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Exam Code: 500-325 Cisco Collaboration Servers and Appliances action November 2023 by Killexams.com team

500-325 Cisco Collaboration Servers and Appliances

EXAM ID : 500-325

EXAM NAME : Cisco Collaboration Servers and Appliances



The following subjects are general guidelines for the content likely to be included on the exam. However, other related subjects may also appear on any specific delivery of the exam. In order to better reflect the contents of the test and for clarity purposes, the guidelines below may change at any time without notice.



60% Unified Computing System Architecture

Describe the features of the appliance approach (VMPT)

Describe the features of BE6000

Describe the features of BE7000

Describe the features of BE4000

Describe the features of the Contact Center CC view (package CCE)

Describe the features of CMS1000 and CMS2000

Describe the features of CE1100

Describe the functionality of hybrid applications with Spark

Explain the DIY approach

Explain the purpose of tested reference

Explain the purpose of Specs-based

Explain the purpose of Specs-based third-party

Explain the functionality of unified communications on Cisco UCS

Explain the purpose of design and size unified communications on Cisco UCS



12% BIOS and Integrated Management Controller Setup

Describe network setup

Describe BIOS setup

Describe Cisco Integrated Management Controller setup



20% Introduction and Setup of VMware ESXi

Explain the functionality of VMware ESXi5.0

Describe the setup VMware ESXi

Explain how to create virtual machines

Explain networking and storage

Explain access control and maintenance



8% Deploying Virtualized Applications

Virtualize unified communications applications

Migrate to a virtualized deployment
Cisco Collaboration Servers and Appliances
Cisco Collaboration action

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300-435 Automating Cisco Enterprise Solutions (ENAUTO)
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300-815 Implementing Cisco Advanced Call Control and Mobility Services (CLACCM) - CCNP
300-910 Implementing DevOps Solutions and Practices using Cisco Platforms (DEVOPS)
300-920 Developing Applications for Cisco Webex and Webex Devices (DEVWBX)
350-401 Implementing Cisco Enterprise Network Core Technologies (ENCOR)
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300-535 Automating Cisco Service Provider Solutions (SPAUTO)
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300-715 Implementing and Configuring Cisco Identity Services Engine
300-720 Securing Email with Cisco Email Security Appliance
300-725 Securing the Web with Cisco Web Security Appliance (SWSA)
300-730 Implementing Secure Solutions with Virtual Private Networks
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600-660 Implementing Cisco Application Centric Infrastructure - Advanced
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300-915 Developing Solutions Using Cisco IoT and Edge Platforms (DEVIOT)
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500-240 Cisco Mobile Backhaul for Field Engineers (CMBFE)
700-765 Cisco Security Architecture for System Engineers
820-605 Cisco Customer Success Manager (CSM)

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Question: 192
Refer to the exhibit.
Mary is sending an instant message to Robert. The message will be broken into a series of packets that will traverse all network devices. What addresses will populate these packets as they are forwarded from Router1 to Router2?
A. Option A
B. Option B
C. Option C
D. Option D
E. Option E
Answer: B
Explanation:
The Source and Destination IP address is not going to change. Host 1 IP address will stay as being the source IP and the Host 2 IP address will stay the destination IP address. Those two are not going to change.
For the MAC address it is going to change each time it goes from one hope to another. (Except switches they dont change anything)
Frame leaving HOST 1 is going to have a source MAC of Host 1 and a destination MAC of Router 1.
Router 1 is going to strip that info off and then will make the source MAC address of Router1s exiting interface, and making Router2s interface as the destination MAC address.
Then the same will happen Router2 is going to change the source/destination info to the source MAC being the Router2 interface that it is going out, and the destination will be Host2s MAC address.
Question: 193
Refer to the exhibit.
As packets travel from Mary to Robert, which three devices will use the destination MAC address of the packet to determine a forwarding path? (Choose three.)
A. Hub1
B. Switch1
C. Router1
D. Switch2
E. Router2
F. Switch3
Answer: BDF
Explanation:
Switches use the destination MAC address information for forwarding traffic, while routers use the destination IP address information.
Local Area Networks employ Layer 2 Switches and Bridges to forward and filter network traffic. Switches and Bridges operate at the Data Link Layer of the Open System Interconnect Model (OSI). Since Switches and Bridges operate
at the Layer 2 they operate more intelligently than hubs, which work at Layer 1 (Physical Layer) of the OSI. Because the switches and bridges are able to listen to the traffic on the wire to examine the source and destination MAC
address. Being able to listen to the traffic also allows the switches and bridges to compile a MAC address table to better filter and forward network traffic.
To accomplish the above functions switches and bridges carry out the following tasks:
MAC address learning by a switch or a bridge is accomplished by the same method. The switch or bridge listens to each device connected to each of its ports and scan the incoming frame for the source MAC address. This creates a
MAC address to port map that is cataloged in the switches/bridge MAC database. Another name for the MAC address table is content addressable memory or CAM table.
When a switch or bridge is listening to the network traffic, it receives each frame and compares it to the MAC address table. By checking the MAC table the switch/ bridge are able o determine which port the frame came in on. If the
frame is on the MAC table the frame is filtered or transmitted on only that port. If the switch determines that the frame is not on the MAC table, the frame is forwarded out to all ports except the incoming port.
Question: 194
Refer to the exhibit.
The host in Kiev sends a request for an HTML document to the server in Minsk. What will be the source IP address of the packet as it leaves the Kiev router?
A. 10.1.0.1
B. 10.1.0.5
C. 10.1.0.6
D. 10.1.0.14
E. 10.1.1.16
F. 10.1.2.8
Answer: E
Although the source and destination MAC address will change as a packet traverses a network, the source and destination IP address will not unless network address translation (NAT) is being done, which is not the case here.
Question: 195
Which network device functions only at Layer 1 of the OSI model?
A. Option A
B. Option B
C. Option C
D. Option D
E. Option E
Answer: B
Explanation:
Most hubs are amplifying the electrical signal; therefore, they are really repeaters with several ports. Hubs and repeaters are Layer 1 (physical layer) devices.
Question: 196
Refer to the exhibit.
HostX is transferring a file to the FTP server. Point A represents the frame as it goes toward the Toronto router. What will the Layer 2 destination address be at this point?
A. abcd.1123.0045
B. 192.168.7.17
C. aabb.5555.2222
D. 192.168.1.1
E. abcd.2246.0035
Answer: E
Explanation:
For packets destined to a host on another IP network, the destination MAC address will be the LAN interface of the router. Since the FTP server lies on a different network, the host will know to send the frame to its default gateway,
which is Toronto.
Question: 197
Refer to the exhibit.
If host A sends an IP packet to host B, what will the source physical address be in the frame when it reaches host B?
A. 10.168.10.99
B. 10.168.11.88
C. A1:A1:A1:A1:A1:A1
D. B2:B2:B2:B2:B2:B2
E. C3:C3:C3:C3:C3:C3
F. D4:D4:D4:D4:D4:D4
Answer: E
Explanation:
When packets transfer from one host to another across a routed segment, the source IP address always remains the same source IP address, and the source physical (MAC) address will be the existing routers interface address.
Similarly, the destination IP address always remains the same and the destination physical (MAC) address is the destination routers interface address.
Question: 198
Refer to the exhibit.
If the hubs in the graphic were replaced by switches, what would be virtually eliminated?
A. broadcast domains
B. repeater domains
C. Ethernet collisions
D. signal amplification
E. Ethernet broadcasts
Answer: C
Explanation:
Modern wired networks use a network switch to eliminate collisions. By connecting each device directly to a port on the switch, either each port on a switch becomes its own collision domain (in the case of half duplex links) or the
possibility of collisions is eliminated entirely in the case of full duplex links.
Question: 199
Which protocol uses a connection-oriented service to deliver files between end systems?
A. TFTP
B. DNS
C. FTP
D. SNMP
E. RIP
Answer: C
Explanation:
TCP is an example of a connection-oriented protocol. It requires a logical connection to be established between the two processes before data is exchanged. The connection must be maintained during the entire time that
communication is taking place, then released afterwards. The process is much like a telephone call, where a virtual circuit is establishedthe caller must know the persons telephone number and the phone must be answeredbefore
the message can be delivered.
TCP/IP is also a connection-oriented transport with orderly release. With orderly release, any data remaining in the buffer is sent before the connection is terminated. The release is accomplished in a three-way handshake between
client and server processes. The connection-oriented protocols in the
OSI protocol suite, on the other hand, do not support orderly release. Applications perform any handshake necessary for ensuring orderly release.
Examples of services that use connection-oriented transport services are telnet, rlogin, and ftp.
Question: 200
Which layer of the TCP/IP stack combines the OSI model physical and data link layers?
A. Internet layer
B. transport layer
C. application layer
D. network access layer
Answer: D
Explanation:
The Internet Protocol Suite, TCP/IP, is a suite of protocols used for communication over the internet. The TCP/ IP model was created after the OSI 7 layer model for two major reasons. First, the foundation of the Internet was built
using the TCP/IP suite and through the spread of the World Wide Web and Internet, TCP/IP has been preferred. Second, a project researched by the Department of Defense (DOD) consisted of creating the TCP/IP protocols. The
DODs goal was to bring international standards which could not be met by the OSI model.
Since the DOD was the largest software consumer and they preferred the TCP/IP suite, most vendors used this model rather than the OSI. Below is a side by side comparison of the TCP/IP and OSI models.
Question: 201
Which OSI layer header contains the address of a destination host that is on another network?
A. application
B. session
C. transport
D. network
E. data link
F. physical
Answer: D
Explanation:
Only network address contains this information. To transmit the packets the sender uses network address and datalink address. But the layer 2 address represents just the address of the next hop device on the way to the sender. It is
changed on each hop. Network address remains the same.
Question: 202
DRAG DROP
On the left are various network protocols. On the right are the layers of the TCP/IP model. Assuming a reliable connection is required, move the protocols on the left to the TCP/IP layers on the right to show the proper encapsulation
for an email message sent by a host on a LAN. (Not all options are used.)
Select and Place:
Answer:
Question: 203
Which three statements are true about the operation of a full-duplex Ethernet network? (Choose three.)
A. There are no collisions in full-duplex mode.
B. A dedicated switch port is required for each full-duplex node.
C. Ethernet hub ports are preconfigured for full-duplex mode.
D. In a full-duplex environment, the host network card must check for the availability of the network media before transmitting.
E. The host network card and the switch port must be capable of operating in full-duplex mode.
Answer: ABE
Explanation:
Half-duplex Ethernet is defined in the original 802.3 Ethernet and Cisco says you only use one wire pair with a digital signal running in both directions on the wire. It also uses the CSMA/CD protocol to help prevent collisions and to
permit retransmitting if a collision does occur. If a hub is attached to a switch, it must operate in half-duplex mode because the end stations must be able to detect collisions. Half-duplex Ethernet typically 10BaseT is only about
30 to 40 percent efficient as Cisco sees it, because a large 10BaseT network will usually only supply you 3- to 4Mbps at most.
Full-duplex Ethernet uses two pairs of wires, instead of one wire pair like half duplex. Also, full duplex uses a point-to-point connection between the transmitter of the transmitting device and the receiver of the receiving device,
which means that with full-duplex data transfer, you get a faster data transfer compared to half duplex. And because the transmitted data is sent on a different set of wires than the received data, no collisions occur. The reason you
dont need to worry about collisions is because now Full-duplex Ethernet is like a freeway with multiple lanes instead of the single-lane road provided by half duplex. Full-duplex Ethernet is supposed to offer 100 percent efficiency
in both directions; this means you can get 20Mbps with a 10Mbps Ethernet running full duplex, or 200Mbps for FastEthernet.
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Cisco Collaboration action - BingNews https://killexams.com/pass4sure/exam-detail/500-325 Search results Cisco Collaboration action - BingNews https://killexams.com/pass4sure/exam-detail/500-325 https://killexams.com/exam_list/Cisco Cisco Urges UK to Boost AI Skills to Secure Global Tech Leadership No result found, try new keyword!The Chief Technology Officer of Cisco UK, Chintan Patel, has emphasized the urgent need for the United Kingdom to address its shortage of artificial intelligence (AI) skills. Patel insists that this ... Tue, 14 Nov 2023 19:48:44 -0600 en-us text/html https://www.msn.com/ World Wide Technology Wins Global Americas, Collaboration and Security Partner of the Year at Cisco Partner Summit 2023 No result found, try new keyword!EVP and Chief Customer and Partner Officer at Cisco. “Congratulations to World Wide Technology for being Global Americas Partner of the Year, Global Collaboration Partner of the Year ... Thu, 09 Nov 2023 03:28:00 -0600 https://www.nasdaq.com/press-release/world-wide-technology-wins-global-americas-collaboration-and-security-partner-of-the Cisco expands on observability as work-from-home continues to trend, analysts note No result found, try new keyword!Writing on the event in an industry update for GlobalData, analysts Charlotte Dunlap and Steven Schuchart note that Cisco jumped onto observability well before its competitors, giving the company an ... Fri, 10 Nov 2023 06:14:05 -0600 en-us text/html https://www.msn.com/ How Cisco's AI security offerings could make it stand out

Cisco (CSCO) unveiled new security suite at its annual partner summit.

Cisco Chairman and CEO Chuck Robbins joined Yahoo Finance's Brian Sozzi to shed more light on Cisco’s big announcement and why investors should keep an eye on the roll out.

Robbins says the company's new AI-powered security offerings will center on “user, cloud, and breach, adding that the company's acquisition of Splunk (SPLK) will be “a big play” for the company in security.

A study from Cisco found that many companies are not ready for AI. Robbins sees this rollout as “an opportunity to help” to help those businesses, noting that customers are still “digesting” this move to generative AI.

For more expert insight and the latest market action, click here to watch this full episode of Yahoo Finance Live.

Video Transcript

BRIAN SOZZI: Cisco this week introduced a new lineup of security suites for the modern era at its annual partner summit less than two months after announcing it would be acquiring tech firm Splunk in a major $28 billion agreement. The latest deal amplifying Cisco's investment in AI and digital security. I'm here with Cisco chairman and CEO Chuck Robbins. Chuck, always nice to get some time with you here. I know, big event down there, I believe, in Miami. What exactly did you announce, and why is it so important to investors?

CHUCK ROBBINS: Well, first of all, Brian, it's great to see you. And thanks for having me on. We had a-- we've had a great few days with our partners. You know, we have been a partner-led company for a very long time. And this week, we made-- well, last week actually, we made a lot of announcements around AI in our Webex, in our collaboration portfolio.

This week, we talked about a lot of AI announcements in our security portfolio. We announced new security suites that you just pointed out around user cloud and breach. This follows on a lot of announcements earlier this year around an extended detection and response platform that has got great momentum as we've rolled it out, as well as multi-cloud defense. And then, you reference the Splunk acquisition, which we think will be a big play for us in security. So it's been a good few months.

BRIAN SOZZI: It's been a busy few months, Chuck. That much is for sure. I think you put out a study ahead of this, or in relation to this-- these new announcements. 70% of companies aren't prepared for the AI revolution. That has to worry, you know.

CHUCK ROBBINS: Well, it's an opportunity to help, honestly. It's-- we did an AI readiness survey. We've done this with cybersecurity for years. And we replicated it around AI. And I think that-- what it just shows is what you would probably expect at this point.

Customers are digesting all the new AI capabilities and the tools. They're trying to build their strategy right now. We happen to be in the technology industry. So we've been using predictive AI for a very long time. So the move to generative AI wasn't as big a jump.

But I think that customers will be looking at how they use AI internally to make themselves more efficient. How they use AI to engage with their customers more effectively. It'll represent an infrastructure opportunity for us as well as just guiding them. And it introduces a lot of security needs and things that they'll need to be thinking about on that front as well.

BRIAN SOZZI: I know, Chuck, Cisco has been, under your leadership, really focused on driving recurring revenue. Do these AI products facilitate that? Do they Boost your margins? And are they all pretty much fee based?

CHUCK ROBBINS: Well, most-- it depends. Some of our technology are simply, like, new capabilities within the security portfolio, or new capabilities within Webex. So if you have an AI assistant in our collaboration portfolio, that is going to supply you a natural language interface to check on what occurred in a meeting that you were 10 minutes late for.

I mean, those are just incremental features that increase the value of the platform. In other cases, we sell a lot of infrastructure that will help our customers build out their own AI capabilities. In many cases, there'll be subscriptions associated with that. So it's going to vary across the portfolio.

Wed, 08 Nov 2023 04:35:00 -0600 en-US text/html https://money.yahoo.com/video/ciscos-ai-security-offerings-could-183618589.html
Cisco Unveils New AI Strategy For Its Collaboration Platform Webex

(MENAFN- IANS) San Francisco, Oct 26 (IANS) Global networking giant Cisco has unveiled a new AI strategy for its collaboration platform Webex that will Boost real-time communications for audio and video to solve everyday challenges, such as ensuring crystal-clear audio and video calls and meetings despite low bandwidth.

Along with this, the company launched a new Webex AI Assistant with new capabilities that will support productivity and accuracy for customers.

The Webex AI strategy and Webex AI Assistant will be applied across the full Webex portfolio -- The Webex Suite, Cisco Collaboration devices, Webex Contact Center, Webex Connect and Webex Control Hub.

"We're at the tipping point of a new era of hybrid work, with AI holding the key to helping us bridge the gap and enable us all to work and communicate to our full potential," Jeetu Patel, Executive Vice President and General Manager, Cisco Security and Collaboration, said in a statement.

Cisco's new Real-Time Media Models (RMMs) in Webex, enhancing audio and video quality, have the ability to take multiple media streams and produce multiple outputs, such as people and object recognition and action analytics like movement and gestures.

RMMs in Webex will also enable audio and video channels to be used as signals of context in traditional text-based capabilities like meeting summaries and highlights.

Moreover, Cisco is unveiling a new AI Codec in Webex, a new generative AI solution that will redefine real-time communication and solve the challenge of audio quality. The audio Codec aims to deliver crystal-clear audio regardless of network conditions, even in areas with spotty connections.

Webex will similarly apply machine learning techniques to Boost video quality using Super Resolution.

According to the company, the newly launched Webex AI Assistant will power a robust set of capabilities that empower people to do their best work.

Webex AI Assistant will prompt users with questions, like "ask me about the meeting", that users can respond to with typing sentences, such as "catch me up on the 15 minutes I missed in the meeting" or "catch me up on all the meetings I missed on Friday while I was on PTO", to generate answers in real-time, the company explained.

--IANS

shs/prw

MENAFN26102023000231011071ID1107307570


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Wed, 25 Oct 2023 14:30:00 -0500 Date text/html https://menafn.com/1107307570/Cisco-Unveils-New-AI-Strategy-For-Its-Collaboration-Platform-Webex
Cisco Unveils Webex AI Strategy To Reimagine Communication And Collaboration With Artificial Intelligence

(MENAFN- Mid-East)

    New Real-Time Media Models (RMMs) in Webex harnesses audio and video in powerful new ways. Customers benefit from crystal-clear audio and video regardless of bandwidth with the new Webex AI Codec. New Webex AI Assistant brings together RMM and Large Language Models (LLMs) to help hybrid workers and contact center agents do their jobs better.

Dubai, UAE:At WebexOne, Cisco announced a new AI strategy for Webex that will Boost communication and collaboration. Unlike AI offerings that solely focus on text or documents, Webex will use real-time communications for audio and video to solve everyday challenges, such as ensuring crystal-clear audio and video calls and meetings despite low bandwidth. Cisco also announced the launch of its new Webex AI Assistant with new capabilities that will bolster productivity and accuracy for customers. The Webex AI strategy and Webex AI Assistant will be applied across the full Webex portfolio.

“In the ever-evolving landscape of hybrid work, AI serves as a key driver in enhancing collaboration and communication. Our Webex platform, known for its consistent commitment to innovation, is taking yet another step forward by integrating AI,” said Ahmad Zureiki, Director of Collaboration Business, Cisco Middle East and Africa.“With AI at its core, it is set to empower our customers throughout the Middle East and Africa, opening new horizons for productivity and connection.”

Introducing Real-Time Media Models:

Visual and audible cues like gestures and walking out of the room during a meeting provide invaluable context about human interactions. Cisco's new Real-Time Media Models (RMMs) in Webex will enhance audio and video quality. The models have the ability to take multiple media streams and produce multiple outputs, such as people and object recognition and action analytics like movement and gestures. RMMs in Webex will also enable audio and video channels to be used as signals of context in traditional text-based capabilities like meeting summaries and highlights. By uniquely fusing together AI for text, audio and video, Webex users will benefit from rich real-time insights. For example, in the future, Webex may be able to recognize that a meeting participant stepped away from a meeting, and capture meeting notes to bring that person up to speed when they return.

New Webex AI Codec Helps Customers Achieve New Levels of Audio & Video Quality:

People are regularly impacted by network impairments, which may have a direct impact on calls and meetings. For example, a user may experience disruption when connecting from their car, a hotel room, or a rural area with poor connectivity. Choppy audio or video often derails conversations and frustrates people - from meeting participants to customers calling into a business' contact center.

Cisco is unveiling a new AI Codec in Webex, a new generative AI solution that will redefine real-time communication and solve the challenge of audio quality. The audio Codec aims to deliver crystal-clear audio regardless of network conditions, even in areas with spotty connections. Webex's efficiency with its AI Codec allows for massive transmission redundancy to recover from network packet loss. Webex AI Codec also has built-in speech enhancement functions like noise removal, de-reverberation and bandwidth extension, to deliver unprecedented audio clarity.

Webex will similarly apply machine learning techniques to Boost video quality using Super Resolution. It will deliver high-definition meetings with amazing video quality regardless of bandwidth conditions.

Webex AI Assistant Helps Workers and Customers:

The newly launched Webex AI Assistant will power a robust set of capabilities that empower people to do their best work. It will also minimize work and costs for IT, ultimately driving business value. Webex AI Assistant will prompt users with questions, like“ask me about the meeting,” that users can respond to with typing sentences, such as“catch me up on the 15 minutes I missed in the meeting” or“catch me up on all the meetings I missed on Friday while I was on PTO,” to generate answers in real-time. Webex AI Assistant is already natively integrated into Cisco Collaboration devices and will span the Webex portfolio. New Webex AI Assistant capabilities will include:

    Change Message Tone provides recommended changes to tone, format, phrasing in Webex Messaging and Slido. For example, the Webex AI Assistant may suggest changing a blunt response like“this isn't good; rework the summary,” to a more professional option of“this is a fantastic document, but the upfront summary could use some improvement.” Suggested Responses to messages for contact center agents responding to customers on digital channels. Suggestions of text are informed by context history and surrounding intelligence. Meeting Summaries will help users catch up on missed portions of meetings or entire meetings in real-time, with an easily digestible summary of what was missed. Meeting Summaries will be organized into chapters and highlights. With chapters, people can skip to various topics. For example, they may prefer to focus in-depth on the written portion of the finance discussion, then watch a brief video that summarizes the focus of the meeting in its entirety. Message Summaries help people stay up to date by recapping unread messages or recapping spaces. They are customized, so a user can ask Webex AI Assistant to summarize messages from their boss in a space that contains messages from multiple people, for example. Slido subject Summaries generate common subjects shared in interactive Q&A and polling during virtual and hybrid events for participants to easily navigate what's trending.

These new capabilities are in various stages of availability, with shipping planned to begin before the end of 2023.

Harnessing the Best Large Language Model Based on Use Case:

Understanding that certain Large Language Models (LLMs) will be better suited than others based on the use case and training, Webex will use a combination of best-of-breed models. Webex's federated approach combines commercial, open source, Cisco-proprietary and select customer models to deliver the best possible experience.

Cisco's Approach to Responsible AI:

Cisco has leveraged AI with natural language, audio intelligence, video intelligence and analytics for years-all designed with attention to security, privacy and human rights built in from the start. Realizing AI's significant promise while adhering to standards for transparency, fairness, accountability, privacy, security and reliability is an ongoing mission at Cisco. This is the promise of Cisco's Responsible AI Framework,which applies to our AI offerings. The Webex AI strategy and Webex AI Assistant capabilities are secure and align with Cisco's Responsible AI Framework.

About Cisco:

Cisco (NASDAQ: CSCO) is the worldwide technology leader that securely connects everything to make anything possible. Our purpose is to power an inclusive future for all by helping our customers reimagine their applications, power hybrid work, secure their enterprise, transform their infrastructure, and meet their sustainability goals. Discover more on The Newsroom and follow us on X at @Cisco.

Cisco and the Cisco logo are trademarks or registered trademarks of Cisco and/or its affiliates in the U.S. and other countries. A listing of Cisco's trademarks can be found at . Third-party trademarks mentioned are the property of their respective owners. The use of the word partner does not imply a partnership relationship between Cisco and any other company.

About Webex by Cisco:

Webex is a leading provider of cloud-based collaboration solutions which includes video meetings, calling, messaging, events, customer experience solutions like contact center and purpose-built collaboration devices. At Webex, we start with people and their experiences first. This focus on delivering inclusive collaboration experiences fuels our innovation, which leverages AI and Machine Learning, to remove the barriers of geography, language, personality, and familiarity with technology. Our solutions are underpinned with security and privacy by design. We work with the world's leading business and productivity apps – delivered through a single application and interface.

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Tue, 31 Oct 2023 07:42:00 -0500 Date text/html https://menafn.com/1107348248/Cisco-Unveils-Webex-AI-Strategy-To-Reimagine-Communication-And-Collaboration-With-Artificial-Intelligence
Cisco Unveils Webex AI Strategy at WebexOne

Reimagining Communication with Webex's Pervasive AI

News Summary:

  • New Real-Time Media Models (RMMs) in Webex harnesses audio and video in powerful new ways.

  • Customers benefit from crystal-clear audio and video regardless of bandwidth with the new Webex AI Codec.

  • New Webex AI Assistant brings together RMM and Large Language Models (LLMs) to help hybrid workers and contact center agents do their jobs better.

ANAHEIM, Calif., Oct. 25, 2023 /PRNewswire/ -- At WebexOne, Cisco (NASDAQ: CSCO) today announced a new AI strategy for Webex that will Boost communication and collaboration. Unlike AI offerings that solely focus on text or documents, Webex will use real-time communications for audio and video to solve everyday challenges, such as ensuring crystal-clear audio and video calls and meetings despite low bandwidth. Today, Cisco also announced the launch of its new Webex AI Assistant with new capabilities that will bolster productivity and accuracy for customers. The Webex AI strategy and Webex AI Assistant will be applied across the full Webex portfolio — The Webex Suite, Cisco Collaboration devices, Webex Contact Center, Webex Connect and Webex Control Hub. Customers like McLaren Racing and Team DSM are testing Webex's new AI capabilities.

"We're at the tipping point of a new era of hybrid work, with AI holding the key to helping us bridge the gap and enable us all to work and communicate to our full potential," said Jeetu Patel, Executive Vice President and General Manager, Cisco Security and Collaboration. "Our Webex platform has long enabled our rapid pace of innovation. Today's announcement is a monumental step forward, as customers will benefit from AI being pervasive in every aspect of the Webex platform."

Introducing Real-Time Media Models

Visual and audible cues like gestures and walking out of the room during a meeting provide invaluable context about human interactions. Cisco's new Real-Time Media Models (RMMs) in Webex will enhance audio and video quality. The models have the ability to take multiple media streams and produce multiple outputs, such as people and object recognition and action analytics like movement and gestures. RMMs in Webex will also enable audio and video channels to be used as signals of context in traditional text-based capabilities like meeting summaries and highlights. By uniquely fusing together AI for text, audio and video, Webex users will benefit from rich real-time insights. For example, in the future, Webex may be able to recognize that a meeting participant stepped away from a meeting, and capture meeting notes to bring that person up to speed when they return.

New Webex AI Codec Helps Customers Achieve New Levels of Audio & Video Quality

People are regularly impacted by network impairments, which may have a direct impact on calls and meetings. For example, a user may experience disruption when connecting from their car, a hotel room, or a rural area with poor connectivity. Choppy audio or video often derails conversations and frustrates people — from meeting participants to customers calling into a business' contact center.

Cisco is unveiling a new AI Codec in Webex, a new generative AI solution that will redefine real-time communication and solve the challenge of audio quality. The audio Codec aims to deliver crystal-clear audio regardless of network conditions, even in areas with spotty connections. Webex's efficiency with its AI Codec allows for massive transmission redundancy to recover from network packet loss. Webex AI Codec also has built-in speech enhancement functions like noise removal, de-reverberation and bandwidth extension, to deliver unprecedented audio clarity.

Webex will similarly apply machine learning techniques to Boost video quality using Super Resolution. It will deliver high-definition meetings with amazing video quality regardless of bandwidth conditions.

Webex AI Assistant Helps Workers and Customers

The newly launched Webex AI Assistant will power a robust set of capabilities that empower people to do their best work. It will also minimize work and costs for IT, ultimately driving business value. Webex AI Assistant will prompt users with questions, like "ask me about the meeting," that users can respond to with typing sentences, such as "catch me up on the 15 minutes I missed in the meeting" or "catch me up on all the meetings I missed on Friday while I was on PTO," to generate answers in real-time. Webex AI Assistant is already natively integrated into Cisco Collaboration devices and will span the Webex portfolio. New Webex AI Assistant capabilities will include:

  • Change Message Tone provides recommended changes to tone, format, phrasing in Webex Messaging and Slido. For example, the Webex AI Assistant may suggest changing a blunt response like "this isn't good; rework the summary," to a more professional option of "this is a fantastic document, but the upfront summary could use some improvement."

  • Suggested Responses to messages for contact center agents responding to customers on digital channels. Suggestions of text are informed by context history and surrounding intelligence.

  • Meeting Summaries will help users catch up on missed portions of meetings or entire meetings in real-time, with an easily digestible summary of what was missed. Meeting Summaries will be organized into chapters and highlights. With chapters, people can skip to various topics. For example, they may prefer to focus in-depth on the written portion of the finance discussion, then watch a brief video that summarizes the focus of the meeting in its entirety.

  • Message Summaries help people stay up to date by recapping unread messages or recapping spaces. They are customized, so a user can ask Webex AI Assistant to summarize messages from their boss in a space that contains messages from multiple people, for example.

  • Slido subject Summaries generate common subjects shared in interactive Q&A and polling during virtual and hybrid events for participants to easily navigate what's trending.

These new capabilities are in various stages of availability, with shipping planned to begin before the end of 2023.

Harnessing the Best Large Language Model Based on Use Case

Understanding that certain Large Language Models (LLMs) will be better suited than others based on the use case and training, Webex will use a combination of best-of-breed models. Webex's federated approach combines commercial, open source, Cisco-proprietary and select customer models to deliver the best possible experience.

Cisco's Approach to Responsible AI

Cisco has leveraged AI with natural language, audio intelligence, video intelligence and analytics for years—all designed with attention to security, privacy and human rights built in from the start. Realizing AI's significant promise while adhering to standards for transparency, fairness, accountability, privacy, security and reliability is an ongoing mission at Cisco. This is the promise of Cisco's Responsible AI Framework, which applies to our AI offerings. The Webex AI strategy and Webex AI Assistant capabilities are secure and align with Cisco's Responsible AI Framework.

About Cisco

Cisco (NASDAQ: CSCO) is the worldwide technology leader that securely connects everything to make anything possible. Our purpose is to power an inclusive future for all by helping our customers reimagine their applications, power hybrid work, secure their enterprise, transform their infrastructure, and meet their sustainability goals.  Discover more on The Newsroom and follow us on X at @Cisco.

Cisco and the Cisco logo are trademarks or registered trademarks of Cisco and/or its affiliates in the U.S. and other countries. A listing of Cisco's trademarks can be found at www.cisco.com/go/trademarks. Third-party trademarks mentioned are the property of their respective owners. The use of the word partner does not imply a partnership relationship between Cisco and any other company.

About Webex by Cisco

Webex is a leading provider of cloud-based collaboration solutions which includes video meetings, calling, messaging, events, customer experience solutions like contact center and purpose-built collaboration devices. At Webex, we start with people and their experiences first. This focus on delivering inclusive collaboration experiences fuels our innovation, which leverages AI and Machine Learning, to remove the barriers of geography, language, personality, and familiarity with technology. Our solutions are underpinned with security and privacy by design. We work with the world's leading business and productivity apps – delivered through a single application and interface. Learn more at webex.com.

Cisco Logo (PRNewsfoto/Cisco)

Cision

View original content to obtain multimedia:https://www.prnewswire.com/news-releases/cisco-unveils-webex-ai-strategy-at-webexone-301967407.html

SOURCE Cisco Systems, Inc.

Wed, 25 Oct 2023 00:00:00 -0500 en-US text/html https://finance.yahoo.com/news/cisco-unveils-webex-ai-strategy-160000169.html
Cisco announces several new AI tools to enhance Webex experience

Cisco introduced several AI-focused tools today at the Webex One customer conference designed to Boost performance and provide a level of automation around meeting-related tasks.

The company has been running a large language model against Webex to provide things like a meeting transcript and translation, but it wanted to develop a model that was specifically designed for Webex use cases, ones where an LLM wouldn’t necessarily be appropriate. Jeetu Patel, EVP & GM for the security and collaboration business units at Cisco, says that every company is taking their own data sets and applying them to some foundational LLMs, but it wanted to create a new model designed to go further than that.

“We’re launching a real time media model, we’re calling an RMM, which sits side by side with a large language model. And it basically uses generative AI for audio and video in new and powerful ways,” Patel told TechCrunch. “This is [designed] for audio and video to add more texture and context to the text that’s there.”

He says that RMM functions involve things like noise removal, gesture recognition, speech and video enhancement, among other things.

In conjunction with the RMM, the company is also announcing an AI-powered audio codec. “We built a brand new audio codec using AI, and it’s going to actually be up to 16 times more efficient in the use of bandwidth [than prior codecs],” he said.

He says that means that instead of using 16 kilobits to send a packet, you could do it with just one kilobit, and even less than that sometimes. And not only does the new codec require a lot less bandwidth to generate higher quality audio, but when you have packet loss, the AI aspect of the codec helps recreate dropped packets to help keep the quality high.

“This AI codec will be able to make sure that you can recreate aspects of the lost packets. And so you will be able to have up to 80 or 90% packet loss at times, and still be able to go out and get crystal clear audio,” Patel said.

Another piece is what the company is calling the Webex AI Assistant, which is designed to pull together all of the AI tooling for users in a coherent way. It will provide an LLM-driven set of functions like helping craft messages, suggesting changing the tone of a message and providing meeting and message summaries in Webex, while working with RMM to provide additional functionality.

For instance, it can also be used to detect when you step away by leaving a placeholder, and then helping you fill in what you missed when you were gone with summaries, action items or a replay of the highlights of the meeting if you missed the entire thing.

Privacy often becomes a concern with AI tools like these, and Patel says the company is trying to respect customer and individual user privacy to the extent possible. “As stated in our Responsible AI Principle on Privacy ‘when AI uses personal data or makes decisions for or about a person, privacy controls must be designed into the supporting technology to assure that personal data usage is permitted, purpose-aligned, proportional and fair,’” he said.

In plain language, that means the company is saying that it puts the customer and user in control of how the data is used. The company says in the context of today’s announcements that employees will be able to turn off the “away from computer feature,” if they are thinking about management surveillance. In addition, they pointed out that the company doesn’t use customer data to train its various models.

The Webex Assistant will start shipping later this year. The assistant with RMM enhancements like the “away from computer” feature will be released in the first part of 2024. The AI audio codec is scheduled to ship in the first half of 2024.

Wed, 25 Oct 2023 04:01:00 -0500 en-US text/html https://techcrunch.com/2023/10/25/cisco-announces-several-new-ai-tools-to-enhance-webex-experience/
World Wide Technology Wins Global Americas, Collaboration and Security Partner of the Year at Cisco Partner Summit 2023 No result found, try new keyword!--(BUSINESS WIRE)--World Wide Technology has been named Global Americas Partner of the Year, Global Collaboration Partner of the Year, and Global Security Partner of the Year at Cisco Partner ... Wed, 08 Nov 2023 22:27:00 -0600 https://www.businesswire.com/news/home/20231109316079/en/5552833/World-Wide-Technology-Wins-Global-Americas-Collaboration-and-Security-Partner-of-the-Year-at-Cisco-Partner-Summit-2023 Cisco Unveils Webex AI Strategy at WebexOne

Reimagining Communication with Webex's Pervasive AI

News Summary:

  • New Real-Time Media Models (RMMs) in Webex harnesses audio and video in powerful new ways.

  • Customers benefit from crystal-clear audio and video regardless of bandwidth with the new Webex AI Codec.

  • New Webex AI Assistant brings together RMM and Large Language Models (LLMs) to help hybrid workers and contact center agents do their jobs better.

ANAHEIM, Calif., Oct. 25, 2023 /PRNewswire/ -- At WebexOne, Cisco (NASDAQ: CSCO) today announced a new AI strategy for Webex that will Boost communication and collaboration. Unlike AI offerings that solely focus on text or documents, Webex will use real-time communications for audio and video to solve everyday challenges, such as ensuring crystal-clear audio and video calls and meetings despite low bandwidth. Today, Cisco also announced the launch of its new Webex AI Assistant with new capabilities that will bolster productivity and accuracy for customers. The Webex AI strategy and Webex AI Assistant will be applied across the full Webex portfolio — The Webex Suite, Cisco Collaboration devices, Webex Contact Center, Webex Connect and Webex Control Hub. Customers like McLaren Racing and Team DSM are testing Webex's new AI capabilities.

"We're at the tipping point of a new era of hybrid work, with AI holding the key to helping us bridge the gap and enable us all to work and communicate to our full potential," said Jeetu Patel, Executive Vice President and General Manager, Cisco Security and Collaboration. "Our Webex platform has long enabled our rapid pace of innovation. Today's announcement is a monumental step forward, as customers will benefit from AI being pervasive in every aspect of the Webex platform."

Introducing Real-Time Media Models

Visual and audible cues like gestures and walking out of the room during a meeting provide invaluable context about human interactions. Cisco's new Real-Time Media Models (RMMs) in Webex will enhance audio and video quality. The models have the ability to take multiple media streams and produce multiple outputs, such as people and object recognition and action analytics like movement and gestures. RMMs in Webex will also enable audio and video channels to be used as signals of context in traditional text-based capabilities like meeting summaries and highlights. By uniquely fusing together AI for text, audio and video, Webex users will benefit from rich real-time insights. For example, in the future, Webex may be able to recognize that a meeting participant stepped away from a meeting, and capture meeting notes to bring that person up to speed when they return.

New Webex AI Codec Helps Customers Achieve New Levels of Audio & Video Quality

People are regularly impacted by network impairments, which may have a direct impact on calls and meetings. For example, a user may experience disruption when connecting from their car, a hotel room, or a rural area with poor connectivity. Choppy audio or video often derails conversations and frustrates people — from meeting participants to customers calling into a business' contact center.

Cisco is unveiling a new AI Codec in Webex, a new generative AI solution that will redefine real-time communication and solve the challenge of audio quality. The audio Codec aims to deliver crystal-clear audio regardless of network conditions, even in areas with spotty connections. Webex's efficiency with its AI Codec allows for massive transmission redundancy to recover from network packet loss. Webex AI Codec also has built-in speech enhancement functions like noise removal, de-reverberation and bandwidth extension, to deliver unprecedented audio clarity.

Webex will similarly apply machine learning techniques to Boost video quality using Super Resolution. It will deliver high-definition meetings with amazing video quality regardless of bandwidth conditions.

Webex AI Assistant Helps Workers and Customers

The newly launched Webex AI Assistant will power a robust set of capabilities that empower people to do their best work. It will also minimize work and costs for IT, ultimately driving business value. Webex AI Assistant will prompt users with questions, like "ask me about the meeting," that users can respond to with typing sentences, such as "catch me up on the 15 minutes I missed in the meeting" or "catch me up on all the meetings I missed on Friday while I was on PTO," to generate answers in real-time. Webex AI Assistant is already natively integrated into Cisco Collaboration devices and will span the Webex portfolio. New Webex AI Assistant capabilities will include:

  • Change Message Tone provides recommended changes to tone, format, phrasing in Webex Messaging and Slido. For example, the Webex AI Assistant may suggest changing a blunt response like "this isn't good; rework the summary," to a more professional option of "this is a fantastic document, but the upfront summary could use some improvement."

  • Suggested Responses to messages for contact center agents responding to customers on digital channels. Suggestions of text are informed by context history and surrounding intelligence.

  • Meeting Summaries will help users catch up on missed portions of meetings or entire meetings in real-time, with an easily digestible summary of what was missed. Meeting Summaries will be organized into chapters and highlights. With chapters, people can skip to various topics. For example, they may prefer to focus in-depth on the written portion of the finance discussion, then watch a brief video that summarizes the focus of the meeting in its entirety.

  • Message Summaries help people stay up to date by recapping unread messages or recapping spaces. They are customized, so a user can ask Webex AI Assistant to summarize messages from their boss in a space that contains messages from multiple people, for example.

  • Slido subject Summaries generate common subjects shared in interactive Q&A and polling during virtual and hybrid events for participants to easily navigate what's trending.

These new capabilities are in various stages of availability, with shipping planned to begin before the end of 2023.

Harnessing the Best Large Language Model Based on Use Case

Understanding that certain Large Language Models (LLMs) will be better suited than others based on the use case and training, Webex will use a combination of best-of-breed models. Webex's federated approach combines commercial, open source, Cisco-proprietary and select customer models to deliver the best possible experience.

Cisco's Approach to Responsible AI

Cisco has leveraged AI with natural language, audio intelligence, video intelligence and analytics for years—all designed with attention to security, privacy and human rights built in from the start. Realizing AI's significant promise while adhering to standards for transparency, fairness, accountability, privacy, security and reliability is an ongoing mission at Cisco. This is the promise of Cisco's Responsible AI Framework, which applies to our AI offerings. The Webex AI strategy and Webex AI Assistant capabilities are secure and align with Cisco's Responsible AI Framework.

About Cisco

Cisco (NASDAQ: CSCO) is the worldwide technology leader that securely connects everything to make anything possible. Our purpose is to power an inclusive future for all by helping our customers reimagine their applications, power hybrid work, secure their enterprise, transform their infrastructure, and meet their sustainability goals.  Discover more on The Newsroom and follow us on X at @Cisco.

Cisco and the Cisco logo are trademarks or registered trademarks of Cisco and/or its affiliates in the U.S. and other countries. A listing of Cisco's trademarks can be found at www.cisco.com/go/trademarks. Third-party trademarks mentioned are the property of their respective owners. The use of the word partner does not imply a partnership relationship between Cisco and any other company.

About Webex by Cisco

Webex is a leading provider of cloud-based collaboration solutions which includes video meetings, calling, messaging, events, customer experience solutions like contact center and purpose-built collaboration devices. At Webex, we start with people and their experiences first. This focus on delivering inclusive collaboration experiences fuels our innovation, which leverages AI and Machine Learning, to remove the barriers of geography, language, personality, and familiarity with technology. Our solutions are underpinned with security and privacy by design. We work with the world's leading business and productivity apps – delivered through a single application and interface. Learn more at webex.com.

Cisco Logo (PRNewsfoto/Cisco)

Cision

View original content to obtain multimedia:https://www.prnewswire.com/news-releases/cisco-unveils-webex-ai-strategy-at-webexone-301967407.html

SOURCE Cisco Systems, Inc.

Tue, 24 Oct 2023 21:01:00 -0500 en-GB text/html https://uk.finance.yahoo.com/news/cisco-unveils-webex-ai-strategy-160000169.html




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