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Exam Code: 1T6-222 Practice exam 2022 by team
Wireless LAN Analysis and Troubleshooting
Network-General Troubleshooting Questions and Answers
Killexams : Network-General Troubleshooting mock exam - BingNews Search results Killexams : Network-General Troubleshooting mock exam - BingNews Killexams : 20 Questions and Answers

How does Google sell ad space and rank webpages? How does Netflix recommend movies and Amazon rank products? How can you influence people on Facebook and Twitter and can you really reach anyone in six steps? Why doesn't the Internet collapse under congestion and does it have an Achilles' heel? Why are you charged per gigabyte for mobile data and how can Skype and BitTorrent be free? How are cloud services so scalable and why is WiFi slower at hotspots than at home? Driven by twenty real-world questions about our networked lives, this book explores the technology behind the multi-trillion dollar Internet and wireless industries. Providing easily understandable answers for the casually curious, alongside detailed explanations for those looking for in-depth discussion, this thought-provoking book is essential practicing for students in engineering, science and economics, for network industry professionals and anyone curious about how technological and social networks really work.

'How do the networks, which we increasingly rely upon in our everyday life, actually work? This book is an inspiring romp through the big ideas in networking, which is immediately rewarding and will motivate later courses.' - Frank Kelly, Professor of the Mathematics of Systems, Master of Christ's College, University of Cambridge, UK

"We are entering a new Internet era -- the era of the likes of Google, Amazon, Netflix, and Facebook with entirely new types of problems. This book captures the new era, taking a fresh approach to both syllabu coverage and pedagogic style. Often at the end a section it leaves the reader asking questions; then exactly those questions are answered in the subsequent section. Every university should offer a course based on this book. It could be taught out of both ECE or CS departments at the undergraduate or graduate levels." - Keith Ross, Leonard J. Shustek Chair Professor in Computer Science, Polytechnic Institute of NYU, US, Co-author of "Computer Networking: A Top-Down Approach"

"Mung Chiang's Networked Life has an intriguing premise and an ambitious vision...Chiang's framing of the material as 20 intriguing questions about networks, their architectures, and associated phenomena ties theory to practical systems that students encounter every day...Chiang's course surely pushes the boundaries of the traditional lecture, and the book similarly is meant to be a next-generation work." - Lynn Andrea Stein, Science

"Chiang takes a fresh new look at the networking discipline and addresses many of the issues that have arisen during the spread of networks such as the web and Facebook. Half of the book treats the network as a graph and explores many of its features in a graph-theoretic way. The author does not intend to replace traditional networking books, but wants to enhance them in a way that encompasses the new discipline of network science...Chiang manages to avoid information overload by using examples from well-known real-world services and technologies, making it easy to relate theory to practice. The book could be used in advanced undergraduate courses or in a post-graduate course on networking...I particularly liked the exercises in each chapter, and the fact that the book only references a handful of the most significant bibliographic entries at the end of each chapter...Overall, the book is unique in that it masterfully combines the networking and network science disciplines in a single volume." - Dimitrios Katsaros, Computing Reviews, June 2013

" engaging undergraduate textbook that explains the foundations of many of the networks that now are part of our daily routine...The author organizes the material in the Socratic style, using practical questions instead of the more common (dry) survey of concepts and techniques. It provides just enough information to whet the reader’s appetite and spur interest in networks..." - Fernando Berzal, Computing Reviews, July 2013

Mon, 31 Oct 2022 18:10:00 -0500 en text/html
Killexams : Home networking wiring questions
Cat5e is absolutely fine for pretty much anything unless you want to run HDBase-T for HDMI over cat6/Cat6a.

I would have them pull a couple pre-terminated single mode fiber patch cables with LC connectors already installed. IF the walls are open to a large degree, it should be trivial to install without messing it up. Just make sure they know not to stress the cable or bend it to tight etc. Buy cables that are plenty long, no worries about being too long, you just make a loop at the ends for any extra.

Single mode fiber will run 1 Gig, 10 Gig, 25, 40, 100, etc. The transceivers for single mode vs multimode are a bit more expensive but if you buy them on or ebay you won't spend that much either way, especially since you will only ever need a couple of transceivers.

If they provide any pushback or if it seems they might screw it up, just skip the fiber. The cat5e will be plenty for just about anything. 1 Gbit is a lot and 2.5Gbit is a ton. You'll be fine either way.

Fri, 11 Nov 2022 01:43:00 -0600 text/html
Killexams : The most common Wi-Fi problems and how to fix them

We’ve grown so accustomed to Wi-Fi being readily available for listening to music, streaming our favorite shows, and allowing us to work from home that we rarely think twice about being connected until we’re suddenly experiencing a Wi-Fi problem.

A loss of connection is disruptive to a daily routine, but most Wi-Fi issues are easy to fix, so you can get reconnected relatively quickly. When your Wi-Fi goes down, you can restore access on your own by troubleshooting some of these common problems.

See more

Slow or no internet access in certain rooms

Plugging an Ethernet cable into the back of a Wi-Fi router.
Casezy/Getty Images

Wi-Fi is radio waves, meaning your Wi-Fi router broadcasts in all directions from a central location. If your router is in a far corner of your house, then you’re covering a great deal of the outside world unnecessarily. If you can, move your router to a more centralized location. The closer you can put your router to the center of your coverage area, the better reception will be throughout your house.

If you have external antennas, you can try adjusting those, too. Alternating between fully vertical and fully horizontal positions can help it reach in multiple directions.

If you live in an apartment building, other routers might be interfering with yours. Free software, like NetSpot on Mac, Windows, and Android or Wi-Fi Analyzer for Android, can show you every wireless network nearby and what channel they’re using. If your router overlaps with nearby networks in particular rooms, consider switching to a less congested channel. If you need help switching to a less congested channel, be sure to visit our guide on changing the channel on your wireless router.

If none of that helps, your home might be too much for one router to handle. Consider purchasing a wireless repeater or setting up an old router to serve as one to extend the range of your main router. Upgrading to a whole-home mesh wireless system can also help with dead spots in certain areas of your home.

Slow internet everywhere

If your Wi-Fi speed is slow no matter where you are, try plugging a laptop into your modem directly and test your internet speed using a site like If speeds are still down, the problem is likely with your internet connection, not your router. Contact your ISP.

If that’s not the issue, it could be that your current wireless channel is overcrowded by your devices or by those of other nearby networks. Consider changing the channel on your router in your router settings. Each router brand does that a little differently, though.

If that doesn’t help, performing a factory reset on your router and setting it up again may help. On most routers, there’s a Reset button that you can hold down with a paperclip, but we also have a guide if you need further help on resetting your router. Do so for 30 seconds, and the router should default to factory settings. Use our guide to setting up a wireless router to get everything properly configured, and see if that helps.

If none of that works and your internet is fine on a wired connection, your router might be dying. Consider buying a new one: Here are the best routers we’ve reviewed and why they’re great picks. If the router seems fine, then it might instead be your modem, which could suffer connectivity issues if it’s on its way out. If you’re looking to upgrade your modem as a fix, we also have a guide on some of the top modem-router combos. Upgrading to a Wi-Fi 6 or Wi-Fi 6E router can also help ease issues with congestion and support faster speeds, provided that your broadband plan is capable of these boosted speeds.

One device can’t connect to the Wi-Fi

Dell's XPS 15 laptop being used on someone's lap.

Sometimes you run into a Wi-Fi issue with one particular device. It’s probably just a momentary network issue. Try turning off the Wi-Fi on your device, then re-enabling it. If that doesn’t work, do the same with your router by unplugging it and then plugging it back in 30 seconds later.

If that doesn’t help, or if the problem reoccurs, consider deleting your current network from the list of saved networks on your device, then reconnect again.

If you’re running Windows 10 or 11, search for “wifi troubleshooting” and open the result, which should be Identify and Repair Network Issues. That will go through a series of diagnostics that may restore connectivity. On MacOS, you can run Wireless Diagnostics. Hold the Options key and click the AirPort (Wi-Fi) icon on the menu bar. Find Open Wireless Diagnostics, and then follow the on-screen instructions.

If none of that works, consider rebooting the device.

Nothing can connect to Wi-Fi

If you can’t connect to your Wi-Fi at all, plug your laptop into the router directly using an Ethernet cable, and see if you can connect that way. There are different types of Ethernet cables, so be sure to read our guide to select the best one that will work for you. If that works, your Wi-Fi is the problem — but if it doesn’t, then your internet may be down altogether. Check your ISP’s webpage and social accounts, or provide them a call to see if they are reporting problems. Sometimes providers can be a little slow to note issues, so you can also check with a monitoring site like Downdetector and see if other users in your region are reporting problems.

Resetting your router can fix myriad issues, and an inability to connect is one of them. Press the Reset button on the back of the router with a paperclip for 30 seconds, and the router should default to factory settings. Use our guide to setting up a wireless router to get everything properly configured.

If that’s no use, you may need to consider buying a new router. There are plenty of options today, and choosing the right one can help alleviate some connectivity options in the future. These options include mesh routers, extended range routers, and Wi-Fi 6 routers.

Connections drop at random times

Is there some sort of pattern? Do connections drop whenever you use the microwave? It may sound weird, but some routers have trouble with this, especially on the 2.5GHz frequency or if you’re using an older microwave with shield problems.

It could be that you’re experiencing interference from other networks or devices. If your neighbors are heavy Wi-Fi users at a particular time each day, this could be slowing you down. Changing your router’s channel might help. You can use NetSpot on Mac and Windows and Wi-Fi Analyzer for Android to show you every wireless network nearby. If yours overlaps with nearby networks, switching to a less congested channel in your router settings can help. We have a guide that will walk you through changing the channel on your router.

If that doesn’t work, try performing a factory reset on your router by pressing a paperclip into the miniature hole on it.

Wi-Fi network disappears entirely

The Almond 3 Wi-Fi hub has a smart LED screen.

If you lose track of your Wi-Fi network on any device, it’s possible that your router reset itself. Do you see an unprotected network named after your brand of router? That might be yours. Connect a laptop or desktop to it via an Ethernet cable, then use our guide to setting up a wireless router to get everything properly configured again.

If you don’t see such a network, plug your laptop into the router with an Ethernet, and see if you get a connection. Use our guide to finding your router’s IP address and login information for more help. Also, if you don’t have a cable, check out our guide on how to choose the right Ethernet cable.

The network connects, but there’s no internet access

It might sound like a tired tip, but try resetting your modem by unplugging it and plugging it back in. If that doesn’t work, also try resetting your router the same way, assuming it’s a separate device.

Connect a laptop or desktop to your router with an Ethernet cable (these are the best ones). If this works, then the router is having a problem and may need to be reset. If there’s still no internet, though, you may have an outage. Contact your ISP.

Router crashes regularly and only restarting it helps

If your router needs to be restarted regularly, consider giving it a full reset. On most routers, you’ll find a Reset button that you can hold down with a paperclip. Do so for 30 seconds, and the router should default from factory settings. Use our guide to setting up a wireless router to get everything properly configured.

If that doesn’t work, your router may be on its way out. Your only real option is to return it if it is within its warranty period or to buy a new one.

Wi-Fi connection lost when logging back into the computer

This problem can crop up on Windows 10 due to an issue with Fast Startup. Fast Startup keeps certain processes running so you can log back in very quickly. However, this can sometimes cause a bug with the wireless driver that prevents it from reconnecting to Wi-Fi properly. In the short term, you can turn off Fast Startup to prevent this problem. Search for Power Options in your Windows 10 or Windows 11 search bar and go to this section of the Control Panel. Select Choose What the Power Button Does on the left-side menu, and then look at the new section Shutdown Settings. Find the option to Turn On Fast Startup and make sure it is deselected.

In the long term, your wireless network adapter may need to have its driver updated to fix any bugs causing this issue. You can follow our guide on how to update Windows 10 drivers for more information.

Forgot the Wi-Fi password

Selecting the Wi-Fi devices on a smartphone.

If you really can’t remember your Wi-Fi password, and there are no notes or cards with it written down somewhere, you’ll have to reset your router. Use a paperclip to press the hidden switch in the pinhole on the back of your router for 30 seconds. It should then default to factory settings.

Use our guide to setting up a wireless router to get everything properly configured.

Unknown devices on my Wi-Fi network

Log into your Wi-Fi app or administrator settings (which you can find by searching your IP address on your browser — here’s how to find it). Look for a list of currently connected devices and pinpoint the devices you don’t recognize. First, make sure these don’t represent connections you didn’t realize you had — each smart device will have its own connection, for example, and they can have some strange titles if you didn’t name them. Game consoles and TVs may also be connected.

If you’ve ruled out all your own potential devices and there’s still a connection or two you don’t recognize, it’s possible someone else is hijacking your Wi-Fi network. In this case, look in your settings for an option to block these devices on your Wi-Fi and ban their MAC addresses, if possible. Then change your Wi-Fi password, and reboot your router (here’s how). This may not stop especially determined hackers, but it’s usually enough to kick unwanted guests off your network.

A recent update broke Wi-Fi

Windows update settings menu.

This can happen with some operating system updates. Windows 10 updates in mid-2020 had bugs that stopped some users from connecting to their Wi-Fi networks or even seeing a Wi-Fi connection at all. Similar updates to iOS, Android, and other platforms also have created bugs in the past that disrupt Wi-Fi connections.

When something like this happens, it’s best to wait for a patch that fixes the problem. In the meantime, remove the update and roll back your system to an earlier version to help get your online connectivity back.

While routers can last for years without needing a replacement, keep in mind that some problems can develop with age — a router may start lacking support for new device updates and similar issues that prevent it from working properly (as seen when Apple discontinued the AirPort Extreme, for example). That’s a sign that it’s time to look for a new router.

The satellite routers on my mesh network aren’t connecting

Plugging a wireless node into a home network.

Make sure that your satellite devices are powered up and turned on. If they are, try unplugging and replugging the problematic device and see if it will connect to your network then. If your router app allows you to restart a Wi-Fi point (Google’s Home app, for example, allows this), then reboot that point and see if this helps, too.

Google also allows you to run a test to make sure the network is set up properly. You can find Wifi points on the Home app, under Test mesh. If the test comes back with a weak or failed connection, you should try repositioning your satellite routers to be closer to your primary router. This also is a good tactic for any mesh system that keeps dropping its satellite points — they could be too far away from the primary point.

You can also double-check to make sure that your satellite router devices have a different SSID than your primary router. If they were accidentally all assigned the same SSID, then the mesh network may not be able to coordinate properly.

If your router still seems unable to connect, then make sure that nothing significant has changed for your network settings. For example, if your ISP WAN (wide-area network) type changed for some reason, you may have to go back into the settings for the router and make sure that the right WAN setting is chosen.

There are additional special cases where certain Wi-Fi technology can interfere with mesh networks, so it’s also a good idea to contact router support directly and explain your situation if nothing is working.

My smart device isn’t connecting to Wi-Fi

Google's range of wireless networking products.

First, make sure that your smart device and your router are both updated. Then try resetting your router and rebooting your smart device. You can either unplug and plug in the smart device or check its app for a reboot option — the Google Home app, for example, has a Reboot tool under each device section that you can use.

If the device still isn’t connecting properly, try moving it next to the router and seeing if it connects then — distance and interference can make a difference, especially for smaller smart devices. You should also double-check to make sure that your smart device doesn’t need a Zigbee hub to operate, which is more common among older smart devices but a problem that still occasionally crops up.

If your smart device keeps dropping a Wi-Fi signal, especially during busy times of the day, check to see if your router supports automatic band switching for devices. If it does, try turning this feature off. Sometimes a router will try to switch a smart device to a different band, but the device isn’t ready for that, causing it to lose a connection. There may also be issues with connecting to a mesh router, and you may have to be very specific about your network connection to make smart devices work.

It’s also a good idea to check if your particular device is suffering from temporary bugs that make connecting to Wi-Fi difficult or impossible. Nest minis and HomePod minis have both encountered such errors in the past. In these cases, a fix is usually patched in before too long, so keep making sure that your device is updated. Sometimes operating system updates, like a new iOS patch, also can affect smart device performance.

Finally, there are a number of other router settings that may block smart devices. If you can’t find what’s wrong, call up support for that device and explain that you think your router is having trouble connecting.

My game console can’t connect to Wi-Fi

Sony's PlayStation 5 console up close.

First, check social media and Downdetector to make sure nothing is wrong with your gaming platform — sometimes Xbox Live or Playstation Network goes down for any number of reasons, but they’re typically back up again after a short period.

If everything looks all right there, reboot both your router and your game console and see if they can successfully connect. This is also a good time to test your internet connection. Major systems like Xbox and PlayStation have an option in their Settings menu to test your internet connection. On PlayStation, head to Settings, then Network, then select Test Internet Connection. On Xbox, go to Profile & System, select Settings, and in the General section, select Network Settings, where you will find an option to Test Network Speed & Statistics. This can provide more information about what’s going wrong and even tips on what you may need to change.

If your console and router seem to be acting properly but Wi-Fi keeps dropping, you may want to try moving the two devices closer to each other to see if the Wi-Fi signal improves. Try to remove any material or objects between the console and router: Placing both in a high, clear location often brings the best results.

You also can check our guides on troubleshooting your Playstation and fixing problems on Xbox to learn more.

Can’t connect to wireless printer

Epson printer sitting on a desk in an office.

First, make sure you are trying to connect to your Wi-Fi and not via Wi-Fi Direct — they are two different technologies. We also highly suggest the traditional routine of turning everything off and back on again, especially if your printer has connected to Wi-Fi successfully in the past. If your printer is far away from your router and keeps running into Wi-Fi errors, try moving it to a closer position.

If it looks like your printer is connected to Wi-Fi but you can’t get it to work, head into your printer settings on your computer and make sure the correct default printer is selected. Microsoft also has some troubleshooters you can run to see if they pick up on anything obviously awry.

We also suggest checking your router security, firewalls, and VPN security to see if any of them are identifying the printer as a strange device and refusing a wireless connection. You may need to disable certain firewalls or reconfigure security protocols to use your printer successfully. When all else fails, uninstall your printer drivers and reinstall the more recent versions to see if this makes a difference.

And if your printer isn’t wirelessly enabled, consider upgrading to one that is. We have some recommendations for some top printers, laser printers, and multifunction printers that can be used wirelessly and connect to your home network.

Can’t connect to a guest Wi-Fi network that I set up

Man sitting next to modem/router combo.

Guest Wi-Fi networks allow you to share your Wi-Fi with others in a secure way that helps prevent security issues. You’ve probably seen it on business routers, but it can be set up on home routers, too. If someone is having trouble connecting to the guest network but otherwise the Wi-Fi seems to be working, there are a few things you can try.

First, if you just set up your guest network, wait a few minutes. It may take a little time for the network to show up. If the guest network is visible, take a minute to head into your router app and check settings. Settings like Public Wi-Fi Active and Allow Guests to Access My Local Network should always be enabled. If it’s still not working, reset your router and try again.

Keep in mind, some guest networks have a stricter limit on how many devices can use them. If you have over a dozen people already on the guest network, others may not be able to log on.

I’m not getting Wi-Fi 6 or 6E capabilities even with a Wi-Fi 6 router

A TP Link Archer AX3000 Wi-Fi 6 router on a desk

Wi-Fi 6 offers a host of improvements from older Wi-Fi standards, including improved performance, less latency, and better security. But if you don’t think you’re getting Wi-Fi 6 features from a router that supports it, something could be wrong with your setup.

First, keep in mind that repeaters and extenders may not be compatible with Wi-Fi 6 even though your router is. If your device has picked up the signal from an extender, Wi-Fi 6 benefits may not be making the trip.

Additionally, most devices will need at least partial support for Wi-Fi 6 features to be able to use them. Devices that are several years old may not be compatible with any Wi-Fi 6 changes. That includes your phone and laptop, as well as smart devices that you might be using.

Even desktop computers may struggle with this. Internal Wi-Fi adapters may struggle to pick up on Wi-Fi 6 benefits when you switch to a new router, even if they are technically compatible. You should update your Wi-Fi drivers to fix any potential issues.

Editors' Recommendations

Sun, 20 Nov 2022 12:47:00 -0600 Tyler Lacoma en text/html
Killexams : IPNet: Inverse Problems Network No result found, try new keyword!The IPNet is a free network for ... and/or Ill-Posed Problems. The goal is to promote communication between scientists working in these areas, and to provide a newsletter 'IPNet Digest' for notices ... Fri, 11 Nov 2022 06:54:00 -0600 Killexams : Is SASE right for your organization? 5 key questions to ask

Secure access service edge (SASE) is a network architecture that provides a security-focused alternative to SD-WAN. First outlined by Gartner in 2019, SASE converges SD-WAN services with a range of Security-as-a-Service offerings. Gartner now forecasts that by 2024 at least 40% of enterprises will consider adopting SASE.

The leading SASE vendors are a mix of networking incumbents and well-funded startups. These include Cato Networks, Cisco, Fortinet, HPE, Palo Alto Networks, Perimeter 81, Versa, VMware, and Zscaler.

If your organization is evaluating its WAN options, SASE should be in the mix. But how do you know whether SASE is the right WAN option for your organization? Here are five key questions that will help you determine whether or not SASE is a good fit for your business:

1. What are your current WAN investments?

Companies that have already invested heavily in WAN infrastructure and hardware, such as MPLS and SD-WAN, may be hesitant to adopt yet another WAN technology.

For some large enterprises, SASE will only make sense if their existing WAN architecture is becoming too costly or complicated to maintain. For many enterprises, this problem is already a pressing one. The complexity and cost of hybrid WAN solutions have prompted many enterprises to hand the management of their SD-WANs to incumbent MPLS providers (typically large carriers).

For those struggling with complicated hybrid WANs and considering a change, SASE offers simplicity through outsourcing and consolidation. For large enterprises that view their existing WAN investments as sunk costs, SASE offers a way to break that path dependency.

Copyright © 2022 IDG Communications, Inc.

Mon, 05 Dec 2022 01:53:00 -0600 Jeff Vance en text/html
Killexams : Scientists look to answer questions about urban ammonia emissions No result found, try new keyword!To establish such a network for a pollutant ... have no incentive to include these catalysts in their SCR systems. In general, there are no incentives to find or implement technology to address ... Tue, 29 Nov 2022 04:10:00 -0600 text/html Killexams : MTN network problems continue into second day No result found, try new keyword!Several MTN customers have continued to report issues with their Internet connectivity for a second day following an upgrade-induced fault on the operator’s network. Scores of customers reported ... Tue, 22 Nov 2022 17:26:00 -0600 en-US text/html Killexams : QA Cafe partners with Packet Detectives to deliver expert training for network and application troubleshooting

CloudShark Academy will provide hands-on training on collaborative network analysis for enterprise IT and devops teams

DOVER, N.H., Nov. 10, 2022 /PRNewswire/ -- QA Cafe, a leading provider of test solutions and collaborative network analysis tools for broadband access, enterprise networks, consumer electronics, and service providers, today announced a partnership with Packet Detectives (DuBois Training & Consulting, LLC) to create CloudShark Academy, an expert training program for enterprise IT and DevOps teams looking to onboard and provide professional development opportunities for their personnel.

2019 QA Cafe Main Logo (PRNewsfoto/QA Cafe LLC)

Packet Detectives, spearheaded by highly-recognized industry expert Betty DuBois, offers network analysis training and consulting services to businesses and individuals worldwide. They bring over 20 years of experience in network analysis and troubleshooting to their clients, helping them to understand the fundamentals of network packet capture and investigation for a wide array of use cases.

"Packet capture analysis is such a critical part of network and application troubleshooting," said Betty. "But, it isn't well understood and often done in ways that are heavily siloed or outside of an organization's standard operating procedures. Working with QA Cafe through their CloudShark Enterprise solution lets us teach these valuable skills while also showing how to collaborate on packet data during investigations and getting everyone involved to work as a team."

"Betty has been so valuable to the community for years," said Erica Johnson, CEO at QA Cafe. "Combining her experience and teaching expertise with CloudShark's collaborative, web-based platform for network, security, and application troubleshooting is an obvious choice that will benefit enterprises, government agencies, and educational and financial institutions everywhere. We're excited to see how CloudShark Academy grows out of this partnership."

CloudShark Enterprise is a secure solution that enables network and security teams to organize, analyze, and collaborate on packet captures. It can be deployed on-premises or in the cloud, with no need to download sensitive data to local machines or install policy-violating software on workstations. For more information, see

About DuBois Training & Consulting, LLC

Betty DuBois is the Chief Detective for Packet Detectives, an application and network performance consulting and training firm based in Washington, DC. She has been solving network and application troubleshooting mysteries since 1997.

Experienced with a range of hardware and software packet capture solutions, she captures the right data, in the right place, and at the right time to find the real culprit.
Betty presents at SharkFest, the Wireshark Developer and User Conference, and is active in the Wireshark community.

You can find more on the web at

About QA Cafe

QA Cafe is a dynamic software company and leading provider of network testing solutions and analysis tools for broadband access, home networks, consumer electronics, finance, healthcare, government, cybersecurity, and enterprise IT.

You can find QA Cafe on the web at

Press inquiries can be directed to or by phone at +1-603-319-6192.

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Wed, 09 Nov 2022 23:16:00 -0600 en-US text/html
Killexams : VA expects new pay model for federal IT workforce will help it fill 1,000 positions

The Department of Veterans Affairs is on a hiring spree for IT talent, and recruiting private-sector employees hit by industry-wide layoffs to join its ranks.

VA’s Office of Information Technology is actively recruiting laid-off tech workers to fill about 1,000 agency vacancies. The agency is specifically looking to fill positions in software development, product management and cybersecurity.

VA Chief Information Officer Kurt DelBene said the agency is reaching out to IT workers with in-demand skills...


The Department of Veterans Affairs is on a hiring spree for IT talent, and recruiting private-sector employees hit by industry-wide layoffs to join its ranks.

VA’s Office of Information Technology is actively recruiting laid-off tech workers to fill about 1,000 agency vacancies. The agency is specifically looking to fill positions in software development, product management and cybersecurity.

VA Chief Information Officer Kurt DelBene said the agency is reaching out to IT workers with in-demand skills at top tech companies — including Twitter, Meta, Amazon, Stripe and Microsoft — that have been part of “across the board” layoffs.

“You’re seeing layoffs kind of commensurate with what you saw back in 2000,” DelBene told reporters Friday. “And it’s happening at the same time that we’re really trying, and being successful in doing a transformation of IT at the VA.”

About 50,000 private-sector tech employees received layoff notices in November, and about 100,000 total tech workers were laid off this year.

The VA expects it will soon be able to offer these new IT hires a higher maximum salary than what they could previously earn under the General Schedule pay scale.

DelBene said agencies are “getting towards having final approval” from the Office of Personnel Management for a Special Salary Rate for federal IT hires. He said he expects OPM will finalize its approval by January.

“They are equally enthusiastic as we are to get it over the finish line, and so we don’t see it becoming an issue,” he said. “If you think about the administration and having a tech agenda, this would be high on their list of things to do.”

The Special Salary Rate for IT employees in the federal workforce, if approved, would mark the first major governmentwide step to address a core component of its IT workforce challenges.

The VA led a coalition of agencies submitting the SSR proposal this summer. Those other agencies include the Cybersecurity and Infrastructure Security Agency, the Department of Health and Human Services, the State Department and the Energy Department.

The Department of Homeland Security broke ground on this work last year when it unveiled its cybersecurity talent management system. The project took seven years to complete, once Congress in 2014 gave DHS the authority to develop a cyber hiring, job classification and compensation framework separate from the federal government’s traditional practices.

“Each of the departments gets to decide, are they going to adopt the SSR, and how are they going to do that? We’re going for it, obviously, since we were one of the folks that were the primary proposers of it,” DelBene said.

The SSR isn’t intended to match what some of the biggest tech companies are able to pay their employees, but will at least close the gap for IT workers considering a career in government service.

“We don’t think it needs to be a compromise that you make in terms of compensation, and we’re doing the right things to make that happen,” DelBene said.

DelBene said VA OIT is proactively reaching out to the private-sector tech community and making the case for public service.

“We get a lead, we follow that lead. We see what their interest would be. We shepherd them through the system and really get them on board as quickly as we can,” he said.

VA Chief Technology Officer Charles Worthington said hundreds of private-sector tech workers have reached out to VA to learn more about a career in government. VA OIT also held a job fair this week that attracted up to 500 prospective hires.

“We have seen an uptick in interest, as we have had this opportunity to try to fill these 1,000 positions,” Worthington said.

VA OIT set up a specific email inbox to field inquiries from people leaving the private tech sector and interested in joining the agency. Prospective applicants can email to learn more about the federal hiring process.

VA Chief Technology Officer Charles Worthington said the email inbox is an “addendum” to the federal hiring process, and that prospective hires still need to apply online at to be considered.

“What the email address allows us to do is make contact with candidates and answer their questions — sort of like a talent team would do at a private sector company, where we can answer their questions ahead of time. Maybe they’re asking about pay rates or work flexibilities. The fact that we have a distributed team, with people all across the country, rather than making people all come to Washington, D.C. is something a lot of people have questions about,” Worthington said.

DelBene, who said he still splits his time between Seattle and Washington, D.C., said VA OIT remains “highly flexible” on telework. He said his office has a large contingent of employees in New York, Austin and much of the West Coast.

“It’s already built around a fairly distributed remote workforce,” he said.

Worthington said VA OIT shifting its policies to allow remote work since the start of the COVID-19 pandemic allows his office to recruit from a much wider pool of talent.

“Prior to the pandemic, I really insisted that everyone come in person to D.C. That was a thing that I felt was really important. And obviously, the pandemic forced everyone to be virtual. But what I realized is that we were missing out on talent by making people move, and so my organization has pivoted permanently to a remote-friendly, sort of virtual-first workforce. And we have been able to hire people that we never would have gotten — people that live in rural Minnesota, up in Vermont, all over the country,” he said. “I’ve got some of the best tech talent in the country working now for my team, that I think wouldn’t have considered a job with us before.”

Worthington said tech employees looking for new work have “a real hunger for working on more important problems.” That shift in the job market, he added, creates an opportunity to develop a “tradition of public service” that exists in many professions, but has yet to take root in IT.

“The most prestigious thing you can do out of law school is go clerk for a judge, and the very pinnacle of that is going to clerk at the Supreme Court. Those are public service jobs, and the law profession holds that up as a really important thing to do. Same in science, same in finance. But in the tech industry, for some reason, we have not quite yet built that muscle, where most people in their careers think, ‘How can I spend some of my career working in public service?’” Worthington said.

DelBene said the VA is building on existing efforts to bring in top talent from the private sector, and that the U.S. Digital Service continues to bring in a steady stream of new talent.

“We’re not starting from square one,” he said.

Worthington started work in the federal government as a Presidential Innovation Fellow, but stayed in government service to help stand up the U.S. Digital Service in 2014. The White House launched USDS in response to problems with the rollout of

Worthington said the launch of USDS gave rise to the idea of creating a “permanent group of technologists in government working on some of the country’s most important services.”

At VA, Worthington said he’s primarily focused on public-facing services such as recent overhauls of and last year’s launch of a mobile app that just hit a million downloads.

“Ten years ago, when I started, it was it felt like you were sort of landing on a foreign, alien territory, where there wasn’t yet cloud computing. There wasn’t yet a tool like GitHub, or the ability to do continuous deployments. But over the past few years, we’ve really shifted that, so the tools we have available now to deliver software and products at the VA are really similar to what I was using back before I joined government, and we are using teams that are familiar with those approaches to make a lot of strides,” Worthington said.

“I really believe that VA has the opportunity to build one of the best product delivery teams in the world, because we have such an exciting group of products to work on and problems to solve,” he added.

DelBene served as a Microsoft executive for much of his career, where he led internal IT transformation efforts. Before joining the VA, his prior stint in government service focused on fixing the troubled rollout.

He said the VA during his time in office is “thinking about things very differently” when it comes to IT.

“It is a fantastic mission and a place where I think there’s a lot of people in the tech field [who] are saying, ‘OK, I’ve had success. What is it that I want to do to provide back and to be part of a cause that is bigger than myself?’ And I can say personally, that there’s not a place better to do that in the government,” DelBene said.

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