46150T techniques - APSS Avaya Solutions for Midsized Customers Updated: 2023

Avaya today unveiled the Collaborative Cloud, a strategic framework for delivering communications and collaboration applications and services to businesses through public, private and hybrid cloud models. The company also announced the AvayaLive suite of unique, public-cloud delivered solutions, including the new AvayaLive Connect solution and the enhanced AvayaLive Engage.
 
Avaya Collaborative Cloud framework enables customers, channel partners, service providers and developers to use, build, deliver and enhance cloud collaboration solutions based on Avaya applications, platforms and infrastructure. The framework allows a wide range of flexible, cloud-based deployment and utilization options to accommodate diverse market segments and needs. Using Avaya's collaboration and contact center applications and network architecture in Collaborative Cloud models, enterprises, service providers and small businesses can drive efficiency, productivity and revenue growth.  
 
As part of the Collaborative Cloud, the new AvayaLive suite of solutions focuses on unique, public cloud-based communications and collaboration services. Today, the suite includes:

AvayaLive Connect - a new, fully-integrated, unified communications solution for small businesses that includes voice, voice conferencing, messaging, video, mobility, presence and more. The solution supports PC, Apple Mac, iOS and Android devices; multiple offices and remote and mobile employees. The entire solution can be easily ordered, downloaded and accessed through the Web. AvayaLive Connect is currently in trials and is planned for general availability in the U.S. market by mid-2012.

AvayaLive Engage – formerly known as web.alive, the Web-based, immersive collaboration environment adds new features and capabilities. The solution enables participants to use personalized avatars in a 3D environment to engage in collaboration activities such as meetings and creative sessions, sales and customer service, HR training and recruiting. The new features of AvayaLive Engage include:

- Support for Apple Mac OSX operating systems and Safari browsers.

- Video collaboration and conferencing.

- Video streaming, sharing, and synchronized playback.

- Enhanced collaboration tools.
 
For enterprise-grade private or hybrid clouds, businesses and cloud service providers can use Avaya Virtual Enterprise Network Architecture VENA and Avaya Aura as the foundation. Avaya VENA enables enterprises or hosting companies to deploy a standards-based private cloud infrastructure that can be extended enterprise-wide from the data center all the way to the desktop. Avaya Aura provides the core communications platform to centralize and deliver unified communications and contact center applications. Avaya Communications Outsourcing Solutions can also be provided to enterprises as a private, managed cloud service.
 
Avaya is working with companies like OrixRentec, the largest high tech equipment rental and leasing company in Japan. The two companies recently announced a service provider agreement for Avaya's video collaboration solution featuring the Avaya Flare Experience. Based on this agreement, ORIX Rentec will provide the Avaya Flare Experience Cloud Service, one of the world's first services to provide the Avaya Flare Experience as a cloud-based offer. The service will enable customers to speedily adopt a secure collaboration solution with limited startup cost, without having to own or operate their own infrastructure.
 
AvayaLive Connect and AvayaLive Engage are the first of a growing list of public cloud services that will be offered on AvayaLive.com. Additional components of the Avaya Collaborative Cloud framework including new solutions, offers and partners will continue to roll out throughout the year.
 
The announcement highlights Avaya's commitment to bringing The Power of We to every Avaya customer, helping businesses drive faster collaboration, smarter decisions and better business results.

Azlan EMEA, Tech Data's enterprise networking and mid-range systems business, has signed a pan-European distribution agreement with Avaya, a leading provider of IP telephony, contact centre and unified communications solutions. The agreement will extend availability of Avaya solutions throughout the region and enable Avaya partners to take advantage of Azlan's high level pre-sales support and advanced logistics services.

Avaya is recognised as a leading player in the market for IP telephony and communications solutions, which is currently presenting resellers with a tremendous range of new opportunities and potential. 

Steve Cant, European Business Development Director at Azlan Europe, believes that "end-user customers see Avaya technology as a strategic differentiator for their business". He goes on to say that "higher levels of end user demand, complexity of solutions and growth in the channel community are making more versatile and flexible distribution services essential". In line with recent announcements, Azlan looks set to continue its commitment of investing in value add services aimed at consistently and reliably delivering against the channels increasingly diverse needs.

Commenting on behalf of Avaya,Thomas Veit, Director EMEA Distribution, Avaya, states: "Azlan will provide Avaya partners with access to our full range of solutions and help extend Avaya's reach in the European market. With its strong reputation and presence right across the European region, Azlan is well-placed to support Avaya's EMEA business development and future growth plans."

"Azlan continues to provide the value add initiatives and relationship focus to support reseller partners to enter and accelerate opportunities within high growth advanced technologies such as unified communications", commented Simon England, VP Enterprise & MD Azlan Europe. "As one of the global leaders in business communications applications, systems and services, this agreement provides Azlan resellers with a major addition to the voice technology portfolio which they can offer to customers".

The agreement also underlines Avaya's commitment to the channel, says Veit. "Avaya has made a firm commitment to supporting the channel and we are working through distribution with a growing number of authorized resellers and integrators to address a wide range of customer requirements. To that end, it's critical that we provide our partners with access to our solutions in the most effective and cost-efficient manner and we believe Azlan will help Avaya to meet partner needs."

Azlan's operations in Germany, Austria and Switzerland will add the full Avaya range to their portfolio and begin marketing and selling the vendor's range of solutions - and providing support to Avaya partners - with immediate effect. Other Azlan European country operations will add the Avaya portfolio during 2009.

Carbon dioxide and other heat-trapping gases are the main drivers of global warming. While climate change cannot be stopped, it can be slowed.

To avoid the worst consequences of climate change, we’ll need to reach “net zero” carbon emissions by 2050 or sooner. Net zero means that, on balance, no more carbon is dumped into the atmosphere than is taken out.

To achieve net zero emissions, we need a massive transformation in how we produce and consume electricity. We need a newer, better transportation system. We need to stop deforestation. We need a climate-friendly agricultural system.

The scale of these changes will require significant federal policy that puts a price on carbon. It also requires international cooperation: the Paris Agreement, signed in 2016, reflects the world’s best effort to solve climate change so far, though it doesn’t include the emissions reductions we need.

Much remains to be done—and we need to do it as quickly as possible.

Introduction

The consumer demand for greater functionality and higher performance, but also for lower costs adds significant pressure on System-on-Chip (SoC) manufacturers. The continuing advances in process technology, and ability to design highly complex SoCs does not come without a cost. So the next generation of processes surely brings about the next generation of challenges.

With ever increasing System-on-Chip (SoC) complexity, energy consumption has become the most critical constraint for today’s integrated circuit (IC) design. Consequently, a lot of effort is spent in designing for low-power dissipation. Power consumption has become a primary constraint in design, along with performance, clock frequency and die size. Lower power can be achieved only by designing at all levels of abstraction: from architectural design to intellectual property (IP) component selection and physical implementation. Energy reduction techniques can also be applied at all levels of the system.

Designers should use components that deploy the latest developments in low-power technology. The most effective power savings can be achieved by making the right choices early on during the system and architectural level of abstraction. In addition to using power-conscious hardware design techniques, it is important to save power through careful design of the operating system and application programs.

Design Abstraction Levels

In general, power reduction can be implemented at different levels of design abstraction: system, architectural, gate, circuit and the technology level. At the system level, inactive modules may be turned off to save power. At the architectural level, parallel hardware may be used to reduce global interconnect and allow a reduction in supply voltage without degrading system throughput. Clock gating is commonly used at the gate level. A variety of design techniques can be used at the circuit level to reduce both dynamic and static power.

For a given design specification, designers have many choices to make at different levels of abstraction. Based on particular design constraints (such as power, performance, cost), the designer must select a particular algorithm, architecture and determine various parameters such as supply voltage and clock frequency. This multi-dimensional design space offers a wide range of possible trade-offs. Properties of a design are most influential at the highest levels of abstraction; therefore, the most effective design decisions derive from choosing and optimizing architectures and algorithms at those levels.

However, it becomes a challenge to predict the consequences and effectiveness of design decisions made at the higher levels of abstraction because implementation details can only be accurately modeled or estimated at the technological level. Therefore, it is important to use IP components such as embedded memories and logic libraries that offer flexibility in selecting different design and power saving techniques.

Sources of Power Dissipation

The sources of energy consumption on a CMOS chip can be classified as static and dynamic power dissipation. The dominant component of energy consumption in CMOS is dynamic power consumption caused by the genuine effort of the circuit to switch. A first order approximation of the dynamic power consumption of CMOS circuitry is given by the formula:

P = C * V2 * f

where P is the power, C is the effective switch capacitance, V is the supply voltage, and f is the frequency of operation. The power dissipation arises from the charging and discharging of the circuit node capacitances found on the output of every logic gate. Every low-to-high logic transition in a digital circuit incurs a change of voltage, drawing energy from the power supply.

A designer at the technological and architectural level can try to minimize the variables in these equations to minimize the overall energy consumption. However, power minimization is often a complex process of trade-offs between speed, area, and power consumption.

Static energy consumption is caused by short circuit currents, bias, and leakage currents. During the transition on the input of a CMOS gate both p and n channel devices may conduct simultaneously, briefly establishing a short from the supply voltage to ground. While statically-biased gates are usually found in a few specialized circuits such as PLAs, their use has been dramatically reduced. Leakage current is becoming the dominant component of static energy consumption. Until recently, it was seen as a secondary order effect; however, the total amount of static power consumption doubles with every new process node.

Energy consumption in CMOS circuitry is proportional to capacitance; therefore, a technique that can be used to reduce energy consumption is to minimize the capacitance. This can be achieved at the architectural level of design as well as at the logic and physical implementation level.

Connections to external components, such as external memory, typically have much greater capacitance than connections to on-chip resources. As a result, accessing external memory can increase energy consumption. Consequently, a way to reduce capacitance is to reduce external accesses and optimize the system by using on-chip resources such as caches and registers. In addition, use of fewer external outputs and infrequent switching will result in dynamic power savings.

Routing capacitance is the main cause of the limitation in clock frequency. Circuits that are able to run faster can do so because of a lower routing capacitance. Consequently, they dissipate less power at a given clock frequency. So, energy reduction can be achieved by optimizing the clock frequency of the design, even if the resulting performance is far in excess of the requirements.

Power Reduction Techniques

One of the most effective ways of reducing power at the technological level is to reduce the supply voltage, because the power consumption drops quadratically with the supply voltage. However, lowering supply voltage results in reduction of performance; therefore, any such voltage reduction must be balanced against any performance drop. To compensate and maintain the same throughput, extra hardware can be added. This can only be successful to the point where the additional circuitry does not diminish the savings.

Modern integrated circuits requiring longer battery life are implemented with variable clock frequency and operating voltage controlled by the operating system. The variable voltage and frequency represent a trade-off between delay and power consumption. Reducing clock frequency alone doesn't necessarily reduce power, since the system must run longer to do the same work.

As voltage is reduced, the delay of the circuit increases. A common approach to power reduction is to first increase the performance of the module (by adding parallel hardware for example) and then reduce the voltage as much as possible so that the required performance is still reached. However, these techniques often translate to larger area requirements, resulting in a new trade-off between area and power.

The CMOS power consumption is proportional to the clock frequency — dynamically turning off the clock to unused logic or peripherals is an obvious way to reduce power consumption. Control can be done at the hardware level or it can be managed by the operating system of the application. For example, some systems and hardware devices have sleep or idle modes. Typically, in these modes, the clocks to most of the sections are turned off to reduce power consumption. In sleep mode, the device is not working where a wake-up event rouses the device from sleep mode. Devices may require different amounts of time to wake-up from different sleep modes.

Alternative Approaches

The alternative approach to reducing wasteful activity is applying an asynchronous design methodology. CMOS is a good technology for low-power as gates only dissipate energy when they are switching. However, many gates switch because they are connected to the clock, not because they have new inputs to process. As a result, a synchronous circuit wastes power when particular blocks of logic are not utilized. The largest gate is the clock driver, which must distribute a clock signal evenly to all parts of a circuit, and it must switch all the time to provide the timing reference even if only a small part of the chip has something useful to do.

As an alternative approach, asynchronous circuits are inherently data driven and are only active when performing useful work. Parts of an asynchronous circuit that receive less data will automatically operate at a lower average frequency. Asynchronous circuits are larger than synchronous circuits because additional logic is required for synchronization of the design.

An emerging newer approach, still in the early phase of commercial use is based on implementation of reversible logic or adiabatic logic. The fundamental premise of the reversible logic is to reduce power consumption by not erasing information. With conventional logic implementations, a bit of information is erased every time a logic operation is performed. The new approach using reversible logic operations that do not erase information can dissipate arbitrarily little heat.

Contemporary place and route systems can perform automatic transistor resizing. The optimal gate sizing is essential for achieving both performance and power consumption goals. The better drive capability of larger transistors improves the circuit performance. This also reduces the short-circuit power because of shorter rise and fall times. However, oversized transistors result in an unnecessary waste of dynamic and static power. For that reason, it is essential to use a logic library with a large number of output drive strengths.

Conclusion

Growing complexity and increasing operating clock frequencies have outpaced the scaling of process geometries and supply voltages in SoC designs, thus producing an effective rise in power dissipation by these devices and pushing heat removal and power distribution to the forefront of issues confronting the advance of microelectronics. Today system-level power management has become pervasive in the semiconductor industry and power-consumption conscious system developers are now looking for a wide range of semiconductor IP platform solutions that will eliminate the gaps between low-power and high-performance requirements.

FirstPass-Silicon Characterization Program

Virage Logic’s FirstPass-Silicon Characterization Program provides a dedicated lab where semiconductor IP is tested and characterized under various voltage and temperature conditions. This ensures the delivery of silicon proven, manufacturable semiconductor IP across a wide range of foundries and process technologies. In addition to design correlation, the feedback from silicon is used for reliability studies and product improvements. Virage Logic’s FirstPass-Silicon Characterization Program eliminates the potential risks associated with using third-party IP and customers are ensured the delivery of high yielding, manufacturable and reliable semiconductor IP.

Foundry Support

Virage Logic develops and markets embedded memories, logic libraries and I/O libraries on all major pure-play contract foundries and optimizes them for numerous Integrated Device Manufacturer (IDM) in-house foundries. Virage Logic delivers solutions that provide the most optimum performance, the smallest possible area and the lowest power achievable for every foundry. Virage Logic’s memory, logic and I/O products are available in processes from 0.35µ to 90nm geometries.

EDA Views

Virage Logic has developed a closed-loop verification methodology that ensures all front-end and back-end views are accurate and optimized for key components of ASIC design flows from leading EDA companies including Cadence, Magma Design Automation, Mentor Graphics, Synopsys and others.

About Virage Logic

Virage Logic is a leading provider of best-in-class semiconductor intellectual property (IP) platforms based on memory, logic, and I/Os that are silicon-proven and production ready. Virage Logic meets market demands for cost reduction, while improving performance and reliability for integrated device manufacturers (IDMs), fabless and foundry companies focused on the consumer, communications and networking, handheld and portable, and computer and graphics markets. The company is headquartered in Fremont, California with sales, support and research and development offices worldwide.

Bahrain’sMinistry of Foreign Affairs, along with Batelco and Avaya, has transformed the ministry’s communications and collaboration capabilities, with a strategic ICT implementation to connect all ministry employees around the world. The ministry worked closely with Avaya to transform its citizen services by integrating and digitalizing its communications and collaboration capabilities through a two-phased project.

With zero interruption to services in the first phase, Batelco’s on-the-ground professionals and the ministry’s IT team deployed the latest Avaya solutions, linking all regional offices and the ministry in Manama. The second phase of the project is expected to be extended to all ministry employees and embassies around the world.

The transformation confirms the ministry’s commitment to protecting the interests of Bahraini citizens abroad and Bahrain’s relations with other countries and international organizations.  The project also comes within its efforts to promote digital adoption and to meet the objectives outlined in Bahrain Vision 2030.

Commenting on the transformation, Undersecretary of the Ministry of Foreign Affairs, HE Dr. Shaikha Rana bint Isa bin Daij Al Khalifa, said: "Responsibility for the safety of our citizens, and the sensitivity behind our work, requires ministry staff to be securely connected and collaborating at all times of the day. This implementation supports such work in line with the Bahrain Vision 2030, built on a foundation of digital adoption, and in commitment to the safety and happiness of citizens and residents who call the Kingdom home.”

“Being at the forefront of smart technology adoption is significantly improving the way in which government departments like the Ministry of Foreign Affairs are able to meet the needs of their most important stakeholders. By connecting all its offices together through a holistic and flexible communications infrastructure, the ministry has shown yet again its commitment to its people, while ensuring efficiency in its operations,” said Fadi Hani, Vice President for the Middle East, Africa and Turkey, Avaya.

Avaya is a leading provider of digital transformation solutions. Last year, Avaya opened a local office to support Bahrain’s digital transformation efforts and meet growing demand for next-generation customer experience. Avaya’s presence in the Kingdom is also represented through strategic business partnerships with some of the most innovative companies in Bahrain.

Bahrain’s rapidly maturing IT industry means public and private-sector organizations are looking to leverage emerging technologies, including analytics, the Internet of Things and artificial intelligence, to play their part in Bahrain’s economic development.

Avaya GlobalConnect Ltd. formerly Tata Telecom was incorporated on August 19, 1986 at Mumbai. The company was promoted by Tata Industries Ltd. (TIL). It is one of India?óÔé¼Ôäós leading providers of enterprise communications solutions, offering converged communication solutions, contact center solutions, and unified messaging systems for enterprises. Already a market leader in contact center solutions with more than 50% market share, Avaya GlobalConnect Ltd. plans to become India?óÔé¼Ôäós leading provider of converged communications business solutions for enterprises. With 35 service centers spread around the country, the company provides solutions to some 6,000 customers, employs over 500 associates, and generates $87 million in annual revenues.

Avaya GlobalConnect is India?óÔé¼Ôäós leading intelligent communications solution provider delivering business solutions that help organizations accelerate revenue growth, increase market penetration, optimize operating costs and Improve employee productivity, by embedding communication in their business processes.

Avaya GlobalConnect is a subsidiary of Avaya Inc., a global leader in business communications. More than one million businesses worldwide including 90 percent of the FORTUNE 500?é?« use Avaya solutions for IP Telephony, Unified Communications (UC), and Contact Centers (CC).

In October of 2001, Tata Telecom, now Avaya GlobalConnect, signed on with SAP. By July of 2002, the company had its ERP system up and running. mySAP CRM capabilities for presales and lead management came online between October 2002 and March 2003.

Business area of the company:

Products offered by Avaya:

• Avaya Communication Servers & Gateways – The Avaya IP600 Internet Protocol Communications Server delivers reliability and full–feature functionality to the customer's entire enterprise, by combining voice, fax/messaging, data, and Internet traffic – onto a powerful IP network.
• Avaya Communication Manager– Communication Manager delivers on the promise of IP by offering a no compromise approach to convergence in terms of reliability and functionality. Designed to run on a variety of Media Servers, Communication Manager provides centralized call control.   
• Digital Phones– With their sleek, global styling and user interface, and availability in white or gray, these telephones look great in any location. There are a variety of 6400 Series models that can meet customers' specific requirements and deliver exceptional benefits to their business. 
• Unified Access
• Conferencing and collaboration
• Messaging– Messaging provides a single point of access to all message types – voice mails, electronic mails or faxes, from virtually any communication device. Video Conferencing & Applications

The company provides Solutions for:

• Hospitality
• Insurance
• Banking
• Mutual Fund
• Securities
• SME Solutions

Awards/Achievements:

• Avaya Unified Communications Solutions have been certified as Green solutions by Meircom, an independent product testing organization. In its report of November 2008, Miercom says ?óÔé¼?ôBased on our hands–on testing and Verified representations made by Avaya, Miercom confirmed that the Avaya solution is designed to provide an effective and environmentally sound communications solution?óÔé¼?Ø.
• Avaya GlobalConnect has been recognized as the ?óÔé¼?ôBest Enterprise Solution Provider Company?óÔé¼?Ø at the INFOCOM CMAI National Telecom Awards 2009
• Avaya GlobalConnect won the Best Employer award at Sunday Indian Mega Excellence Awards 2009
• Avaya GlobalConnect has once again won the Frost & Sullivan Market Leadership Award for Enterprise Telephony as well as Contact Center Applications for the year 2008.  This is Avaya GlobalConnect?óÔé¼Ôäós seventh consecutive win.
• Avaya GlobalConnect has been awarded the best UC  solutions company by VAR India for 2008
• Miercom and Nemertes Research, recognized Avaya UC enterprise solutions for providing top–line qualities. The awards were presented at VoiceCon, San Francisco 2008.
• In India, Avaya GlobalConnect is the undisputed market leader as per IDC?óÔé¼Ôäós India Unified Communications Market Program.
• Avaya GlobalConnect awarded the best Unified Communications solutions company by VAR India.
• Avaya GlobalConnect wins VARIndia Brand of  Excellence Award 2008
• Frost & Sullivan?óÔé¼Ôäós India ICT Awards

<p>Avaya Connect will enable channel partners to grow their businesses by expanding financial benefits, enhancing technical, marketing and sales support and providing a highly effective, simplified training and certification program. The global framework also recognizes the needs of different types of partners – from system integrators and services providers to small and mid-size business resellers – and addresses them appropriately.
“The idea is simple. By building stronger connections with our partners and enabling them to be successful, we can reach farther to better serve customers,” said Chee Heng Loon, Managing Director, Channels and Alliances, Avaya Asia Pacific. “Avaya Connect fundamentally helps drive consideration and closure of Avaya solutions, enables our partners to engage more customers with our innovative products and services portfolio, and provides customers better choices to move their businesses forward.”
On November 10, Avaya will launch the Avaya Virtual Partner Conference, an event that will offer a combination of on-demand training, live question and answer sessions and key reference materials. The conference is designed to provide Avaya’s global partners with in-depth details on Avaya’s business strategies and product/service roadmaps, and information on critical tools to Improve partner effectiveness.</p>
<p>Serious Rewards, Greater Simplification, More Support
The new Avaya Connect program includes a number of financial enhancements and benefits for channel partners, including tiered global discounts, new business incentive programs to help drive growth and funding to help Improve vendor and partner consideration, market coverage and closure rates.
At the same time, Avaya simplified a number of critical program elements and transaction processes so partners can respond more quickly to opportunities. For example, Avaya trimmed its pricing model into a single, global price list to make it easier for customers partners to understand and faster for partners to develop quotes. The new program transitions from using post-sales rebates to providing point of sale credits, which reduces processing time to seconds. In addition, Avaya Connect streamlines the new partner application process to allow completion in under two hours.
Partners also have access to a broader range of marketing support services and comprehensive, technical and design resources.</p>
<p>Training and certification
The new Avaya Connect training model saves partners both time and money while improving their ability to build technical skills in Avaya solutions and services. The new model shifts from product-based training to solutions-based training focused on Unified Communications, Contact Center and Small and Midsize Business solution lifecycles - from design to sales, integration and maintenance. This comprehensive approach enables partners to better meet the customers’ needs today and into the future.
The new training program has been streamlined from nearly 70 learning and certification tracks to six solutions-based tracks, significantly reducing the time and complexity needed to achieve credentials. The curriculum for each path has been both optimized and condensed to minimize participants’ time away from the job. In some cases, the time commitment is decreased by up to 50 percent. In addition, under the new program, more instructor-led and virtual classes offered world-wide allow participants to study with an instructor and interact with the latest remote lab technologies without requiring major travel.</p>
<p>Partner Level Certifications and Specializations
Avaya Connect simplifies partner requirements and processes for Platinum, Gold, Silver and Authorized levels and makes them more consistent across international theaters to enable partners to expand globally. As channel partners increase certification and competency levels and specializations, the Avaya Connect program offers higher benefits and discounts.
Avaya is also extending its Services Expert and Small and Medium Enterprise Expert specializations globally. These specializations recognize partners that have developed a strong services or small-mid-size enterprise practice. Both designations were previously only available in North America.
The new program also includes a Geographic Designation component to better support the needs of multinational customers and the partners who support them. Regional or global level designations will help these customers find the right partners for their needs, while taking advantage of centralized resources where it makes sense.</p>
<p>Avaya Connect will be globally operational on February 1, 2010 to enable existing partners to transition to the new program. The new global channel program will be announced in EMEA and APAC regions during their respective Partner Conferences in the coming months.
"The hallmarks of successful channel programs are consistency, simplicity and value for the channel," said Christine Tenneson, Research Director, Gartner. "Vendors who understand the needs of the channel and implement financial incentives, tools, and training programs for channel partners develop and strengthen relationships which ultimately lead to mutual success in the market."</p>
<p>About Avaya</p>
<p>Avaya is a global leader in enterprise communications systems. The company provides unified communications, contact centers, and related services directly and through its channel partners to leading businesses and organizations around the world. Enterprises of all sizes depend on Avaya for state-of-the-art communications that Improve efficiency, collaboration, customer service, and competitiveness. For more information please visit www.avaya.com.</p>
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