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Exam Code: 300-810 Practice exam 2022 by Killexams.com team
300-810 Implementing Cisco Collaboration Applications (CLICA)

300-810 CLICA
Certifications: CCNP Collaboration, Cisco Certified Specialist - Collaboration Applications Implementation
Duration: 90 minutes

This exam tests your knowledge of collaboration applications, including:
- Single sign-on
- Cisco Unified IM and Presence
- Cisco Unity Connection and Cisco Unity Express
- Application clients

Exam Description
The Implementing Cisco Collaboration Applications v1.0 (CLICA 300-810) exam is a 90-minute exam associated with the CCNP Collaboration and Cisco Certified Specialist - Collaboration Applications Implementation certifications. This exam tests a candidate's knowledge of collaboration applications, including single sign-on, Cisco Unified IM and Presence, Cisco Unity Connection, Cisco Unity Express, and application clients. The course, Implementing Cisco Collaboration Applications, helps candidates to prepare for this exam.

15% 1.0 Single Sign-On (SSO) for Collaboration Applications
1.1 Describe these types of SSO as they relate to Collaboration
1.1.a Smart card
1.1.b Integrated Windows AD
1.1.c Kerberos
1.2 Describe the SAML SSO login process flow in the context of Cisco Collaboration solutions
1.3 Describe these components of SAML 2.0 and later
1.3.a Assertion
1.3.b Protocol
1.3.c Binding
1.3.d Profiles
30% 2.0 Cisco Unified IM and Presence
2.1 Configure Cisco Unified Instant Message and Presence on premises
2.1.a High availability
2.1.b Calendar integration
2.1.c Apple Push Notification Service
2.1.d Persistent chat
2.1.e Federation configuration (XMPP and SIP)
2.1.f Centralized Cisco Unified IM&P
2.2 Troubleshoot Cisco Unified IM&P on premises
2.2.a XMPP
2.2.b High availability
2.2.c Calendar integration
2.2.d Apple Push Notification Service
2.2.e Persistent chat
2.2.f Federation configuration (XMPP and SIP)
30% 3.0 Cisco Unity Connection and Cisco Unity Express
3.1 Configure these in Cisco Unity Connection
3.1.a Call handlers
3.1.b Voicemail transfers and greetings
3.1.c Routing rules
3.1.d Distribution lists
3.1.e LDAP integration
3.2 Troubleshoot these in Cisco Unity Connection
3.2.a Call handlers
3.2.b Voicemail transfers and greetings
3.2.c Auto-Attendant
3.2.d Routing rules
3.2.e MWI
3.3 Implement toll fraud prevention
3.4 Troubleshoot Cisco Unity Connection integration options with Cisco Unified Communications Manager
3.5 Describe digital networking in multicluster deployments in Cisco Unity Connection
3.6 Configure Cisco Unity Express integration to Cisco Unified Communications Manager Express
3.6.a Basic call handler scripting (Auto-Attendant)
3.6.b Voicemail management
3.6.c MWI
3.6.d User management
3.7 Troubleshoot Cisco Unity Express integration to Cisco Unified CME
3.7.a Basic call handler scripting (Auto-Attendant)
3.7.b Voicemail management
3.7.c MWI
3.7.d User management
25% 4.0 Application Clients
4.1 Configure DNS for service discovery
4.2 Troubleshoot service discovery
4.3 Configure Jabber client installation switches
4.4 Troubleshoot Cisco Jabber Instant Messaging and Presence
4.5 Troubleshoot Cisco Jabber phone control
4.6 Troubleshoot Cisco Jabber voicemail integration
4.7 Troubleshoot certificate validation for Jabber clients
4.8 Describe the Cisco Unified Attendant Console Advanced integration

Implementing Cisco Collaboration Applications (CLICA)
Cisco Collaboration Free PDF
Killexams : Cisco Collaboration Free PDF - BingNews https://killexams.com/pass4sure/exam-detail/300-810 Search results Killexams : Cisco Collaboration Free PDF - BingNews https://killexams.com/pass4sure/exam-detail/300-810 https://killexams.com/exam_list/Cisco Killexams : The 10 Hottest Collaboration Tools Of 2022

Networking News

Gina Narcisi

Collaboration industry mainstays Cisco and Zoom make this year’s list of the hottest collaboration tools, as do a slew of certified that come armed with UCaaS, contact center and videoconferencing offerings.

Work From Everywhere

Hybrid work has necessitated a shift in meeting styles to include a mix of in-office attendees and remote employees. It’s a mix that’s not changing. In fact, unified communications collaboration revenue, including videoconferencing software and cloud services, had increased 10.2 percent annually by mid-2022 and Unified Communications as a Service (UCaaS) revenue, including hosted voice, grew 17 percent year over year. Revenue for enterprise videoconferencing room endpoints for larger spaces increased 15.6 percent during the third quarter of 2022 year over year and huddle room endpoint revenue increased 24.7 percent year over year by September 2022, according to a report from research firm IDC.

These offerings are underpinning many a hybrid work environment today. Leading collaboration players such as Microsoft with Teams, Zoom Video Communications and Cisco Systems with Webex emerged as the frontrunners in this space nearly three years ago, but many UCaaS and videoconferencing certified quickly came to the table with their own offerings packed with capabilities to help keep teams connected. At the same time, emphasis on Contact Center as a Service (CCaaS) is increasing at a time when hybrid work is king, and boutique CCaaS providers are partnering with larger collaboration and UCaaS providers to create a platform approach to communications for internal and external use for businesses.

From the largest collaboration and videoconferencing leaders to the UCaaS and contact center certified that have been building out their platforms with new features for enterprises and SMBs alike, here are 10 of the hottest collaboration tools of 2022.

* 8x8 Conversation IQ

* Avaya Cloud Office

* Cisco Webex Go

* Google Workspace

* GoTo Connect

* Intermedia Unite

* NWN Carousel Office Collaboration Room-as-a-Service

* Microsoft Teams

* Qumu Live

* Zoom Phone

Gina Narcisi

Gina Narcisi is a senior editor covering the networking and telecom markets for CRN.com. Prior to joining CRN, she covered the networking, unified communications and cloud space for TechTarget. She can be reached at gnarcisi@thechannelcompany.com.

Tue, 06 Dec 2022 01:32:00 -0600 en text/html https://www.crn.com/news/networking/the-10-hottest-collaboration-tools-of-2022
Killexams : Cisco simplifies hybrid work No result found, try new keyword!Director of Collaboration Business, Cisco Middle East and Africa. Apple’s Continuity Camera is a new feature in macOS Ventura that enables Mac customers to use their iPhone as a webcam. Tue, 29 Nov 2022 22:21:00 -0600 text/html https://www.itp.net/solutions/cisco-simplifies-hybrid-work Killexams : Cisco new integrations increase flexibility of hybrid work

Cisco has revealed new integrations between its Collaboration platform Webex and Apple technologies to provide people more flexibility in their hybrid work.

As more businesses build long-term hybrid work strategies, Webex aims to provide in-office, remote and hybrid workers with the intuitive collaboration tools they need.

The first integration is Mobile Camera Share, which allows iPhone and iPad users to share content from the rear-facing or front-facing camera via the Webex Meetings mobile app and annotate over what they are seeing. With next generation videoconferencing, users can write, draw, and add shapes, in real-time and simultaneously in their meetings. This industry-first innovation enables frontline workers to collaborate more effectively by leveraging the high-quality video capture capabilities of Apple devices.

Architects, engineers, or construction workers can share job site progress with clients in real-time, instead of sending static images or screenshots. Another potential use case is for a technician to show the equipment in a factory, data center or field location with a help center team, who can write and draw instructions on the live feed to avoid any misunderstandings. Experts can see everything as if they were together in the room, noting their input onscreen where exactly corrections or changes should be made.

“Today, people across the Middle East expect flexibility when it comes to work. True hybrid work means being empowered to use your favorite devices to work seamlessly in the office, at home and everywhere in between. The latest collaboration solutions from Webex signify another step towards empowering workforces with greater choice and beyond the office,” said Ahmad Zureiki, Director of Collaboration Business, Cisco Middle East and Africa.

Apple’s Continuity Camera is a new feature in macOS Ventura that enables Mac customers to use their iPhone as a webcam. Webex users can use the camera system on iPhone to unlock powerful video effects like Center Stage, Portrait mode, and Studio Light. In addition, Webex supports Desk View in macOS Ventura, which acts like an overhead camera without the need for complicated equipment, showing the user’s face and desk simultaneously — great for creating demos, instructional videos, drawing on paper, and more.

These integrations are a testament to Webex’s commitment to making collaboration even easier. Collaborating with Apple technology and putting the power of choice in the hands of hybrid workers builds on the momentum over the course of the year.

 

Wed, 30 Nov 2022 03:31:00 -0600 en text/html https://www.albawaba.com/business/cisco-new-integrations-increase-flexibility-hybrid-work-1500763
Killexams : Cisco updates SD-WAN to simplify provisioning, management

Cisco is set to unveil a new edition of its SD-WAN software that will extend the system’s reach and include new management capabilities.

Among the most significant enhancements to Cisco SD-WAN release 17.10, expected in December, is the ability to use Cisco SD-WAN Multi Region Fabric (MRF) support with existing Software Defined Cloud Interconnect (SDCI) systems to significantly expand the reach and control of the SD-WAN environment. 

MRF lets customers divide their SD-WAN environments into multiple regional networks that operate distinctly from one another, along with a central core-region network for managing inter-regional traffic, according to Cisco. 

SDCI technology is used to link enterprise resources to a variety of cloud, network, and internet service providers. Cisco customers could use SDCI with their SD-WAN deployments in the past but not MRF.

By combining the two technologies and using the Cloud OnRamp Multicloud Interconnect Gateway in Cisco SD-WAN software, customers can now set network, configuration and security policies across a wide variety of locations from a central site. Cisco’s SD-WAN Cloud OnRamp links branch offices or individual remote users to cloud applications such as Cisco’s Webex, Microsoft 365, AWS, Google, Oracle, Salesforce and more.

Customers can now assign regions and roles to SD-WAN edges deployed within SDCI infrastructure, and they can segment MRF regions into multiple sub-regions and share border routers between these sub-regions, allowing for better redundancy and failover-centric network designs, according to John Joyal, senior manager, product and solutions marketing with Cisco's enterprise SD-WAN and routing group. (Joyal wrote a blog about Cisco's SD-WAN MRF enhancements.)

Copyright © 2022 IDG Communications, Inc.

Mon, 05 Dec 2022 12:57:00 -0600 en text/html https://www.networkworld.com/article/3681657/cisco-updates-sd-wan-to-simplify-provisioning-management.html
Killexams : Cisco to gauge user experience with its cloud-management service

Cisco is taking steps to better control the performance and observability of cloud-based enterprise applications.

At the AWS re:Invent conference this week, Cisco said it has added a feature called business transaction insights to its AppDynamics Cloud system so it can more easily track performance of applications running on the AWS Cloud including on Kubernetes, microservices, and other AWS infrastructure.

Available since June, AppDynamics Cloud is a cloud-native service designed to observe applications and take action to remediate performance problems. It is built on OpenTelemetry, an emerging standard for data collection that helps to visualize and measure application performance from multiple data sources, said AppDynamics Executive CTO Gregg Ostrowski.

AppDynamics Cloud ingests metrics, events, logs, and traces generated from the enterprise environment—including network, databases, storage, containers, security, and cloud services—to make sense of the current state of the entire IT stack all the way to the end user. Actions can then be taken to optimize costs, maximize transaction revenue, and secure user and organizational data.

The system uses AI and machine learning to correlate information from across different domains to better understand application performance and infrastructure dependencies, and to quickly identify problems. The system also supports analytics to help understand why things are not working optimally and to predict when problems will occur.

AppDynamics Cloud supports cloud-native, managed environments on Amazon Web Services (AWS), and is expected to expand to include Microsoft Azure, Google Cloud Platform, and other cloud providers.

Copyright © 2022 IDG Communications, Inc.

Fri, 02 Dec 2022 01:45:00 -0600 en text/html https://www.networkworld.com/article/3681096/cisco-to-gauge-user-experience-with-its-cloud-management-service.html
Killexams : Cisco’s Chuck Robbins On XaaS: We ‘Realized We Weren’t As Operationally Ready’

Networking News

Gina Narcisi

‘Cisco’s got some ground to cover, but it’s really about the long game. While you can argue they are late to market, we believe that they’re going to be able to learn from the lessons of all their competitors and come out with even stronger products,’ one Cisco partner tells CRN about the company’s as-a-service drive.

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Customers are looking for different ways to acquire the IT they need, including buying in an as-a-service model to save some capital, but Cisco has faced a few accurate hindrances to as a service, according to the company’s executives.

For the San Jose, Calif.-based tech giant, supply chain constraints have been an ongoing obstacle to the Everything-as-a-Service (XaaS) trend because Cisco and its partners couldn’t deliver the equipment that’s part of as-a-service offers, specifically, its Cisco Plus strategy.

“And then we also realized we weren’t as operationally ready,” Cisco CEO Chuck Robbins told analysts regarding the company’s XaaS push at Cisco Partner Summit 2022 earlier this month.

Many customers interpreted the launch of Cisco Plus as just a different way to finance IT — a “fancy lease” — versus a true XaaS model, said Neil Anderson, area vice president of cloud and infrastructure solutions for Maryland Heights, Mo.-based Cisco Gold partner World Wide Technology (WWT).

But channel partners want to put vendor XaaS offerings “under the hood” and built their own services on top of the stack to create a turnkey offering for their end customers. Customers, on the other hand, often want to have the option to manage some of their own IT, Anderson said.

“Part of the problem in getting to a true as-a-service model, as a utility, is that most customers still want some form of co-management. They don’t want somebody to just do everything for them and they have no visibility into it. They want a portal where they can see how things are going, maybe touch a few things. So, this idea of co-management, I think, is going to be really important for network as a service,” he said.

[Related: Cisco’s X Factor: How Chuck Robbins Is Taking Partners Into The Future ]

WWT is seeing this prerequisite across the board — not just in networking, but also in the collaboration space. The firm is seeing more RFPs with a requirement for managed services. “That allows the partner to add an additional layer of value to it so it’s not just a resell lead, it’s [giving] the partner some skin in the game long term,” said Joe Berger, area vice president of Digital Experiences for WWT.

Cisco Channel Chief Oliver Tuszik told CRN in an interview that the company is focused on enabling customers to buy and consume the Cisco portfolio in an as a service motion if that’s how they’d like to buy, and for more partners to sell in an as a service model.

“Our strategy must be that we allow our customers, wherever they are in the world, to buy whatever Cisco has in his portfolio in an as a service or managed motion,” Tuszik said.

But the as-a-service effort goes beyond products. It’s about building out Cisco’s Provider partner role the company introduced in 2021 within its Global Partner Program, he said, a role built with the MSP partner in mind and recognizes partners based on their investment in managed services and as-a-service solutions. As the managed services business has taken off, Cisco has since upped its investments in Provider partners with predictable pricing, deal registration for managed services, more flexible consumption options, dedicated investment and business development funds, technical support enablement, and co-marketing, the company said.

Cisco is also building more modular programs and new incentive schemes, Tuszik said. “We are incentivizing our people to sell partner-managed services,” he told CRN. “We’re paying our sales team more if they sell a partner-managed service — 50 percent more,” he added.

At Partner Summit 2022, the tech giant revealed it had tripled the number of staff working on service creation motions with partners, as well as a 1.5x payout multiplier to support the growth of partner-managed SD-WAN, Secure Access Service Edge (SASE), and full-stack observability offers.

Companies like HPE and Cisco are turning to partners during this time of resource constraints and talent shortages to learn more about what the channel can offer by way of managed services and what they can take off the vendors’ hands. Customers are looking for “cloud-like” IT experiences that are more automated and that also encompass on-premises tech environments for customers grappling with requirements that prevent them from going all-in on cloud, like data sovereignty. There’s where Cisco Plus fits in, said CJ Metz, vice president of Modern Infrastructure for Irvine, Calif.-based Cisco Gold Partner Trace3.

Trace3 also partners with HPE. Metz said that the major differentiator for HPE GreenLake has been in how the company shifted its entire focus to support its as a service strategy, including executive compensation, sales compensation and the support structures that underpin it. “[HPE] just has had more time to take more risks, to learn the hard lessons,” he said.

Cisco, he added, has been forthcoming to partners about its need to catch up. “Cisco’s got some ground to cover, but it’s really about the long game. While you can argue they are late to market, we believe that they’re going to be able to learn from the lessons of all their competitors and come out with even stronger products.”

For Cisco’s part in becoming more operationally ready for XaaS, Robbins told analysts: “I think over the next 6 to 12 months, you’ll see a lot of progress on this front.”

In the meantime, Cisco already has many as-a-service offers on the market today by way of their channel partners, the CEO added.

“We’ve got stuff going in the cloud marketplaces that we didn’t have before, we’ve got partners delivering as a service today and we’ve got the SASE [Cisco Plus Secure Connect Now] offer out there,” Robbins said. “There’s a few things we need to do, but there’s an awful lot offers that are out there today for customers.”

Cisco doesn’t specifically break out revenue related to its Cisco Plus strategy, but the company’s most accurate fiscal quarter that ended Oct. 29 saw software subscription revenue climb 11 percent year over year.  

Gina Narcisi

Gina Narcisi is a senior editor covering the networking and telecom markets for CRN.com. Prior to joining CRN, she covered the networking, unified communications and cloud space for TechTarget. She can be reached at gnarcisi@thechannelcompany.com.

Wed, 30 Nov 2022 08:56:00 -0600 en text/html https://www.crn.com/news/networking/cisco-s-chuck-robbins-on-xaas-we-realized-we-weren-t-as-operationally-ready-
Killexams : Cisco lays foundation for accelerated partner growth in A/NZ

Cisco is preparing for a year of solid partner growth following 12 months of internal investments and enhancements, ramping up lifecycle efforts as security and collaboration opportunities accelerate across Australia and New Zealand (A/NZ).

With customer experience (CX) a leading priority -- dovetailing into software and recurring revenue growth -- the vendor has focused on in-house additions to lay the foundation for future profitability via the channel, with distribution expected to assume greater responsibility in the process.

“We’ve spent the past 12 months structuring ourselves for growth and investing in the right internal capabilities to help partners be successful,” said Rodney Hamill, managing director of Partner and Routes to Market Sales across A/NZ at Cisco.

“We have Kelly Sabo leading distribution, Emma Harris driving our growth team, Mary Armstrong supporting our partners and Fiona Hodges heading our enterprise agreements and buying activities with partners -- we have a strong and settled team, backed by increased invested in our software and CX offerings.”

The addition of Hodges -- who joined the vendor nine months ago -- in particular signals a change in approach for Cisco in relation to CX, as the technology giant becomes more purposeful in driving channel engagement.

“This is a new role and a big position for us,” Hamill outlined. “Fiona is leading our efforts helping partners focus on Cisco Enterprise Agreements [EA], enablement, simplification and navigating the vendor machine.