46150T certification - APSS Avaya Solutions for Midsized Customers Updated: 2023

Avaya, a leading global provider of next-generation business collaboration and communications solutions announced today the signing of an memorandum of understanding (MoU) with Dubai Silicon Oasis Authority (DSOA) to intend open its Middle East, Africa and Turkey training center in Dubai Silicon Oasis (DSO), the integrated free zone technology park

The memorandum was signed by Dr. Juma Almatrooshi, Executive Vice President - Commercial of Dubai Silicon Oasis Authority and Nidal Abou-Ltaif, Vice President of Middle East, Africa and Turkey, Avaya at DSOA’s pavilion in Gitex Technology Week 2012 – Zabeel Hall – B20 in the presence of Dr. Mohamed Al Zarooni, Vice Chairman and CEO of DSOA and Michael Bayer, president EMEA, Avaya.

The dedicated training centre within DSO will feature Avaya’s latest video and networking products, which address the challenges businesses face in delivering superior customer sales and service experiences in a multimedia world. Partners and enterprises from the Middle East, Africa and Turkey region will be able to use the centrally located facility to increase their knowledge of Avaya video, networking and midmarket technologies, while obtaining industry certifications on new communications solutions.

Dr. Almatrooshi said: “Avaya has been one of our main partners since the inception of Dubai Silicon Oasis. Today’s memorandum signing of future hosting Avaya’s new regional training centre is yet another testimony of the strategic role the technology park plays in attracting high-end technology players. It also validates our role as an active partner to all companies operating out of DSO.” 

“We are confident that this training center will allow industry professionals to benefit from Avaya’s presence in the technology park while gaining from their latest industry solutions,” He added.

Nidal Abou-Ltaif said: “Dubai Silicon Oasis is the ideal location to open Avaya’s dedicated training facility in the Middle East, Africa, and Turkey region, as it is the region’s primary hub for technology innovation. We will enhance the training center in the coming years as demand for the latest video and networking solutions in the region continues to increase. As Avaya technology is widely used by tenants of DSOA, the launch of this centre delivers considerable value for both organisations.”

As the adoption of video and networking services among enterprises in the Middle East grows, Avaya is committed to investing further resources and training programs into the DSO center. As well as providing partners and customers with the opportunity to experience the latest Avaya solutions as they become available in the region, the new training centre will offer access to a wide range of Avaya learning programs and certifications.

Avaya is also among the largest exhibitors at GITEX 2012 in Zabeel Hall ZC-20, showcasing a range of solutions including its latest IP communications offerings.

Avaya (NYSE: AVYA), a global leader in solutions to enhance and simplify communications and collaboration, today announced it is already a Niche Player in the 2020 Gartner Magic Quadrant for Meeting Solutions. Gartner defines ‘Meeting Solutions’ as offerings that “blend communications, collaboration and content sharing to enable virtual meeting scenarios to satisfy a variety of use cases.”

Avaya Spaces™, a video meeting and collaboration app that was launched earlier this year to meet the needs of a work-from-anywhere world, has modern user experience, strategic partnerships, and global geographic reach. Avaya Spaces is an all-in-one video meeting and collaboration app for the digital workplace that changes the way work gets done in nearly 100 countries. Avaya Spaces helps businesses, schools, governments and other organizations to bring together distributed groups of people instantly with immersive work spaces where they can message, meet, share content, manage tasks and collaborate in the cloud.

“The explosive growth of video conferencing and the proliferation of platforms has created the need for easier to use, all-in-one solutions that Strengthen collaboration and reduce the fatigue of too many apps,” said Simon Harrison, Senior Vice President and Chief Marketing Officer, Avaya. “Customers and employees need the right tools to elevate their work-from-anywhere experience, as well as a fundamental shift in thinking when it comes to using those tools - moving away from the idea of ‘just’ video meetings to collaborative, cloud-based work spaces. Avaya Spaces enables businesses to excel at the usual day-to-day tasks, but also the unplanned and new-priority work that arrives nearly every moment of every day. For Avaya, being named in the 2020 Gartner Magic Quadrant for Meeting Solutions once again is indicative of the progress we continue to make in customer-led innovation.”

Avaya Spaces has seen significant growth since its introduction, and has been an especially important solution for organizations addressing the challenges of COVID-19. At the peak of the pandemic, Avaya Spaces was offered for free to enable companies, schools, governments and organizations of all kinds to adapt to remote work and collaborate, stay connected and be productive while keeping employees safe. As a result, Avaya Spaces video traffic increased up to 2500 percent during the pandemic.

Avaya also recently announced a relationship with NVIDIA that brings a new level of market-defining, AI-powered meeting capabilities to Avaya Spaces, helping increase the impact and value of visual, audio and collaborative experiences. Avaya Spaces is offered with Avaya OneCloud™ Subscription, as well as on a standalone basis.

More than 130,000 customers around the globe rely on Avaya to reliably deliver secure, intelligent connections for their customers and employees, including 90 percent of the Fortune 100. Avaya has been named an April 2019 Customers’ Choice for Unified Communications, and Avaya Spaces was  reviewed by customers from a wide range of industries[2]:

• "Why Have Teams When You Could Have Spaces? Using Avaya Spaces has been great during the covid lockdown period, keeping interactive with colleagues over video calls and being able to eadily collaborate and share files with them too."
   
• “As my business is becoming global, I have suppliers and customers in many parts of Middle East, Asia and Europe. Avaya spaces made collaborating with my suppliers unimaginably easier! As with dealing with customers, their messages can come across more accurate as I communicate with them "face to face" with so much ease.”
   
• “A Nicely Built Platform For Meeting New Normal Of Tomorrow. [We had] been really struggling hard during this pandemic situation to mange the day to day operation and [Avaya] Spaces has really gave a direction how to run our day to day operation the platform. It’s a very thoughtfully built product.”
   
• "We used lot of collaboration software and tools hereinafter we are using Avaya Spaces collaboration tool and this is amazing in terms of the functionality and specifications. Overall superb."
   
• "It [Avaya Spaces] has been a wonderful experience, the user interface is very friendly and easy to use. the support given is timely and accurate."
   

To learn more about Avaya and Gartner’s October 2020 Magic Quadrant for Meeting Solutions, please click here.

Manama, Bahrain: Batelco, part of the Beyon Group, has been recognized as the ‘Government Solutions Partner of the Year’ by Avaya, a global leader in business communications software, systems and services.

The Avaya Partner Awards celebrate the role that Avaya’s partners have played in driving  their success. The Government Solutions Partner of the Year award reflects Batelco’s focused efforts in delivering products and solutions that caters to government entities in Bahrain. The award was accepted by Batelco Enterprise General Manager Abdulla Danesh during a ceremony held at Avaya’s stand at GITEX.  

Commenting on the occasion, Mr. Danesh said: “We are proud to receive the ‘Government Solutions Partner of the Year’ award from Avaya. At Batelco, we value our longstanding relationship with Avaya and appreciate their efforts and commitment that ensures we can provide the latest technologies for our customers, empowering them to further boost their businesses.”

President of Avaya International Nidal Abou Ltaif who presented the award to Batelco said, “We congratulate Batelco, our long-term partner on winning the partner of the year award for government solutions. At Avaya we are committed to helping our partners deploy technology that improves customer experiences.”                                                                                                                     

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This press release has been issued by Beyon Corporate Communications & Sustainability Department. For further information, please contact Public.Relations@beyon.com

About Batelco

Batelco, part of the Beyon Group, is the leading telecommunications solutions provider in the Kingdom of Bahrain.

Batelco serves the government, enterprise, consumer, and global markets in one of the most competitive environments in the MENA region. The Company’s comprehensive portfolio includes mobile, internet, data, cloud services, and Data Center solutions from the Company’s Tier III certified facilities.

www.batelco.com

About Avaya

Avaya is a leading provider of solutions that enable customer and team engagement across multiple channels and devices for better customer experience, increased productivity and enhanced financial performance. Its world-class contact center and unified communications technologies and services are available in a wide variety of flexible on-premises and cloud deployment options that seamlessly integrate with non-Avaya applications. The Avaya Engagement Environment enables third parties to create and customize business applications for competitive advantage.  Avaya’s fabric-based networking solutions help simplify and accelerate the deployment of business-critical applications and services. 

www.avaya.com/uk/

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