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300-535 Automating Cisco Service Provider Solutions (SPAUTO)
Test Detail:
The Cisco 300-535 exam, also known as "Automating Cisco Service Provider Solutions (SPAUTO)," is a certification exam that validates the knowledge and skills of professionals in automating Cisco service provider solutions. The exam focuses on various aspects of network automation, programmability, and orchestration in the context of Cisco service provider environments. This description provides an overview of the 300-535 exam.
Course Outline:
The course for the Cisco 300-535 exam covers a wide range of courses related to automating Cisco service provider solutions. The course outline may include the following:
1. Introduction to Network Automation and Programmability:
- Understanding the fundamentals of network automation
- Exploring network programmability concepts and tools
- Introduction to Cisco service provider solutions
2. Cisco Network Automation Framework:
- Overview of Cisco network automation architecture
- Understanding the components of Cisco Network Services Orchestrator (NSO)
- Exploring Cisco Network Services Orchestrator (NSO) architecture and features
3. Network Automation Tools and Technologies:
- Understanding YANG data models and NETCONF protocol
- Exploring REST APIs and JSON/XML data formats
- Introduction to model-driven telemetry and gRPC
4. Automating Service Provider Network Operations:
- Automating network device configuration and provisioning
- Implementing network service orchestration
- Understanding service assurance and network troubleshooting automation
5. Network Automation using Cisco NSO:
- Configuring and managing network devices using Cisco NSO
- Service modeling and template-driven deployments with Cisco NSO
- Advanced courses in Cisco NSO, such as service chaining and device synchronization
Exam Objectives:
The 300-535 exam objectives cover the following areas:
1. Network Automation and Programmability Fundamentals
2. Cisco Network Automation Framework
3. Network Automation Tools and Technologies
4. Automating Service Provider Network Operations
5. Network Automation using Cisco NSO
Exam Syllabus:
The exam syllabus for the 300-535 exam includes specific courses within each of the exam objectives mentioned above. It may cover areas such as:
- Understanding network automation concepts, tools, and technologies
- Exploring Cisco network automation frameworks and architectures
- Configuring and managing network devices using Cisco NSO
- Implementing service orchestration and automation in service provider environments
- Leveraging REST APIs, YANG models, and other programmability technologies
- Implementing model-driven telemetry and gRPC for network monitoring and analytics
Automating Cisco Service Provider Solutions (SPAUTO) Cisco Automating mission
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Automating Cisco Service Provider Solutions (SPAUTO)
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QUESTION 51
Refer to the exhibit. Which HTTP authentication mechanism is being used?
A. simple
B. basic
C. OAuth
D. token
Correct Answer: B
Section: Automation and Orchestration Platforms
QUESTION 52 Which statement describes the Cisco ESC core
engine component?
A. It interacts with the top orchestration layer using the REST and NETCONF/YANG NB APIs.
B. It can be configured for high availability and cluster mode.
C. It performs monitoring based on several monitoring methods.
D. It manages transactions, validations, policies, workflows, VM state machines, and rollbacks.
Correct Answer: D
Section: Automation and Orchestration Platforms
QUESTION 53
Refer to the exhibit. The ncclient Python script is captured from the ncclient import manager. Which configuration on the Cisco IOS XE device is the script used to enable?
A. router ospf 100 router-id
1.1.1.1 network 10.1.1.0 0.0.0.3
area 0 B. router ospf 100 network
10.1.1.0 0.0.0.3 area 0 C. router
ospf 100 router-id 10.1.1.0
network 1.1.1.1 0.0.0.3 area 0 D.
router ospf 100 router-id 1.1.1.1
Correct Answer: A
Section: Automation and Orchestration Platforms
QUESTION 54
An engineer just completed the installation of Cisco NSO and all of its components. During testing, some of the services are not working properly. To resolve the issue, the engineer started undeploying service instances. What can this
cause?
A. It removes the service configuration from the network device only.
B. It removes the service configuration from the network and NSO.
C. It removes the service configuration from NSO only.
D. It runs the service code again when the device is out of sync.
Correct Answer: B
Section: Automation and Orchestration Platforms
QUESTION 55
What is an interior YANG data node that exists in at most one instance in the data tree and has no value?
A. listing node
B. tree node
C. container node
D. leaf node
Correct Answer: C
Section: Automation and Orchestration Platforms
QUESTION 56
Which statement describes an asynchronous API communication?
A. Asynchronous communication waits for a response.
B. Synchronous communication is with a central orchestrator.
C. It is not necessary to wait for availability of a resource.
D. An application can freeze if there is no response from a request.
Correct Answer: C
Section: Automation and Orchestration Platforms
QUESTION 57
Refer to the exhibit. Which two configuration leaves in this YANG model are optional? (Choose two.)
A. last-change
B. oper-status
C. type
D. enabled
E. mtu
Correct Answer: AE
Section: Automation and Orchestration Platforms
QUESTION 58 Which is a format used for the YANG JSON
content-type header?
A. application/vnd/yang.data+json
B. application/vnd.yang.data+json
C. application/yang.data.json
D. application/vnd.yang.data json
Correct Answer: B
Section: Automation and Orchestration Platforms
QUESTION 59
Refer to the exhibit. What are the two outcomes when the RESTCONF POST code is implemented? (Choose two.)
A. A new VPN endpoint to a VPN is added.
B. An L3VPN endpoint to a VPN is replaced.
C. An L3VPN endpoint to a VPN is merged.
D. A new L3VPN endpoint to a VPN is added.
E. An L3VPN endpoint to a VPN is updated.
Correct Answer: DE
Section: Automation and Orchestration Platforms
QUESTION 60 What are two advantages of using Python virtual
environments? (Choose two.)
A. They allow for multiple Python projects to use different versions of the same dependency without conflict.
B. They allow multiple Python applications to share virtual memory between subprocesses.
C. They allow for isolated environments where each can use a different version of Python.
D. They allow for all Python projects to utilize the same set of shared dependencies.
E. They allow for multiple virtual machines to share a single Python environment.
Correct Answer: AC
Section: Automation and Orchestration Platforms
Explanation
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https://killexams.com/exam_list/CiscoCisco leans on partners, blueprints for AI infrastructure growth
Cisco has a variety of new partnerships and programs aimed at helping enterprises build AI-ready infrastructure.
Cisco is taking a collaborative approach to helping enterprise customers build AI infrastructures.
At its latest partner summit, Cisco talked up a variety of new programs and partnerships aimed at helping enterprises get their core infrastructure ready for AI workloads and applications.
"While AI is driving a lot of changes in technology, we believe that it should not require a wholesale rethink of customer data center operations," said Todd Brannon, senior director, cloud infrastructure marketing, with Cisco's cloud infrastructure and software group.
As AI projects move from science projects in an organization's backroom to mission-critical applications, enterprise infrastructure and operations teams are being challenged because they are dealing with new workloads running on familiar infrastructure but with new requirements, Brannon said.
"The idea is that we want to help our customers deploy and manage AI workloads efficiently, find that right mix of acceleration, and not over provision or leave stranded resources or create new islands of operations," added Sean McGee, cloud & data center technology strategist with Cisco.
One of the ways Cisco intends to help customers is by offering a suite of validated designs that can easily be deployed as enterprise AI needs evolve.
The company recently announced four new Cisco Validated Designs for AI blueprints from Red Hat, Nvidia, OpenAI, and Cloudera to focus on virtualized and containerized environments as well as converged and hyperconverged infrastructure options. Cisco already had validated AI models on its menu from AMD, Intel, Nutanix, Flashstack and Flexpod.
The validated designs allow customers to use these models and fine tune what they want to do for their business, McGee said.
Cisco is building Ansible-based automation playbooks on top of these models that customers can use with Cisco's Intersight cloud-based management and orchestration system to automatically inject their own data into the models and build out repositories that can be used in their infrastructure, including at the edge of the network and in the data center, McGee said.
Cisco's Intersight package manages a variety of systems from Kubernetes containers to applications, servers, and hyperconverged environments from a single location.
"Utilizing Intersight and our systems stack, customers can deploy and manage AI-validated workloads," Brannon said. "The message is that we don’t want our customers and partners having to completely rethink the operation side, even though they’re having to rethink some things on the GPU provisioning side for AI, for example," Brannon said.
In addition, as Cisco gets feedback from its customers on AI-specific features or additional validated designs, it will augment Intersight with new features, Brannon said.
Also, over time these models will evolve as more data is used to tune them, and customers can easily adjust them to fit the needs of their enterprise infrastructure, McGee said. "Our partners, too, can utilize these models to significantly expand their services. [They can] really provide them a head start and relieve a lot of the engineering expense and time that they need to put these services together for customers."
A core component of the data center AI blueprint is Cisco's Nexus 9000 data center switches, which support up to 25.6Tbps of bandwidth per ASIC and "have the hardware and software capabilities available today to provide the right latency, congestion management mechanisms, and telemetry to meet the requirements of AI/ML applications," Cisco stated. "Coupled with tools such as Cisco Nexus Dashboard Insights for visibility and Nexus Dashboard Fabric Controller for automation, Cisco Nexus 9000 switches become ideal platforms to build a high-performance AI/ML network fabric."
Cisco has also published scripts so customers can automate specific settings across the network to set up this network fabric and simplify configurations, Cisco stated.
Tue, 14 Nov 2023 00:07:00 -0600en-UStext/htmlhttps://www.networkworld.com/article/1247274/cisco-leans-on-partners-blueprints-for-ai-infrastructure-growth.htmlCisco Networking Academy Helps Veterans With Career Transition Programs
Published 14 hours ago
Submitted by Cisco Systems, Inc.
Defense personnel are often unsung heroes—potentially putting their lives on the line to serve their communities. Giving back to those who choose to serve, or are transitioning out of the armed forces, is clearly the right thing to do. We’re proud that Cisco Networking Academy partners with organizations around the world looking after the unique needs of current and former military service people.
Training-up down under
Soldier On is a not-for-profit organization delivering support services that enable current and former Australian Defence Force personnel—and their families—to lead meaningful civilian lives. It does this by providing psychology support services, employment support, education programs, and community-building activities.
Amy Cooper, CEO of Soldier On, is particularly aware of those needs—her father-in-law and partner are respectively former and current Australian Defence Forces personnel. Amy also sits on the Royal Commission into Defence and Veteran Suicide reference committee, which gives her an even greater insight into the challenges facing current and former veterans and their families.
In Australia, a Royal Commission is a public hearing, independent of government, with broad powers to summon witnesses or seize documents and receive public submissions. The Royal Commission into Defence and Veteran Suicide was established in 2021 to inquire into systemic issues and risk factors relevant to veteran deaths by suicide, or other lived experience of suicide risk factors, and to provide a systemic analysis of the contributing factors. To date, the Commission has received more than 4,000 submissions.
Unique challenges
“One of the interesting pieces that have come out of the Royal Commission is the fact that around 80 percent of the veterans go on to have really successful civilian lives,” says Amy. “Unfortunately, 20 percent face really significant challenges.”
She says this is significant because an increasing number of service people are transitioning out of the armed forces. “Those numbers have traditionally tracked around the 5,000 mark,” she says. “This year it’s anticipated it will be closer to 7,000 people making that transition, and that number has risen over the last three years.”
“We’re also seeing trends with younger veterans discharging, so from an increased number from 25-year-olds right up to mid-30s, which changes the nature of the support that might be required for transitioning veterans.”
Soldier On is supporting around 11,000 service people, veterans, and their families this year, with programs designed to aid with health and wellbeing, employment support, and education, as well as helping make connections within the community.
Values-driven
“What attracts people to serve their nation is often very values-driven,” says Amy. “It’s about being able to serve and support the community and often they’re looking for roles that have that same altruistic service or are an intrinsic value to them.”
“Cisco Networking Academy is a strong part of our mission, particularly for our veterans and family members to thrive,” she says. “It is really focused on that positive aspect of being able to offer practical support through a range of education opportunities that the partnership provides… the courses have been a great opportunity to get many of our participants into the IT industry.”
“The very nature of the program, being very skills directed, provides good options for participants as they balance serving, or starting to think about that transition time, which is often a very busy time with relocating,” says Amy. “I think that’s a tremendous investment in veterans and their families.”
Helping veterans around the world
Soldier On is not alone in its mission to help veterans transition into new careers. In the UK, TechVets is another Cisco Networking Academy partner that helps more than 20 people per month to start new careers in IT. TechVets was founded to address a fast-growing skills gap with the rise of tech, and a national issue with unemployment and underemployment within the British Military Forces community.
And in the US, Cisco—which has consistently been recognized as a Top 10 Military Friendly Employer—has a range of veteran programs to assist veterans transitions into meaningful IT careers, including Onward to Opportunity, a program run by Syracuse University’s D’Aniello Institute for Veterans and Military Families (IVMF) to help service members, veterans, and spouses on their journey to meaningful employment after military service.
IVMF is also a Cisco Networking Academy partner, dedicated to serving military personnel and part of CyberVetsUSA, a fully-sponsored “veterans-first” workforce development initiative, do amazing work helping veterans transition into in-demand tech jobs.
Cisco also runs CX Apprenticeship Programs in the US and India to develop networking skills for non-traditional candidates leading to the opportunity to interview for the highly technical, customer-facing role of a Technical Consulting Engineer in Cisco’s Customer Experience organization. Around a third of the current cohort are veterans.
Cisco Networking Academy success stories
In France, Arnaud found he wasn’t academically-inclined and joined the Army, where he realized that his colleagues’ lives depended on reliable communications. After serving his country, Arnaud knew his future was in IT, and after undertaking Cisco Networking Academy training now works for a French ISP as a Network Engineer.
Vanessa was in the Brazilian Army while doing postgraduate studies in Computer Networks. Unfortunately, that knowledge wasn’t required for her job. After leaving the Army she became interested in cybersecurity, eventually taking the CyberOps Associate course with Cisco Networking Academy and landing a job as a cybersecurity analyst.
Michael joined the fire service to contribute to his community, but was called up twice to serve in Iraq. An injury ultimately ended his firefighting career, leading him to pursue a career in cybersecurity incident response. Through Cisco Networking Academy training, Michael has found a new passion in the field, driven by his commitment to service and continuous learning.
Thu, 16 Nov 2023 04:23:00 -0600entext/htmlhttps://www.csrwire.com/press_releases/788751-cisco-networking-academy-helps-veterans-career-transition-programsCisco offers light guidance as new product orders slow, sending its stock lower
Shares of Cisco Systems Inc. fell more than 11% in extended trading today as the company warned it will likely miss analysts’ expectations in its fiscal second quarter by a wide margin.
The company expects this to have a knock-on effect, and its forecast for the current fiscal year also came in low.
The disappointing guidance came in the wake of a solid earnings beat. The company reported first quarter earnings before certain costs such as stock compensation of $1.11 per share, with revenue up 8% from a year earlier to $14.67 billion. The results were better-than-expected, with analysts looking for earnings of just $1.03 per share on sales of $14.61 billion.
All told, Cisco reported a net income of $3.64 billion for the quarter, up from $2.67 billion a year earlier.
Cisco said its problem is that it has experienced a notable slowdown in new product orders during the quarter. This is because many of its clients are currently busy installing and implementing products that were delivered recently, over the prior three quarters, Cisco Chief Executive Chuck Robbins (pictured) said in a conference call with analysts.
During the COVID-19 pandemic, the company had been stuck with a backlog of unfulfilled orders caused by component shortages. But its supply chain constraints eased rapidly about a year ago as China exited its lockdown strategy, leading to a glut of product deliveries over the last four quarters. Now, customers have their hands full implementing all of those products.
“Our customers and our sales organizations have been very clear with us over the last 90 days that this is the issue,” Robbins said, though he also admitted that sales cycles are still longer than is usually the case.
According to Robbins, “customers are now taking time to onboard and deploy these heightened product deliveries,” hence the slowdown in new orders. He said it’s mainly larger enterprises, service providers and cloud customers that are facing these challenges, adding that the issue was “most pronounced in October.” On average, Cisco’s biggest customers are waiting to implement one to two quarters’ worth of shipped products, he added.
Cisco had a good quarter, but is now suffering from its post pandemic high, when it was finally able to deliver pandemic orders it could not fulfill due to supply chain challenges. Now that it has fulfilled those orders, the demand has weakened as enterprises are implementing and the channel reducing inventories. The good news is all product lines are growing, which has not been too often the case, and Cisco delivered approximately 1B more in profit on roughly 1B more in revenue, which means Chuck Robbins and team have kept costs constant and EPS per share are up a quarter. Let’s see if this trends continues.
Because of these customer issues, Cisco could only offer a much lower forecast than Wall Street analysts had been anticipating. Officials said they’re looking for earnings of between 82 and 84 cents in the second quarter, with revenue of $12.6 billion to $12.8 billion, implying a 7% decline from one year earlier. That compares very badly with the Street’s forecast of 99 cents pre share in earnings and $14.19 billion in sales.
For the full year, Cisco is reducing its revenue forecast while bumping up its view on earnings. The company now sees full-year earnings of between $3.87 and $3.93 on revenue of $53.8 billion to $55 billion. Previously, it had forecast a range of $3.19 to $3.32 in earnings and $57.0 billion to $58.2 billion in revenue. In any case, the new forecast is not great, as Wall Street is hoping for earnings of $4.05 per share on sales of $57.7 billion.
The after-hours stock decline masks the fact that Cisco delivered strong quarterly results, thanks to it finally being able to deliver pandemic-era orders that could not be fulfilled earlier, said Holger Mueller of Constellation Research Inc. “But now those orders have been shipped, it is faced with weakening demand as enterprise implement those products and the channel reduces inventories,” he explained.
Charles King of Pund-IT Inc. said Cisco has been caught on one of those “damned if you do, damned if you don’t situations”, because it did a great job in recovering from the pandemic-related supply chain chaos and has gotten back its manufacturing mojo. However, he said many of its customers have been slower off the mark. “Many are still struggling to deploy and configure the new kit they ordered months ago, so you can’t really blame them for slowing or stopping orders to deal with the backlog,” King said. “But investors appear to be blaming Cisco anyway, for failing to live up to analysts’ consensus. That may be short-sighted, but no one ever said that life, let alone the markets, are fair.”
In the longer term, Cisco’s prospects do look better. During the quarter, it announced that it intends to buy the data analytics and cybersecurity software giant Splunk Inc. in a bumper $28 billion deal, which would be its largest-ever acquisition. The move catapults Cisco, which is best known for its networking gear as well as other data center equipment, to the leading ranks of cybersecurity providers.
Robbins said at the time the deal was announced that the combination of Cisco’s and Splunk’s data would have real value for enterprises, allowing them to “move from threat detection and response to threat prediction and prevention.” He said it will enable Cisco to become one of the world’s largest software companies.
Besides its cybersecurity ambitions, Cisco has a lot of hope for artificial intelligence in the longer term. During the conference call, Robbins told analysts that his company believes it can win more than $1 billion worth of orders in fiscal 2025 for AI infrastructure from cloud providers alone. He said cloud providers are looking to move to “more of a standard, broad-based technology like Ethernet, where they can have multiple sources” to support AI networking workloads.
Mueller said it’s also notable that Cisco is running a tight ship in terms of its business expenditures. “Investors can be pleased that all of Cisco’s product lines grew during the previous quarter, which has not been the case too often,” he added. “That allowed Cisco to deliver approximately $1 billion in profit on almost $15 billion in revenue. That shows Cisco has kept its cost base constant, resulting in increased earnings per share. Cisco needs to continue this trend.”
The after-hours stock decline means that Cisco’s shares are now up just 12% in the year-to-date, trailing the wider S&P 500 index, which is up 17% for the year.
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Wed, 15 Nov 2023 09:55:00 -0600en-UStext/htmlhttps://siliconangle.com/2023/11/15/cisco-offers-light-guidance-new-product-orders-slow-sending-stock-lower/Properly set a Cisco router’s clock and time zone
Does setting the correct time on a router really matter? Actually, it does. In this edition of Cisco Routers and Switches, David Davis reviews the benefits of setting the correct time on your router, and he walks you through the three-step process to configure the correct time.
Last year, I wrote an article about why Cisco devices should use Network Time Protocol (NTP) for their time synchronization needs, in which I explained how to configure NTP on your Cisco devices (“Synchronize a Cisco router’s clock with Network Time Protocol (NTP)”). Using NTP is the ideal method for medium to large-scale networks.
However, if you have only a handful of routers, manually setting the clock may be the easiest way to properly configure your devices’ times. Let’s walk through the process.
If a Cisco router boots up before you’ve configured a local time or network time source, it will display the date as March 1, 1993. Here’s an example:
Router> show clock
*00:01:10.415 UTC Mon Mar 1 1993
Router>
This date’s appearance on log files is a good indication that no one has set the router’s time source or local time. This is much more likely than the router’s log entries actually dating back to 1993.
Does setting the correct time on a router really matter? While proper time configuration isn’t necessary for a router to fully operate, that doesn’t mean you shouldn’t set the right time. Here are some of the benefits of setting the correct time on a router:
Configure the time zone
When setting a router’s (or switch’s) correct time, the first step is configuring the proper time zone. This is the first step for a reason: If you set the time first and then try to set to the time zone, you’ll have to reset the time again.
The key point to remember is that it’s not enough to know that you’re in the Eastern or Pacific time zone. You need to know how many hours you are from Greenwich Mean Time (GMT).
For example, if you’re in the Eastern Standard Time zone in the United States, you’re five hours behind GMT. You would indicate this to the router with -5. If you’re unsure how many hours you are from GMT, the U.S. Navy’s Web site offers a great resource—the World Time Zone Map.
After you’ve determined your time zone value, you can set the time zone. For example, I live in the Central Standard Time (CST) zone, so here’s how I would configure the router:
Router(config)# clock timezone CST -6
Configure Daylight Saving Time
After setting the appropriate time zone, you need to configure the router to adjust for Daylight Saving Time. You can use the summer-time command to accomplish this. Using our CST zone example, here’s how to configure the router to use Daylight Saving Time:
Router(config)# clock summer-time CDT recurring
The summer-time command tells the router to refer to Daylight Saving Time as Central Daylight Time (CDT), which will automatically occur according to predefined dates and times on the router. (You can use the same command to manually set the date and time for Daylight Saving Time.) The recurring option tells the router to use the accepted U.S. Daylight Saving Time rules for the annual time changes in April and October.
Configure the clock
After configuring the time zone and Daylight Saving Time, the last step is to configure the router’s clock. You must do this while in Privileged Mode—not Global Configuration Mode.
If you’ve never done this before, the format can be a bit tricky. Here are some things to keep in mind:
Use the clock set command.
Use military time.
Include seconds when setting the time.
Specify the month using its three-letter abbreviation.
Add the date and the year.
Here’s an example:
Router# clock set 10:50:00 Oct 26 2006
View the time
After configuring the time zone, Daylight Saving Time, and the clock, you can view the clock using the show clock command. Here’s an example:
Router# show clock
10:51:33.208 CDT Thu Oct 19 2006
Router#
Keep in mind that most Cisco routers and switches don’t have internal clocks that store the time when you power them off. That means rebooting a device will lose the set local time. However, the time zone will remain set because the router stores it in its configuration.
For more information on Cisco IOS time configuration, check out Cisco’s documentation for the various clock commands. How do you set the time on routers or switches? Do you set it manually or use NTP? What other router and switch courses would you like to see covered? Share your comments in this article’s discussion.
David Davis has worked in the IT industry for 12 years and holds several certifications, including CCIE, MCSE+I, CISSP, CCNA, CCDA, and CCNP. He currently manages a group of systems/network administrators for a privately owned retail company and performs networking/systems consulting on a part-time basis.
Tue, 14 Nov 2023 10:00:00 -0600en-UStext/htmlhttps://www.techrepublic.com/article/properly-set-a-cisco-routers-clock-and-time-zone/Cisco Systems Inc CSCO
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Thu, 16 Nov 2023 07:01:00 -0600entext/htmlhttps://www.morningstar.com/stocks/xnas/csco/quoteQ&A: Cisco CIO sees AI embedded in every product and process
Wed, 01 Nov 2023 23:20:00 -0500entext/htmlhttps://www.computerworld.com/Cisco expands full-stack observability ecosystem
Networking giant Cisco has announced seven new modules on its Observability Platform, looking to help customers fulfil their specific observability needs and utilise additional value from observable telemetry.
First announced in February 2023 and launched for general availability in June 2023, Cisco Full-Stack Observability is designed to allow teams to bring together telemetry data from their own context and drive correlated insights across the entire IT estate, whether they are DevOps engineers, site reliability engineers, cloud ops, ITOps, line of business or members of C-suite management.
As IT and application environments become ever more complex, observability – the ability to see and get ahead of network-based issues and everything in the tech stack that could affect customer experience – has become a board-level imperative.
Cisco said the background to the launch in February was the battle among consumer brands to gain market share by focusing on the experience customers have in accessing their products and services. This is quickly reaching into the enterprise arena, whereby hybrid workers expect the capability of their IT services to be identical wherever they are. As these expectations increase, Cisco said it was aiming to allow firms to deliver the required digital experiences by staff, customers and partners alike.
The company now says that modern businesses are digitally led, with customer and user experiences achieved with and through applications. It believes the speed and complexity of how these applications are built demands that IT teams, security teams and business leaders observe all aspects of application performance and experience in real time. Yet the company cited a latest IDC report showing 60% of IT professionals are thinking that most observability tools serve narrow requirements, failing to provide IT teams a complete view into current and trending operating conditions. Further, 65% stated the need for a programmable and extensible observability solution that could be used for use cases specific to their own business.
As a solution, the new open, extensible and API-driven stack was built by Cisco’s development partners and created to expand its full-stack observability ecosystem. The new modules are focused on five critical areas: business insights, SAP visibility, networking, MLOps and service-level objectives (SLO), and sustainability.
Business insights functions aim to correlate telemetry data with business performance across multiple domains, providing customers with full visibility and insights on how business interacts with IT. The new platform can now help customers achieve holistic observability across often changeable, expanding and complex SAP landscapes and ecosystems and use Cisco’s networking expertise to correlate key network telemetry with business metrics and application stacks.
With the growing use of generative AI and the mainstreaming of modern applications, the Cisco Observability Platform is also designed to allow customers to monitor these applications, their SLO and bring the monitoring of large language models (LLMs), and MLOps models together with application observability. Cisco also sees the upgrade as being able to help assist customers achieve their sustainability goals by providing data around the carbon footprint across multiple IT domains and help optimise around energy consumption.
Commenting on the launch of the new modules and what they could deliver, Will Townsend, vice president and principal analyst at Moor Insights & Strategy said: “Full-stack observability is unlocking a host of use cases that are providing enterprises with deeper levels of cross-domain visibility for improved application performance, network insights, security postures and assurance. The resulting benefits of reducing risk and improving the resilience of IT infrastructure are immeasurable. [The Cisco Observability Platform] ecosystem has the potential to provide a diverse set of solutions that can help customers reduce tool sprawl and more proactively manage business operations through partner-led observability practices.”
New modules available immediately covering these capabilities are: CloudFabrix - SAP Observability; CloudFabrix - Campus Analytics; Evolutio – Claims; Evolutio – eCommerce; DataRobot – MLOps by Evolutio; Climatiq - Cloud Carbon Insights; Nobl9 – Service Level Objectives (SLO).
Wed, 08 Nov 2023 19:16:00 -0600entext/htmlhttps://www.computerweekly.com/news/366558933/Cisco-expands-full-stack-observability-ecosystemCisco Phone System Review and Pricing
Editors Score:7/10
Cisco’s phone systems are designed for larger organizations ‒ they are available as on-premises or cloud-hosted solutions and can support thousands of employees.
Editor's Rating7/10
Cisco offers a wide range of business phone systems. Cisco’s systems can be hosted in the cloud or on-premises, are easily configured for businesses with multiple locations, and support thousands of employees. All of Cisco’s unified communication systems can be configured specifically with the calling, mobility and collaboration feature an enterprise needs. Additionally, the systems offer contact center services.
Cisco offers several different systems, each of which has varying costs. In addition, Cisco systems are sold through resellers in your area. This means that pricing will likely differ by location and the reseller you work with.
Our previous research looked specifically at the Business Edition 6000 system. This is an on-premises system. For our purposes, we asked for pricing for a business with about 150 users.
For this system, we were provided price estimates of one-time charges that started at about $600 per user. This was for the basic service without any of the added applications. We were told to expect the price to increase by $100 per user for every added component. Added components include those for integrated voice messaging, human operator attendants, instant messaging, presence and online meetings. We were given pricing estimates of about $1,300 per user for a system that includes everything Cisco offers.
There are also installation and training costs to consider. To have the system professionally installed and training conducted by the reseller who worked with us, we were told to expect costs to be between 15 and 25% of the total per-user fees.
Keep in mind that these were price estimates by a specific local reseller. Whether you are interested in this system, another on-premises system, or Cisco’s cloud-hosted systems, we would encourage you to contact a Cisco local reseller in your area. They will be able to discuss your specific needs and provide you with more accurate pricing.
The other additional cost to consider, for either hosting option, is IP phones. Cisco offers a wide selection of desktop phones ranging from $150 for a simple breakroom phone to $600 for a top-of-the-line executive phone.
Ease of Use
Cisco offers a variety of on-premises phone systems that support thousands of employees. The solutions we looked at specifically are part of the Business Edition 6000 line.
The Cisco BE6000 is a set of purpose-built, all-in-one Voice over Internet Protocol (VoIP) solutions designed for businesses with 25 to 1,000 employees. Businesses can choose from several different servers, which vary in the number of users they support and how many devices can be connected to them.
Various applications that are available with each system are those for mobility, voicemail and automated attendants, auto-dialers, instant messaging, video conferencing and other collaboration tools. In addition to supporting up to 1,000 workers, the BE6000 systems support up to 100 call center users and can accommodate 1,000 voicemail boxes. Additionally, the system can be used by organizations that have up to 50 different locations.
All these features come preloaded onto private branch exchange (PBX) equipment. However, you only activate and pay for the features you need. Should your business grow, and your needs expand, you can “turn on” the features and tools you need. This is nice because you don’t have to change or upgrade equipment when your needs change.
Overall, there are more than 10 different applications to choose from, including the following:
Unified communications manager: This is the call-processing component of the system. It is what’s needed to bring voice and video calling to various devices such as IP phones, telepresence endpoints, media-processing devices, gateways and multimedia applications.
Unity connection: This component integrates voice-messaging and voice-recognition functions to access calls and messages. It allows you to check voicemail messages using your computer. It also provides auto-attendant functions, including intelligent routing for incoming calls and customizable call-screening and message-notification options.
Unified attendant consoles: Larger enterprises with human operators answering phones and directing calls will need this application. It provides call operators with the tools needed to dispatch incoming calls to individuals across the organization.
Jabber: The Cisco Jabber application allows for voice and video calls from iOS and Android devices and Mac and Windows computers. The app also lets users access the presence feature, instant messaging, voicemail messages, desktop sharing, and conferencing.
Contact center: This is designed for midmarket companies or enterprise branch offices. It supports call center agent-based services and fully integrated self-service applications, including automatic call distributor, interactive voice response, computer telephony integration, and digital channels, including email and chat.
Telepresence management suite: This application is needed for scheduling video meetings and integrations with Microsoft Exchange and Microsoft Office 365.
Meeting server: The meeting server allows organizations to host video, audio, and web meetings.
Expressway: This application gives remote workers access to the system without needing a separate virtual private network.
Other applications include those for 911 service, paging, collaboration provisioning and collaboration deployment.
Businesses with more than 1,000 employees can deploy some of Cisco’s other unified communications systems, which tens of thousands of employees can use.
For those looking for a cloud-hosted system, Cisco offers Webex Calling for midsize businesses. It includes many features, including a virtual receptionist, voicemail, extension numbers, IVR, direct inward dialing, and directory-based dialing. A mobile app also allows employees to access their business line from anywhere. WebEx Calling works in conjunction with Webex Teams.
Conference Calling
Cisco’s BE6000 has a conference calling service built into its phone system. With the conference bridge feature, which comes included at no extra charge, each employee can hold their own conference call with up to 24 callers. However, the complete plan allows for an unlimited number of participants.
Customer Support
While the Business Edition 6000 is an impressive business phone solution, we were less than impressed with Cisco’s customer support. We contacted the company multiple times by phone, email and live chat, posing a business owner interested in phone systems.
Each time we reached out to the company, we received less-than-stellar service. For each call, we were quickly told by representatives that they couldn’t help us and we would have to be connected with a local reseller in our area. They took our information and said someone would be in touch with us. One time it took several weeks for us to get a return call from the reseller and several other times, we never received a call back.
On a positive note, the reseller we did speak with was extremely helpful. He provided tons of details about the on-premises and cloud-hosted systems. He talked about how each works and what they include, gave us pricing estimates and followed up by email. However, we can’t certain other resellers offer the same high level of service.
We had more success when contacting the company via email. Instead of being immediately turned over to a local reseller, the representative we were messaging gave us some answers to our questions about the system. They also sent data sheets that provided some detailed information on the Business Edition 6000 and its features. However, when we asked for pricing information, we were again told they would need to connect us with a local reseller. Unfortunately, we again never heard back from anyone.
We also weren’t very impressed with the live chat tool on Cisco’s website. Each time we used Cisco’s live chat, the representative couldn’t answer our questions, or we were never connected to a support agent.
If you are interested in this system, Cisco’s website features a link to find a local reseller in your area. This will provide you the contact info for several people who can provide you the information you need on the system and its pricing.
Cisco is not an accredited member of the Better Business Bureau. It has a B- rating and has had 23 complaints against it closed in the past three years.
Tue, 07 Nov 2023 10:00:00 -0600entext/htmlhttps://www.business.com/reviews/cisco/Nobl9 Launches Innovative Module for the Cisco Observability Platform
Setting a New Standard in Integrated Reliability
Nobl9, the software reliability company, has launched a new module for the Cisco Observability Platform that integrates with Nobl9 Reliability Center. As the complexity of enterprise infrastructure continues to increase dramatically, organizations look to Cisco and Nobl9 to rationalize their reliability management processes.
A Single Source of Truth For Reliability
Nobl9 Reliability Center has several integrations with Cisco products, including Cisco AppDynamics and Cisco ThousandEyes. This new module extends that reach into the Cisco Observability Platform, giving customers visibility into reliability issues across their entire technology stack. The collaboration between these two industry leaders ensures that enterprises leveraging the observability ecosystem available on the Cisco Observability Platform, can now access an end-to-end reliability solution that is robust and cutting-edge.
"The joint approach and close collaboration between Cisco and Nobl9, one of our Full-Stack Observability partners, represents a new reality," said Carlos Pereira, Chief Architect, Cisco. "Bringing new, collective use cases to market and having partners' like Nobl9 expertise as part of the Cisco Observability Platform enhances the opportunity for both partners and Cisco to provide value to customers. This ecosystem is unique, reliable and powerful."
How It Works
The power of this new module lies in its ability to extract service level metrics from the Cisco Observability Platform. Managers and engineers can consume SLOs in Nobl9 via automated alerting. Full-stack observability (FSO) also displays the SLOs for a consolidated view of reliability and observability in one dashboard.
With this new integration, customers see a holistic view of system reliability, allowing for smooth IT operations, optimized performance, and, most importantly, enhanced end-user experiences. Cisco Full-Stack Observability with all its use cases, already stands out as a leading-edge solution, and introducing the Nobl9 module activates the software reliability use case for customers.
Nobl9 Reliability Center provides comprehensive visibility and automated responses for thousands of SLOs in one place, giving organizations power over outages. Its capabilities include the following:
Reliability experience (RX) – helping engineers and teams become more productive in identifying targets, prescribing SLOs and policies, and automating runbooks for reliability risks.
SLO-backed operations – continuous monitoring and management systems using SLOs and the ability to receive timely error-budget-backed alerts.
Reliability insights – instant visibility into the overall health of an organization's systems and ability to align technology investment with business needs.
Brian Singer, co-founder and CPO of Nobl9, shared his thoughts on this announcement, "At Nobl9, our mission has always been to elevate the standards of software reliability. Partnering with Cisco is an honor and a testament to our commitment. This module is more than just a tool; it's a vision realized – a vision where reliability isn't an afterthought but an integral part of the digital ecosystem."
With an ever-growing digital landscape and the increasing need for dependable solutions, this partnership comes at a critical juncture. Enterprises, now more than ever, require tools and platforms that not only offer reliability but also seamlessly integrate across ecosystems. Today's announcement is more than just the launch of a module. It's the dawn of a new era in integrated reliability, where two industry leaders come together to chart a course for the future. The observability ecosystem available on the Cisco Observability Platform, already brimming with innovation, now has one more feather in its cap, promising enterprises a journey marked by consistency, excellence, and unmatched reliability.
For further details and insights into this collaboration:
About Nobl9
Nobl9 delivers a software reliability platform that adds business context to software delivery. Global Enterprises in the financial services, eCommerce, and SaaS industries, such as Flexera, Outsystems, Procore, Ticketmaster, Software AG, and Trusted Shops choose Nobl9 to accelerate engineering, set clear software reliability goals, and ensure end user happiness. Nobl9 enriches data from popular enterprise observability systems and fits into developer workflows using popular DevOps and collaboration tools. Nobl9 is backed by Battery Ventures, Bonfire, Cisco Investments, CRV, Harmony Partners, Resolute, ServiceNow, and Sorenson Capital. Learn more at nobl9.com.
Thu, 09 Nov 2023 03:18:00 -0600entext/htmlhttps://www.benzinga.com/pressreleases/23/11/b35705754/nobl9-launches-innovative-module-for-the-cisco-observability-platformAI and security highlight day one at Cisco Partner Summit
Cisco Systems Inc. typically announces some new products at its annual reseller event, Partner Summit this week in Miami. But equally important are initiatives to enable its global ecosystem of partners to be more successful by directing them into emerging areas, since about 90% of its business flows through the channel.
As expected, artificial intelligence is a key theme at the event, with Cisco emphasizing the importance of integrating AI into everyday business processes. According to findings from Cisco’s soon-to-be-released AI Readiness Index Survey, approximately 70% of organizations believe their information technology infrastructure is not scalable and, therefore, not ready for AI. The data suggests that many organizations may face challenges in adapting their current IT environments to support the demands of AI.
“AI use cases increasingly require data to be analyzed at the source, in the data center, and at the edge, in a very distributed way,” Jason W. Gallo, vice president of Cisco’s Global Partner GTM Acceleration, said during a pre-briefing with analysts. “Our customers might be tempted to stand up islands of standalone AI servers that will lead to an enormous management burden, security and skills challenges.”
Although the interest in AI is high, the large number of customers that believe their infrastructure is not AI-ready presents an excellent opportunity for partners. Customers may be willing to spend the money to modernize their infrastructure, but many of the ones I’ve talked to aren’t sure where to start. The new AI Readiness Index enables partners to help customers understand where they are and the end state.
To address today’s IT departments’ challenges when deploying AI solutions, Cisco partnered with industry leaders — including NetApp, Nutanix, Nvidia, Pure Storage and Red Hat — to develop Cisco Validated Designs for AI. CVDs can be considered design blueprints for Cisco technology, making it easier for companies to adopt AI without extra complications or create separate, difficult-to-manage systems.
CVDs have been extremely popular for Cisco in other technology areas, such as software-defined wide-area network, security, automation and edge computing. The end-to-end design lowers risks and speeds up time to market, and I expect the AI CVDs to be highly successful.
Additionally, Cisco significantly enhanced its Full-Stack Observability Platform, allowing developers to create custom modules suited to their specific requirements. These modules can help companies gain insights into various aspects, such as sustainability, and drive operational efficiency. The idea is to harness telemetry data and turn it into actionable insights that can be used to Excellerate business strategy.
“We’ve continued to add and enhance the capabilities of our FSO Platform over the past year,” Gallo said. “This has opened up the opportunity for our partners to access those capabilities via open APIs, giving them a chance to develop integrations and their own intellectual capital.”
On the cybersecurity front, Cisco unveiled new security suites focused on user, cloud and breach protection. Gallo explained that this new approach redefines how cybersecurity products are packaged and consumed, promising an integrated, predictable, cost-effective solution. Cisco’s strategy involves identifying the most critical use cases and ensuring its products are compatible with various systems.
Lastly, Cisco shared an update on the Partner Innovation Challenge. The program has seen a surge in participation, reflecting its success in driving new solutions. The sixth annual challenge introduced a new award called Partnering for Purpose, encouraging partners to innovate in areas such as providing digital access, improving work life, tackling climate change, protecting the environment, responding to emergencies, and meeting basic human needs.
I was glad to see the introduction of the Partnering for Purpose award. Cisco has a well-defined purpose of “powering an inclusive future for all,” but it can’t make a big, global impact without scaling up through its partner community. The new awards are focused on improving the world, and I’d like to see Cisco continue to reward partners that make the biggest difference in this area.
This year’s Partner Innovation Challenge winners included grand-prize recipient Ormit Solutions, which developed a Wi-Fi solution for academic and residential communities. Long View Systems, the second-place winner, created a building management system that leverages existing Cisco technologies to deliver energy-efficient, occupant-focused controls. CAE Labs, the third-place winner, built a network intelligence platform that provides customers with a complete view of their Cisco investments through a dashboard.
Over the years, I have heard the speculation that Cisco was looking to cut its partners out of the loop, which would allow the company to retain more margin. In reality, nothing could be further from the truth.
Every Cisco executive I have talked to about this, from Chief Executive Chuck Robbins (pictured) down, continually reiterates the importance of the channel. Day one news is focused on helping Cisco’s partners capture more business in AI, security and FSO, and if the partners are successful, so will Cisco and its customers.
Zeus Kerravala is a principal analyst at ZK Research, a division of Kerravala Consulting. He wrote this article for SiliconANGLE.
Photo: Cisco
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Tue, 07 Nov 2023 03:22:00 -0600en-UStext/htmlhttps://siliconangle.com/2023/11/07/ai-security-highlight-day-one-cisco-partner-summit/