners' biggest fears heading into Cisco's fiscal 2012 -- that Cisco would make big cuts to the budget it allocates to the incentive programs -- appears to have been laid to rest.

But look closer, and there are more curious questions. Ricardo Moreno, Cisco's senior director, Strategy, Planning & Programs, Worldwide Channels, told CRN that new incentive programs related to Cisco's cloud programs and partner-led initiative are coming. Will those be sweet rewards for partners or end up creating headaches with too many incentive possibilities and too much complexity?

Is Cisco's Video Strategy Settled?

On one hand, video has never been a more pronounced piece of the Cisco portfolio. Cisco has named video as one of its five major focus areas for "the new Cisco," revenue on its collaboration unit grew 11 percent year-over-year in Q4, and Tandberg is now fully integrated into Cisco, more than a year after Cisco closed its $3.3 billion acquisition. The ordering problems that hampered the Tandberg integration earlier this year seem to have ebbed, according to VARs.

On the other hand, Cisco has cut a number of collaboration and video executives and seen several more walk out the door, and consolidated its service provider, enterprise and consumer video efforts under one executive, Marthin De Beer. There's also the small matters of two of its major consumer-facing video plays, the now-shuttered Flip and the marginalized Umi home telepresence. Video seems one area where Cisco partners seemingly don't need to worry, but it's also difficult to see things as "settled."

Will Cisco Refocus On Security?

Here's a stat that perhaps hasn't gotten much attention from Cisco observers as others have: Cisco's security product sales declined 8.4 percent from its fiscal 2010 to its fiscal 2011, and declined 21 percent (about $415 million this year versus $526 million last year) in its fiscal fourth quarter on a year-over-year basis.

In an interview with CRN earlier this year, Cisco Chairman and CEO John Chambers said that "security is our number one emphasis across the whole company, mainly because it's our customers' No. 1 issue" and discussed how many security challenges will be solved "in the network." After a year of security declines for Cisco -- and the fact that its ASA appliances were its hardest-hit products during Cisco's 2010 supply chain crisis -- many security-facing solution providers are wondering about Cisco's next move here.

Has Cisco's Acquisition Strategy Changed?

Up through the present, Cisco has been on an acquisitions streak that's gone largely unabated since 1993 -- indeed, it's one of the industry's most voracious acquirers.

What'll be interesting is whether this year's emphasis on Cisco's restructuring means any slowdown in acquisitions overall. Cisco bought three companies already this year, including cloud provisioning specialist NewScale, but it's vowed to become a simpler company, and less distracted by new "adjacencies" to which some acquisitions can provide it access.

Is Cisco Cius A Tablet Contender?

Cisco is looking to position Cius, its Android-based tablet, as the ultimate in business-centric endpoints for full-fledged enterprise unified communications systems.

Cisco finally launched the Cius globally at the end of July, and with volume discount programs, the Cius' price should be about $650, not including the additional price of its docking station. Is the market ready to embrace Cius, however, when so much of Cius' charm depends on its use with Cisco's own equipment and services, and there's so much competition in the tablet market in general? Cisco has been steadfast in positioning Cius as having business-centric features, such as on-board security, that separate it from Apple's iPad, but with iPad itself penetrating the enterprise and so much eardrum-shattering hype around tablets, Cisco may have a harder time directing the conversation than it first thought.

Is VCE Solid?

More than a few VARs have reported myriad problems and logistical headaches with VCE, the company that was established as a joint venture of Cisco and EMC with buy-in from VMware and Intel and designed to push the converged data center technologies and private cloud ambitions of all of those vendors.

Rob Lloyd, Cisco's executive vice president, worldwide operations, told CRN in July he is "personally involved" in making VCE simpler and easier for partners to work with, but many questions remain about the venture, which recently opened up to two-tier distribution with Ingram Micro, Arrow and Avnet. EMC recently spoke of "momentum" with VCE in EMC's most latest 10-Q filing, but VCE has also lost millions amid ongoing whispers of internal restructuring.

With all the see-saw chatter, it's tough to get a read on how healthy the VCE venture really is.

Is Cisco Still Focused On Energy?

Because of all the cheerleading Cisco has done for the smart grid and energy management opportunities in latest years, its recent decision to abandon its Network Building Mediator product has gotten more attention than Cisco probably hoped. Gary Moore, Cisco's executive vice president and COO, said on Cisco's Q4 earnings call that Cisco "will no longer be investing in premise energy management devices," a statement that lead to a round of speculation about Cisco's energy market ambitions.

Laura Ipsen, senior vice president and general manager, Cisco Connected Energy Group, said in a corporate blog post that Cisco's "commitment to the industry remains strong and our vision for energy management and Smart Grid has not changed." But for VARs and energy market specialists looking to Cisco as a potential thought leader for next-gen energy management technologies, the move leaves a sour aftertaste.

Tue, 16 Aug 2011 04:35:00 -0500 text/html https://www.crn.com/slide-shows/networking/231500016/10-sticky-questions-for-the-next-cisco
Cisco IOS XE Attacks: 7 Biggest Unanswered Questions

It’s among the most widespread cyberattack campaigns of the year, but much remains unknown about the vulnerability, the scope of the impacts and how many attackers are actually involved.

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As security teams and IT admins close out a week of grappling with widespread attacks targeting Cisco Systems IOS XE customers, many key details about the situation remain elusive.

And until more information surfaces, experts say it’ll be tough to fully get a handle on the threat, which compromised tens of thousands of devices through exploitation of a critical vulnerability in the popular IOS XE networking software platform.

“In some ways, Cisco has been really amazing about sharing information,” said Caitlin Condon, head of vulnerability research at cybersecurity vendor Rapid7, in an interview.

[Related: Hackers Hit The IT Industry: 12 Companies Targeted In 2023]

For instance: Cisco provided a clear way to check for the presence of the attacker’s malicious implant, also known as a backdoor. And that is “one of the reasons why we understand prevalence as well as we do industry-wide right now,” Condon told CRN.

At the same time, there’s still a lot that’s unknown about the vulnerability, the scope of impacted devices, the motives behind the attacks and much more. “There’s quite a bit that is still either not known or not clear,” Condon said.

Cisco may hold the answers to some of the questions, while for other details it may take some time.

What we do know is that the Cisco IOS XE attacks are on track to be one of the most impactful attacks against IT hardware of the year, perhaps rivaling only the Barracuda Email Security Gateway attacks from mid-2023, Condon said.

With about two more months to go in 2023, “so far, I would say it’s those two,” she said of the Cisco and Barracuda attacks. And notably, both attacks targeted network hardware devices located on the edge of an organization’s IT setup.

CRN has reached out to Cisco for comment.

While examining what is and isn’t known about the IOS XE hacks, it’s worth underscoring an obvious point: Cisco is a huge company with a lot of technology under its roof.

“I think they’re probably running into what any large company runs into, where you don’t want to panic people,” Condon said. “But also, you do want to be transparent about, ‘Hey, there’s a problem here.’”

What follows are the seven biggest unanswered questions about the Cisco IOS XE attacks.

How soon could there be a patch?

First disclosed Oct. 16 by Cisco as a zero-day vulnerability, the privilege escalation flaw can enable a malicious actor to acquire complete control over a compromised device, the company has said. The vulnerability (tracked as CVE-2023-20198) has been awarded the maximum severity rating, 10.0 out of 10.0.

However, a patch to fix the vulnerability has yet to be made available. In a statement provided to CRN on Oct. 16, the tech giant said it is addressing the critical security issue “as a matter of top priority” and has been “working non-stop to provide a software fix.” An ETA on the patch has not been offered, though.

In one promising sign, researchers at cybersecurity firm Censys said Thursday that it appears the number of infected devices has peaked — at roughly 42,000— and the number of compromised devices is now declining as administrators take recommended measures.

“More than 5,400 Cisco XE devices have either removed their web interface from the internet, been taken offline, or had their configurations reset,” the researchers wrote. “However, Censys has identified 36,541 devices that remain online and compromised.”

How certain are we that the mitigations do the trick?

Cisco has said that an access restriction measure it has shared is effective at stopping exploits of the vulnerability in IOS XE.

The company has “high confidence” that “access lists applied to the HTTP Server feature to restrict access from untrusted hosts and networks are an effective mitigation,” Cisco said in an update to its advisory Oct. 17.

“I think a lot of people in these types of situations typically do want to be able to test for themselves: ‘Are the mitigation steps truly, completely effective?’” Condon said.

Security researchers would like to be able to check for additional attack vectors or potentially a modified attack chain that could still be effective, she said.

In other words, “are there other ways in?” Condon said. “I’m sure Cisco is doing their best. It seems like they’re trying to be transparent about this as quickly as they can. But if there were more information, we would be able to assess that.” And that would help with providing more information to defenders who are looking for guidance, she said.

Cyber defense teams are ultimately seeking “100 percent confirmation that we know what this is, we know how you mitigate it — and yes, we can confirm that [the mitigation] works,” Condon said. “That’s what they want to hear.”

What’s the full list of impacted devices?

Cisco has not provided the list of devices affected, meaning that any switch, router or WLC (Wireless LAN Controller) that’s running IOS XE and has the web user interface (UI) exposed to the internet is vulnerable, according to Mayuresh Dani, manager of threat research at cybersecurity firm Qualys.

That is a lengthy list, however. And so far, it’s not a list that actually has been released by Cisco.

Along with widely used enterprise switches in the Cisco Catalyst 9000 line, IOS XE also is used to run numerous other types of devices, many of which often run in edge environments that tend to get less attention than data center equipment. Those include branch routers, industrial routers and aggregation routers, as well as Catalyst 9100 access points and “IoT-ready” Catalyst 9800 wireless controllers.

But since there’s no comprehensive list of everything that runs IOS XE, many organizations are unclear on how, or even whether, they are impacted.

All in all, “it would be really helpful to have a list,” Condon said. “We can look at the datasheet and see these 20 things [that run IOS XE], but is that it? We don’t know.”

What is the full attack chain?

From what Cisco has disclosed so far, there’s not much that is known about the vulnerability itself, according to Condon.

For instance, “what exactly is the root cause? What does the attack chain look like?” she said. “The way they’ve described it is a little bit vague, which isn’t throwing shade at them. It just seems like maybe there’s still quite a bit about the exact attack chain that is not known. And that’s concerning.”

As one example, Cisco was upfront about the fact that there’s an additional mechanism involved in the attacks that they don’t fully understand yet. Cisco’s Talos threat intelligence team wrote in a post that a threat actor has been observed exploiting a previously patched vulnerability from 2021 (tracked at CVE-2021-1435) as part of installing a backdoor.

“We have also seen devices fully patched against CVE-2021-1435 getting the implant successfully installed through an as of yet undetermined mechanism,” the Talos blog said.

In other words, there’s some ambiguity in the attack chain that still needs to be cleared up.

For Condon, that raises questions such as, do you need both vulnerabilities? Or is one sufficient? “It sounds to me like they’re trying to be upfront about the fact that this is still an active investigation, and there’s stuff they don’t know.”

Can devices easily be re-compromised?

As part of the IOS XE attacks, the implants installed by threat actors do not have what’s known as “persistence” on a device, meaning that it’s eliminated when a device is rebooted.

However, the accounts created by attackers are not removed, raising the question of whether they may continue to have administrator access even after a reboot.

And because the full attack chain is still unknown, a big question is whether a device can easily be re-compromised, Condon said. “Can it be re-implanted?”

Is it just a single threat actor behind the attacks?

In the intrusion investigated by Rapid7 researchers, the team has identified some variation in the techniques used, Condon noted. Additionally, the researchers also determined that in a few cases, a customer environment was exploited multiple times in the same day. The findings were disclosed in a post from Condon on the Rapid7 blog earlier this week.

“We can’t say for sure that this might be more than one threat actor, but that’s something that’s on our mind,” she told CRN. “It’s possible.”

Who is behind the attacks and what’s their motive?

There’s been no attribution for the attacks so far and little evidence about what the threat actor, or threat actors, are trying to accomplish.

“I’m sure that eventually, whether it takes weeks or longer, we’re going to have a better understanding of, here’s what the full attack chain was and here’s the threat actor or actors this was attributed to. And here’s what we think they were after,” Condon said. “I’m sure we’re going to see country names in some of these articles.”

In all likelihood, “we’re going to learn that this is a skilled attacker who had orchestrated this action, whether it’s one attacker or multiple who were using similar techniques,” she said.

However, Condon noted, “at this point we don’t even know what what the full attack chain looks like. And there’s no patch. The message, I think, to administrators of these devices is, get them off the internet, reboot and then look for indicators of compromise.”

Fri, 20 Oct 2023 02:48:00 -0500 text/html https://www.crn.com/news/security/cisco-ios-xe-attacks-7-biggest-unanswered-questions
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Earning specialized certifications is a surefire way to advance your career in the IT field, regardless of industry or current career level. The right certification validates your skills and knowledge, which makes you more desirable to future employers who want to attract and retain the best employees. Below, we’ll explore the top IT certifications and share how to examine your goals to choose the right path forward. 

We’ve narrowed IT certifications into specific categories to help IT professionals assess what’s available and pursue the best certifications to show their willingness to learn and develop the in-demand career skills employers want.

Best database certifications 

Database platforms have changed greatly over the years, but database technology remains important for various applications and computing tasks. Available certifications for IT professionals include those for database administrators (DBAs), database developers, data analysts and architects, business intelligence, and data warehousing specialists, and other data professionals.

Obtaining database certifications demonstrates an understanding of database concepts, design, implementation, administration and security. This can boost your credibility in the job market and show potential employers that you have the skills needed to work with databases. The best database certifications include the following:

Best SAS certifications 

SAS is one of the world’s leading firms for business analytics, data warehousing and data mining. Today, the SAS Global Certification Program offers 23 credentials across categories including foundation tools, advanced analytics, business intelligence, data management and administration.

SAS programmers remain in high demand, with a quick search of job boards showing thousands of open positions. Obtaining SAS certification shows employers that you are proficient in the company’s popular suite of tools. Some of SAS’s certification programs include the following: 

Many professionals earn certifications to help navigate their career paths. According to the IT Salary Report, 92 percent of information technology professionals have at least one certification.

Best Cisco certifications 

Cisco Systems is a market leader not only in networking and communications products, but also storage networking and solutions for data centers. Cisco offers a variety of certifications for IT professionals, ranging from entry level credentials to expert-level exams. 

These certifications prepare professionals for Cisco-related careers. A search of job boards reveals thousands of open positions for Cisco experts, underscoring the continued relevance of these skills. Some of Cisco’s certifications include the following:

Best Dell certifications 

Dell Technologies remains one of the world’s leading computing companies. In addition to its well-known hardware lineup, Dell also offers solutions for networks, storage, servers, gateways and embedded computing, as well as a broad range of IT and business services.

Becoming certified in Dell products can help make IT professionals competitive in engineering roles for server, virtualization, networking, systems, integration and data security. Additional roles include consultants, account executives, system administrators, IT managers and deployment managers.

Best mobility certifications 

In the mobile era, it has become increasingly important for network engineers to support local, remote and mobile users, as well as provide proper infrastructure. The focus on application and app development now leans more toward mobile environments, requiring security professionals to thoroughly address mobility from all perspectives.

Due to the fast-changing nature of mobile technology, not many mobility certifications have become widely adopted. However, a few of the top mobility certifications can help IT professionals stand out in this rapidly evolving field. 

If part of your job includes selling and implementing an IT solution, you may want to pursue the best sales certifications. You’ll show your organization that you’re willing to go above and beyond to reach sales targets.

Best computer hardware certifications 

As remote and computer-based work has become more common, it’s more important than ever that businesses and individuals be able to maintain their hardware. While discussions about potential computer-related jobs often revolve around software work and coding, jumping into the IT field by becoming a computer technician is an excellent starting point.

Today, thousands of hardware technician jobs are available across the country. Entering this industry becomes more accessible for those who acquire computer hardware certifications. These certifications can showcase your expertise and proficiency in the upkeep of computers, mobile devices, printers and other hardware components.

Best Google Cloud certifications 

IT pros with solid cloud computing skills continue to be in high demand as more companies adopt cloud technologies. Today, Google Cloud is one of the market leaders in the cloud computing space. 

Regardless of where you are in your IT career, engaging with certification programs can demonstrate your willingness to keep on top of rapidly evolving cloud technologies. To that end, Google has introduced a host of certifications for its cloud platform, including the following: 

Best evergreen IT certifications

In the fast-changing world of technology, it can help to focus on certifications that have stood the test of time. “Evergreen” refers to certifications that remain popular year after year. 

The top evergreen certifications are based on latest pay surveys in IT, reports from IT professionals about certifications they want or pursue the most, and those that appear most frequently in online job postings. Obtaining these credentials is one step toward ensuring that your skills remain relevant for a long time: 

Best IT governance certifications 

IT governance provides structure for aligning a company’s IT with its business strategies. Organizations faced with compliance rigors always need experienced IT pros who can see the big picture and understand technology risks. This means certified IT governance professionals are likely to remain in high demand.

Earning one of the following certifications proves a commitment to understanding the role of IT governance and its position in a company’s current and future success. Getting certified can validate your expert knowledge and lead to advanced career opportunities.

Best system administrator certifications 

An IT system administrator is responsible for managing and maintaining the information technology infrastructure within an organization. The position demands sought-after career skills, ranging from configuring and maintaining servers and clients to managing access controls, network services, and addressing application resource requirements.

If you’re in charge of managing modern servers, there’s a long list of tools and technologies that system administrators must master. Obtaining some of the most prominent system administrator certifications can demonstrate your mastery to potential employers. 

Best ITIL certifications 

ITIL, or Information Technology Infrastructure Library, was developed to establish standardized best practices for IT services within government agencies. Over the ensuing four decades, businesses of all types embraced, modified, and extended ITIL, shaping it into a comprehensive framework for managing IT service delivery. 

The ITIL framework remains the benchmark for best practices in IT service and delivery management, offering certification programs that cater to IT professionals at all levels. These training and certification courses ensure that IT professionals stay well-prepared for the ongoing evolution in IT service delivery management. There are four certifications in the ITIL certification program:

Best enterprise architect certifications 

An IT enterprise architect is responsible for designing and managing the overall structure and framework of an organization’s information technology system. Enterprise architect certifications are among the highest that an IT professional can achieve; fewer than 1 percent ultimately reach this level. 

Enterprise architects are among the highest-paid employees and consultants in the tech industry. These certifications can put IT professionals on a path to many lucrative positions. The average worker earns over six figures annually. Some top enterprise architect certifications are listed below:

To become an enterprise IT architect, you’ll need knowledge of systems deployment, design and architecture, as well as a strong business foundation.

Best CompTIA certifications

CompTIA is a nonprofit trade association made up of more than 2,000 member organizations and 3,000 business partners. The organization’s vendor-neutral certification program is one of the best recognized in the IT industry. Since CompTIA developed its A+ credential in 1993, it has issued more than two million certifications.

CompTIA certifications are grouped by skill set and focus on the real-world skills IT professionals need. Armed with these credentials, you can demonstrate that you know how to manage and support IT infrastructure. 

Best Oracle certifications 

A longtime leader in database software, Oracle also offers cloud solutions, servers, engineered systems, storage, and more. The company has more than 430,000 customers in 175 countries. 

Today, Oracle’s training program offers six certification levels that span 16 product categories with more than 200 individual credentials. Considering the depth and breadth of this program — and the number of Oracle customers — it’s no surprise that Oracle certifications are highly sought after. 

Vendor-specific certifications address a particular vendor’s hardware and software. For example, you can pursue Oracle certifications and Dell certifications to become an expert in those companies’ environments.

Best business continuity and disaster recovery certifications

Business continuity and disaster recovery keep systems running and data available in the event of interruptions or faults. These programs bring systems back to normal operation after a disaster has occurred.

Business continuity and disaster recovery certifications are seeing a healthy uptrend as new cloud-based tools grow in popularity. While business continuity planning and disaster recovery planning have always been essential, they’re becoming more critical than ever — and IT certifications are following suit.

Tue, 02 Jan 2024 09:59:00 -0600 en text/html https://www.businessnewsdaily.com/10953-best-it-certifications.html
Prepare for the CAP Exam

ISA offers a variety of resources to help you prepare for the Certified Automation Professional (CAP®) exam.

Primary Textbook

A Guide to the Automation Body of Knowledge is the primary text resource for the CAP exam and provides a complete overview of all technical topics. Order the Guide to the Automation Body of Knowledge.

Study Guide

The CAP Study Guide is a comprehensive self-study resource that contains a list of the CAP domains and tasks, 75 review Q&A complete with justifications. References that were used for each study guide question are also provided with the question. The Study Guide also includes a recommended list of publications that you can use to do further study on specific domains. Order the CAP Study Guide.

Review Courses

A CAP review course is available in several formats as preparation for taking the certification exam. This course is offered by ISA and can also be offered at your location.

ISA also has a variety of training courses that would be helpful in preparing for CAP. NOTE: The CAP exam fee is not included with the CAP review courses (EC00, EC00V, EC00E, and EC00M). Visit the Automation Professional Training page for a complete list.

Additional Resources

Exam Topics

  1. Basic Continuous Control: Process Instrumentation, Analytical Instrumentation, Continuous Control, Control Valves, Analog Communications, Control System Documentation, Control Equipment
  2. Basic Discrete, Sequencing, and Manufacturing Control: Discrete Input & Output Devices and General Manufacturing Measurements, Discrete and Sequencing Control, Motor and Drive Control, Motion Control
  3. Advanced Control Topics: Process Modeling, Advanced Process Control, Control of Batch Processes, Environmental, Environmental Monitoring, Building Automation
  4. Reliability, Safety, and Electrical: Alarm Management, Reliability, Process Safety and Safety Instrumented Systems, Electrical Installations, Safe Use and Application of Electrical Apparatus
  5. Integration and Software: Digital Communications, Industrial Networks, Manufacturing Execution Systems and Business Integration, System and Network Security, Operator Interface, Data Management, Software, Custom Software
  6. Deployment and Maintenance: Operator Training, Checkout, System Testing, and Startup, Troubleshooting, Maintenance, Long-Term Support and System Management
  7. Work Structure: Automation Benefits and Project Justifications, Project Management and Execution, Interpersonal Skills

CAP sample Questions

Questions on the exam were derived from the genuine practice of automation professionals as outlined in the CAP Role Delineation Study and job task analysis. Using interviews, surveys, observation, and group discussions, ISA worked with automation professionals to delineate critical job components to develop exam specifications to determine the number of questions related to each domain and task tested. This rigorous program development and ongoing maintenance process ensures that CAP certification accurately reflects the skills and knowledge needed to excel as an automation professional.

The following six questions were taken from the CAP exam question item bank and serve as examples of the question type and question content found on the CAP exam.

  1. The method by which the tasks and hazards associated with a machine or process are analyzed is known as:
    • A. Risk assessment.
    • B. Machine assessment.
    • C. Risk reduction.
    • D. Risk abatement.
  2. To test controller tuning or prototype new control strategies offline, the model should be a(an):
    • A. Tie-back (loopback) simulation.
    • B. Artificial neural network.
    • C. Dynamic process simulation.
    • D. Steady state process simulation.
  3. The temperature measurement with the BEST repeatability and resolution is the:
    • A. Thermocouple.
    • B. Resistance temperature detector (RTD).
    • C. Dial thermometer.
    • D. Capillary system.
  4. Which of the following is NOT a variable speed drive setup parameter?
    • A. Acceleration rate.
    • B. Motor winding type.
    • C. Output frequency.
    • D. Maximum speed.
  5. A complete test plan for system integration testing MUST include:
    • A. Comments for the application programmer.
    • B. Multiple test cases for each mode of operation.
    • C. At least five test cases for each test.
    • D. Expected results for each test case.
  6. Frequency of maintenance should be determined by:
    • A. Failure rates of components.
    • B. Availability of personnel and parts.
    • C. Management targets for efficiency and productivity.
    • D. Effectiveness of maintenance personnel.

Sample Questions Answer Key

Question Number Correct Answer Exam Content Outline
1 A Domain 1, Task 4
2 C Domain 2, Task 2
3 B Domain 3, Task 3
4 B Domain 4, Task 7
5 C Domain 5, Task 5
6 A Domain 6, Task 2
Wed, 14 Jul 2021 04:33:00 -0500 en text/html https://www.isa.org/certification/cap/prepare-for-the-cap-exam
Exam Information

An exam proctor will begin practicing exam instructions approximately 15 minutes before the exam start time. Students must be in the exam room with their exam at this time. If taking the exam on a laptop, it must be booted up and have passed the security check. Hand writers must not have a laptop with them in an exam room, unless otherwise allowed according to the professor’s instructions. A student entering the exam room after the proctor begins practicing instructions will not receive additional time for booting up their laptop, passing the security check, and/or practicing exam instructions.

When instructed by the proctor, write your exam number on the cover page of your exam, bluebooks, and any scratch paper you turn in as part of your exam. Handwritten exam answers must be written in blue books in blue or black ink. Number the bluebooks you use (1 of 1, 1 of 2, 2 of 2, etc.). Proctors will allow time to read the professor’s instructions. Other than counting the number of pages of the exam, students are not permitted to turn the page of an exam past the instructions page until the proctor instructs them to do so.

When taking a closed-book exam, no books, outlines, book bags, purses, or scratch paper (other than the scratch paper provided) may be at your seat during the exam. These items must be left outside of the exam room or in the front or sides of the exam room. Students may not begin to write anything, including on scratch paper, before the proctor begins a closed-book exam.

Students taking in-class exams are prohibited from having any electronic communication device, other than a laptop as allowed per the professor's instructions, during the exam. Cell phones and smart watches must be turned off during the exam and placed in a bag or backpack. Violations of this rule may be considered an Honor Code violation. A clock in each exam room will be the official timekeeper for the exam.

Non-alcoholic beverages are permitted in exam rooms; however, the container must have a lid.

After the exam instructions have been read and the exam begins, the proctor will remain in the room. Any student who has a question or problem during an exam should see the proctor.

Students may use the restroom or take a break during an exam. However, all exam materials must be left in the exam room and no additional time will be given. Students must sign in and out at the front of the room with the proctor.

Thu, 15 Jun 2023 00:20:00 -0500 en text/html https://www.slu.edu/law/academics/registrar/exam-information/index.php
Cisco uncorks AI-based security assistant to streamline enterprise protection

With Cisco AI Assistant for Security, enterprises can use natural language to discover policies and get rule recommendations, identify misconfigured policies, and simplify complex workflows.

Cisco has unveiled its natural language-based AI Assistant for Security aimed at helping enterprise customers better assess security situations, eliminate configuration errors and automate complex tasks.

The Cisco AI Assistant for Security will first be implemented as part of the vendor's cloud-based Firewall Management Center and Cisco Defense Orchestrator services. Cisco’s Firewall Management Center is a centralized platform for configuring, monitoring, troubleshooting and controlling Cisco Firepower Next-Generation Firewalls. The orchestrator platform lets customers centrally manage, control and automate security policies across multiple cloud-native security systems.

Among the goals of the AI Assistant are to reduce the time it takes for customers to respond to potential threats and simplify the entire security process.

"Using natural language, an administrator can iterate with the AI Assistant to do things like discover and identify all the policies that control access to an application, define a new policy or rule for the administrator, and implement the policy," said Jeetu Patel, executive vice president and general manager of security and collaboration at Cisco, in a blog about the news.

"The AI Assistant can also identify duplicate or misconfigured security policies from amongst thousands of existing policies and make recommendations for resolving them. To me, this is mind-blowing, because this is a level of intelligence that just isn't possible without AI," Patel stated.

In addition, Patel said the security assistant will let customers describe and contextualize events across email, the web, endpoints, and the network to tell security operation center analysts exactly what happened, the impact, and best next steps to take to remediate problems and set new policies.

Cisco first talked about the security assistant at its Live event in June, saying an AI-based assistant will provide easy-to-use situation analysis for network and security teams, correlating intelligence across the Cisco Security Cloud and relaying potential impacts; going forward, customers "won't need to have a Ph.D. to manage a firewall policy," Cisco stated.

In addition to the Assistant, Cisco added a new security feature across its firewall family that lets security teams see into traffic to look for malware without having to decrypt it first. 

"Decrypting traffic for inspection is resource-intensive and fraught with operational, privacy, and compliance issues," Patel stated. With the 7.4.1 Operating System, which is now available, the system can analyze encrypted traffic to identify indicators of malicious behavior that humans can't, and it does so without decrypting, Patel stated.

"For instance, an insulin pump that's running certain operating systems cannot run an end-point client. If it gets attacked by malware that communicates with the outside world via encrypted traffic, you can lose control of the insulin pump," Patel wrote. "With Encrypted Visibility Engine, you can now block this at the firewall."

Tue, 05 Dec 2023 10:00:00 -0600 en text/html https://www.networkworld.com/article/1251383/cisco-uncorks-ai-based-security-assistant-to-streamline-enterprise-protection.html
Jaguars' Andre Cisco: Week 15 status is question

Cisco suffered a groin injury in Sunday's loss to the Browns and head coach Doug Pederson stated they'll have to "see how he feels this week," John Shipley of SI.com reports.

Cisco exited Week 14 against Cleveland and was unable to return to the game, and it appears he may be in danger of missing the team's Week 15 matchup with the Ravens. However, that'll depend on how quickly he can recover in the days ahead, so his practice status as the week progresses should provide more insight in that regard.

More News

Mon, 11 Dec 2023 05:01:00 -0600 en text/html https://www.cbssports.com/fantasy/football/news/jaguars-andre-cisco-week-15-status-is-question/
'Unsolvable' exam question meant for 11-year-old leaves adults defeated

A baffling exam question meant to test 11-year-old students has been leaving adults defeated - and the 'unsolvable puzzle will make you glad you're no longer in school

The question has left people baffed (stock photo)

A mind-bending maths question designed for school children has left adults stumped - with some saying the puzzle is completely 'unsolvable'.

Do you remember sitting your maths exams at school and scratching your head at the strange real-life quiz questions you'd be presented with? The questions are designed to encourage students to use logic to pick out the important parts of the often long-winded story and then figure out which maths discipline they need to use to find the correct answer.

They're not always easy and for many of us, they will have been the least favourite part of any exam. And it's no different for kids today either, as one maths question designed for 11-year-old students has been leaving children and adults alike baffled as they struggle to find the answer.

The question came from a Chinese exam paper that was designed for schoolchildren aged 11 in 2018. According to the BBC, a translation of the question asks: "If a ship had 26 sheep and 10 goats onboard, how old is the ship's captain?"

That's it. That's all the information you're given for this question - so try and answer it. Surely there must be some way to work it out, even though it certainly feels like you haven't been given enough details about the imaginary ship and its captain to truly reach a solution.

Other people who tried to work out the correct answer thought the same, and thanks to the South China Morning Post, we can even see some of the answers that clever students gave. One pupil argued: "The captain is 36 years old. He is quite narcissistic, so the number of animals corresponds to his age."

Another defied the question writers and refused to answer, as they said: "The number of the sheep and goats is irrelevant to the captain's age," and a third dejected student simply wrote: "The captain's age is ... I don't know. I can't solve this."

One answer from an adult on social media also tried to work the puzzle out using very sound logic, as they said: "In China, if you're driving a ship that cargo you need to have possessed a boat license for five years. The minimum age for getting a boat's license is 23, so he's at least 28."

But what is the correct answer? Well, there isn't one. Yep, that's right. Unfortunately, when we said this puzzle was "unsolvable", we meant it. As infuriating as it is, apparently the whole point of the question is that there's no way to work out the answer, and students will get the question right on their exam if they explain they don't have enough information to provide a solution.

In a statement, Shunqing Education Department confirmed there was no answer, as they said: "The role of education is not to produce standardised spare parts ... Each answer can reflect a different personality. A question that can have different answers is a good question."

Do you have a story to sell? Get in touch with us at yourmirror@trinitymirror.com.

Sat, 18 Nov 2023 01:32:00 -0600 en text/html https://www.mirror.co.uk/news/weird-news/unsolvable-exam-question-meant-11-31449550?int_source=nba
Cisco Systems Inc.

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